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All 6 Pontoon Beach hotels

BEST WESTERN PLUS Pontoon Beach

2.0 of 5 Hotel   |   4 Regency Pkwy, Pontoon Beach, IL 62040 (Formerly Sleep Inn & Suites Pontoon Beach)
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Ranked #1 of 6 Hotels in Pontoon Beach
A recent review
5 of 5 stars reviewed 1 week ago
K A Fulton, Missouri
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53 reviews from our community

Traveler rating
    32
    8
    5
    0
    8
See reviews for
22
9
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Fulton, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay at this hotel on a weekly basis. My rooms are always clean, as is the entire hotel. They recently went through an extensive remodel and the place is in excellent shape. The staff is always professional and courteous. They even put out a delicious crock pot of soup during the winter months, compliments of the house! I have... More 

Was this review helpful? Yes
Vicki R, Front Office Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you very much for your kind review of our property. We are so glad you have enjoyed your stays with us. We look forward to providing superior service to you again in the future! Sincerely, Ross Durocher Front Desk Manager Best Western Plus Pontoon Beach More 

Coatesville
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel was an excellent hotel for the price. It cost us less than $100 for a night. That is hard to find now for a clean and comfortable hotel. The kids loved the indoor pool, especially since we were there in the middle of a snowstorm. The continental breakfast was fresh and had a nice variety. Room was a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Vicki R, Front Office Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you very much for your kind review of our property. We look forward to providing superior service to you again in the future! Sincerely, Ross Durocher Front Desk Manager Best Western Plus Pontoon Beach More 

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

For its affordable price tag, you're getting a lot more luxury. Lets start with the breakfast that has higher quality ingredients than most hotels I've stayed in. The front desk is polite, the room service does a good job everyday, plenty of parking for guests and truck drivers, friendly hotel guests, and nearby shopping areas.

Was this review helpful? Yes
Vicki R, Front Office Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you very much for your kind review of our property. We look forward to providing superior service to you again in the future! Sincerely, Ross Durocher Front Desk Manager Best Western Plus Pontoon Beach More 

Farragut
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This motel is clean and in good shape. The room was comfortable. The lighting is a bit dim and it would have been nice to have a double sink, but the bathroom was clean and functional. The breakfast had eggs and ham along with all the usual items. There is a police station across the street so we felt secure.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Vicki R, Front Office Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you very much for your review of our property. Feedback from our guests allows us to continually make improvements. We look forward to providing superior service to you again in the future! Sincerely, Ross Durocher Front Desk Manager Best Western Plus Pontoon Beach More 

Shipman, Illinois
1 review
5 of 5 stars Reviewed January 18, 2015

By far the best stay in a hotel. Very clean and very friendly staff !!! Well worth the money. Newly remodeled. Breakfast was very good also. And free chocolate chips cookies loved by all. Pool was very clean. A Very safe area too. A must stay !!!

Was this review helpful? Yes
Vicki R, Front Office Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you very much for your kind review of our property. We are so glad you have enjoyed your stay with us. We look forward to providing superior service to you again in the future! Sincerely, Ross Durocher Front Desk Manager Best Western Plus Pontoon Beach More 

Fort Lauderdale
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

Very nice place. Brand new and Clean. Nice price for the stay. Food was pretty good too!! Good Choice. There is a gas station very close to fuel up. major highways are quick to get on and off. Outside St. Luis. Very quite.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vicki R, Front Office Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you very much for your kind review of our property. We are so glad you have enjoyed your stay with us. We look forward to providing superior service to you again in the future! Sincerely, Ross Durocher Front Desk Manager Best Western Plus Pontoon Beach More 

Indiana, United States
1 review
5 of 5 stars Reviewed December 30, 2014

Professional, friendly staff, decent breakfast bar, clean, comfortable rooms added up to a pleasant, quiet stay for the Christmas holiday. Its location is a mixed bag: the only restaurant within a few miles is a Denny's; on the other hand, easy access to I-270 gets you places quickly, and the police station next door is a definite safety feature!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Vicki R, Front Office Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you very much for your kind review of our property. We are so glad you have enjoyed your stay with us. We look forward to providing superior service to you again in the future! Sincerely, Ross Durocher Front Desk Manager Best Western Plus Pontoon Beach More 

Senior Contributor
46 reviews 46 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 9, 2014

I don't give all 5's easily but this place deserves it. All the boxes are checked, clean, comfortable, quiet, friendly staff, comfortable bed. I stayed at the Super 8 across the street from this place last night and just no comparison. Stay here it's a no brainer. Well equipped fitness room with one weight machine and 3 aerobic machines. About... More 

Was this review helpful? Yes 2
Vicki R, General Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you for your response. We try to make sure all of our have a great stay. We hope you choose us again when in the area. Have a Blessed Day Vicki Reed GM More 

Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2014

The GM runs a tight ship and expects the most out of her staff. Very clean, good hotel breakfast, and convenient to highway. Police station right next to it, so very safe area. Need something just ask! I'm amazed at how people complain about not having something, but if they would just ask, the staff would happily accommodate. No, they... More 

Was this review helpful? Yes 2
Vicki R, General Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank You for your kind response! We all try to make sure all our guest have an enjoyable stay. We appreciate your kind words & hope you stay with us when in the area again. Have a Blessed Day Vicki Reed GM More 

Richmond, United States
1 review
1 of 5 stars Reviewed November 23, 2014

The staff members at this hotel were primarily rude, cold, and uninformed as a whole. I posed several simple questions to the staff over the course of 3 days and I was almost always met with a lukewarm attitude bordering on hostility. I inquired about the availability of a printer in order to print very expensive sporting event tickets from... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Vicki R, General Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

We are sorry you feel your stay was not up to your standards. We work very hard in keeping our hotel #1. We hope you would give us another chance in the future. Have a Blessed Day Vicki Reed GM More 

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Additional Information about BEST WESTERN PLUS Pontoon Beach

Address: 4 Regency Pkwy, Pontoon Beach, IL 62040 (Formerly Sleep Inn & Suites Pontoon Beach)
Phone Number:
Location: United States > Illinois > Pontoon Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Pontoon Beach 2*
Number of rooms: 61
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