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BEST WESTERN Pontiac Inn

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1821 W Reynolds Street, Pontiac, IL 61764 (Formerly Comfort Inn)
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BEST WESTERN Pontiac Inn
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93 Reviews from our TripAdvisor Community

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Traveler rating
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    41
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (22)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
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Columbus, Nebraska
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The front desk personnel are excellent. Very friendly and helpful. Rooms are economy/average. Mattresses could be updated for more comfort. Breakfast is complimentary. They have an exercise room with a few machines. They do have a pool area.

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Overland Park, KS
Level Contributor
154 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a BW Rewards member, we always look for a BW en route to wherever we're headed. BW Pontiac is right off Hwy 55 as we were traveling south from Ontario, Canada to Kansas. Very convenient to the historic downtown area of Pontiac and plenty of restaurants. Hotel very clean and had all the amenities we require. Their indoor pool... More 

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 4 weeks ago

Friendly service, good food, comfortable rooms, and relaxing atmosphere. I got turns around and lost on Old Route 66 and was recommended to stay here by a local. It's the best in the area, but that doesn't mean it's the four seasons. Still though, I'm glad I stayed.

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Boulder, CO, USA
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 23, 2015

I had stayed here five years ago when this was a Comfort Inn (I grew up in this area). I had hoped that the change in branding might have affected other changes, but it was much the same as I remember, with breakage to the toilet (a loose seat) and inattention to detail by housekeeping (my room was not serviced... More 

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Manchester, United Kingdom
Level Contributor
171 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed June 14, 2015

Well kept, clean and comfortable hotel on the outskirts of Pontiac. Hotel staff friendly and helpful. Did not take advantage of the continental breakfast as the dining room is very small and was packed with people when we went down - obviously we were unfortunate to hit it at peak breafast time - so we decided to go to Baby... More 

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Cleveland, Ohio
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 9, 2015

I spent two nights at this hotel while exploring Route 66 in the area. The staff was extremely pleasant and accommodating, particularly on check in and recommending places that delivered dinner. Being on a motorcycle with thunderstorms all evening the recommendations were just what I needed. The room was nice size and clean. The bed was very comfortable. The free... More 

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Elgin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 3, 2015

It is an average $100 a night room after all fees and taxes. Big pull would be family's with kids who could use the pool until 10 PM! bREAKFAST WAS YOGART, APPLES AND BANNANS, 4 TYPES OF CERIAL AND ROLL TOAST AND WAFFELS.

Review collected in partnership with Best Western

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Wyoming,Il
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 31, 2015 via mobile

We were here with softball team . My bed was comfortable and clean. The whole hotel seemed clean and fresh. We didn't use hot tub or pool but our granddaughters were happy. We went out for breakfast as we like to eat our breakfasts at local diners when out. So I can't comment on the breakfast here.

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Lisle, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

This Best Western was comfortable and clean. We stayed two nights. The breakfasts had choices, not just cereal and muffins. Hotel was at the Pontiac exit on I-55 and was an easy drive to downtown Pontiac.

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Davenport, United States
1 review
4 of 5 stars Reviewed May 20, 2015

This hotel was awesome with one exception. Room was very comfortable, pleasantly decorated, helpful very courteous staff. I was only disappointed that the jacuzzzi tub did not work at all. I would stay here anytime.

Review collected in partnership with Best Western

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