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BEST WESTERN Pontiac Inn

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1821 W Reynolds Street, Pontiac, IL 61764 (Formerly Comfort Inn)
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BEST WESTERN Pontiac Inn
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BEST WESTERN Pontiac Inn
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84 reviews from our community

Traveler rating
    31
    37
    9
    5
    2
See reviews for
34
15
7
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
  • All months
    (84)
  • Mar-May only
    (21)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
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Lisle, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This Best Western was comfortable and clean. We stayed two nights. The breakfasts had choices, not just cereal and muffins. Hotel was at the Pontiac exit on I-55 and was an easy drive to downtown Pontiac.

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Davenport, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was awesome with one exception. Room was very comfortable, pleasantly decorated, helpful very courteous staff. I was only disappointed that the jacuzzzi tub did not work at all. I would stay here anytime.

Review collected in partnership with Best Western

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60656, United States
1 review
5 of 5 stars Reviewed 1 week ago

I felt the overall hotel was very clean, newly remodeled. The staff was very friendly and helpful! I would return. I liked the convenience to Route 66 history too. Nearby restaurants were good, like the "Old Log Cabin" Thank you!

Review collected in partnership with Best Western

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Colorado Springs, Colorado
Top Contributor
183 reviews 183 reviews
103 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here a few weeks ago. It's a standard quality Best Western Plus with interior hallways, comfy beds and pillows, and a cooked breakfast. The price was reasonable too. The location was just okay, it's right off the interstate exit ramp. There are plenty of gas stations in a few fast food joints nearby as well. The only thing... More 

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Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Typically stay at Hampton Inn. This was a stop over on the way south and we checked in around midnight and were out of 7AM. I was pleasantly surprised. The hotel premises was good, rooms were ok and bathroom was clean. Breakfast area was a little crammed but not many people - so no big deal. Breakfast bar was ok.... More 

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Senior Contributor
46 reviews 46 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel while visiting our granddaughter for her prom, and combined it with a visit with a cousin. There were 5 of us and we requested adjoining rooms. The rooms were very clean and amply spacious. We enjoyed the hot tub and breakfast was an unusual bonus.

Review collected in partnership with Best Western

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Michigan, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The front desk person that checked us in was rude and not helpful. She did not know how to accept my corporate discount so she wasn't going to allow it. I left the hotel went outside and used my cellphone to make the reservation in order to get my corporate discount.

Review collected in partnership with Best Western

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Hobart, Australia
Top Contributor
261 reviews 261 reviews
33 hotel reviews
203 helpful votes 203 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

Whilst lacking a bit in character this is a nice lace to stay. The room was clean, had everything we could wish for and the staff were very helpful. Breakfast was adequate - certainly nothing to write home about but something for everyone Certainly worth staying agin

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Pontiac, United States
1 review
4 of 5 stars Reviewed April 6, 2015

good service, but lacking in power support during outage of primary power. Indoor excellent times and correct temperature for the hot tub. Exercise facility under security control good equipment. Breakfast menu could use a bit more on the wheat bread, butter and cream cheese could be softer. Website needs some work, needs to be more user friendly not subject to... More 

Review collected in partnership with Best Western

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Pontiac
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

I love this hotel. VERY Clean, VERY Friendly staff, GREAT breakfast! The rooms are extremely clean and comfortable. The internet is suspect, but that's what you get with wifi I guess. The staff is very friendly and will do what they can to help you with your stay. It's a great place to stay!

Review collected in partnership with Best Western

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