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Bank House Hotel

Certificate of Excellence
Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
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Bank House Hotel
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251 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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  • All months
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    (70)
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worcester
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Last Sunday the Rain put paid to my BBQ so we went to The Bunkhouse for lunch instead. And what a great choice that was. If i have had a better plate of Roast Sirloin Of Beef ,with Yorkshire Pudding and all the usual vegetables, in a restaurant then I don't remember it. The beef perfectly rare, crispy and soft... More 

Was this review helpful? Yes
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

part of a golf package..Stayed Friday & Sat. Very welcoming staff. Recently, the hotel has been modernised. The rooms with bathroom were very comfortable and bright, at a reasonable price. Interesting and challenging golf course nearby. Cooked breakfast was top quality. Spa &swimming pool facility to open in 2 months time. and will make this a very desireable booking, A... More 

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Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for taking the time to write your review of the Bank House including the golf course as part of your golf break. The hotel has completed an extensive refurbishment and our guests now have the choice of a wide range of rooms but all equipped to the highest standard. I like your description of our golf course as... More 

Hemyock, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked DB&B here for a few nights as we wanted somewhere quiet but within easy reach of Worcester which was 5 miles away,. We booked a suite and this could not be faulted in any way. We ate in the resturant but this was up 4 flights of stairs ( no lift)which with slight mobility problems was not ideal -... More 

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Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for your review of your stay at the Bank House and whilst I am disappointed it wasn't all perfect as we would wish I am pleased you got to enjoy the full Bank House experience. The Malvern View restaurant is situated on the first floor in the 17th Century section of the hotel and guests do need to... More 

Birmingham, England
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on the night of a golf day my company was hosting. My room was very spacious and had a nice modern feel to it. The bathroom had a walk in shower which I prefer to a bath. The meal we had was very nice, chicken in a lemon sauce. The chicken was very juicy and tasty. I... More 

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Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for your review of your stay as part of the corporate golf day we had here. From all the feedback we have had, the weather didn't dampen what turned out to be a great day for everyone. The chefs have looked into your comments about breakfast and the only conclusion we have been able to make is that... More 

Blackpool, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Fantastic weekend, just two minor gripes, extremely thin towels, and never enough milk, otherwise brilliant.We ate in the resturant on one night and our meal was excellent. Shall certainly be returning

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for writing a review of your romantic stay with us and thank you for highlighting the items you did; our housekeeping team is looking at all the towels and will be assessing them. Otherwise I am pleased you enjoyed your stay including your comments on your meal in the restaurant which does serve delicious food sourced locally. We... More 

Connah's Quay, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice grounds and impressive looking hotel when you first arrive. The let down for us was on closer inspection. We found the previous guests used soap still in the shower and a piece of their underwear still in the wardrobe. They were a bit mean with the tea and coffee facilities. Only 1 tea bag each and no biscuits. We... More 

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for taking the time to write your review, the contents of which I have noted and passed on to the relevant teams both covering the positives and negatives you identified. Most of the items that you commented on could have been addressed with a quick call to Reception with items like fans for hot rooms being available as... More 

London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A group of 7 (high handicappers) stayed at The Bank House Hotel for a golf break with the attached Bransford Golf Club. The hotel is comfortable, excellent service from very friendly staff, good food for breakfast and dinner. The golf course is pretty with The Malverns as a backdrop and was in very good condition throughout. We all enjoyed 3... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for writing your review of your stay as a group of golfers. We are very lucky in having an amazing golf course, which being Florida styled makes it quite unique in the UK. I was pleased to read you enjoyed all aspects of the hotel and therefore we will become a regular stop for you and your golfing... More 

Cardiff, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to the Bank House to celebrate our Silver Wedding with our best friends. We loved every aspect of it. The staff couldn't have been more accommodating from the booking process to every detail of our stay. The rooms were spacious and scrupulously clean. We had a suite which was well worth the upgrade cost. The food was of... More 

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Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for taking the time to write your review of your silver anniversary celebration at the Bank House. Our suites are wonderful and definitely help make any celebration extra special. We were delighted you enjoyed the restaurant where the chefs look to create dishes from local suppliers and use seasonal produce to design mouth watering dishes. We hope you... More 

Bromsgrove, England, United Kingdom
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We held our Year 11 Prom here at the end of June. It could not have been better. From the moment we made the first enquiry until the last happy partygoer went home it was superb. The price was very reasonable and included all sorts of extras so we did not have to worry about finding DJ's, chocolate fountains, red... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you very much for your review of your Prom at the hotel. Everyone appeared to have a good time which made it a great event to mark the end of an era. In our largest function suite, the Elgar, we can accommodate big numbers and we always try to make sure we whatever the event it goes just as... More 

Norfolk, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we arrived we went to the bar for a drink. We waited over 15 minutes to be served and there was only one other person in the bar!! We ordered a cold drink and two cups of teas. Will that was 3 things to many for the barman. The cold drinks all two of them were served straight away... More 

Was this review helpful? Yes 2
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for writing your review of your stay which was clearly not as we would have wished and clearly a mile away from how you enjoyed it last time you were with us. I hope you will come back and see us again so we can show that your last experience was a blip and going forward we would... More 

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