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Bank House Hotel

Certificate of Excellence
Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
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Bank House Hotel
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233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
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Worcestershire, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Unfortunately I have not stayed the night at this hotel, however I have had the fortune of spending Sunday lunch at the bank house with my family. I felt the menu was of a good variety and quality for a fair price. I rarely visit hotels for meals as an outside customer however I decided to write this review due... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for your review of your lunch here on Sunday which I am pleased to read you and your family enjoyed so much. On the last Sunday of each month we have Jazz accompanying our delicious Sunday Lunch and it is always extremely popular. The next one being on SUnday 26th July I would recommend booking a table if... More 

Welwyn Garden City, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The original parts of the hotel are lovely and there is ample parking. The room itself was very clean, well appointed and ready early (giving us time to change into more formal clothes). The staff were extremely helpful and polite in all areas of the hotel. Breakfast was good (full cooked) but less so if you just wanted continental style.... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for your review of your stay at the hotel, I was delighted to read how much you have enjoyed yourself. Just for clarity we do serve food throughout the day for example sandwiches and afternoon tea as well as bar snacks including our homemade pork scratchings. For bar meals we serve them in the Bar or on the... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had another lovely visit to the Bankhouse last night and have been staying since the upgrade works are being completed. The standard of every part of the hotel has seen major improvement. The food is lovely, staff that bend over backwards to ensure a quality stay and every different room I have stayed in has been refurbished to a... More 

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for taking the time to write your review of the Bank House, especially as you have seen the hotel over its many stages of refurbishment. With just the Spa to be finished this year we have almost completed our entire refurbishment and the hotel is ready for all of our guests whether they be travelling on business, for... More 

Huddersfield, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Back from another weekend at the Bank House for the annual reunion.everything was up to thusualexpected standard with first class service and food. I would recommend this Hotel to anyone. Really top class.

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you so much for another great review of your stay at the Bank House, it was lovely to see you and your group return for another celebratory weekend. We look forward to welcoming you all back next year, or sooner if you fancy a break away. More 

Barry
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Another successful golf break for the boys from The Park in Barry. Nothing was too much for the very helpful, polite staff at both the hotel and club house. The new owners of the hotel and golf club have continued to invest in upgrading the premises which are 1st class, and I am looking forward to using the new Spa... More 

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Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for your review of your return trip to the Bank House, we were delighted everything went so well including the team here who you have highlighted for comment. The investment into the hotel and golf course over the past two years has been very significant and with the Spa due for completion this year we will have the... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel .really enjoyed this hotel friendly staff coudnt do enough for you, great rooms lovely grounds and after the wedding what a great place to chill out with family and friends.spa wasnt up and running due to refit so we will be back again

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you so much for your review of your stay, we were very pleased you were able to make the most of your time at the wedding with friends and family. The Spa will be open later on this year but will definitely be worth a return visit so if you have signed up to our newsletter we will keep... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Thank you so much to everyone in the bank house team especially Kathy and Su who help make our wedding day so special!!! I would recommend to anyone thinking of getting married to consider the bank house as a venue. Their attention to detail is impeccable and they have loads of great ideas. I was so impressed on the day... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you so much for your wonderful review of the Bank House, we were delighted you enjoyed your wedding day so much. Kathy, Sue and their teams will be very pleased that their hard work meant you and your guests could enjoy the day so much. We wish you every happiness in married life together. More 

Cheshire
Top Contributor
106 reviews 106 reviews
17 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

4 of us stayed here on a Sunday night after playing golf on the adjoining golf course, Bransford GC. The room was spotless; very comfortable bed and great bathroom. We ate in the bar area and overall the food was very good. 3 of us had the rib-eye steaks and the other meal was belly pork. The steaks were great... More 

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for taking the time to write your review, we hope the four of you enjoyed playing our golf course. The other comments hopefully showed you had a good time, we will check the pork belly which is normally a firm favourite on the menu. We hope you come back for another round or two possibly when the Spa... More 

Great Malvern, United Kingdom
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We book our dinner dance at the Bank House and we were not disappointed, The venue was great, the staff were very friendly and very helpful and the meal unlike a lot of places that try to be 4* Michelin restaurants the meals was cooked perfectly, ample portions and very well presented (well done chef) There is ample parking and... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you so much for writing a review of your event at the Bank House, I particularly liked your photo. We were all very pleased that you enjoyed the event so much and that you highlighted how good the food was. We hope you choose us again for another event in the future. More 

Wilts
Top Contributor
107 reviews 107 reviews
11 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is in beautiful surroundings . Our rooms were very clean and modern and the staff here are really friendly. We had an appalling experience here with all food. The breakfast on both mornings was terrible. Hardly any fresh fruit and no pastries on offer. The poached eggs went back 3 times as they were so hard and we... More 

Was this review helpful? Yes 2
Richard B, General Manager at Bank House Hotel, responded to this review

Thank you for taking the time to write your review of your stay. As this was dealt with by our Restaurant Manager, Duty Managers, my Deputy and myself I feel that all I can do is repeat my apology that your stay wasn’t as wished. I would like to highlight that we do manage to get it right for the... More 

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