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Residence Inn Peoria

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2000 West War Memorial Drive, Peoria, IL 61614
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Residence Inn Peoria
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68 Reviews from our TripAdvisor Community

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Ogden, Utah
Level Contributor
122 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We came in late, so I didn't notice everything in the morning. The room was big enough for the 4 of us, not really spacious, but big enough to crash for a night. The kitchen was notable, plenty of room, a microwave, good counter space, a sink, frig, everything you need. Shower was good, the HVAC was adjustable and kept... More 

Helpful?
Thank Washed
indiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 1, 2016

the coffee maker didn't work, shower pull didn't work & the tub was clogged; when I told the gal at the front desk, she took a ticket, wrote it all down & never said a word to me. Finally, I just walked away. Very rude. She was yapping on the phone on how she worked her way up & have... More 

Helpful?
Thank smk9235
TMIHospitality, Manager at Residence Inn Peoria, responded to this review

Dear Smk9235, Thank you for reviewing the Residence Inn Peoria. I sincerely apologize for the problems you encountered and for the level of service you received. I have addressed these issues with my maintenance team to ensure any deficiencies are corrected. I have also spoken with my front desk staff about the importance of consistently maintaining a positive attitude and... More 

Waunakee, Wisconsin
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed October 4, 2015

Basic maintenance at this property is lacking. Our room was missing a closet door and the bottom drawer of the dresser in the living room would not shut. I am not talking about sticking out an inch or two - this drawer was sticking out about 6-8 inches. The light on the stove indicating the burners were hot was on... More 

Helpful?
Thank copygirl
TMIHospitality, Manager at Residence Inn Peoria, responded to this review

Dear Copygirl, Thank you for reviewing the Residence Inn Peoria. I am glad to hear that you liked your room. However, I apologize for the maintenance issues you encountered. I have addressed your comments with my maintenance team to ensure these deficiencies are corrected. We hope that you will give us another chance in the future to provide the quality... More 

Sacramento, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2015

The Residence Inn in Peoria is a fantastic property with an outstanding staff. I was there with several work colleagues and every request/need we had was handled with graciousness and earnestness by the employees - even when our requests were convoluted and required patience by the staff. Our rooms were in excellent condition and housekeeping did a fantastic job. All... More 

Helpful?
Thank Joe W
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed May 26, 2015

This is a nice hotel, we were very comfortable with an excellent front desk staff. I have used this facility regularly. The only negatives are the location, and the breakfast. First, on the location. It is right off the highway and next to a mall which is good.The problem is it is behind the mall; you have to drive to... More 

Helpful?
Thank rtbt78
Cooperstown, New York
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 20, 2015

I was impressed by the updated rooms, and nice gathering area off from the lobby. We stayed for two nights with extended family in other rooms. We all enjoyed Monday night taco night courtesy of the hotel and the ability to enjoy board games together with family in the lounge area in the evening. I liked the fresh muffins and... More 

Helpful?
Thank Peggy C
algonquin, IL
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 8, 2015

I was in Peoria for an overnight business trip and picked this hotel based on past experiences with this chain. The price was close to other surrounding hotels. Front staff were extremely friendly and service oriented. Check in was a breeze and you are made to feel welcome. The room was standard Residence Inn, though this seems to be newer... More 

Helpful?
1 Thank netwaggie
Fort Madison, Iowa
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 7, 2015

The front desk staff was very welcoming on our arrival. In fact, all the staff we encountered during our stay were very friendly. Our room was a Studio Suite which, although very nice, was a bit small. The kitchenette is a nice perk to have in the room. There is only one television that can swivel around 360 degrees so... More 

Helpful?
Thank AT5064
Chicago, Illinois
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed April 1, 2015

This property is located off of an access road to a Shopping Mall, however it is not far off of the interstate. Bradley University is about 5 minutes away, downtown Peoria a bit further. The 1-Bedroom unit was nice, slightly small though. We had to move the TV stand in order to pull out the sofa bed, which was not... More 

Helpful?
Thank Travellover1869
New York City
Level Contributor
154 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed February 26, 2015 via mobile

The hotel in terms of rooms and property is pretty decent. The managers and the service staff do a great job in helping customers with all their needs. Their breakfast is always good and with some kind of indian food every morning (dosas and medu vada) I was spoilt to death. The front desk staff is very helpful in all... More 

Helpful?
Thank Harry37NewYorkCity
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