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Four Points by Sheraton Peoria Downtown

3.0 of 5 500 Hamilton Boulevard, Peoria, IL 61602
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Four Points by Sheraton Peoria Downtown
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Four Points by Sheraton Peoria Downtown
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140 reviews from our community

Traveler rating
    22
    28
    36
    28
    26
See reviews for
30
15
2
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Four Points by Sheraton Peoria Downtown
See the most recent reviews
Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2011

I was on business trip to peoria for new business development meeting and forget copies of my presentation at home. It was late night before my early morning meeting next day and I was out of options. I called the front desk and explained my delimma, night manager asked me to come down. These guys not only made me color... More 

Was this review helpful? Yes 2
Melbourne, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2011

Wanted to take the time to write a review because this hotel is one of the best experiences i have had. I have to say i have done my fair bit of travelling and this place beats any place i have stayed at. Staff were great, service was fantastic and stay was comfortable! Definately recommend this to anybody heading to... More 

Was this review helpful? Yes 2
Delavan, Illinois
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 9, 2011

I remember when this hotel was built a little more than 30 years ago. It was considered THE prime location in Peoria. Well, it still have a prime location, but it has never been the star that it should have been. The problems begin in the lobby. Polite staff, but overworked because of the number of conventions and conferences they... More 

Was this review helpful? Yes
FPbSTeam, General Manager at Four Points by Sheraton Peoria Downtown, responded to this review

Dear Guest, Thank you for your most recent feedback pertaining to our hotel. We are committed to providing the best service and facilities to our guests. Most recently we have upgraded all of our guest rooms with 42 inch flat screen HDTVs, new beds and beddings, renovated guest bathrooms and complete upgrade of the exterior of the building. I invite... More 

Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 5, 2011

I am down in Peoria weekly (3-4 hotel nights a week). I was quite excited when I heard Starwood was going to have a property opening up down here. I had stayed at the Four Points from the end of June through July (a total of about 16-18 nights). This amount of stays allows me to write a resonable review,... More 

Was this review helpful? Yes 3
FPbSTeam, General Manager at Four Points by Sheraton Peoria Downtown, responded to this review

Dear guest, Thank you for your feedback regarding your most recent stay at our hotel. We will continue our efforts to address your concerns as we upgrade our hotel and we hope to earn your business back during your next visit to Peoria. Regards, General Manager More 

Sacramento, California
Top Contributor
71 reviews 71 reviews
47 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed August 3, 2011

This hotel is right in the middle of downtown Peoria. Very convenient if you're going to a Chief game. Until recently, it was a Holiday Inn. The room was nice, but the hotel itself had some serious deficiencies. The two elevators are very slow, and if you're staying in an upper floor room, you can end up waiting a long... More 

Was this review helpful? Yes
FPbSTeam, General Manager at Four Points by Sheraton Peoria Downtown, responded to this review

Dear Guest, Thank you for your feedback. Our staff appreciates the opportunity to hear from you and follow up on your concerns. We apologize for your most recent experience and are confident that you will enjoy your next stay with us and will notice the improvements. Regards, General Manager More 

Louisville, KY
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 1, 2011

Sheratons don't shine. Their customer service is unengaged does the bare minimum in my experience. The room was spacious and clean. We had a good night sleep. They were vacuuming the hallway at 8am which seems like a weird time to do something like that, but I just think that is par for the course at unattentive sheraton. I wouldn't... More 

Was this review helpful? Yes
HICCTeam, Director of Sales at Four Points by Sheraton Peoria Downtown, responded to this review

Thank you for your review on Trip Advisor. Our staff appreciates your feedback. The Four Points by Sheraton has recently renovated and continues to improve. Though breakfast was not included in the guest room rate, we do have breakfast packages available should any of our guests wish to have breakfast included in there stay. We certainly invite you to try... More 

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 21, 2011

It was a spacious room with comfy linens but the bathroom was worn and there was no complimentary breakfast. Not the end of the world by any means, but for the same trip I had booked a room at another hotel for significantly less money that was as nice or nicer AND had complimentary breakfast AND had been remodeled much... More 

Was this review helpful? Yes 2
Minneapolis
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 9, 2011

First time to Peoria and I won't be coming back to the Four Points unless they gut this place and start over. Bad carpet, bathrooms, front desk staff (slow and understaffed). The place just looks dirty and old! One positive note - it looks like they changed the bedding since Starwoood/ Four Points took over.

Was this review helpful? Yes 1
HICCTeam, Manager at Four Points by Sheraton Peoria Downtown, responded to this review

We appreciate your response on Trip Advisor. The Four Points by Sheraton Peoria Downtown is continuing it's training and will be continuing it's renovations. The hotel has recently completed exterior cleaning and painting. Thank you for noticing the new bedding, we receive many compliments on a daily basis pertaining the higher sleep quality in the new "Four Comfort" beds. On... More 

Havana, Illinois
1 review
1 of 5 stars Reviewed June 6, 2011

This was the WORST stay ever. I would of rather stayed a MOTEL 8! We got a Queen Suite for $120+ & we were sent a e-mail confirmation saying there was "four beds,free wi-fi,free water,etc!" - there was 1 bed! -1 Free water bottle! -NO wi-fi! -there was also blood on the bed sheets! we definately were not impressed with... More 

Was this review helpful? Yes
HICCTeam, Manager at Four Points by Sheraton Peoria Downtown, responded to this review

Thank you for your response on Trip Advisor. We certainly apologize for the error on your guest room reservation. The Four Points by Sheraton Peoria Downtown strives for 100% customer satisfaction. We hope you will give us another opportunity to serve you in the future. Sincerely, Management More 

Ventura, California
Top Contributor
62 reviews 62 reviews
40 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed May 26, 2011

Time to visit the Peoria in-laws! Fun in spring, when they can show off their garden, but I need a quiet place to relax where no one is trying to feed me. Someplace with fast, free wifi and a bar on-site. This former early 70's Holiday Inn, typical of mid-size American cities, began flying the Four Points flag just a... More 

Was this review helpful? Yes 5
HICCTeam, Manager at Four Points by Sheraton Peoria Downtown, responded to this review

Thank you for your comments on Trip Advisor. We are most appreciative of your positive review of the Four Points by Sheraton Peoria Downtown. Our fitness center will be renovated soon. We hope to see you again in Peoria! Sincerely, Management More 

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Additional Information about Four Points by Sheraton Peoria Downtown

Address: 500 Hamilton Boulevard, Peoria, IL 61602
Location: United States > Illinois > Peoria
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Four Points by Sheraton Peoria Downtown 3*
Number of rooms: 234
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Also Known As:
4 Points By Sheraton Peoria Downtown
Four Points By Sheraton Peoria Downtown Hotel Peoria
Peoria Holiday Inn

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