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Candlewood Suites Peoria at Grand Prairie

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5300 W Landers Way, Peoria, IL 61615
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Candlewood Suites Peoria at Grand Prairie
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Candlewood Suites Peoria at Grand Prairie
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35 reviews from our community

Traveler rating
    17
    11
    5
    1
    1
See reviews for
5
7
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Potsdam, Ohio, United States
Top Contributor
92 reviews 92 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is very good. Coffee machine was empty a lot. That was the only thing included in the price. No breakfast, which had become pretty standard now. Price is high, especially with no amenities. They didn't even restock the coffee or bath supplies when they cleaned. Very "cheap" at the expense of the guest. My room was ok. One big... More 

Was this review helpful? Yes
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites at Grand Prairie for your stay. We are always striving to exceed our guests expectations and I am so sorry we failed you on your stay. We do hope you give us another try in the future. We are happy to accommodate your needs anytime during your stay. Thank you for the feedback, it's... More 

Houston, TX
Top Contributor
97 reviews 97 reviews
91 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed February 24, 2015

Not sure what event was in town, but most of the hotels in Peoria the weekend we were there were a bit overpriced while the Candlewood Suites at Grand Prairie was VERY reasonable so made us worry that there might be something wrong with it. Well it was just fine.....I just think it's so new that they priced it to... More 

Was this review helpful? Yes
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites at Grand Prairie for your stay. We appreciate your business and we were so glad to hear how well your stay was with us. We hope to see you next time your in the Peoria, IL area. We do offer one bedroom suites, if available, we would be happy to upgrade you next time... More 

Canton, Illinois, United States
2 reviews
5 of 5 stars Reviewed January 12, 2015

We had a party on a Saturday night and Mr. Tyrone Fletcher was more than accommodating to everything we needed to make this an easy delightful stay for us. We like all the extra amenities that the hotel included and our room was the most home-like hotel we have stayed at. Great fridge & microwave and kitchen sink. I would... More 

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for the great review! Tyrone will be thrilled to hear that he received such a great review! We truly do value your feedback and will be sure to pass it along to our team! We look forward to seeing you again! More 

Top Contributor
76 reviews 76 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 30, 2014

Unfortunately, for business travelers here, you just can't get it done. I have asked repeatedly to the management at this hotel why the slow internet and why you can't stream like at ALL other hotels. It IS NOT solid. It kicks you off, doesn't allow streaming. My business has me staying here. I can't help that. Checking in at night... More 

Was this review helpful? Yes 2
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for the review. We truly do value your feedback and I wanted to touch base with you regarding your review in concerns to the high speed internet. Our goal is to exceed your expectations and I have confirmed that our internet also exceeds our minimum standard. We do value you as a guest and on your next return... More 

Morrisonville, Illinois
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 2, 2014

My husband and I were attending a concert in Peoria and chose to stay in this location for a change of pace from our usual downtown hotels. We were very pleased. The room was clean, well-stocked, and spacious. All staff were very pleasant and attentive to our needs. We would definitely consider staying here again.

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Hello, thank you for the great five star review! We truly value your feedback and appreciate the comments. We can't wait to see you return to our Candlewood! More 

Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 29, 2014

Upon arriving at the hotel I was greeted warmly, and checked in quickly. Upon entering my room I was pleasantly surprised by the amenities and was called right away to make sure everything was to my liking. Rooms have a full size refrigerator, microwave, stove, recliner, overall a cozy room. They have a well stocked pantry where you can buy... More 

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for the great review! I am pleased to hear that your stay and experience with the team, was so great! I do apologize for the issue with the laundry and I will absolutely look into taking care of the issue and generating a policy on the laundry. We look forward to your return in the future! More 

Peoria, IL
1 review
5 of 5 stars Reviewed October 25, 2014

I stayed here for almost 6 weeks due to my home being renovated. I had my very large lab, Boris, in tow. From the minute we arrived, we were welcomed warmly by the front desk. Many thanks to Tyrone, a friend in the travel business for securing a room for us at the last minute. I can't begin to thank... More 

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

I am so very excited to see this review! You and Boris were both such an enjoyable part of my day, I am very sad that I won't get to see you both every morning when I come in. Boris really did make work such an enjoyable time for all of the team. I am please to hear that your... More 

Johnston, Iowa
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 2, 2014

This visit did not start on a good note. I emailed the manager right after making my reservation to ask for a room upgrade from a queen bed to a king bed (being a platinum member of the rewards club offers this privilege). I did not even get an acknowledgement of my email. Check in was done by a clerk... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Dear IowaUSMC, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. Our hotel is committed to providing our guests with the highest quality services and facilities. It seem that we were not able to execute an exemplary hotel stay experience with regard to your check in experience and rooms allocation. Please accept our... More 

Woodstock, Virginia
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed at this hotel recently while on vacation and it is a great choice. They have a very friendly staff and nice clean rooms. I would recommend it for anyone traveling for business or pleasure. Also close to restaurants.

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for the great review! We look forward to you returning to visit! More 

Washington, Missouri
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stopped off at this property for a nap, on our way to a funeral in northern Illinois. Loos brand new. Great rooms. Great beds. Shower heads need to be taller for six-five plus folks. The only real bad thing was having to walk through a cloud of smokers to get into lobby. Need to move smoking area/ ash cans... More 

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for the kind review. I am so sorry to hear that you were visiting due to a loss in your family. I know that it can be such a stressful experience traveling on last minutes notice but I am so glad we were able to make this easy as possible. I look forward to your next visit on... More 

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