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Candlewood Suites Peoria at Grand Prairie

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5300 W Landers Way, Peoria, IL 61615
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1 room 1 guest
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Candlewood Suites Peoria at Grand Prairie
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38 Reviews from our TripAdvisor Community

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Traveler rating
    20
    11
    5
    1
    1
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7
7
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • All months
    (38)
  • Mar-May only
    (9)
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    (9)
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    (10)
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    (10)
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Had to stay in Peoria an extra few days for a funeral and moved to Candlewood from a big name chain to save some money. Good decision. The room was big with a great desk to work at. Internet was good (and free). Used the gym and business center. Not fancy but adequate. And saved a lot of money. The... More 

Was this review helpful? Yes
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites Peoria at Grand Prairie. Thank you for sharing your experience. We strive to give excellent customer service and make every guest feel like they are at home and I am so glad we were able to meet and exceed your expectations! We look forward to your return next time you are traveling in the... More 

Bolingbrook, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was a lovely hotel. Clean rooms and lobby. The staff was very courteous and helpful when we asked for directions and information on the area. It was great having a little kitchen in our room. Microwave popcorn while we watched an old movie was a nice treat. We have stayed in Peoria a few times and have always found... More 

Was this review helpful? Yes 1
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites Peoria at Grand Prairie! Your feedback is very helpful to us and we appreciate your business. I am so glad to hear how great your experience was with Candlewood Suites. Our goal is to exceed your expectations and it looks like the staff did just that. We look forward to your next stay with... More 

cincinnati
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 28, 2015

I spent two consecutive nights but on separate reservations. I drove several extra miles on my return to stay here again. Both nights that I checked Kaci was working the front desk, on the first night I was impressed with how very patient he was while multi tasking but it was my second night that really impressed me. I was... More 

Was this review helpful? Yes
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for staying with Candlewood Suites Peoria at Grand Prairie. Your loyalty is important to us and we appreciate the extra driving you did to stay with us. Our staff is very helpful and your satisfaction is their top priority. I am so sorry that you experienced problems with the help desk and I am so proud of Kaci... More 

Potsdam, Ohio, United States
Level Contributor
121 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 6, 2015

Location is very good. Coffee machine was empty a lot. That was the only thing included in the price. No breakfast, which had become pretty standard now. Price is high, especially with no amenities. They didn't even restock the coffee or bath supplies when they cleaned. Very "cheap" at the expense of the guest. My room was ok. One big... More 

Was this review helpful? Yes
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites at Grand Prairie for your stay. We are always striving to exceed our guests expectations and I am so sorry we failed you on your stay. We do hope you give us another try in the future. We are happy to accommodate your needs anytime during your stay. Thank you for the feedback, it's... More 

Houston, TX
Level Contributor
100 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed February 24, 2015

Not sure what event was in town, but most of the hotels in Peoria the weekend we were there were a bit overpriced while the Candlewood Suites at Grand Prairie was VERY reasonable so made us worry that there might be something wrong with it. Well it was just fine.....I just think it's so new that they priced it to... More 

Was this review helpful? Yes 1
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites at Grand Prairie for your stay. We appreciate your business and we were so glad to hear how well your stay was with us. We hope to see you next time your in the Peoria, IL area. We do offer one bedroom suites, if available, we would be happy to upgrade you next time... More 

Canton, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

We had a party on a Saturday night and Mr. Tyrone Fletcher was more than accommodating to everything we needed to make this an easy delightful stay for us. We like all the extra amenities that the hotel included and our room was the most home-like hotel we have stayed at. Great fridge & microwave and kitchen sink. I would... More 

Was this review helpful? Yes 1
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for the great review! Tyrone will be thrilled to hear that he received such a great review! We truly do value your feedback and will be sure to pass it along to our team! We look forward to seeing you again! More 

Level Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 30, 2014

Unfortunately, for business travelers here, you just can't get it done. I have asked repeatedly to the management at this hotel why the slow internet and why you can't stream like at ALL other hotels. It IS NOT solid. It kicks you off, doesn't allow streaming. My business has me staying here. I can't help that. Checking in at night... More 

Was this review helpful? Yes 3
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for the review. We truly do value your feedback and I wanted to touch base with you regarding your review in concerns to the high speed internet. Our goal is to exceed your expectations and I have confirmed that our internet also exceeds our minimum standard. We do value you as a guest and on your next return... More 

Morrisonville, Illinois
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 2, 2014

My husband and I were attending a concert in Peoria and chose to stay in this location for a change of pace from our usual downtown hotels. We were very pleased. The room was clean, well-stocked, and spacious. All staff were very pleasant and attentive to our needs. We would definitely consider staying here again.

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Hello, thank you for the great five star review! We truly value your feedback and appreciate the comments. We can't wait to see you return to our Candlewood! More 

Chicago, Illinois
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 29, 2014

Upon arriving at the hotel I was greeted warmly, and checked in quickly. Upon entering my room I was pleasantly surprised by the amenities and was called right away to make sure everything was to my liking. Rooms have a full size refrigerator, microwave, stove, recliner, overall a cozy room. They have a well stocked pantry where you can buy... More 

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for the great review! I am pleased to hear that your stay and experience with the team, was so great! I do apologize for the issue with the laundry and I will absolutely look into taking care of the issue and generating a policy on the laundry. We look forward to your return in the future! More 

Peoria, IL
1 review
5 of 5 stars Reviewed October 25, 2014

I stayed here for almost 6 weeks due to my home being renovated. I had my very large lab, Boris, in tow. From the minute we arrived, we were welcomed warmly by the front desk. Many thanks to Tyrone, a friend in the travel business for securing a room for us at the last minute. I can't begin to thank... More 

Was this review helpful? Yes
Spencer S, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

I am so very excited to see this review! You and Boris were both such an enjoyable part of my day, I am very sad that I won't get to see you both every morning when I come in. Boris really did make work such an enjoyable time for all of the team. I am please to hear that your... More 

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