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Candlewood Suites Peoria at Grand Prairie

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5300 W Landers Way, Peoria, IL 61615
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1 room 1 adult
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Candlewood Suites Peoria at Grand Prairie
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48 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly staff, and a clean large room with modern amenities. It's close to dining and shopping - very convenient. Check-in & -out was seamless. Great place to stay if traveling across country, as we were, or if stopping for a longer period of time to visit the sites or city nearby.

Helpful?
Thank a b
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for staying with us! We appreciate your business and your feedback. We are all so delighted that you enjoyed your stay with us. We hope that you have safe travels and experience the same outstanding service along the way. Hope to see you again when you are coming back through! Mandy Fobar General Manager More 

Decatur, Illinois
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 12, 2015

This is a good spot near a shopping plaza with plenty of stores and places to eat. We were there for a brief stay but it seems more geared towards longer stays. The room had a kitchen and everything you'd need to cook your own meals (Hy-Vee close by) as well as laundry facilities down stairs. Overall what I'd expect... More 

Helpful?
Thank slourash
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for your recent stay and review. I was glad to here that we were able to meet your expectations and take care of your traveling needs. We look forward to your quick return next time you're in the Peoria, IL area. More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 22, 2015 via mobile

Great looking hotel. Big beautiful, modern rooms with all the amenities you would expect for the price but my room smelled so strong of some type of chemical, cleanser or deodorizer that I literally had to leave the window open and crank the A/C. The people above me must have had 10 kids on a wrestling team! The breakfast is... More 

Helpful?
Thank Spearwarrior
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for staying at Candlewood Suites Peoria at Grand Prairie and sharing your feedback. Your total guest experience is very important to us and we are so delighted that we were able to exceed your expectations. We look forward to your next stay next time your in Peoria! More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed November 12, 2015

My work keeps me travelling over 250 days /year so I encounter a wide range of accommodations. It is a pleasure for me to boast about the tremendous level of service I received during my stay at the CW in Peoria. I must single out Julie Boesch who, from day one and consistently thereafter, provided a level of professionalism, friendliness... More 

Helpful?
Thank David M
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

WOW! What an amazing review...thank you for sharing such an incredible experience. Julie is amazing and she really cares about your experience during your stay at Candlewood Suites Peoria. Her dedication and professionalism is outstanding and I am so glad you had a opportunity to meet her and get to know her. She is an outstanding Director of Sales and... More 

Beverly Hills, California
Level Contributor
165 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed November 8, 2015 via mobile

We rented a 1 bedroom suite, which included a full kitchen and separate bathroom. What a restful evening! I was able to shut the door to the bedroom to drown out the noises of electronics coming from the main room. It's comfortable, cozy, safe, and very spacious. I love that there was a complimentary gym and laundry. This place had... More 

Helpful?
Thank Miss C
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for your stay at Candlewood Suites Peoria at Grand Prairie. We value your business and your comments. We are happy that you had a wonderful experience with us. The staff really tries to exceed your expectations and extend great service. Please come and visit us again soon...Safe Travels Mandy Fobar General Manager More 

Minnesota
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 15, 2015

Unfortunately this hotel did not meet expectations. I like the set up with the kitchenette, the desk and comfortable work chair, however the internet connection was terrible, so I couldn't get work done anyway. There were dirty dishes in the cabinet. The pillows smelled very bad and obviously are not refreshed at all. It just felt dirty.

Helpful?
Thank hrseperson
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites Peoria at Grand Prairie. We try to exceed your expectations on every stay and we clearly didn't on this visit with us. We do hope you will give us another try next time your in the Peoria, IL area. Safe Travels, Mandy Fobar General Manager More 

Texas
1 review
5 of 5 stars Reviewed October 13, 2015 via mobile

I stayed at candle wood for 5 days while visiting Peoria for work. My room was so CLEAN which is very hard to find in hotels now a day. The staff was very friendly and helpful. Even the house keepers make sure you have everything you need and always made sure I was comfortable. Sometimes I think the housekeepers don't... More 

Helpful?
Thank lisa1786
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites Peoria at Grand Prairie. We appreciate your business and feedback. The staff is always trying to exceed expectations of our guests and I am so glad that we were able to this for you during your stay with us. We hope to see you back again very soon. Safe Travels, Mandy Fobar General Manager More 

Hanna City, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 27, 2015

The staff was very accommodating and I received a fantastic rate. Everyone greeted me by name and talked like a friend. The beds are comfortable and the room was the cleanest I have ever seen. Not to mention it was great having a kitchen.

Helpful?
Thank imfunsowhat92
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites Peoria at Grand Prairie. We appreciate your review and value your opinion. We take pride in providing the best customer service possible to our guests and I am so glad you experienced this first hand! We hope to see you returning very soon next time you are traveling in the Peoria, IL area. Safe... More 

Troy, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 19, 2015 via mobile

They gave back our money, but won't say if they will take care of things if we get them at home after thus visit. And nothing about the several bites my husband received. Would not stay again. For $160 a night I expected better. The place did look clean.

Helpful?
Thank Faith B
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for staying at the Candlewood Suites Peoria at Grand Prairie. We take pride in providing an outstanding stay for each of our guests through customer service and cleanliness. We take these situations very seriously and do a full investigation to ensure the highest quality of service and cleanliness are given. Safe Travels, Mandy Fobar General Manager More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed September 14, 2015

Accolade to Mandy Foba, General Manager and Kurtis at the Front Desk for their outstanding professionalism and service in addressing my needs. Both are caring individuals who demonstrates that their focus is to provide exemplary service to customers while maintaining optimum conditions at the hotel. I would highly recommend the Candlewood Suites in Peoria, Illinois at Grand Praire. Chris H.

Helpful?
Thank C H
Mandy F, General Manager at Candlewood Suites Peoria at Grand Prairie, responded to this review

Thank you for choosing Candlewood Suites Peoria at Grand Prairie for your overnight needs. We hope that all of our guests feel the same way as you. We do strive to exceed expectations and make sure all of our guests know how important they are to us. I really appreciate the great review and we look forward to your next... More 

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