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Extended Stay America - Peoria - North

2.5 of 5
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4306 North Brandywine Drive, Peoria, IL 61614
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Extended Stay America - Peoria - North
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Ranked #20 of 23 Hotels in Peoria
A recent review
4 of 5 stars Reviewed May 19, 2015
Craig D Missouri
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 of 5 stars Reviewed 1 week ago NEW via mobile

We entered the hotel lobby ,it smelled full of trash and to add to our disappointment our room was close to trash room.were not able to open the main door after entering because of the smell...yikes, the kitchen counter and sink was full of stains.we asked for kitchen dishes and other kitchen amenities the staff came in with a big... More 

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Missouri
Level Contributor
236 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed May 19, 2015

I've been at Extended Stay hotels in other cities but after some bad experiences (dirty, loud, bedbugs) I gave up on them. But I ended up here using Hotwire where you see the price but not the name of hotel. I just needed one night in the area - bed and shower, no need for restaurants or breakfast or luxuries.... More 

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Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

The staff and I read your review, and would like to thank you for writing such positive comments about our property. It's great to hear that you gave our brand another chance and we were able to give you a great, clean and comfortable experience. We thank you again for sharing your experience with us. We would love to see... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2015 via mobile

After searching for hotel for about ten minutes, I found it. I had stayed there before and forgot where it was. I was there only one night and on a tight schedule. When I got to my room I felt a sigh of relief. It was a clean, spacious, in good repair and plenty of room. Front desk staff friendly... More 

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Moline, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 18, 2015

The outside of the hotel is very inviting and the hotel staff is very friendly. However when we arrived to our room we noticed dust and cobwebs everywhere. When we pulled back the covers on the bed we found numerous hairs all over the fitted sheet, stains on the pillow cases and towels. The front desk attendant was very accommodating... More 

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Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

I want to thank you for taking the time to post a review of your stay. I was disheartened to read that we were unable to provide you with a comfortable room; however, I am so pleased that our staff was friendly and able accommodate your needs. I will be sure to meet with our housekeeping staff to make sure... More 

Travelers are raving about these Peoria hotels

Shipshewana, Indiana
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 24, 2015 via mobile

Came to Peoria for the cheerleaders competition. We booked this room online, came in around dinner time. Place was quiet, the love very clean. Then up to our room. IT WAS IMMACULATE! And I think we all know this is the most important of any stay. Bed is a little hard, no pool but has a wonderful kitchen with a... More 

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Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you for your extremely spectacular review of our property. I truly appreciate your comments regarding the cleanliness of your room. It is great to read that you enjoyed your fully equipped kitchen, and that you had a quiet stay with us that met your needs. Thank you again for sharing your comments with us. We look forward to hosting... More 

macomb, il
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed November 10, 2014

I would give this a 2.5 star. The room was pretty decent. My first impression was it is a bit hard to find unless you're familiar with the area since it's on an access type road. The entrance was not very inviting.(very dark). Other than the "Lobby" sign, I wouldn't have known where to enter as it was hard to... More 

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 5, 2014

I don't even know where to start. First of all, none of the amenities they advertise actually exist. They don't have a pool, they don't have a gym and they don't have free breakfast. They have "free" internet but it's so slow that it will remind you of the 90s. It takes about 10 minutes to load a 5 minute... More 

Was this review helpful? Yes 3
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 9, 2014

The accommodations were ok. We had family at OSF St. Francis so needed a place to stay. Had been up for 36 hours when we arrived. We called ahead and asked if we could check in earlier than 3p. The lay said yes, come around noon and you can check in. We arrived at 12:30 and the manager on duty... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that our staff was not able to accommodate your early check-in. In response to your review, I will be working with my staff to improve our communication with each other to ensure that your experience is not repeated. The staff and I appreciate your... More 

San Antonio
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 3, 2014

The good - welcoming exterior, safe parking, competent front desk staff. The bad - dirty rooms, unpleasant odor The ugly - ants on kitchen floor, pubic hair in tub, blood on pillows. I could go on... Please stay away from this property.

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 26, 2014

This hotel looks very attractive on the outside, but on the inside it is quite disappointing. I believe their motto is "Strive for mediocrity": - and they fell short! Maintenance work is weak, odor in the room, very unprofessional desk clerk as I arrived. Too many other choices in Peoria to settle for this dump.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding your room's condition and cleanliness issues is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we will be reviewing our cleanliness procedures and standards to prevent this from happening again.... More 

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