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All 23 Peoria hotels

SpringHill Suites by Marriott Peoria Westlake

2.5 of 5 Hotel   |   2701 West Lake Ave., Peoria, IL 61615
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Ranked #10 of 23 Hotels in Peoria
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 3, 2014
Tony R Richland, Washington
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115 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for SpringHill Suites by Marriott Peoria Westlake
See the most recent reviews
Richland, Washington
1 review
5 of 5 stars Reviewed April 3, 2014

One of the best hotels I have stayed at in a long time, the front desk staff was friendly and professional, the general manager was outstanding meeting our needs. The rooms were clean and the hotel made he feel safe. Morning breakfast was very good will definately recommend this hotel to others.

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello Tony R, Thank you for your glowing recommendation! We are lucky to have so many friendly and professional folks working at our property. I'm glad you enjoyed your room, felt safe in our location, and liked our delicious breakfast buffet. We hope you get to experience our hotel again in the future! Sincerely, Andrew Schauer Guest Experience Manager SpringHill... More

Ogden, Iowa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 3, 2014

I stay in hotels several times a year and this one was among the worst for cleanliness. There was black mold on the inside of the shower curtain, dried food on the window curtains, dirty shoe prints on the tile in the bathroom, a long black hair in the sink outside of the bathroom, hair balls on the floor, nightstand... More

Was this review helpful? Yes 1
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello Rob F, I want to thank you for taking the time to review our property. I am disheartened to read of your time with us as it sounds as if it was far inferior to the great experiences our guests regularly share with us. I do have to say that this sounds like an unusual experience for our property... More

Indianapolis
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2014

I stayed here last-minute. Room rate was competitive, front desk was very pleasant. everything worked in the room. Room was clean, well laid-out. breakfast was very nice - the hot items were hot, and there were many choices both hot and cold. I mentioned one (minor) room maintenance item at checkout, and the response was immediate. the maintenance engineer came... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello MeatEaterIndy, Thanks for reviewing our "very nice hotel!" I'm glad you found the front desk staff very pleasant, our rooms clean, our breakfast to be very nice, and our maintenance response to be very prompt. We hope you get to visit us again! Sincerely, Andy Schauer Guest Experience Manager SpringHill Suites by Marriott Peoria Westlake More

Maitland, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2014

I have stayed at this hotel around 8 times since late last year. The hotel staff are fantastic, always ready to help and very friendly. The hotel itself is pretty nice, depending on the room you get. A few could stand a new shower-head for example. In general though things are comfortable, the hotel is in good shape and offers... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello CryoFX, We are happy to have you as a regular guest! Our staff will be happy to hear your praise. Thanks for mentiong our friendly staff, comfortable rooms, and nice breakfast! Sincerely, Andy Schauer Guest Experience Manager SpringHIll Suites by Marriott Peoria Westlake More

Davenport, Iowa
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 27, 2014

Hotel is clean and conveniently located near the mall and interstate. Decor is a little unusual. There is heavy use of chrome in the room including furniture, lamps, picture frames, etc. Storage space is very limited for a suite. The usual dresser under the TV has two cubbyholes and one small metal drawer. It's looks like something constructed from government... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello UncleSamTraveler, Thank you for taking the time to review us. Also, thank you for highligting our clean rooms and convenient locations. I did want to address a few other things that you mentioned. Our hotel was recently refurbished within the past year and the decor and room ammenities were updated to be in line with the other properties that... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed March 26, 2014

i spend a good amount of time in Peoria for work, and the spring hill suites is now hotel of choice. well taken care off, incredible staff that goes out of their way to help, and close to everything you could need. also recently renovated

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello r0han 12, I'm happy to read that we have become your hotel of choice! It's wonderful to read that our staff was able to go above and beyond in ensuring you had a fantastic time with us! Sincerely, Andy Schauer Guest Experience Manager More

Saint Louis, Missouri
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 25, 2014

It's in a great area with lots of stores and restaurants. Free parking. Decent gym. Free breakfast. Hotel staff is very nice. The rooms are nice...just don't get a room across from the ice maker because it's noisy.

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello DUgirl03, I'm happy to read that you enjoyed your experience with us! We are fortunate to be located in a great area with a lot of shopping and dining options. Thanks for recognizing our nice staff and rooms! We hope to see you again! Andy Schauer Guest Experience Manager SpringHill Suites Peoria Westlake More

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

We were here on a trip to see some relatives who lived here in town. Very easy checkin service. The staff overall was very knowledgeable of the surrounding areas. Our room was very clean. It looks as if it were recently remodeled? It looks beautiful! We will most certainly stay here again!

Was this review helpful? Yes 2
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello William M, Thanks for complimenting our beautiful hotel! I'm glad you found our staff knowledgable and our check-in easy. We can't wait to have you back! Sincerely, Andy Schauer Guest Experience Manager More

Minnesota
Top Contributor
328 reviews 328 reviews
98 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed March 8, 2014

I placed several calls to the front desk prior to and during my stay. The desk staff was on par-to a 5 star hotel. They did an exceptional job. The friendliness of the maid service was below average. None of the maids said hello unless spoken to first. The room was contemporary with nice furnishings. quality of the bed linens... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hi Minnesota Randy, Thank you for taking the time to review. I'm glad you had a lovely time and I know the front desk will be thrilled when they hear of your comment. Thanks for taking the time to praise our property, it's location, our breakfast juice, and our "top notch" linens! We hope you have another fantastic experience with... More

omaha
1 review
5 of 5 stars Reviewed February 4, 2014

Rooms were really clean ! The breakfast in the morning was amazing! we were there for only one night but will def. Stay there for all our peoria trips the girl that checked us in was new and she did a great job she was really friendly the other girl was nice as well house keepers were really friendly over... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Jjoe80, Thanks for taking the time to review us. I'm glad you enjoyed your clean room and amazing breakfast! Thanks for mentioning how friendly our staff was; I know they will be thrilled to hear your praise. Next time you're in town; we'd be happy to pick you up in our shuttle. We hope to see you soon! Sincerely,... More

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Additional Information about SpringHill Suites by Marriott Peoria Westlake

Address: 2701 West Lake Ave., Peoria, IL 61615
Location: United States > Illinois > Peoria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites by Marriott Peoria Westlake 2.5*
Number of rooms: 124
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Also Known As:
Springhill Suites Peoria Hotel Peoria
Peoria Springhill Suites

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