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All 22 Peoria hotels

SpringHill Suites by Marriott Peoria Westlake

2.5 of 5 Hotel   |   2701 West Lake Ave., Peoria, IL 61615
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Ranked #8 of 22 hotels in Peoria
A recent review
5 of 5 stars reviewed 1 week ago
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96 people have reviewed this hotel

Traveler rating
    38
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    17
    8
    6
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26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I spent this past weekend at the hotel. Everyone of the staff we came in contact with was pleasant and helpful, the rooms are spacious and clean and the hotel is close to a lot of restaurants. Our kids enjoyed the pool and I was able to keep up my exercise routine as the gym is nicely... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello Myclemail, I'm happy to hear about your recent "superb" experience! We try to build a strong, friendly team able to exceed your expectations and it sounds like our staff worked to ensure you had an excellent time with us! I'm glad you found our location to a lot of restaurants helpful, that the kids loved the pool, and that... More

Richland, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels I have stayed at in a long time, the front desk staff was friendly and professional, the general manager was outstanding meeting our needs. The rooms were clean and the hotel made he feel safe. Morning breakfast was very good will definately recommend this hotel to others.

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello Tony R, Thank you for your glowing recommendation! We are lucky to have so many friendly and professional folks working at our property. I'm glad you enjoyed your room, felt safe in our location, and liked our delicious breakfast buffet. We hope you get to experience our hotel again in the future! Sincerely, Andrew Schauer Guest Experience Manager SpringHill... More

Ogden, Iowa
1 review
2 of 5 stars Reviewed 2 weeks ago

I stay in hotels several times a year and this one was among the worst for cleanliness. There was black mold on the inside of the shower curtain, dried food on the window curtains, dirty shoe prints on the tile in the bathroom, a long black hair in the sink outside of the bathroom, hair balls on the floor, nightstand... More

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Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello Rob F, I want to thank you for taking the time to review our property. I am disheartened to read of your time with us as it sounds as if it was far inferior to the great experiences our guests regularly share with us. I do have to say that this sounds like an unusual experience for our property... More

Indianapolis
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here last-minute. Room rate was competitive, front desk was very pleasant. everything worked in the room. Room was clean, well laid-out. breakfast was very nice - the hot items were hot, and there were many choices both hot and cold. I mentioned one (minor) room maintenance item at checkout, and the response was immediate. the maintenance engineer came... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello MeatEaterIndy, Thanks for reviewing our "very nice hotel!" I'm glad you found the front desk staff very pleasant, our rooms clean, our breakfast to be very nice, and our maintenance response to be very prompt. We hope you get to visit us again! Sincerely, Andy Schauer Guest Experience Manager SpringHill Suites by Marriott Peoria Westlake More

Maitland, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel around 8 times since late last year. The hotel staff are fantastic, always ready to help and very friendly. The hotel itself is pretty nice, depending on the room you get. A few could stand a new shower-head for example. In general though things are comfortable, the hotel is in good shape and offers... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello CryoFX, We are happy to have you as a regular guest! Our staff will be happy to hear your praise. Thanks for mentiong our friendly staff, comfortable rooms, and nice breakfast! Sincerely, Andy Schauer Guest Experience Manager SpringHIll Suites by Marriott Peoria Westlake More

Davenport, Iowa
Contributor
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is clean and conveniently located near the mall and interstate. Decor is a little unusual. There is heavy use of chrome in the room including furniture, lamps, picture frames, etc. Storage space is very limited for a suite. The usual dresser under the TV has two cubbyholes and one small metal drawer. It's looks like something constructed from government... More

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Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello UncleSamTraveler, Thank you for taking the time to review us. Also, thank you for highligting our clean rooms and convenient locations. I did want to address a few other things that you mentioned. Our hotel was recently refurbished within the past year and the decor and room ammenities were updated to be in line with the other properties that... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

i spend a good amount of time in Peoria for work, and the spring hill suites is now hotel of choice. well taken care off, incredible staff that goes out of their way to help, and close to everything you could need. also recently renovated

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello r0han 12, I'm happy to read that we have become your hotel of choice! It's wonderful to read that our staff was able to go above and beyond in ensuring you had a fantastic time with us! Sincerely, Andy Schauer Guest Experience Manager More

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It's in a great area with lots of stores and restaurants. Free parking. Decent gym. Free breakfast. Hotel staff is very nice. The rooms are nice...just don't get a room across from the ice maker because it's noisy.

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello DUgirl03, I'm happy to read that you enjoyed your experience with us! We are fortunate to be located in a great area with a lot of shopping and dining options. Thanks for recognizing our nice staff and rooms! We hope to see you again! Andy Schauer Guest Experience Manager SpringHill Suites Peoria Westlake More

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were here on a trip to see some relatives who lived here in town. Very easy checkin service. The staff overall was very knowledgeable of the surrounding areas. Our room was very clean. It looks as if it were recently remodeled? It looks beautiful! We will most certainly stay here again!

Was this review helpful? Yes 2
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello William M, Thanks for complimenting our beautiful hotel! I'm glad you found our staff knowledgable and our check-in easy. We can't wait to have you back! Sincerely, Andy Schauer Guest Experience Manager More

Minnesota
Top Contributor
266 reviews 266 reviews
88 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed March 8, 2014

I placed several calls to the front desk prior to and during my stay. The desk staff was on par-to a 5 star hotel. They did an exceptional job. The friendliness of the maid service was below average. None of the maids said hello unless spoken to first. The room was contemporary with nice furnishings. quality of the bed linens... More

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hi Minnesota Randy, Thank you for taking the time to review. I'm glad you had a lovely time and I know the front desk will be thrilled when they hear of your comment. Thanks for taking the time to praise our property, it's location, our breakfast juice, and our "top notch" linens! We hope you have another fantastic experience with... More

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Additional Information about SpringHill Suites by Marriott Peoria Westlake

Also Known As:
Springhill Suites Peoria Hotel
Springhill Suites Peoria Hotel Peoria
Peoria Springhill Suites
Address: 2701 West Lake Ave., Peoria, IL 61615
Phone Number:
Location: United States > Illinois > Peoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Peoria
#8 Business Hotel in Peoria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites by Marriott Peoria Westlake 2.5*
Official Description (provided by the hotel):
We are excited to welcome you to our newly renovated hotel! Located in the heart of the city and easy access from the Peoria Airport, Caterpillar, Inc., Peoria Civic Center and Bradley University, our stylish all-suite hotel makes every trip a memorable experience. Whether visiting for business or leisure, enhance your stay at our Peoria airport hotel with amenities like complimentary high-speed Internet to help you stay connected, a pantry with mini-fridge and microwave, new flat panel TV's and a comfortable pullout sofa bed - all in a smoke-free environment. After a revitalizing sleep in our signature bed, get energized in our fitness room or indoor pool and save time and money with a complimentary hot breakfast buffet.Our versatile function space is ideal for all types of meetings and group events. Experienced, on-site planners will assist in creating the perfect package for your group. ... more   less 
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