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SpringHill Suites by Marriott Peoria Westlake

2.5 of 5 2701 West Lake Ave., Peoria, IL 61615
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Certificate of Excellence 2014
SpringHill Suites by Marriott Peoria Westlake
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SpringHill Suites by Marriott Peoria Westlake
SpringHill Suites by Marriott Peoria Westlake
SpringHill Suites by Marriott Peoria Westlake
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118 reviews from our community

Traveler rating
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    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ogden, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I was going thru the area again on business and decided to give them a second chance after the disaster last time. I was please to find this room clean and well taken care of. The main thing I noticed again is the color scheme as the room walls and some of the furniture are almost a lima bean green.... More 

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saginaw
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were greeted after a long day of travel with free snack type food in the lobby. Our room was feather free as requested. It was a relaxing stay. The staff was pleasant on both shifts of our stay. My husband enjoyed the hot tub too.

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Msuchocki, Thank you for reviewing us! We are glad you enjoyed your time with us! We wish you happy holidays! Hope to see you soon! Nick Reuille Assistant General Manager More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed overnight at this hotel and was very impressed! I was traveling on business and had never been to Peoria. The hotel is located by several restaurants, shopping and entertainment. It's also right off of I-74 and it only took me about 8 minutes to get downtown Peoria. The room sleeps comfortably with a separate area with a desk... More 

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Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear T_Smith2011, Thank you so much for your review of your recent stay with us! As we continually strive to meet and exceed the needs of our guests, it seems as though we accomplished this with your experience! We look forward to when your travels bring you back to the Peoria area! At Your Service, Nick Reuille Assistant General Manager More 

Wichita, Kansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 26, 2014

I was in Peoria for a weeklong conference, and booked a room at this property. In general it's well-maintained and operated, but there were a number of small issues that detracted from the overall experience. The location of this property is a little tricky to get to if you don't have really good directions, as it's tucked behind a shopping... More 

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Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Ian B, Thank you so much for taking the time to review your recent experience with us at the Springhill Suites Peoria Westlake! We strive to continually improve and can only do so with the feedback we receive from valued guests such as yourself! I apologize for the mishaps and inconveniences you had while you were here. Thank you... More 

Luxemburg, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed October 23, 2014

This is a great hotel for team/ family travel. A very good breakfast (hot) included in room rate. Large lobby area that very clean and up-dated. Located within walking distance of restaurants, shopping mall, and specialty shops. Very accommodating with check in and check out for teams.

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Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Mike K, Thank you for taking the time to review your recent experience with us! We are so glad to hear that you enjoyed the hot breakfast and close walking amenities to popular shopping and eateries nearby! We love having our sports teams here and look forwards when your tournaments bring you back to the area! Sincerely, Nick Reuille... More 

Montrose,Ia
2 reviews
5 of 5 stars Reviewed October 17, 2014

I brought my two daughters and my mother here for a school shopping trip. The location to the mall and other stores was fantastic, plus you are right off the interstate so very easy to get to. The staff and management were incredible and very accommodating. We stayed two nights and the first night they had a cookout for the... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Luvtheoutdoors5, Thank you so much for taking the time to your recent experience with all us here in Peoria, IL! We are so glad that you and your family were able to partake in our Guest Appreciation Cookout and our outstanding breakfast! We look forward to your next trip to the Heart of Illinois and providing yet another memorable... More 

Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 14, 2014

Good location, conveniently located close to a variety of restaurants. Rooms were clean and comfortable. Staff was great, very pleasant to deal with. Road construction made it a bit difficult to get to; you had to maneuver the mall parking lot to reach the entrance. But all things considered, an enjoyable stay

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Pizza-boy01, Thank you for taking the time to review your recent experience with us! We are glad to see that the rooms were to your liking and you were able to take advantage of the great shopping and eatieries all within walking distance of our hotel! We look forward to having you stay with us again the next time... More 

Iowa
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

Right by the interstate for easy access to everywhere in town. The breakfast buffett was well done with eggs, bacon, sausage, waffles, etc. The view was the back of the mall, but didn't matter. A little hard to get to the first time, having to go through the shops off of Sterling Street, but after that, easier. Arby's, Sonic, Biaggi's,... More 

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Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hi Sockdrawer, Thanks for taking the time to review our hotel. I'm glad you enjoyed our breakfast buffet as well as our proximity to many great dining options. We hope to host you again! Sincerely, Andy Schauer Guest Experience Manager SpringHill Suites by Marriott Peoria Westlake More 

St. Louis, MO
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 3, 2014 via mobile

The wife and I stayed one night for a family party. Actually, our party was at a home in town but there were a lot of other guests who were partying here. They must have an indoor basketball court upstairs because we heard a ball bouncing until the wee hours and the party on the picnic tables outside went until... More 

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear RickNStl, Thank you for providing us with feedback about your visit. I want to apologize for any noise issues you experienced and advise that should you ever encounter an issue; to please contact our front desk staff so we may resolve the issue immediately. Your experience sounds to be an outlier compared to our usual guest experience as we... More 

Topeka, Kansas
Top Contributor
71 reviews 71 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 22, 2014

Friendly staff at check in. They have a little setup at night for a snack was nice. Breakfast was great with a full spread. The room kitchenette with a small fridge and a microwave. It worked for us. The pool and hot tub were clean and taken care of. One suggestion would be to get a room NOT on the... More 

Was this review helpful? Yes
Andrew S, Guest Relations Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Hello Shaugh007, I'm glad you found your room clean and comfortable. Also, thanks for mentioning our friendly staff and lobby snacks! We try to provide a fun, social lobby at our hotel and we're happy to hear that these select snack nights are being well-received. We look forward to your next visit! Sincerely, Andy Schauer Guest Experience Manager More 

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Additional Information about SpringHill Suites by Marriott Peoria Westlake

Address: 2701 West Lake Ave., Peoria, IL 61615
Location: United States > Illinois > Peoria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites by Marriott Peoria Westlake 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Peoria Hotel Peoria
Peoria Springhill Suites
Hotel Style:
#6 Family Hotel in Peoria
#7 Business Hotel in Peoria

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