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SpringHill Suites by Marriott Peoria Westlake

#6 of 23 Hotels in Peoria
Certificate of Excellence
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2701 West Lake Ave., Peoria, IL 61615
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Best prices for: 1 room 1 guest
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SpringHill Suites by Marriott Peoria Westlake
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SpringHill Suites by Marriott Peoria Westlake
SpringHill Suites by Marriott Peoria Westlake
SpringHill Suites by Marriott Peoria Westlake
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141 reviews from our community

Traveler rating
    67
    38
    20
    10
    6
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37
12
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53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow! Awesome property. The staff and management were very friendly to me and my clients. This property has that home away from home vibe which is something I really love. The location is perfect. The hotel has up to date amenities. This is a must stay for anyone traveling to Peoria on a business trip or vacationing in the area.... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Thank you so much for your wonderful comments! We are so pleased to hear you enjoyed your time with us! We look forward to welcoming you back soon! More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Great location next to Westgate Mall, here in Peoria. This property is clean, comfortable, and good bang for the buck ! The interior is mostly newly remodeled, and good lay-out as well. The mattress was firm, and thermostat can be customized. There was also a nice breakfast spread in the morning, and the wifi was working just fine. One negative,... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Jay, Thank you so much for this wonderful review of your experience while staying with us! From our luxurious and new rooms, to our large variety breakfast, we love to spoil our guests in every which way! Hope to see you again soon! More 

1 review
4 of 5 stars Reviewed 1 week ago

The Manager was polite and professional when I was there from 3/28 -3/30. The room was spacious and very clean. Breakfast was very good and was part of the room rate. Would stay there again and recommend it to others.

Was this review helpful? Yes
Nick R, Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Jim M, Thank you for review us on TripAdvisor! We are delighted to hear you and your family had a great experience with us! We hope your travels bring you back to Peoria soon! Sincerely, Katie Pollard Guest Experience Manager More 

Olathe, Kansas
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel needs to be updated on its security policy. When I checked in I was assigned to an occupied room not once but twice. The next day I left and upon returning to the room that night, I came upon an open door to my room! The door was propped open with the security lock. When I went to... More 

Was this review helpful? Yes
Nick R, Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Kim L, Thank your for taking the time to review us on TripAdvisor. We appreciate your feedback and for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. We hope your choose to stay with us again when your travels bring... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

When we arrived the clerks were friendly and did their job. Our room was clean except for the bathroom where the back of the toilet seat had some kind of nasty brown substance on it. Also both rolls of toilet paper present in the room were almost gone and there was no extra roll present. We tried to call the... More 

Was this review helpful? Yes
Nick R, Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Silentknight 31, Thank you for taking the time to review us on TripAdvisor! We appreciate your feedback, and use these responses as coaching tools for our team. We hope you choose to stay with us when your travels bring you back to Peoria! Sincerely, Katie Pollard Guest Experience Manager More 

Princeville, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

I appreciated that as soon as I walked in I was greeted by a smiling face. All of the staff I met was extremely friendly. My room was kept clean and tidy which I greatly appreciated. Overall the atmosphere of this hotel was very inviting and likeable. Plus it was a great value! I would most definitely retun in the... More 

Was this review helpful? Yes
Nick R, Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Meghan K, Thank you so much to reviewing us on TripAdvisor! We are delighted to hear you had a great stay! We look forward to seeing you next time your travels bring you to Peoria! Sincerely, Katie Pollard Guest Experience Manager More 

1 review
5 of 5 stars Reviewed February 24, 2015

We stayed at the SpringHill Suites for a wedding in Peoria. This hotel was a Godsend as the wedding was at 3:00 which is also the checkin time. The great staff there allowed us an early check in to a room. This allowed us to not only dress for the wedding but to have lunch at one of the many... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Kris, Thank you so much for the wonderful review of your time spent with us here in Peoria! It sounds like the wedding was a wonderful time and we are pleased to of made the day that much better for you and the rest of your party. We hope to see you soon! Sincerely, Nick Reuille Assistant General Manager More 

2 reviews
4 of 5 stars Reviewed February 23, 2015

This was a very nice hotel for the price! The only downfall I feel like would be the noise from the hallway! You could hear everything! There were a lot of the kids in the hotel that night and you could hear everything!

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Msealock3, Thank you for taking the time to review your recent stay with us! We are very glad to hear you enjoyed your time with us! We hope to see you again soon! Sincerely, Nick Reuille Assistant General Manager More 

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2015

I stay at a lot of hotels each week and this property put me over on Springhill. Great service at the desk, beautifully remodeled rooms, and I can't figure out what other amenity I would need. I'd like to highlight the breakfast as it does everything right. Not only does it have everything you would want on it, but it... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Scott, Wow! It was an absolute pleasure having you stay with us this past week! We are pleased to hear you enjoyed all of the amenities the Springhill Suites and Peoria has to offer! We hope to see you again soon when your tour brings you back to town! Sincerely, Nick Reuille Assistant General Manager More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 19, 2015

The front desk ladies were very helpful and courteous and the suite was large and laid out very well, consistent with the Marriott brand. The only issue is with the free breakfast buffet. Compared to the other larger chains - Embassy Suites, Hilton Suites, etc., the selection was extremely limited relative to the higher rate they charge...

Was this review helpful? Yes
Katie P, Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear draustriaco, Thank you for taking the time to review us on TripAdvisor! We are delighted to hear your stay with us was enjoyable. We have passed your praises onto our staff for encouragement. We hope you choose to stay with us when your travels bring you back to Peoria! Enjoy your weekend! Sincerely, Katie Pollard Guest Experience Manager More 

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