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SpringHill Suites by Marriott Peoria Westlake

2.5 of 5 2701 West Lake Ave., Peoria, IL 61615
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Certificate of Excellence 2014
SpringHill Suites by Marriott Peoria Westlake
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SpringHill Suites by Marriott Peoria Westlake
SpringHill Suites by Marriott Peoria Westlake
SpringHill Suites by Marriott Peoria Westlake
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124 reviews from our community

Traveler rating
    55
    35
    20
    8
    6
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35
12
12
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dahinda, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you so much for an amazing stay. The attention to detail is amazing! Guest service is first class. I can't say enough about this property, clean, comfortable , location perfect. I would recommend this hotel to anyone looking for the perfect hotel, with a great price.

Was this review helpful? Yes
Katie P, SpringHill Suites at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear theresamc1291, Thank you for reviewing us. We are very pleased to hear that you had a great experience! We hope your travels bring you back to Peoria soon! Katie Pollard Guest Experience Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was great. I enjoyed that there were snacks available in the lobby. The staff was so inviting! The property was very well maintained. I like the fact that this Marriott property included complimentary hot breakfast, Wi-Fi and shuttle service. I would absolutely stay again!

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear BBarkley 23, Thank you so much for reviewing your recent stay with us! we are so glad to hear you enjoyed your time here and the amenities the hotel provided! Our staff will be excited and overjoyed to hear of your comments! Hope to see you soon! Sincerely, Nick Reuille Assistant General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed here on new years eve. I thought the hotel was exceptionally nice with great service from the front desk staff. Kyle went above and beyond with helping me for all of my "needy"family request =) beds were very comfy and breakfast was delicious. We will be back!

Was this review helpful? Yes
Katie P, Guest Experience Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear gracefulone42, Thank you for reviewing our hotel. We are so happy to hear that you had a great experience! We strive to exceed all expectations, we hope to see you again soon! Have a happy new year. Katie Pollard Guest Experience Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Had to make a last minute stay to catch my flight home. Hotel was very clean and staff very professional and nice. Had any issue in the morning to get to the airport as the driver was in early enough. Katie and Nick took care of the situation and got my family of six to the airport in time. Both... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Ken, Thank you so much for your reviewing us! We are pleased to have taken you and your family to the airport! It sounds like we met your expectations! We can't wait until you come stay with us again in the future! Sincerely, Nick Reuille Assistant General Manager More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Hotel personnel was so accommodating, they made me feel at ease and taken care of. I'm from Saudi Arabia and was hesitant to stay here. Transportation to and from Caterpillar was most convenient. Thank you!

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Ayman2015, Thank you for reviewing your trip to Peoria, Illinois to stay with us! We are pleased to hear we met your expectations! We look forward to seeing you soon! Happy New Years! Nick Reuille Assistant General Manager More 

1 review
5 of 5 stars Reviewed December 24, 2014 via mobile

I was promptly greeted by the front desk staff. Very friendly and helpful. Offered good dinner recommendations near by and asked if they could print me directions to the restaurant. Rooms are nice and spacious. Newly updated and clean. Free hot breakfast was good with a lot of options. Best location. Pleasant stay, I will be back to SpringHill Suites... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear BGAmbrose, Thank you for sharing your recent experience with us! We are so glad to hear you enjoyed the countless amenities we have to offer here at the Springhill Suites Peoria! We look forward to seeing you again soon! Nick Reuille Assistant General Manager More 

Ogden, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2014

I was going thru the area again on business and decided to give them a second chance after the disaster last time. I was please to find this room clean and well taken care of. The main thing I noticed again is the color scheme as the room walls and some of the furniture are almost a lima bean green.... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Rob, First I would to thank you for letting up provide a second "first" impression with your recent stay here in Peoria! We continually strive to raise the bar for our guests and it looks as though we accomplished this here! We look forward to serving you the next time you come into town! Sincerely, Nick Reuille Assistant General... More 

saginaw
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 4, 2014

We were greeted after a long day of travel with free snack type food in the lobby. Our room was feather free as requested. It was a relaxing stay. The staff was pleasant on both shifts of our stay. My husband enjoyed the hot tub too.

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Msuchocki, Thank you for reviewing us! We are glad you enjoyed your time with us! We wish you happy holidays! Hope to see you soon! Nick Reuille Assistant General Manager More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 3, 2014

I stayed overnight at this hotel and was very impressed! I was traveling on business and had never been to Peoria. The hotel is located by several restaurants, shopping and entertainment. It's also right off of I-74 and it only took me about 8 minutes to get downtown Peoria. The room sleeps comfortably with a separate area with a desk... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear T_Smith2011, Thank you so much for your review of your recent stay with us! As we continually strive to meet and exceed the needs of our guests, it seems as though we accomplished this with your experience! We look forward to when your travels bring you back to the Peoria area! At Your Service, Nick Reuille Assistant General Manager More 

Wichita, Kansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 26, 2014

I was in Peoria for a weeklong conference, and booked a room at this property. In general it's well-maintained and operated, but there were a number of small issues that detracted from the overall experience. The location of this property is a little tricky to get to if you don't have really good directions, as it's tucked behind a shopping... More 

Was this review helpful? Yes
Nick R, Assistant General Manager at SpringHill Suites by Marriott Peoria Westlake, responded to this review

Dear Ian B, Thank you so much for taking the time to review your recent experience with us at the Springhill Suites Peoria Westlake! We strive to continually improve and can only do so with the feedback we receive from valued guests such as yourself! I apologize for the mishaps and inconveniences you had while you were here. Thank you... More 

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Additional Information about SpringHill Suites by Marriott Peoria Westlake

Address: 2701 West Lake Ave., Peoria, IL 61615
Location: United States > Illinois > Peoria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites by Marriott Peoria Westlake 2.5*
Number of rooms: 124
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Also Known As:
Springhill Suites Peoria Hotel Peoria
Peoria Springhill Suites
Hotel Style:
#5 Family Hotel in Peoria
#8 Business Hotel in Peoria

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