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Holiday Inn Express Hotels And Suites Pekin

#1 of 4 Hotels in Pekin
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3615 Kelly Ave, Pekin, IL 61554
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Holiday Inn Express Hotels And Suites Pekin
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville
Level Contributor
157 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff here is great. Especially Sam. Our rooms were not ready, and he went above and beyond to get us in our three rooms. He contacted housekeeping to inform them of our late departure. It was an outstanding experience. The breakfast is fresh and tasty. The speedy pancakes are a nice touch vs the usual waffle grill. The rooms... More 

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Mazon, Illinois
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This Holiday Inn rips you off if you leave early. I made the reservation in person and they did not tell me about the fee. Once I came back to check in they tell me about the fee. This hotel also does not honor the cancel by 6pm the day of the reservation. They were rude on check in. I... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed May 26, 2015

The room was quite, clean and comfortable. Breakfast area was roomy and clean but the air conditioner could have been turned down a notch. The breakfast food was OK but nothing to shout about. The reservation facility did get my dates mixed up but the front desk clerk took care of the problem without any difficulty.

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Linda Marie J, Front Office Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review

Hello James, Thanks so much for you great comments, so glad to hear the Front Desk Team took care of your arrival date. We appreciate your business and hope to see you again. More 

Ames, IA
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 21, 2015

A bit expensive for a Holiday Inn Express but this hotel is nice and clean and the Internet is solid. If you're in the Pekin area, this could be a good option. HOWEVER... judging by the form I had to sign at checkin and the voluminous number of kids running up and down the stairs/halls late into the evening, this... More 

Was this review helpful? Yes 1
Linda Marie J, Front Office Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review

We are so sorry about the kids in the halls, I do hope you were happy with the discount you were given upon check-out. We do try very hard to keep the children from the halls but it is difficult at times. We as a team are discussing with management to see how we can do better, using this as... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 18, 2015

The staff at this holiday inn express are very friendly andake you feel at home. The rooms are clean and well cared for. They have a guest appreciation on Tuesday and Wednesday evenings which is nice. The rates are reasonable. Would highly recommend this Holiday inn Express to all. Best one we have ever stayed at for guest relations and... More 

Was this review helpful? Yes 1
Linda Marie J, Front Office Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review

Thanks a million "PJP5" our staff has been working extra hard the past few months !! They were so happy that our guests like you notice. After sharing this review with them it made their day and always makes us stronger !!! Thanks so much again and give us a call when you are headed back this way. We will... More 

Lowpoint, Illinois
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 9, 2015

My husband & I stayed here on our last night before arriving home after being gone 3 months. We had several occasions when we stayed in hotels during that period, but the Pekin Holiday Inn was by far the most expensive of all. We thought we'd be able to swim in the pool or sit in the hot tub, but... More 

Was this review helpful? Yes 1
Linda Marie J, Front Office Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review

We apologize for the temperature of the pool, I did see this comment in our communication log that they had just "back-washed" the pool that day. We did talk about this in the management meeting to figure out what we can do different. Due to the fact it takes a couple of hours to warm back up. We again are... More 

Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 12, 2015

Great hotel, great price. The rooms are clean and the staff is friendly and courteous. This is definitely a nice place to stay in this side of the river. The hotel is off the main road, and near the main road.

Was this review helpful? Yes 1
Linda Marie J, Front Office Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review

Thanks so much for your comments, we appreciate your input and will keep the coffee "HOT" and price just right for you !!! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2015

My husband and three young children were in town during the holidays unexpectedly- the sudden death of a close family member- and the staff at Holiday Inn Express Hotels and Suites in Pekin went out of their way to make our stay during this very difficult time much easier for us all. Traveling for a funeral is never easy. Traveling... More 

Was this review helpful? Yes 2
motamedy, General Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review

After many years of having children, Christmas is one of the holidays which has to be the best !! Our team is a family and we are so happy to make sure your children had a great Christmas even though they were away from home. Thanks so much for your excellent comments and we hope you come back again anytime... More 

Loganville, Georgia
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed December 26, 2014

We expect a lot out of HI Express and the Pekin facility did not disappoint. It was clean, quiet, with an excellent breakfast. There are restaurants within easy walking distance. The staff are friendly. While it has the usual overly thick duvets, there are "normal" blanket alternatives. The only down side is that this HI Express is on the expensive... More 

Was this review helpful? Yes 1
motamedy, General Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review

Thanks so much Bob for your great comments. I am so glad we measured up to your expectations our staff is very eager to please !! Give us a call next time you head this way and we will do our best to give you a great rate !! Happy Holidays !! More 

DeLand, Florida
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 6, 2014 via mobile

Exactly as expected in a Holiday Inn. Super nice girl at checking. Wifi worked. Ultra clean room and hotel for that matter. They had turkey sausage as well as pork sausage for breakfast, and maybe all Holiday Inn now have this addition, but this place has it. I thought the hotel was perfect.

Was this review helpful? Yes 1
motamedy, General Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review

Thanks so much for recognizing my staff, they work very hard to make sure all our guests are happy. Our front desk staff enjoys making sure everyone gets a free smile, "HOT" coffee, and great start to each day with our complimentary breakfast buffet. We sure hope you come back our way Douglas, maybe you can bring some of Florida's... More 

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