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Holiday Inn Express Chicago Palatine

2.5 of 5
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1550 East Dundee Road, Palatine, IL 60074
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Holiday Inn Express Chicago Palatine
Best prices for: 1 room 1 guest
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Ranked #1 of 3 Hotels in Palatine
A recent review
4 of 5 stars reviewed 1 week ago
Tammy W Minonk, Illinois
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77 Reviews from our TripAdvisor Community

Traveler rating
    37
    21
    15
    2
    2
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21
10
5
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minonk, Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for the weekend with my granddaughters age 4 and 5. Absolutely perfect. Breakfast buffet is amazing. They loved the pancake maker. The pool is actually a lap pool at the health club attached to the hotel. Only one time was there someone doing laps. They had a ball and the location was perfect.

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Wayne, Michigan
Contributor
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My friend and I checked into the hotel on a Friday. The woman at the desk (Laurie I think?) checked us in quickly and with a smile. We took a short tour of the place, including the beautiful renovated lobby and other areas. The room was standard for HI Expresses. No fridge or microwave, but since I paid in Priority... More 

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Portland, Oregon, United States
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 26, 2015

I travel to the Chicago area frequently. I stayed at a different hotel for a year because it was next to my office, but decided to try the HIE because they have shuttle service from 7 a.m. until 10 p.m. and the shuttle drivers are amazing!! The HIE is also connected to a health club so I at least have... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015 via mobile

Stayed here for 4 nights. Staff was extremely helpful. Facility was clean. Breakfast was great. Pool access is weird - it's actually in an adjoining health club - but that's the only negative for me and it's a pretty minor negative. I would happily stay here again and happily recommend it to friends and family.

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Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 23, 2015

Just accompanied my son's high school on a weekend trip. Kids loved the gym attached to the hotel. Great for adult travelers also. Rooms very pleasant. Hotel staff accommodating and excellent location near Chicago sights and suburbs.

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Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 7, 2015

Clean, comfortable, slept great. They provide a lot of variety for breakfast as you have come to expect from the brand. You would be hard pressed to find a larger and more comprehensive exercise facility available at a hotel. Didn't see any signs on how to get to it - have to go to the second floor and cross an... More 

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Baldwin, Wisconsin
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

Business took my wife and I to the northern suburbs, and we stayed at this hotel on a Friday night. It was a very pleasant surprise! Our suite was very clean, comfortable and quiet. We were very pleased. The furniture is modern, the TVs are up to date and our room had a microwave and refrigerator. The breakfast was exceptional;... More 

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HIE-PAL-MGT, Manager at Holiday Inn Express Chicago Palatine, responded to this review

To Mike B., Thank you for giving us such a wonderful review about your recent stay here at the Holiday Inn Express Palatine. I am pleased you felt your room was clean and comfortable and enjoyed our HD LED flat screen TV’s. We do feel we offer an excellent complimentary hot breakfast buffet with rotating eggs, bacon, sausage, pancakes, biscuits... More 

Orland Park, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2014

The hotel is bright and clean. The breakfast is excellent, and the coffee is hot almost twenty-four hours. Toni is a thoughtful and efficient manager. The cleaning staff is friendly, thorough and quieter than most. I make numerous one-day trips to Palatine. I had been staying at a different hotel. Once I checked into Holiday Inn Express, I was here... More 

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HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

To Anderson55dla, Thank you for taking the time to write such a wonderful review about your recent stay here at the Holiday Inn Express Palatine. I am happy you enjoyed your stay and appreciated how clean our housekeeping team members keep our hotel and help it stay in great shape. It is also great to hear that you enjoyed your... More 

Charlotte, North Carolina
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 6, 2014

Excellent hotel... Great and helpful people! Still has smoking rooms, separated from the non-smoking. They helped me out with food and beverage suggestions, had good facilities and an indoor pool in the attached Gold's gym... Perfect for the winter!

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HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

To purchgdss, Thank you for offering us your thoughts about your recent stay here at the Holiday Inn Express Palatine. I am pleased you enjoyed your stay, and that our staff was able to assist you with places to go in the area. Our guests are able to enjoy complimentary access to the adjacent 60,000 sq. ft. fitness center with... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 2, 2014

Rooms are showing their age. Cleanliness is fine. Breakfast wasn't stocked well on my first day, OK on the second. Biscuits were warmed to a crisp, puck-like consistency. Check-in and out was fast and correct. Wifi was adequate.

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IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Palatine, responded to this review

Dear gregnx, Thank you for your feedback. I am very glad to see that you were able to find value in your stay, reflected on your generous ratings. However, It is regretful that you found our property dated. Please be confident that your comments are taken into account and was forwarded to the appropriate department to consider for enhancement. We... More 

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