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All 4 Palatine hotels

Holiday Inn Express Chicago Palatine

2.5 of 5 Motel   |   1550 East Dundee Road, Palatine, IL 60074
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Holiday Inn Express Chicago Palatine
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Ranked #1 of 4 hotels in Palatine
A recent review
5 of 5 stars Reviewed December 20, 2013
Domn8r59 Kansas City
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59 people have reviewed this hotel

Traveler rating
    28
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    9
    2
    2
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15
8
5
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Kansas City
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 20, 2013

Stayed here recently on an overnight trip for business. Everyone was very friendly and helpful. The room was clean and accommodations were everything one could expect for this type of hotel. I have to make a special mention of Claudia at the front desk. I was whining about how I left my phone charger at home. She went out of... More

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Chapel Hill
Top Contributor
230 reviews 230 reviews
44 hotel reviews
118 helpful votes 118 helpful votes
1 of 5 stars Reviewed November 5, 2013

Had to stay here when my flight at O'Hare was cancelled (everything closer was booked). Besides the $40 cab ride (and you only got that if you called and got a cab - not from the line, that cost the poor girl checking in ahead of me $72), there is nothing around if you don't have a car. However, my... More

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HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

To helsimon, Thank you for taking the time to submit your comments about your stay. I understand how frustrating it can be when your flight is cancelled and you have to take a long cab ride to a hotel sometimes late into the evening. I am sorry to hear about your room status at check in; we will look into... More

Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 9, 2013

We stayed here for 3 nights to attend a music festival in town. The staff was very nice and helpful. The rooms were clean and decent sized. Our room did not have a fridge or microwave. The water pressure in the shower was rather weak. They served the standard breakfast of eggs, pancakes, muffins, cereal, etc. Parking was ample. The... More

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toronto
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 29, 2013

Stayed here for 2 nights and was pleasantly surprised with the service and the property. Now I know it's only a holiday inn express, but they run it like a five star hotel. The staff are extremely friendly and go out of there way to be helpful. The hotel has a nice lobby that you enter in, front desk check... More

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Lexington, Kentucky
1 review
5 of 5 stars Reviewed September 27, 2013

It is a pleasure to write a review of this HI Express. I travel constantly and have options of where to stay but when I am in this area I will always stay here. My rooms have always been spotless, comfortable and spacious. I have to say the best part is that the staff have always been professional, helpful and... More

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Gurgaon, India
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 25, 2013

Stayed in this hotel for 3 days in September. The rooms are big but hardly any amenities in the room. No electric, kettle, refrigerator, microwaves etc. Breakfast is ok but one has to eat on disposable plates with plastic crockeries. The biggest problem is that there is no food available in the hotel nor is there a restaturant nearby. However,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Palatine, responded to this review

Dear Sheilasarkar, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I'm sorry you were not satisfied with the room amenities. Your comments are being shared with the hotel management and appropriate action will be taken. If there is anything we can do to make your next stay more... More

Indianapolis
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2013

A member of our family participated in an event in one of the hotels ballrooms. So, we went along to do some sightseeing. This hotel is very nice. It is located just west of the Route 53 Expressway, in the NW suburbs, The rooms were very well laid out and the bed very comfy. Check in was a breeze and... More

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HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

To Doodle1011, Thank you for choosing to stay at the Holiday Inn Express in Palatine and taking the time to write your review. I am happy to see you felt the hotel overall was nice, quiet, comfortable, and your interactions with the staff was pleasant. I will check with our maintenance staff to see about the cable signal, as we... More

2 reviews
5 of 5 stars Reviewed August 13, 2013 via mobile

We stayed here for a basketball tournament from 8/2-8/4. I have only positive remarks to day about the staff and property! At check-in, we were greeted by Claudia, who was such a pleasure! She was happy to have a crib brought up to our room, and wasn't bothered that we would also need extra towels (since there were x4 of... More

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Ypsilanti
2 reviews
4 of 5 stars Reviewed July 9, 2013

You can book this hotel online at the Holiday Inn site with "Points and Cash" for only $40 with 5,000 points - a great bargain! The rooms are nice, quiet with HD tv. The bathrooms are a little small but OK. No fridges or microwaves. Breakfast is pretty good too.

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HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

To ypsi-slim, Thank you for choosing to stay with us during your visit to the Palatine/Arlington Heights/Buffalo Grove area. We do feel we offer a great value to our guests whether it is using you IHG Reward points or just booking our hotel directly online at www.hiexpress.com/chi-palatine. We do have all brand new LED HD televisions and HD programing which... More

Dayton, Ohio
1 review
3 of 5 stars Reviewed July 5, 2013

We stayed for 4 days to visit my college girlfriend from there. Two of my teenagers left their phone chargers on the wall. Mind you, they have two different phones-iphone 4S and 5. When we came back to our room, both of them were missing. Luckily, my phone charger was in my suitcase. I hate to think they were stolen... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Palatine, responded to this review

Dear Nersa L, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

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Additional Information about Holiday Inn Express Chicago Palatine

Also Known As:
Holiday Inn Express Chicago Palatine Hotel Palatine
Holiday Inn Express Chicago Palatine Hotel
Holiday Inn Palatine
Palatine Holiday Inn
Holiday Inn Express Palatine
Address: 1550 East Dundee Road, Palatine, IL 60074
Phone Number:
Location: United States > Illinois > Palatine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Palatine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago Palatine 2.5*
Official Description (provided by the hotel):
You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn Express is conveniently located one block west of Rt. 53, 15 miles from O'Hare Airport, and only 30 minutes from downtown Chicago. The hotel is also close to many local attractions and businesses such as Woodfield Mall, Long Grove Historic Shopping District, Medieval Times Dinner & Tournament, Motorola, Siemens, and Home Depot. Play Smart while Staying Smart with complimentary use of the adjacent World Gym Fitness Center. This 65,000 square foot fitness facility offers an indoor pool, sauna, basketball court, racquetball courts, 200 pieces of cardio and weight training equipment, aerobics studio and much more! Excellent customer service is why this hotel has consistently been rated as Chicagoland's #1 Holiday Inn Express. All rooms are now wired with complimentary high-speed access and new beds, with the meeting rooms, lobby and breakfast areas all offering complimentary high-speed wireless access! Lastly, don't forget we also feature a complimentary hot breakfast and free local shuttle service within 5 miles, subject to availability. ... more   less 
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