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All 4 Palatine hotels

Motel 6 Chicago Northwest Palatine

2.0 of 5 Motel   |   1450 East Dundee Road, Palatine, IL 60074
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Motel 6 Chicago Northwest Palatine
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Ranked #3 of 4 Hotels in Palatine
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12 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed June 6, 2014

This place smells really bad, they have a terrible customer service. Stains on the wall. Harsh smell in the rooms and the hall way. They also have a (wifi) $2.99 a day that might work. I went there to ask for a plastic cup since they don't have any cups in the rooms and they told me there is a... More

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 7, 2014

So according to the Motel 6 website, this location had recently been updated. I guess that means garbage and dirty laundry in the hallways, stains and cigarette holes in bedding in non - smoking room, a putrid smell coming from the bathroom, mold around the tub, etc. I think that the average reader understands the review. I never even unpacked... More

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Chicago, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

This room was remodeled and 100% better than the last one we visited in New York.The water pressure could have been better in the bathroom sink but not a deal breaker.I would've liked exit doors on the other side of building so not to walk far from the car.

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ManagementTeamGM, Manager at Motel 6 Chicago Northwest Palatine, responded to this review

Dear decemberbrain, Thank you for telling us about your stay. We are so glad that you stayed with us. We will pass your feedback on to our staff. We are very sorry if you were inconvenienced at all. We use guest feedback to make changes to the hotel to make it better for you, and future guests to the hotel.... More

Manitowoc, Wisconsin
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 18, 2013

I check in om Sept. 15th. It went vert nice. The stay was also great and I like the new remodeled rooms. I enjoyed the extra room. I enjoyed my stay. My room was easy to find. Also the check out was very nice.

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ManagementTeamGM, Manager at Motel 6 Chicago Northwest Palatine, responded to this review

Dear David, Thank you for telling us about your stay with us. We appreciate all of your feedback regarding your stay. We value all guest feedback. We strive to provide a great place to stay. We are so glad you enjoyed your remodeled rooms. We will pass this feedback on to our staff. Thank you for your time. We hope... More

Top Contributor
89 reviews 89 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed August 17, 2013

I give it four stars mainly because the customer service checking in was sub par. I got lost looking for this place but they gave me the best directions and were very patient until I got there. Other than that the room was great with comfortable bedding, working bathroom, great Internet connection in a great area with easy access to... More

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ManagementTeamGM, Manager at Motel 6 Chicago Northwest Palatine, responded to this review

Dear Knighttravelmd, Thank you for telling us about your stay with us. We appreciate all of your feedback regarding your stay. We are sorry you felt that you did not receive the best customer service. We are very sorry. We will pass this feedback on to our staff. We value all guest feedback. It allows us to make changes to... More

St. Louis, MO
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed October 5, 2012

This place must have been a higher end chain before Motel 6, and was still nice and clean. But the poor service hurt the experience. Two of the three days the wake-up call left did not occur, and the last day I was there I got no maid service--not discovered until i returned tired at a late hour and all... More

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Top Contributor
90 reviews 90 reviews
83 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 13, 2012 via mobile

I stayed in 2 separate rooms on 2 separate nights so I get to determine the differences between the individual rooms. Generally both were in good states repair. The rooms seem to have seen a recent refurbishment. This refurbishment did not include a flat screen TV or the Euro-modern styling prevalent in some Motel 6 remodels. Reasonably comfortable bedding and... More

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Waukegan, Illinois, United States
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 30, 2012

We were here for a nite and it was well worth the stop. The rooms were a little small but they were so clean, comfortable beds/pillows and we were off the road and didnt have any noise from the road. I would make Motel 6 a definite place to stay when away from home. Friendly employees too.

Was this review helpful? Yes 1
Buffalo Grove, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2012

The customer service is the worst I've ever encountered. We ran out of toilet paper and were told we would have to wait until morning. When I explained we had NONE, the clerk acted like she was doing me a favor by going to the housekeeping closet to get a roll for me. We had gone out for the day... More

Was this review helpful? Yes 1
San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2011

I had a HORRIBLE experience here. Kiki Carrington is the most unprofessional, rude hotel customer service rep I have ever met in my life and I travel a lot. I locked my key in my room and went to the front desk to get a new one. The night before when I registered I used my adopted American name but... More

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Additional Information about Motel 6 Chicago Northwest Palatine

Address: 1450 East Dundee Road, Palatine, IL 60074
Location: United States > Illinois > Palatine
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 Chicago Northwest Palatine 2*
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