We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Ottawa

Certificate of Excellence
Hotel website
Hotel deals
120 W Stevenson Rd, Ottawa, IL 61350
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Express Ottawa
View Map
Add Photo Write a Review

77 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    35
    19
    14
    4
    5
See reviews for
19
17
8
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (14)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (9)
All months
West Des Moines, Iowa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I tried to make reservation with the hotel but they transferred me to IHG reservations, the representative spoke too fast for me to understand while in a car (not driving). The room was a king with small refrigerator that would keep anyone awake. We turned it off for our stay. The bathroom was tub/shower and toilet. If you are a... More 

Was this review helpful? Yes
Concord
1 review
5 of 5 stars Reviewed 1 week ago

I came to Ottawa to attend a wedding over the weekend, and I rented (3) rooms with my IHG points. This place was awesome. Easy to find with my TomTom, The rooms were very spacious and clean, The beds were comfortable. The staff was outstanding. Needless to say when we got back from the wedding late that evening, we decided... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for one night, as the hotel is in a great location, and only a short drive from the starved rock state park. The customer service was excellent and the rooms are very clean and large, with all necessary amenities. Overall I highly recommend staying here, and its very good value for money.

Was this review helpful? Yes
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Lou-H-UK, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Hattiesburg, Mississippi
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 9, 2015

I booked the room through the IHG App, about 9pm. We arrived and our room was ready to go. In fact we got upgraded to a Executive King Suite, which was a nice surprise. The room was very clean and comfortable. Breakfast was the standard Holiday Inn Express breakfast with eggs, cinnamon rolls, sausage, biscuits and gravy. The breakfast area... More 

Was this review helpful? Yes
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

BizzleRN, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide. We are happy you enjoyed your upgrade and most importantly your stay with us.... More 

Milwaukee, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2015

We got a very good deal to stay in this Holiday Inn and we were very pleased. It had a lot of space for my kids to move around and play (in the room itself). They enjoyed their time while we were at the room also. The only improvement that I saw was about breakfast area, it was small as... More 

Was this review helpful? Yes
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Pradeep A, Thank you for taking the time to leave us a review regarding your recent stay with us. Your positive feedback serves as encouragement for our team. We are happy you enjoyed your time at our hotel. We hope your next visit is even better than your last. Sincerely, Kimberly R. General Manager More 

Chicago, Illinois
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 29, 2015

I love this place. The customer service is excellent everyone spoke and were friendly like really friendly. I appreciated that. This was a trip for my wife and I to get away from everything. The selections of restaurants and places to go was good. Never a dull moment in this town. Reminded me of when I went to college in... More 

Was this review helpful? Yes
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Michael B, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Indianapolis, Indiana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 19, 2015

As a priority club member I was a little disappointed by a few things. First there was a smell of smoke in the lobby and main floor. A couple that was with us in a handicapped room had to check out and go over to the Hampton inn because of kids slamming doors. The holiday inn did not charge them... More 

Was this review helpful? Yes
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Mooniekay, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

La Salle, Illinois
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 1, 2015

We decided to stay at this hotel which is only about 20 miles from our home because we were attending a wedding in the area. We could have stayed at a hotel closer but thanks to Trip Advisor decided not to because of the other reviews that reported on "bed bugs"! It was confirmed by other guests who happened to... More 

Was this review helpful? Yes 1
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

MaryAnn, Thank you so much for leaving us this wonderful review. I am delighted to hear you enjoyed your stay with us at the Holiday Inn Express in Ottawa, IL. I always love to hear how wonderful our staff has treated our guests. Guest satisfaction is our top priority. I apologize for the curtains as the blackout curtains should of... More 

Nebraska
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 30, 2015

This hotel has everything you need for traveling along I-80. What sets it apart is the staff. I arrived without a reservation @ 9:40 p.m and asked about a place to get abite to eat and a beer. The front desk told me there was a place across from parking lot but quit serving around then but she called them... More 

Was this review helpful? Yes 1
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

NebraskaDango, Thank you for taking the time to leave us a great review. I am pleased to hear the staff was able to help you with dinner. Guest satisfaction is our top priority and I love to hear when the staff goes above and beyond. If you are ever in the area again, we look forward to having you stay... More 

Cottonwood, Minnesota, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 3, 2015

This hotel is very easy to get to from I-80. The room was clean and comfortable, but the bathroom was pretty tiny. I checked in after 10 pm, and the staff was very friendly and accommodating. This would be a good stop if you are traveling through and want a clean, comfortable place to sleep.

Was this review helpful? Yes 1
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Carolyn O Thank you for taking the time to leave us a review. We value all feedback from our guests. I am delighted to hear you enjoyed your stay with us at the Holiday Inn Express, Ottawa, IL. I will be forwarding this on to my staff to show them their hard work and dedication is paying off. If you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (10)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ottawa
0.1 mi away
Hampton Inn Ottawa Starved Rock Area
0.4 mi away
Fairfield Inn & Suites Ottawa Starved Rock Area
15.0 mi away
Holiday Inn Express Hotel & Suites Peru
Show Prices
Show Prices
Show Prices
0.5 mi away
No photo provided
Quality Inn
#5 of 8 in Ottawa
4.0 of 5 stars 14 reviews
13.8 mi away
Days Inn Oglesby/Starved Rock
15.2 mi away
Hampton Inn & Suites Peru
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay