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All 7 Ottawa hotels

Holiday Inn Express Ottawa

2.5 of 5 Motel   |   120 W Stevenson Rd, Ottawa, IL 61350
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Ranked #4 of 7 Hotels in Ottawa
A recent review
5 of 5 stars reviewed 2 days ago
Steveo834 Denver, Colorado
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62 reviews from our community

Traveler rating
    25
    17
    11
    4
    5
See reviews for
13
12
5
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

As the former guest relations manager for the Holiday Inn & Suites in Durango, CO, I just wanted to say what an amazing experience staying at this hotel was. The front desk team is absolutely incredible and really helped me out after my car broke down on I-80. The front desk lead (whose name I forgot, maybe Savannah?) was just... More 

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Ambler, Pennsylvania
Contributor
19 reviews 19 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2014

I enjoyed my stay here, and my room was clean and comfortable. The coffee and tea in the lobby was kept hot even at off-peak times. The front desk staff were courteous and helpful. Pool area was clean, and hottub worked well. The free local paper in the lobby was a nice alternative to the mediocre USA Today most hotels... More 

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Debra C, General Manager at Holiday Inn Express Ottawa, responded to this review

Dear Phil C, Thank you for staying with us at the Holiday Inn Express Ottawa. It is our goal to provide great customer and freindly service. We are happy that you enjoyed your stay in Ottawa and we look forward to seeing you again. Warm Regards, Debra C General Manager More 

Bowling Green, Kentucky
Top Contributor
424 reviews 424 reviews
26 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed September 20, 2014 via mobile

For some reason this hotel is OK, but seems smaller & somewhat cramped. It's clean & the workers do a great job. Since I'm a Holiday Inn "Member" & fan, I gave the Ottawa hotel another try, but prefer to stay at the next Holiday Inn, nearby, owned & operated by the same people. It's convenient to Ottawa !!!

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Debra C, General Manager at Holiday Inn Express Ottawa, responded to this review

Thank you for your recent review. It is always a pleasure to welcome back our IHG Rewards guests! You are absolutely correct that there are newer, bigger Holiday Inn Express Hotels nearby, but you will always find our staff to be the best, guest focused, team in the Midwest. Thank you for your comments, we hope to be of service... More 

Buffalo, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2014

We were returning home to NY after a trip to Colorado to visit family. We had our 2 dogs with & my daughter had her cat and bearded dragon. The gal at the desk was awesome!! She was very friendly, helpful and personable. Room was clean, bed was comfortable and we all enjoyed the breakfast buffet in the morning! Will... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

First time staying here. Good location, looked taken care of for the most part. Our room did have a very strong odor when we would open the door, too overwhelming like trying to cover up perhaps smoke smell or a pet smell. Could be fresher. What made the stay nice was the front desk clerk Nikki. She was very helpful... More 

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Chicago, Illinois, United States
Top Contributor
111 reviews 111 reviews
7 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed July 21, 2014

If you are a family, this place is for you. Pool, breakfast, great child policy, etc. I am not a family. I travel alone for business. I use the room to sleep. Not to blast the TV or other loud activities. During the week it is not so bad but on the weekends, it can be loud. Otherwise, the hotel... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ottawa, responded to this review

Dear Enea S, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More 

Northwestern Ohio
Top Contributor
136 reviews 136 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 27, 2014

Stopped here for a night on our way home from a trip to Iowa and didn't expect to enjoy it as much as we did. The facility is a bit dated, but the important things were all excellent! The staff was friendly and the bed was VERY comfortable, there was a mini fridge to store our beverages and leftover dessert... More 

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Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 10, 2014

Good accomodations with a lovely breakfast.Has a nice pool and hot tub.Wash room is single with sink outside.Staff was very helpfful and friendly.Television was in breakfast lobby .Asked for restaurant directions and they gave us a 10% coupon too.

Was this review helpful? Yes 1
Eau Claire, Wisconsin
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 7, 2014

This Holiday Inn Express is a lovely place to stay in the quaint city of Ottawa IL. This was our last night on the road after 13 days. The room was spacious and quite. The bed was perfect and very comfortable. The breakfast buffet was better than most hotels offer with very good coffee! You must take a tour of... More 

Was this review helpful? Yes 1
Kenosha, Wisconsin
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 6, 2014

We stayed here in April 2014. The room was a little cramped but that was due to the 2 queen size beds. There was a pool and hot tub, which my family took advantage of. The staff was very friendly - and helpful when we discovered my daughter had not packed a toothbrush or toothpaste. Breakfast was good - bacon,... More 

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Express Ottawa

Address: 120 W Stevenson Rd, Ottawa, IL 61350
Phone Number:
Location: United States > Illinois > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ottawa 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Ottawa Hotel Ottawa
Holiday Inn Ottawa

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