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Hampton Inn Ottawa Starved Rock Area

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4115 Holiday Lane, Ottawa, IL 61350
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Hampton Inn Ottawa Starved Rock Area
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Hampton Inn Ottawa Starved Rock Area
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165 reviews from our community

Traveler rating
    100
    38
    16
    9
    2
See reviews for
55
47
9
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (53)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (27)
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Huntley, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Brought a service dog. Staff was outstanding to the animal. The dog returned their attention. Dog came to breakfast with my wife and I and was the queen of the breakfast area. Lots of attention from staff and guests. A Great Experience.

Review collected in partnership with Hampton

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Kimberling City, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Indoor pool and hot tub. Pet friendly. Had a nice stay. Grandkids and Grandma had a good visit breakfast was good. The town of Ottawa is nice with lots to do and only a 45 minute drive to Chiçago. Thee hotel is close to many stores and restaurants.

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joppa, United States
1 review
2 of 5 stars Reviewed 1 week ago

Arrived at hotel lobby for non-smoking room reservation. I went to assigned room on 3rd floor. As soon as I entered hallway from elevator, I smelled cigarette smoke. I found the same cigarette smell in the room. I walked down to the lobby making sure I travelled thru each hallway on each floor to see if hotel had areas that... More 

Review collected in partnership with Hampton

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HamptonInnOttawa, General Manager at Hampton Inn Ottawa Starved Rock Area, responded to this review

Dear Jim R, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

Toledo, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hard sleepers and still noisy. Hardly any insulation. Other than that, VERY CLEAN and FRIENDLY STAFF. Had a fun time! It would be hard to find another hotel that was any nicer.....just the refrigerator and air conditioner cutting on and off needed a little fine tuning.

Review collected in partnership with Hampton

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Cincinnati, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here recently for a wedding and thoroughly enjoyed our stay. The staff were very helpful, from providing static guard to help with dresses, to printing out a speech for the wedding when my own copy was lost. Clean and quite room. There was a baby crying next door, which could be heard when we were in the bathroom,... More 

Review collected in partnership with Hampton

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St. Charles, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Somehow the staff put our room next door to my parents even though we have different last names and it was so perfect. My parents live in another state so I don't get to see them often. We were there for a funeral so it was wonderful when the breakfast staff opened a small conference room for us and we... More 

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Stuart, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is not kept up to par like the Hilton brand I am familiar with. The room smelled musty and there was a lot of banging and slamming of the doors. Walls are paper thin. I am a Hilton Rewards member and was extremely dis-satisfied with my over all experience.

Review collected in partnership with Hampton

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HamptonInnOttawa, General Manager at Hampton Inn Ottawa Starved Rock Area, responded to this review

Dear Tony R, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

Carlsbad, California
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We frequently stay at Hamptons around the country and this one was a disappointment. During our breakfast on April 1, 2015, a large dog was in the breakfast area and also walking around several tables. My husband is allergic and had business that morning. If the dog comes into contact with him or gets too close, his eye swells shut.... More 

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Top Contributor
99 reviews 99 reviews
42 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 15, 2015 via mobile

Stayed two nights while on a business trip to the area. I have to say when I drove up my first impression was wow did I make a mistake picking this property... The outside landscaping was filled with litter and obviously hasn't been maintained in a long time (see picture). It's standard practice for a General Manager to walk the... More 

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Chicago, United States
1 review
4 of 5 stars Reviewed April 15, 2015

I like this place, it's a little pricer than others around Ottawa, IL, but it's really clean, the rooms are always nice and the staff is super helpful. If something is wrong they will fix it right away or offer you a discount if it can't be done. Great breakfast in the morning, good coffee selection, nice pool area for... More 

Review collected in partnership with Hampton

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