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Fairfield Inn & Suites Ottawa Starved Rock Area

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3000 Fairfield Lane, Ottawa, IL 61350
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Fairfield Inn & Suites Ottawa Starved Rock Area
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Fairfield Inn & Suites Ottawa Starved Rock Area
Fairfield Inn & Suites Ottawa Starved Rock Area
Fairfield Inn & Suites Ottawa Starved Rock Area
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86 Reviews from our TripAdvisor Community

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Traveler rating
    35
    41
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (15)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (14)
All months
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stopped here unplanned. Rooms were about all booked. Negotiated the rate down $15. Pool is really small for the motel size and the hot tub was nasty. Otherwise I would have gave this place 4 rating. Rooms were clean and nice. Breakfast was really good also. We'd stay here again if in the area.

Was this review helpful? Yes
Debra C, General Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Dear Ryan Becky J, Thank you for taking the time to share your recent experience at the Ottawa Fairfield Inn & Suites with us. As the cleanliness of our hotel is a key priority, I am very sorry that the hot tub fell short of your expectations. Please rest assured that your comments have been shared with our team in... More 

Charlotte, North Carolina
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel approximately one week before check in. It was booked through a third party vendor as the hotel website did not have a room with two queen beds available. My friend and I were to check in on 7/15/15 and contacted the hotel to get directions as the GPS could not locate the hotel. I was asked... More 

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Debra C, General Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you taking the time to tell us about your recent experience regarding the Fairfield Inn & Suites Ottawa Starved Rock Area. I would love to discuss this matter with you in more detail. Please feel free to contact me directly at 815.431.8955 or email me at ottawafairfieldgm@jankohotels.com. Sincerely, Debra Carson General Manager More 

Ottawa, Illinois
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I have stayed at this hotel before and we really enjoyed it. This time was no exception for the most part. We stayed on the 3rd floor this time in room 327. It had two beds and a fridge and microwave. Last time the fridge was not cold at all and this time it was perfect. I... More 

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Liberty, Missouri
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stopped at several towns on I-80 during a rain storm looking for a hotel but all were full! Seriously thought about sleeping in my car.....but came across the Fairfield Inn while searching on my phone. Called and they had vacancies!! Road weary i was met at the front desk late at night by a very nice friendly desk clerk!... More 

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Terre Haute, Indiana
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night--this hotel is very clean. A+ on that, it's also easy to find and convenient to restaurants, state park and downtown.Breakfast looked a little better than most but we didn't eat there. We had a standard king room but it was on the small side. No refrigerator or microwave and I was told that if you have a... More 

Was this review helpful? Yes 1
Des Moines, Iowa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2015

Our standard King room was very nice, but it was a bit on the small side and, unlike similar hotels, it didn't have a refrigerator. I had assumed the room would be bigger and that it would have a refrigerator and microwave--my bad. These drawbacks didn't severely impact our stay in a major negative way, but they were noticeable inconveniences... More 

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Chicago, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 14, 2015

Location is great. Used the Marriott app (recommended) to check-in after a 5 hour hike and our key cards were ready by the time we walked in. Front desk was very friendly. Room 236 was clean, comfortable bed, plenty of pillows, clean sheets and clean bathroom. The air unit did make some noise when the fan was on but not... More 

Was this review helpful? Yes 2
Chicago, Illinois
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 9, 2015

We went to Ottawa,IL, for the 2Rivers Wine Fest. The room was comfortable with a nice bathroom. The shower was designed for those with limited mobility,because it had a ledge for sitting. Free breakfast was provided.

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Dixon, IL
Level Contributor
174 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed May 11, 2015

This relatively new Fairfield located just off of I-80 in Ottawa, IL provided just what we asked for - a clean, quiet room with extra towels and an accessible bathtub. We could not hear any road noise. Both my wife & I noticed a slight scent of sawdust. We've had more comfortable beds in other Fairfields. Maybe it was just... More 

Was this review helpful? Yes
FairfieldOttawaIL, General Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Dear bearded_bard, Thank you for sharing your experience at the Fairfield Inn & Suites Ottawa Starved Rock Area. We take great pride in serving our guests and are delighted to hear that you enjoyed your stay. Please rest assured that your comments about the night light and the HBO guides have been shared with our team in an effort to... More 

highland park illinois
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 8, 2015

Another nice stay at this hotel, located about 11 minutes from Starved Rock. Pretty lobby; clean, nice room and bathroom; friendly front desk; free parking, breakfast, and WiFi. No complaints, except that the air conditionner was loud when turned up high.

Was this review helpful? Yes
FairfieldOttawaIL, General Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Dear jamesm0m, Thank you for sharing your experience about your recent stay at the Fairfield Inn & Suites Ottawa Starved Rock Area. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

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