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All 2 Oswego hotels

AmericInn Lodge & Suites Oswego

1050 Douglas Rd, Oswego, IL 60543
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AmericInn Lodge & Suites Oswego
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Ranked #2 of 2 Hotels in Oswego
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Chucke treasure island
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56 reviews from our community

Traveler rating
    30
    11
    5
    4
    6
See reviews for
34
9
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (9)
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    (16)
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treasure island
1 review
4 of 5 stars Reviewed 3 weeks ago

This place makes you feel like your at a Lodge with its fireplace in the lobby and comfortable couch and chairs to sit in while the fire burns in the fieldstone fireplace.Fresh coffee always available also right there.Best place we stayed on our trip for sure.Oh forgot to mention the biscuits and gravy at the breakfast buffet in the morning.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
GM_AmericInnHotel, General Manager at AmericInn Lodge & Suites Oswego, responded to this review

Thank you Chucke for sharing such wonderful feedback with us. Without a doubt, it is truly relaxing to sit by a warm fire and delight in the lodge style of our hotel. We are also particularly well known for our large home-style breakfast each morning and to know you thoroughly enjoyed it just warms our hearts. We appreciate your time... More 

Waukesha
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 4, 2014

The hotel staff does not provide exceptional service. They are lazy and sometimes rude. We've stayed here multiple times and have always had a problem of some sort (broken toilet, phone not working, loud guests, being walked in on by staff in our room in the middle of the night). The facility is generally clean and well kept, but if... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
GM_AmericInnHotel, Manager at AmericInn Lodge & Suites Oswego, responded to this review

Kathleenk, we so value you taking the time to provide vital feedback that will help us build a stronger customer service for all our guests. Thank you for your carefully written response, if you are ever in the area again we welcome an opportunity to redeem ourselves. We truly appreciate you letting us know about your experience here and have... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 3, 2014

We rented the pool and the small hospitality room. We were more than satisfied. The girl at the desk was so helpful and your staff was wonderful and very polite. Everyone that came to the party remarked about what a wonderful place it was to have a party and how nice the room and pool was. Thank you to AmericInn... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
GM_AmericInnHotel, Manager at AmericInn Lodge & Suites Oswego, responded to this review

Your compliments are well received “A TripAdvisor member”, we love to pass along such inspiring and encouraging words to our staff and they will be so cheered to hear that their service was well received. Thank you for sharing your kind words with us and our TripAdvisor followers. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014 via mobile

My fiancé and I were on vacation in Chicago and booked this hotel as to be out of the actual city. From check-in to checkout, the stay was wonderful. Our king bed, jacuzzi suite was amazing. Wonderfully clean, spacious, and beautiful (this coming from a 5.5 year veteran of housekeeping/supervising for the Carlson chain of hotels). The pool, hot tub,... More 

Was this review helpful? Yes 1
GM_AmericInnHotel, Management Team at AmericInn Lodge & Suites Oswego, responded to this review

Your compliments are indeed very much esteemed. It is always a success story when we are able to fulfill our guest’s needs. As a veteran in the hotel service industry, it is especially wonderful and encouraging to receive this glowing review of our hotel. Thank you for taking the time to give back and appreciate your stay here. Management Team More 

Helendale
1 review
2 of 5 stars Reviewed October 8, 2014

Asked for quiet room away from elevator etc. Request was half met. I got third floor but close to elevator and heard lots of hallway noise. Had cockroach in my room-front desk said no maintainance man and was helpless. Said she would call me back but did not. Luckily I located housekeeping and they took care of it. Breakfast offered... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
GM_AmericInnHotel, Management Team at AmericInn Lodge & Suites Oswego, responded to this review

It always grieves us Karren K when we are not able to furnish our guests with the full and gratifying service they so deserve. We try very hard not to miss a detail and would have loved an opportunity to “wow” you during your stay with us. Please be assured that we take every available precaution regarding critter prevention and... More 

Midlothian
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 6, 2014

The room was nice and comfortable. The service on the other hand was anything but. From the start when I was booking the room, an employee by the name of Julian was very rude and spoke in a very condescending manner. When checking in, the employee at the front desk lacked in k ow ledge which lead to a huge... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 2
GM_AmericInnHotel, Management Team at AmericInn Lodge & Suites Oswego, responded to this review

We appreciate you taking the time to write and express your concerns regarding your experience here. These matters have been addressed and steps taken to ensure an amicable resolution to all the details listed in your response. Thank you for your honesty and account of your personal experience; this gives us room to grow and strive to better communicate with... More 

Coal City
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

hotel is nice but we had a wedding party there and had to stand in line for an hour to get cked in. the next morning, they did not service the breakfast to accommodate for enough guests. The place was booked.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 2
GM_AmericInnHotel, Management Team at AmericInn Lodge & Suites Oswego, responded to this review

We so appreciate your review Therese D. That particular weekend was undeniably busy and to hear that you were not satisfied with some elements of your stay drives us to work harder to ensure the concerns our guests have are improved upon. If you and your family are ever in the area again, please enjoy a complimentary breakfast on us.... More 

O Fallon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2014

My room was non-smoking but it clearly was a smoker's room. Front desk wasn't too happy about having to find a new room for me. His excuse for a smoky room was that they couldn't get the smell out of the carpet or walls.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
GM_AmericInnHotel, Management Team at AmericInn Lodge & Suites Oswego, responded to this review

We acknowledge your disappointment John F in entering a room that had a smoke smell. A clean smelling room is of upmost importance and to fail you in this area saddens us. Your response has helped us to work harder to eliminate any future issues that might take away from an otherwise enjoyable and pleasant stay with us. Management Team More 

Coal City, Illinois
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 21, 2014

We stayed at this motel for a wedding near by. Several of the wedding guests had reservations, when they went to check in the motel staff said they lost their reservations and had no rooms for them. That was #1, #2 our room never got clean the next day, my wife had to make the beds. #3 the pool was... More 

Was this review helpful? Yes
GM_AmericInnHotel, Management Team at AmericInn Lodge & Suites Oswego, responded to this review

We appreciate your time in giving us valuable feedback regarding your stay William W. We were sad to hear that your stay with us was less than satisfactory; we will take a careful look at the cause of these missing reservations and a less than pleasing customer service encounter. We would unreservedly welcome an opportunity to earn your trust with... More 

Naperville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

*The service and staff were very helpful and friendly. * The room was large and clean, I was glad there was a refrigerator *The location was great with lots of shopping, restaurants, zoo, & parks I would defiantly stay here again

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
GM_AmericInnHotel, Management Team at AmericInn Lodge & Suites Oswego, responded to this review

Thank you for taking a moment to share a positive review with us Brenda W. We do love to pass along to our staff such lovely compliments and are very thankful that we were able to make your stay a pleasant one. Management Team More 

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Additional Information about AmericInn Lodge & Suites Oswego

Address: 1050 Douglas Rd, Oswego, IL 60543
Location: United States > Illinois > Oswego
Price Range (Based on Average Rates): $$
Number of rooms: 59
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