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All 2 Cumnock hotels

Royal Hotel

3.0 of 5 Hotel   |   1 Glaisnock Street, Cumnock KA18 1BP, Scotland
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Royal Hotel
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Ranked #2 of 2 Hotels in Cumnock
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
TheOldChurch Muirkirk, Scotland
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68 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Muirkirk, Scotland
Top Contributor
71 reviews 71 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the first time I have been into the Royal Hotel, my Daughter and I had a quick supper with a couple of drinks to take the chill from our bones!!😜the food was good, the dessert was very very good, sticky toffee pudding just the way we like it, the waitress was pleasant but kept her distance as we... More

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Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here for the night as we were going to an evening reception at the Lochside, the room was very nice looked as if it had been done up recently, the bathroom was all tiled and spotless, tea and coffee, with biscuits, supplied. We ate in the restaurant the service was excellent the food was very good, it arrived piping... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

Just had a fantastic meal with my niece at the royal hotel cumnock,,, found the staff verry helpful and cheerful,, the food was cooked to perfection as always,, the sauce and flavours of the food are far superior to anything i have had in this area,, its sister hotel lochside is twice the price and half the quality, i would... More

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Thurso, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 30, 2014

We arrived late however the receptionist and night porter were both very helpful. Breakfast was very good and made to order. The room was ok however it was more than reasonable for the price we paid. Surprisingly we left the phone charger in the room.... Phoned the Hotel and it was posted the next day. We stayed in room 5... More

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Mauchline, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 25, 2014

Thought I would try the Royal hotel restaurant after it had been recommended by a friend. Food was reasonably priced but of 'very' average standard and not served with a smile. had stuffed mushrooms for a starter which were okay and chicken curry for a main which was nothing to write home about. Sorry but won't be back.

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RADGroupHotelManager, Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Royal Hotel. The RAD Group value all customer feedback. We pride ourselves on being way better than average, and I am disappointed to read that this was your opinion of our food and service during your recent visit. We are continually striving to improve our product and performance. I... More

Bedford, UK
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed September 10, 2014

We stayed here for one night, thank god too. The room was hotter than the surface of the sun and directly over the bar of the pub its attached to. The duvet covers were worn and falling off the duvet and the travel cot we were given was missing parts - that we had to ask for 3 times before... More

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Ayrshire, United Kingdom
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 16, 2014

This place has previously been a favourite of mine, however, I'm finding it harder and harder to fight it's corner. The restaurant looks lovely and the main meals were faultless, however the cheesecake was more like a milky jelly than cheesecake( this has been nice on previous occasions so could have been a one off). The downfall is the poor... More

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RADGroupHotelManager, General Manager at Royal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Royal Hotel. The RAD Group welcomes all customer feedback. I am disappointed to read that you feel the level of service at the Royal was not up to the standard you would usually expect from our staff. We pride ourselves on trying to provide all of our guests with... More

Senior Contributor
24 reviews 24 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 13, 2014

Ok, from the outside, this hotel looks pretty average but this is deceptive as once you enter it reveals its true self. Friendly and swift check in. A nice lounge area adjacent on 1st floor and a comfortable modern restaurant next to this. My room was very spacious with a nice large double aspect window in corner. Very impressed. All... More

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Aberdeen, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed at the Royal for 3 nights again last week. Apart from the very steep stair to get to reception this is a real friendly family run hotel with nice clean bedrooms and you get an excellent breakfast. This time our room was 7 and although it did not bother me, my partner was disturbed by the sports bar staff... More

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2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 30, 2014 via mobile

An excellent hotel great room excellent food very helpful staff. Would highly recommend this hotel. We thank all the staff for all the help they gave us tks again. John and Julie Hamer We shall return in the future.

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Additional Information about Royal Hotel

Address: 1 Glaisnock Street, Cumnock KA18 1BP, Scotland
Location: United Kingdom > Scotland > Ayrshire > East Ayrshire > Cumnock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Hotel 3*
Number of rooms: 9
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