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All 8 Oakbrook Terrace hotels

Holiday Inn Chicago Oakbrook

3.0 of 5 Hotel   |   17 West 350 22nd Street, Oakbrook Terrace, IL 60181
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70%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Danette B Orlando, Florida
  • Reviews (211)
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211 people have reviewed this hotel

Traveler rating
    84
    61
    30
    19
    17
See reviews for
35
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I flew in from Orlando, Florida for our Son's wedding,being held in Rolling Meadows, Illinois. We reserved a room for 5 days @ the Holiday Inn Oakbrook to be near the wedding venue. Neither of us had ever stayed there before. From our initial step through the door the desk staff greeted us with a warm hello.... More

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Danette B. Thank you for taking the time to review your recent hotel stay with us. We appreciate your comments as we love to hear how an important guest like you viewed their stay. We are really happy that you enjoyed our awesome customer service and were greeted each time you came into the hotel. Mesha and the rest... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I had booked a king room. When I checked in, I was given a double bed room. Upon mentioning that to the front desk, I was told "We dont have any king rooms available for the night". This was in spite of I paying extra to book a king room. I was told, "please talk to the general manager tomorrow... More

Was this review helpful? Yes 1
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Shalind, Thank you for submitting a review on your recent stay with us. We appreciate you taking the time to let us know how it went. We are sorry that you had an issue with your room type. The GM explained the situation best we could as you mentioned and unfortunately that was the type of reservation you had.... More

Satellite Beach, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Traveled by car and plane, selected location as it was right down the road from my first meeting in the AM. Arrived during rush hour, imagine my surprise to find a Bar Louie at the location! No need to go back out in traffic simply go down have an ice cold drink and a meal. Everyone from the front desk... More

Was this review helpful? Yes
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Londa R, Thank you letting us know how your stay with us went. We appreciate your comments as they let us know how we did hosting your stay. That is awesome that you chose our hotel. Sounds like it was a convenient location being right next to your meeting area. Yay! Glad you enjoyed the location and the pleasant... More

kansas city mo
Contributor
16 reviews 16 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here with a group. My husband insisted that we had to. So we did. The staff was great. But.... The property needs some major upgrades and hit the refresh button! Great location to shopping, restaurants. The actual property just needs some updating. There are too many competing hotels in that range that offer bigger rooms, free breakfast and... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Missouri64, Thank you for submitting a review on your recent stay at our hotel. We appreciate you taking time to do this. We are happy that you enjoyed our staff, convenience to shopping, and our comfortable beds. Although, we are disappointed that you thought the property needed updating and had issues with the volume of the Bar music, counter... More

Norcross, Georgia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Robert Wood is the best when it comes to accommodating when problems arise. I got married at this hotel and started the planning of it from GA in Jan. There were several issues over 6 months of planning. The honeymoon suites (both of them) were given away to another bride/groom that weren't even having her wedding at the hotel. I... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Cdunowsemran, Thank you for taking the time to review your stay with us. We appreciate your comments and take them seriously. We are very happy that Robert took care of you and had a great stay with us. That is fantastic that you got married here. Congratulations. We loved hosting your wedding and everything to do with it. We... More

Garden City, Michigan
Top Contributor
66 reviews 66 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 28, 2014

Loved the location of this hotel. Will be on the top of my list for any trip to Chicago. Clean and affordable. Tons of restaurants around the hotel and comes with a great bar (Bar Louie) inside the hotel. Wish I had more time to check out more places to dine.

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear David K, Thank you for taking the time to comment on your recent stay with us. Your input is valuable to us as we want to know how our guests felt during their stays. We are glad you enjoyed the location and affordable pricing of the room. Also, happy that you got to enjoy our Bar Louie bar and... More

Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 23, 2014

Has a great location, close to the restaurants and shopping malls. The room was just ok but clean. The only thing I did not like about the room is, it is a family room connected to another room, which means that there is somebody behind the door and there is no privacy. The best part of the hotel is the... More

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Arzu K, Thank you for letting us know how your recent stay with us went. We appreciate it greatly as your input helps us in knowing how we are doing. It looks like we did our jobs and made the both of you happy customers. We are happy that you both enjoyed our great location and breakfast buffet in... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 15, 2014

Our stay was great, but when we returned home we noticed a discrepancy in our statement. Immediately it was taken care of (Thanks, Jim!) and in a friendly way. I always appreciate good customer service!

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear MKTonia, Thank you for taking the time to submit a review on your recent stay at our hotel. That's wonderful that you had a great stay. We are glad that you enjoyed it and got to experience our good customer service and wonderful staff. Again, thank you for the review and we hope to see you again soon. More

Okeechobee
1 review
4 of 5 stars Reviewed July 10, 2014

I am very familiar with this location.. I got this hotel on Priceline for $60.00 plus tax. I was so close to everything - shopping, restaurants, services, as well as being close to family. The staff was great. Beautiful room - very fresh and clean.

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Joyce T, Thank you for submitting a review based on your recent stay with us. We appreciate you taking the time out of your day to do this. We are glad that you enjoyed your stay and loved the location, staff, and rooms. That is great to hear. We do hope to see you again soon as we love... More

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed June 27, 2014

Stay there often for convenience. Place used to be nice, fresh and clean. NOT ANYMORE!! Romm smelled like dirty feet and mold.Can hear the elevators all night. A/C is loud. Carpet was filthy in the room and hallways! Needs to be replaced!! The Bed so used and old, Tied to lay on my side and kept falling in the middle.... More

Was this review helpful? Yes
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Cher H, Thank you for taking the time to review your recent stay with us. We appreciate taking the time to do this. We are not happy at all that you didn't enjoy your stay. We deeply apology for having issues with cleanliness such as the hallways and not enjoying the bed, pillows, and AC unit. We are happy... More

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Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn

89 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access! ... more   less 
Number of rooms
215

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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