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Holiday Inn Chicago Oakbrook

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17 West 350 22nd Street, Oakbrook Terrace, IL 60181
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Holiday Inn Chicago Oakbrook
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235 Reviews from our TripAdvisor Community

Traveler rating
    95
    64
    35
    21
    20
See reviews for
38
28
31
98
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Benzonia, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

I brought our school's entire 8th grade class to this hotel as part of our yearly Chicago trip. In past years we have stayed at many various hotels in the area. This was by far the best hotel we have been at! The staff was very sweet and patient with our students. The students enjoyed swimming in the pool, which... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you so much for comments! We were pleased that your school trip was a success. We were glad to host them and so happy to hear that they were able to enjoy our wonderful pool area and our breakfast buffet. We can't wait to host you and your family during your next visit! More 

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I had stayed here last Summer. This was a real treat!! I had my room near the very top and used elevator to get access to my room. The hotel key worked at first try! The room had a green background very art deco feel. It was classy in an unique way. Everything was very comfortable. I loved the little... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you for your comments. We were happy to see that you enjoyed your stay. We hope you visit again in the near future. More 

Sittard, The Netherlands
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 13, 2015

stayed here for a week , while doing a business tip. good rooms, breakfat okay, the atmosphere in the rooms is a bit warm. just 25 drive into Chicago citycenter. the meetingrooms are good. bar has a great selaction of beers ;)

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you for taking your time to review your recent stay with us. We were glad to see that you enjoyed our rooms and our close proximity to downtown Chicago. Thanks again and we hope to see you again soon! More 

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2015

A big thank you to Robert Wood and Terri Locher for making our meeting successful. The meeting room and the food service was great. I had a special request from one of my meeting attendees for a chocolate donut. When I asked Robert whether the hotel had any, he said "no". He asked whether it was important. I said "yes".... More 

Was this review helpful? Yes 2
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you for your feedback. We were so happy to see that you enjoyed Robert and Terri's excellent service! We hope to see you again soon. More 

Andover, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2015

Business Essentials: Iron available in room for shirts plus hangers Consumables in bathroom saves on luggage space Free WiFi - Great Connection Stayed here twice within one week whilst travelling around the mid-west. The hotel is very clean and pleasant, the rooms are clean as our the bathrooms, although the bathrooms are a little 'used'. Ate in Bar Louie on... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you so much for taking the time to review our hotel. I was happy to hear that you enjoyed your stay with us. We hope to see you during your next trip to the Oakbrook area. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 17, 2015

Frankly, I am not sure when or why Holiday Inn acquired this property, but I assure you, it's not the Holiday Inn you are used to. The lobby and banquet facilities look very nice. The rooms and the pool (the important things to most families on leisure travel) are NOT so nice. We stayed in a double queen on the... More 

Was this review helpful? Yes 3
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you for your feedback. I have sent you a private message to discuss your concerns. We certainly do not have this issue occurring at our hotel so I would like to discuss this with you in further detail. More 

Redondo Beach, California
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

We held a successful 6 day training meeting and received wonderful support from the sales manager, meeting manager, meeting room staff, food and beverage manager, catering, restaurant and housekeeping and engineering. Even the GM was visible and checked in with us. Everyone was very helpful and amazingly supportive. (Apologize if I missed anyone) Food was classic and very tasteful Chicago.... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you so much for your feedback. I am so happy to see that we were able to help make your training meeting a success. Our staff was so happy to work with you and we hope that you will visit us again during your next trip to the Oakbrook area. More 

Pune, India
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 13, 2015

Just checked into the Holiday Inn here because it was close to my office. The carpets are dusty, my floor stinks and even after complaining to the front desk no action. Should have stayed at the Courtyard across the road. The bar downstairs is the only positive of the hotel

Was this review helpful? Yes 1
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you for your feedback. I am very sorry for the experience you had during your last visit with us. That is certainly not the normal guest experience as our housekeeping team does an excellent job in keeping our hotel very clean. More 

India
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

I always visit Chicago twice a month. It's like my second house. You feel like you are in your house only . You can do anything you want to do it. If you are hungry BAR LUIE is 24/7 in your service. Their special menus make you feel so great, good I choose holiday inn

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you for your feedback. We were glad to see that you enjoyed your time with us, especially our Bar Louie restaurant on site. Its great to see that we feel like a second home to you! We can't wait to see you during your next trip to the Oakbrook area! More 

asuncion paraguay
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

My trip to Chicago was amazing, especially when checking into a great hotel that i felt very comfortable staying there and has a great atmosphere . I really want to thank 2 really great friendly, accomodating, hospitable front desk agents which are Deisy and Mónica , they went above and beyond in helping me with leaving my luggage secure at... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you for taking the time to leave a review on our hotel. We were so happy to see that you enjoyed your stay and especially our friendly front desk agents. I am so glad they were able to help you with your luggage. Thanks again and we hope to see you again soon! More 

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