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All 8 Oakbrook Terrace hotels

Holiday Inn Chicago Oakbrook

3.0 of 5 Hotel   |   17 West 350 22nd Street, Oakbrook Terrace, IL 60181
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
bor300 Garland, Texas
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217 reviews from our community

Traveler rating
    86
    63
    32
    19
    17
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36
27
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90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Garland, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a frequent traveler, I found this to be one of the better hotels I have stayed at. The room was nicely laid out, the bed was so comfortable, and the breakfast was better than a typical hotel eat-and-run. The people who worked here were very nice. Having a restaurant with a bar attached was a plus. However, when I... More

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Tegucigalpa, Honduras
Top Contributor
267 reviews 267 reviews
117 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a member of Holiday Inn program so I decided to try this hotel while in the area. First, I found the location very good, next to many restaurants, walking distance to bars, etc. Less than 5 minute drive to highway and mall. The check in was very friendly, set us up in a deluxe room on high floor,... More

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Mumbai (Bombay), India
Top Contributor
61 reviews 61 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Holiday inn's are usually safe bets and so is the case with this hotel. There is nothing new outstanding about this hotel (except for the proximity of few hotels to eat - right next door). Everything was standard, neither to complaint nor to rave about. If you looking to spend a night at a reasonable place at reasonable price, this... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Ashwin_Kalra, Thank you for taking the time to post a review of our property. I truly apologize for the not up to par experience you had during you stay with us. Rest assured that your comments will be looked into and take actions accordingly. We hope that you take the time to stop in for a visit soon to... More

Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014

This is my first time staying in Oakbrook Terrace. The area is beautiful and there's lots of shopping. There's a huge mall right down the street. Reading some of the other reviews me personally I have no complaints. The bed is comfortable the room is clean and the hot water is hot! The room decor is really nice....Thats a big... More

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Indianapolis, USA
Top Contributor
109 reviews 109 reviews
74 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed October 12, 2014

We had a need to stay in the area and chose this property as it was available for booking with Priority Club points. Check in was a little hectic as there seemed to be some wedding party in the hotel but the front desk was friendly and well prepared. I was given some goodies for being Platinum (I think it... More

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Dallas, Texas
Top Contributor
171 reviews 171 reviews
152 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed September 11, 2014

There's nothing bad about this property but also there's nothing amazing or wow about it. The rooms are remodeled but not enough to cover the old look i.e. the doors still look old as does the bathroom etc..... The beds are comfortable but as with other Holiday Inns they only have foam pillows...... please look at what Marriott and Hyatt's... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear, Thank you for taking the time to submit a review based on your recent stay with us. We appreciate you sharing with us. We are really sorry to hear that you feel you would not come back to our hotel again. We are disappointed. Sorry that you didn't like the fitness center, the comfort of our beds, and the... More

Orlando, Florida
1 review
5 of 5 stars Reviewed August 21, 2014

My husband and I flew in from Orlando, Florida for our Son's wedding,being held in Rolling Meadows, Illinois. We reserved a room for 5 days @ the Holiday Inn Oakbrook to be near the wedding venue. Neither of us had ever stayed there before. From our initial step through the door the desk staff greeted us with a warm hello.... More

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Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Danette B. Thank you for taking the time to review your recent hotel stay with us. We appreciate your comments as we love to hear how an important guest like you viewed their stay. We are really happy that you enjoyed our awesome customer service and were greeted each time you came into the hotel. Mesha and the rest... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2014

I had booked a king room. When I checked in, I was given a double bed room. Upon mentioning that to the front desk, I was told "We dont have any king rooms available for the night". This was in spite of I paying extra to book a king room. I was told, "please talk to the general manager tomorrow... More

Was this review helpful? Yes 1
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Shalind, Thank you for submitting a review on your recent stay with us. We appreciate you taking the time to let us know how it went. We are sorry that you had an issue with your room type. The GM explained the situation best we could as you mentioned and unfortunately that was the type of reservation you had.... More

Satellite Beach, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

Traveled by car and plane, selected location as it was right down the road from my first meeting in the AM. Arrived during rush hour, imagine my surprise to find a Bar Louie at the location! No need to go back out in traffic simply go down have an ice cold drink and a meal. Everyone from the front desk... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Londa R, Thank you letting us know how your stay with us went. We appreciate your comments as they let us know how we did hosting your stay. That is awesome that you chose our hotel. Sounds like it was a convenient location being right next to your meeting area. Yay! Glad you enjoyed the location and the pleasant... More

kansas city mo
Contributor
16 reviews 16 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 3, 2014

We stayed here with a group. My husband insisted that we had to. So we did. The staff was great. But.... The property needs some major upgrades and hit the refresh button! Great location to shopping, restaurants. The actual property just needs some updating. There are too many competing hotels in that range that offer bigger rooms, free breakfast and... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Missouri64, Thank you for submitting a review on your recent stay at our hotel. We appreciate you taking time to do this. We are happy that you enjoyed our staff, convenience to shopping, and our comfortable beds. Although, we are disappointed that you thought the property needed updating and had issues with the volume of the Bar music, counter... More

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Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
Number of rooms: 215
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn

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