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All 8 Oakbrook Terrace hotels

Holiday Inn Chicago Oakbrook

3.0 of 5 Hotel   |   17 West 350 22nd Street, Oakbrook Terrace, IL 60181
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Stl_Ronnie Saint Louis, Missouri
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214 reviews from our community

Traveler rating
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    31
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is my first time staying in Oakbrook Terrace. The area is beautiful and there's lots of shopping. There's a huge mall right down the street. Reading some of the other reviews me personally I have no complaints. The bed is comfortable the room is clean and the hot water is hot! The room decor is really nice....Thats a big... More

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Indianapolis, USA
Top Contributor
106 reviews 106 reviews
74 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a need to stay in the area and chose this property as it was available for booking with Priority Club points. Check in was a little hectic as there seemed to be some wedding party in the hotel but the front desk was friendly and well prepared. I was given some goodies for being Platinum (I think it... More

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
171 reviews 171 reviews
152 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed September 11, 2014

There's nothing bad about this property but also there's nothing amazing or wow about it. The rooms are remodeled but not enough to cover the old look i.e. the doors still look old as does the bathroom etc..... The beds are comfortable but as with other Holiday Inns they only have foam pillows...... please look at what Marriott and Hyatt's... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear, Thank you for taking the time to submit a review based on your recent stay with us. We appreciate you sharing with us. We are really sorry to hear that you feel you would not come back to our hotel again. We are disappointed. Sorry that you didn't like the fitness center, the comfort of our beds, and the... More

Orlando, Florida
1 review
5 of 5 stars Reviewed August 21, 2014

My husband and I flew in from Orlando, Florida for our Son's wedding,being held in Rolling Meadows, Illinois. We reserved a room for 5 days @ the Holiday Inn Oakbrook to be near the wedding venue. Neither of us had ever stayed there before. From our initial step through the door the desk staff greeted us with a warm hello.... More

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Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Danette B. Thank you for taking the time to review your recent hotel stay with us. We appreciate your comments as we love to hear how an important guest like you viewed their stay. We are really happy that you enjoyed our awesome customer service and were greeted each time you came into the hotel. Mesha and the rest... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2014

I had booked a king room. When I checked in, I was given a double bed room. Upon mentioning that to the front desk, I was told "We dont have any king rooms available for the night". This was in spite of I paying extra to book a king room. I was told, "please talk to the general manager tomorrow... More

Was this review helpful? Yes 1
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Shalind, Thank you for submitting a review on your recent stay with us. We appreciate you taking the time to let us know how it went. We are sorry that you had an issue with your room type. The GM explained the situation best we could as you mentioned and unfortunately that was the type of reservation you had.... More

Satellite Beach, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

Traveled by car and plane, selected location as it was right down the road from my first meeting in the AM. Arrived during rush hour, imagine my surprise to find a Bar Louie at the location! No need to go back out in traffic simply go down have an ice cold drink and a meal. Everyone from the front desk... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Londa R, Thank you letting us know how your stay with us went. We appreciate your comments as they let us know how we did hosting your stay. That is awesome that you chose our hotel. Sounds like it was a convenient location being right next to your meeting area. Yay! Glad you enjoyed the location and the pleasant... More

kansas city mo
Contributor
16 reviews 16 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 3, 2014

We stayed here with a group. My husband insisted that we had to. So we did. The staff was great. But.... The property needs some major upgrades and hit the refresh button! Great location to shopping, restaurants. The actual property just needs some updating. There are too many competing hotels in that range that offer bigger rooms, free breakfast and... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Missouri64, Thank you for submitting a review on your recent stay at our hotel. We appreciate you taking time to do this. We are happy that you enjoyed our staff, convenience to shopping, and our comfortable beds. Although, we are disappointed that you thought the property needed updating and had issues with the volume of the Bar music, counter... More

Norcross, Georgia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 30, 2014

Robert Wood is the best when it comes to accommodating when problems arise. I got married at this hotel and started the planning of it from GA in Jan. There were several issues over 6 months of planning. The honeymoon suites (both of them) were given away to another bride/groom that weren't even having her wedding at the hotel. I... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Cdunowsemran, Thank you for taking the time to review your stay with us. We appreciate your comments and take them seriously. We are very happy that Robert took care of you and had a great stay with us. That is fantastic that you got married here. Congratulations. We loved hosting your wedding and everything to do with it. We... More

Garden City, Michigan
Top Contributor
70 reviews 70 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 28, 2014

Loved the location of this hotel. Will be on the top of my list for any trip to Chicago. Clean and affordable. Tons of restaurants around the hotel and comes with a great bar (Bar Louie) inside the hotel. Wish I had more time to check out more places to dine.

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear David K, Thank you for taking the time to comment on your recent stay with us. Your input is valuable to us as we want to know how our guests felt during their stays. We are glad you enjoyed the location and affordable pricing of the room. Also, happy that you got to enjoy our Bar Louie bar and... More

Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 23, 2014

Has a great location, close to the restaurants and shopping malls. The room was just ok but clean. The only thing I did not like about the room is, it is a family room connected to another room, which means that there is somebody behind the door and there is no privacy. The best part of the hotel is the... More

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Arzu K, Thank you for letting us know how your recent stay with us went. We appreciate it greatly as your input helps us in knowing how we are doing. It looks like we did our jobs and made the both of you happy customers. We are happy that you both enjoyed our great location and breakfast buffet in... More

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Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
Number of rooms: 215
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn

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