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All 8 Oakbrook Terrace hotels

Holiday Inn Chicago Oakbrook

3.0 of 5 Hotel   |   17 West 350 22nd Street, Oakbrook Terrace, IL 60181
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71%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Arzu K
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205 people have reviewed this hotel

Traveler rating
    83
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    28
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34
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Has a great location, close to the restaurants and shopping malls. The room was just ok but clean. The only thing I did not like about the room is, it is a family room connected to another room, which means that there is somebody behind the door and there is no privacy. The best part of the hotel is the... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was great, but when we returned home we noticed a discrepancy in our statement. Immediately it was taken care of (Thanks, Jim!) and in a friendly way. I always appreciate good customer service!

Was this review helpful? Yes
Okeechobee
1 review
4 of 5 stars Reviewed 2 weeks ago

I am very familiar with this location.. I got this hotel on Priceline for $60.00 plus tax. I was so close to everything - shopping, restaurants, services, as well as being close to family. The staff was great. Beautiful room - very fresh and clean.

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

Stay there often for convenience. Place used to be nice, fresh and clean. NOT ANYMORE!! Romm smelled like dirty feet and mold.Can hear the elevators all night. A/C is loud. Carpet was filthy in the room and hallways! Needs to be replaced!! The Bed so used and old, Tied to lay on my side and kept falling in the middle.... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Cher H, Thank you for taking the time to review your recent stay with us. We appreciate taking the time to do this. We are not happy at all that you didn't enjoy your stay. We deeply apology for having issues with cleanliness such as the hallways and not enjoying the bed, pillows, and AC unit. We are happy... More

macomb, il
Top Contributor
50 reviews 50 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Got this "surprise hotel" on Priceline for $50 plus tax. Was not disappointed. It is located within a couple blocks of our destination of REI, along with numerous restaurants and shopping(Costco, Old Navy, TJ Maxx, DSW Shoes, World Market, Pier One, etc". We stayed here with plans to venture out shopping and found ourselves spending most of our time in... More

Was this review helpful? Yes 1
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear HappyfamilyMacomb_il, Thank you for taking the time to let us know how your recent stay went at our hotel. We are pleased that you had a great time with us and enjoyed the location with all the restaurants and shopping, the room, and the price for the room. We enjoyed hosting your stay and making it the most satisfying... More

calhoun, GA
Top Contributor
109 reviews 109 reviews
56 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed June 19, 2014 via mobile

Wasn't asked if I wanted smoke or no smoke room, and was given a disgusting smoky room after being denied my top floor request. Parking is indeed awful, but a handy tip is to give your Priority Club number and maybe get one of the reserved spots behind the hotel. If smoking rooms make you feel kinda sick, make sure... More

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Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Gobige, Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate you taking the time and value your comments. We regret to hear that you did not enjoy your stay. It looks like when you booked we did not have any non-smoking rooms left. Unfortunately you had to endure that room... More

Ohio
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 13, 2014

I wasn't impressed by the rude front desk manager, especially since the night clerk told me days ago that she will accommodate my early check in. What kind of customer service professional is the manager by asking me to call back later in the day for availability. As a platinum IHG member, I had a terrible interaction experience with the... More

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Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Jimmy_OhioState, Thank you for submitting a review of your recent stay at our hotel. We appreciate you taking the time to do this. We are unhappy that you did not like our service and the inadequate gym. We try our best to please all of our guests especially platinum members like yourself. It sounds like we did not display... More

Pune, India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 10, 2014

It is conveniently located and there are decent eating options nearby The hotel itself hasn't been renovated could be a days inn with a better paint job The staff was polite and efficient The bar is always busy so parking can be an issue. It is also a good place to hangout

Was this review helpful? Yes
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear N T, Thank you for letting us know how your recent stay with us went. We are glad you enjoyed your stay and experienced our polite and efficient staff. Our goal is to make sure guests like you are taken care of and it looks like we did our job. Hopefully shall you need a room for your next... More

New York City, New York
1 review
5 of 5 stars Reviewed April 10, 2014

I would like to mention that the parking is difficult however the General Manager at this hotel went above and beyond to get myself and my elderly mother a spot for the night. We had a long day and arrived in the afternoon, the lot was full but Jim offered to go out in the lot and help us find... More

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Ronald M, Thank you for taking the time to review your recent hotel stay with us. We appreciate your comments and taking the time. We are sorry that you guys had to experience difficult parking. Wish you didn't have to deal with that at all. We are glad though that our GM was able to help you guys and... More

Willow Springs
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 9, 2014

Don't go here on a weekend! There is no parking. They have a very busy bar and if you do not have a parking spot before nine o'clock, you may not get one! They do not care about it, either. Of course, when you complain at night, there is no manager. I was very disappointed and will never go back.... More

Was this review helpful? Yes
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Thomas0516, Thank you for taking the time to fill out a review based on your recent stay with us. We take all comments seriously whether they are good or bad. We are very sorry that you had to deal with very limited parking. We do share our lot with Bar Louie and unfortunately when they get busy they take... More

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Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access! ... more   less 
Number of rooms
215

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