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Hilton Chicago Oak Brook Suites

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10 Drury Lane, Oakbrook Terrace, IL 60181
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Hilton Chicago Oak Brook Suites
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Hilton Chicago Oak Brook Suites
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574 reviews from our community

Traveler rating
    327
    174
    38
    19
    16
See reviews for
150
127
48
199
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

The staff was very unprofessional, provided an inaccurate room, harass me of making noise, while people were playing outside my door, never educated me about the check-out process, questioned my guess when arriving to the room, questioned me when I arrived at the hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Westmont, Illinois
1 review
1 of 5 stars Reviewed 3 days ago NEW

Do NOT stay here if you plan on having more than 5 people stop in your room. We were pre-gaming before going to a bar for my birthday. All of the sudden we hear a knock on the door and this rude woman told me that I (person who paid for the room) would have to leave with everyone else.... More 

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Stefan G, General Manager at Hilton Chicago Oak Brook Suites, responded to this review

Dear Kristin R, Thank you for your feedback regarding your recent stay. I understand your frustration with the eviction from your suite. However, when we decided to evict you at 11.20 PM on the 4th, we had received multiple complaints about the party in your room. You were well aware of and signed our “Quite House/No Party” policy which all... More 

Maywood, Illinois, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was very clean and inviting. Jacob checked us in and made us feel very welcome. The room service food was so much better than expected! Bravo Hilton Oak Brook Suites! Only down-side to the stay was upon check-out, the rep refused my free Hilton breakfast voucher since we used room service (I did not read it was for... More 

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Chicagoland, IL
Top Contributor
77 reviews 77 reviews
20 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Suites recently for a weekend away and to see West Side Story at the adjacent Drury Lane. We had a great time and a very good stay. We checked in on-line before we left and I really like Hilton's new online check in. It shows you a layout of the hotel and open rooms and... More 

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Oak Lawn
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My Husband and I enjoy taking advantage of the Dinner Theater Package from the Hilton. The dinner and service is very good. The plays are always very entertaining. The hotel and staff are very nice. It's a fun getaway.

Review collected in partnership with Hilton Hotels & Resorts

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Effingham, Illinois, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love the staff and facilities, so glad we got our company contract back to this location. Rooms are like home, staff is welcoming and helpful and the food is always a step above and service good. I would reccomend this hotel to anyone going to Oakbrook as it fits all needs. Could possibly use a lobby makeover but still very... More 

Review collected in partnership with Hilton Hotels & Resorts

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Uniontown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were clean and neat and the staff was very helpful and friendly. The only criticisms I have are that the internet was not all that great and breakfast is not free for everyone. The hotel is attractive and the beds are very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Really like this hotel. The staff are friendly and helpful, the shuttel bus drivers especially! Hotel suites are comfortable and clean. The location near the Oakbrook Centre Mall is also excellent! I would recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Davenport, Iowa, United States
Top Contributor
136 reviews 136 reviews
106 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What makes such a difference in this Hilton is the employees. The young lady who manages the front desk is so professional. Then the young man who works every morning at the breakfast buffet is spectacular, and remembered that I'm a boxing ref, and he chatted every day with me about boxing. Then the night manager made me feel so... More 

Was this review helpful? Yes 1
Adelaide, Australia
Top Contributor
98 reviews 98 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our regular business hotel when travelling to Chicago, so many room nights per year. Facilities are good in general, however the two standout weak points are: Food - dinner menu options are disappointing. Eating in-house is a last resort and there are lots of good options in the Oak Brook area. Internet - connection was so poor in... More 

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