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Courtyard by Marriott Chicago Oakbrook Terrace

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6 Transam Plaza Drive, Oakbrook Terrace, IL 60181
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1 room 1 guest
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Courtyard by Marriott Chicago Oakbrook Terrace
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150 Reviews from our TripAdvisor Community

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Traveler rating
    59
    63
    17
    8
    3
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38
22
9
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rock Island, Illinois
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Me and my wife recently stayed at this hotel over the weekend. It was a pretty decent hotel, however we couldn't seem to get the AC to get cold. Bed was pretty comfortable. I like that the rooms had a sofa, mini fridge, and sliding door leading to a balcony. It's also in a good area as well. No free... More 

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Raleigh, North Carolina
Level Contributor
92 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have to say I was very disappointed in this hotel. I thought with it being in a business area it would be in better shape. The website said redone in 2013, but I'm not sure what was redone. The furniture in our room looked like someone had stripped the finish off of it. We had a suite and it... More 

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Rockford, Illinois, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

NICE hotel. VERY Comfortable for a hotel. I don't do well in hotels. Room was QUITE basic/bland. Given that the place was half empty not sure why we were given an outside facing room with no balcony. They had NICE rooms facing the COURTYARD they were quite emtpy. Major complaint the A/C unit was NOISY and dried the air. Cycled... More 

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Peoria, Illinois
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed here 2-3 times a year for the last 5-6 years, so we have a baseline from which to comment. The facility is showing its age a bit. The remodeled lobby was OK, still wish they hadn't gone to a half-done restaurant...the current setting is just not comfortable or a place we would be interested in eating at.... More 

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LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

FSMBA4, Thank you for taking the time to write a review regarding your recent visit to Courtyard by Marriott Oakbrook Terrace. Please accept my apologies that your experience with us was not a favorable one. We certainly appreciate your feedback and will keep your suggestions in mind as we look for ways to enhance our service. If you would like... More 

Greenville, South Carolina
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay here. I felt that I got my money's worth for my stay. My mother was attending an event at this hotel so I got my own room and stayed as well. We have family in Chicago and went to visit them while there. The drive was not bad. Everything was in reasonable driving distance...event the middle... More 

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LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

GypsySoulSC Thank you for your positive review! We are thrilled that you find our hotel to be accommodating, clean and hospitable. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you visit our hotel again. Warm Regards, Luci Krych More 

Oak Brook, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This location was tucked away and very quaint, yet somewhat close to shopping. It's best if you have a car for this location, or ask the front desk for a reputable cab company. This location was very clean and the staff were helpful and friendly. I would recommend this courtyard by Marriott. There are a lot of nearby hotels, however,... More 

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LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Kat G, I am happy to hear that our staff was very helpful during your stay. We work hard as a team to ensure each guest has an enjoyable stay. We appreciate your positive review on our hotel's services and amenities we look forward to accommodating you again in the near future. Respectfully, Luci Krych More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Brenda is an example of great training. She was very attentive, nice and provided great service. The entire staff is incredible. This is pretty much my home away from home., The Food, fitness area and patio provides a relaxing environment after a long day of work.

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Victor A, We love having you stay with us, you are family and the team enjoys seeing you when you are in town. It also put a smile on my face to hear that Brenda is doing well during her training. Thanks again for the review and we look forward to your next stay with us! Respectfully, Luci Krych More 

Minneapolis
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is in a great location. Especially if you like to shop. Located between Oakbrook and Yorktown malls. The hotel is in a quiet business area. Staff was EXCELLENT! Extremely helpful. Rooms were nice, quiet and comfortable.

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

vern63, Thank you for your recent stay and for taking the time to post on our TripAdvisor page. Thank you especially for mentioning our staff. We work hard as a team to ensure each guest has an enjoyable stay. I am happy to hear that you took advanatage of all the shopping in the area and you are definitely right... More 

Horseheads, New York
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 22, 2015

We came here for a company meeting and I was really impressed overall. The place was nice and clean. They have a nice little "deli" in the lobby that sells Starbucks. The meeting room was nice and temperature was comfortable. We broke for lunch and they had a nice spread prepared by the staff. Sandwiches, wraps, Flatbread, salad, fruit, chips... More 

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LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

mroyal35, Thank you for taking the time to review the hotel. What a fantastic review that is very much appreciated! Our staff takes the utmost pride in making sure all of the details are taken care of for your stay and it is always such a reward to hear that our guests appreciate it. Thanks again for the review and... More 

Chicago
Level Contributor
79 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 6, 2015

We stay at Marriott 99% of the time when we travel. I enjoy the Rewards program benefits, the dependable clean rooms and superior customer service. This one is no exception. Staff was very helpful arranging some special requests with no problem. Too bad there was no whirlpool tub.

Was this review helpful? Yes
LuciKrych, Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Abenture, Thank you for taking the time to review our hotel. I'm glad you enjoyed your stay and we met your expectations as a Marriott hotel. Our associates always aim to please and are always excited to hear positive comments from our guests. We thank you for your loyalty and look forward to your next stay with us! Respectfully, Luci... More 

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