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All 8 Oakbrook Terrace hotels

Courtyard by Marriott Chicago Oakbrook Terrace

3.0 of 5 Hotel   |   6 Transam Plaza Drive, Oakbrook Terrace, IL 60181
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80%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
MissMimi05 Oshkosh, Wisconsin
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113 reviews from our community

Traveler rating
    41
    47
    14
    8
    3
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30
13
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oak Brook, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

I am a Platinum member, and I can tell youm never again at this property! My keys didn't work, the room was dirty, the elevator is far away from the rooms, and with the heavy rain soaking my clothes and my shoes because there is no drainage at the front entrance when I went back to have my keys exchanged,... More

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Ali L, Thank you for writing a review about your experience at our hotel. Please accept my apologies for the inconveniences you encountered during your stay. Unfortunately we did not meet your, or our own, expectations. If you would like to discuss your stay further, please feel free to contact me at the hotel. Thank you, Luci More

Oshkosh, Wisconsin
Contributor
13 reviews 13 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here the weekend of Oct 3rd and 4th. The Latina working Saturday night provided excellent service. We needed extra towels and shampoo and she brought them immediately. Very friendly and cheerful also. We loved the complimentary fruit water near the front desk. Enjoyed the pool but wished there was a hot tub also. Very clean rooms and comfortable... More

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

MissMimi05, Thank you for your feedback regarding our hotel. I am very pleased that our staff was able to assist you quickly and with a genuine courtesy. I will pass along your kind words to the staff member you spoke of. It is also great to hear that you loved the flavored waters we provide. Our restaurant chef has put... More

Denver, Colorado
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As a Platinum MR member, Courtyards are not generally on my preferred list, simply because there isn't much recognition for that level by the CY brand. That being said, I've stayed at this particular property dozens of times in the last 20 years. It's been quite dependable. Smaller and less 'busy' than the Marriott, and easy access to your car.... More

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LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Travel_Synopsis, We appreciate you taking the time to complete a survey on our hotel, and thank you for your loyalty with Marriott. It is great to hear you plan to visit our location again when you are in the area. As a Platinum member, I am sure most of your travel is business related, but hopefully you can visit on... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean place, pool was nice for the kids (no hot tub…that's a mixed blessing sort of). Great, centralized location (near the fields, next to a lot of stores and restaurants, tons of things to do between games and in the evening). All in all a pretty nice stay.

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

NickLV2013, I am glad you enjoyed your stay at our hotel. It looks like the area suited your needs very well, and hopefully you were able to enjoy some family fun outside of the soccer tournament. We appreciate your feedback, and hope to serve you again when you visit our area. Best regards, Luci Krych General Manager More

Swansea, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014

I was just at this hotel for the Labor Day weekend 2014 and I will not be back. The staff was nice but not very informative. I was given a room and I asked about access to the elevator because I would like to be close by an exit if i'm on the top floor,I was told oh yes park... More

Was this review helpful? Yes 1
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Tamra S, Thank you for providing feedback from your stay at our hotel. I apologize for the inconveniences you encountered. We failed to meet your, and our own, expectations during your stay, and would like the opportunity to discuss this with you. Please feel free to contact me at the hotel at 630-691-1500 or via e-mail at luci.krych@marriott.com. Respectfully, Luci... More

Murfreesboro, Tennessee
2 reviews
5 of 5 stars Reviewed August 29, 2014

I stayed here last week on business and loved the new renovation. The staff was friendly and my rooms was very clean. Just what you want out of a hotel for business the internet was fast and they had breakfast out early which is perfect for the early risers like myself. I would definitely stay here again.

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

tony h, Thank you for taking the time to write a review about our hotel. It looks like you took advantage of all the amenities that we have to offer and we're glad they fit your needs as a business traveller. We look forward to your next stay with us! Warm Regards, Luci Krych More

1 review
4 of 5 stars Reviewed August 4, 2014 via mobile

Best check in process I've had despite a late (11PM) arrival. All front desk staff was very helpful with directions to the city, help with the metra rail, suggestions for things to do/not miss. Good breakfast worth the extra rate for it. Our room was a bit loud in the mornings, as we were right by the ice machine, elevator,... More

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LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Ntdilts22, Thank you so much for taking the time to write a nice review on Trip Advisor. It is alway wonderful to hear that our front desk staff executed a great check in and that they gave you some good suggestions on what to do. We work hard as a team to ensure each guest has an enjoyable stay. Thanks... More

Louisville, Kentucky
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 22, 2014

The hotel staff was great! They took care of my needs. Has a good fitness center - well equipped and clean. The hotel is tucked in a wooded corner - nice and quiet. Standard stuff - Starbucks themed food bar. Nice lobby and standard Courtyard type rooms.

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

travelsalot007, Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott; Chicago Oakbrook Terrace. What a fabulous review on our staff service here at the hotel and I must say I am happy to hear that our staff was very helpful during your stay. We work hard as a team to... More

Gig Harbor, Washington
Top Contributor
80 reviews 80 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 8, 2014

We had a big family get together. People came from Seattle, Chicago, Michigan, Wisconsin and Ohio. Some of the activities took place on the Chicago water front, some in the western suburbs, and some near O'Hare airport. This location was perfect to get around to all of these locations. The hotel staff was very friendly and helpful. Check-in was easy... More

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

A IR, Thank you for your positive review and for taking the time to post it on our Trip Advisor page. I am happy to hear that our staff was very helpful during your stay and made check in a breeze for your group. We work hard as a team to ensure each guest has an enjoyable stay. We look... More

Nappanee, Indiana
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 25, 2014

Furnishings in the room were nice and new. Corridors (at least on the third floor) seemed a bid dated and musty. The indoor pool was clean and nice. No breakfast is included, which we knew when we booked the room so it wasn't unexpected. Just be aware of this fact. Hotel is convenient to many restaurants and shopping. Easy to... More

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

KEKN, Thank you for taking the time to write a review on your recent visit to the Courtyard by Marriott Chicago Oakbrook Terrace. Feedback is a key to our success and I would love to hear your opinion on the 3rd floor corridor. Appreciate the feedback that the pool and furnishings were clean and new. We look forward to your... More

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Additional Information about Courtyard by Marriott Chicago Oakbrook Terrace

Address: 6 Transam Plaza Drive, Oakbrook Terrace, IL 60181
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chicago Oakbrook Terrace 3*
Number of rooms: 147
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Also Known As:
Courtyard By Marriott Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Courtyard Oakbrook Terrace
Oakbrook Terrace Marriott
Oakbrook Terrace Courtyard
Courtyard Chicago Oakbrook Terrace

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