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Courtyard by Marriott Chicago Oakbrook Terrace

3.0 of 5 6 Transam Plaza Drive, Oakbrook Terrace, IL 60181
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Certificate of Excellence 2014
Courtyard by Marriott Chicago Oakbrook Terrace
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Courtyard by Marriott Chicago Oakbrook Terrace
Courtyard by Marriott Chicago Oakbrook Terrace
Courtyard by Marriott Chicago Oakbrook Terrace
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118 reviews from our community

Traveler rating
    43
    50
    14
    8
    3
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30
13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, Michigan
Top Contributor
68 reviews 68 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for business last week as it was near my office. I love that it is close to a main road and the highway, but tucked in a bit off the road to be quieter. Someone I work with said that this hotel is rarely packed. I noticed the the parking lot wasn't full, but that was awesome!... More 

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

NFtraveler2014 Thank you for posting your experience at our hotel. It takes time out of your schedule to do this, and it is greatly appreciated. We are thrilled that you enjoyed your stay and look forward to seeing you again in the future. I noticed you mentioned that recycling is important to you, and want you to know we do... More 

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was fine. The beds were comfortable enough and accommodated four of us easily. My complaints are that the free wifi didn't work. A little frustrating. I usually try to book a place with a complimentary breakfast, but my husband did the booking and assumed it came with breakfast. I would not recommend the Bistro for breakfast. The breakfast... More 

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Aens61, Thank you for taking the time to give your feedback about our property. As a Gold Elite Member, we know you stay at Marriott's frequently, and have valuable comments for our different brands. We apologize for the internet performance issues you had during your stay, and will not only look into what occurred during your stay, but also continue... More 

Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2014

I was pleasantly surprised by this place. Very clean and modern. Instead of the usual "hotel breakfast", they have a cafe you can go to. And instead of the usual vending machines, they had drinks in fridges and different types of food and supplies available for purchase. Room was spacious and bathroom very clean. Staff was personable as well!

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Bonnie R, We are so glad you enjoyed your stay with us. Providing a memorable stay is important to us, and I am so thankful you were able to experience this. We hope your travels will bring you back to our hotel, and look forward to seeing you again. Sincerely, Luci Krych General Manager More 

Top Contributor
60 reviews 60 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 27, 2014

We have stayed at this hotel several times and have had great service, a comfy stay and it's close to Chicago, but not downtown which we like! It is clean and just what I want for a mid-priced business stay. It's also close to a very nice shopping mall, and a good place northwest of the city.

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LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Karen O, Thank you for sharing your thoughts on our property. It is nice to hear our staff was very accomodating for you, and that the location suits your needs nicely. I think our location is great, because we are close to local shopping, many restaurants, and you can quickly hop in the interstate to head into the city of... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 26, 2014 via mobile

We had two rooms, three double beds and two TVs for the kids. For a quick stay, it was perfect. The staff was very helpful. The hotel was accessible. The only bad thing is the type of coffee in the room and only sweet'n'low in the room. Well stay here again but bring my own coffee.

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Aaron M, I appreciate you taking the time to complete a survey about our hotel, and am pleased you enjoyed your time at our location. We want to make sure all of our guests have a memorable experience at our hotel. The coffee and condiment packet are standard for our rooms, but we are always willing to bring any extra... More 

Oak Brook, Illinois
1 review
1 of 5 stars Reviewed October 14, 2014

I am a Platinum member, and I can tell youm never again at this property! My keys didn't work, the room was dirty, the elevator is far away from the rooms, and with the heavy rain soaking my clothes and my shoes because there is no drainage at the front entrance when I went back to have my keys exchanged,... More 

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Ali L, Thank you for writing a review about your experience at our hotel. Please accept my apologies for the inconveniences you encountered during your stay. Unfortunately we did not meet your, or our own, expectations. If you would like to discuss your stay further, please feel free to contact me at the hotel. Thank you, Luci More 

Oshkosh, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 6, 2014

We stayed here the weekend of Oct 3rd and 4th. The Latina working Saturday night provided excellent service. We needed extra towels and shampoo and she brought them immediately. Very friendly and cheerful also. We loved the complimentary fruit water near the front desk. Enjoyed the pool but wished there was a hot tub also. Very clean rooms and comfortable... More 

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

MissMimi05, Thank you for your feedback regarding our hotel. I am very pleased that our staff was able to assist you quickly and with a genuine courtesy. I will pass along your kind words to the staff member you spoke of. It is also great to hear that you loved the flavored waters we provide. Our restaurant chef has put... More 

Denver, Colorado
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 21, 2014

As a Platinum MR member, Courtyards are not generally on my preferred list, simply because there isn't much recognition for that level by the CY brand. That being said, I've stayed at this particular property dozens of times in the last 20 years. It's been quite dependable. Smaller and less 'busy' than the Marriott, and easy access to your car.... More 

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Travel_Synopsis, We appreciate you taking the time to complete a survey on our hotel, and thank you for your loyalty with Marriott. It is great to hear you plan to visit our location again when you are in the area. As a Platinum member, I am sure most of your travel is business related, but hopefully you can visit on... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2014

Clean place, pool was nice for the kids (no hot tub…that's a mixed blessing sort of). Great, centralized location (near the fields, next to a lot of stores and restaurants, tons of things to do between games and in the evening). All in all a pretty nice stay.

Was this review helpful? Yes
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

NickLV2013, I am glad you enjoyed your stay at our hotel. It looks like the area suited your needs very well, and hopefully you were able to enjoy some family fun outside of the soccer tournament. We appreciate your feedback, and hope to serve you again when you visit our area. Best regards, Luci Krych General Manager More 

Swansea, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014

I was just at this hotel for the Labor Day weekend 2014 and I will not be back. The staff was nice but not very informative. I was given a room and I asked about access to the elevator because I would like to be close by an exit if i'm on the top floor,I was told oh yes park... More 

Was this review helpful? Yes 1
LuciKrych, General Manager at Courtyard by Marriott Chicago Oakbrook Terrace, responded to this review

Tamra S, Thank you for providing feedback from your stay at our hotel. I apologize for the inconveniences you encountered. We failed to meet your, and our own, expectations during your stay, and would like the opportunity to discuss this with you. Please feel free to contact me at the hotel at 630-691-1500 or via e-mail at luci.krych@marriott.com. Respectfully, Luci... More 

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Additional Information about Courtyard by Marriott Chicago Oakbrook Terrace

Address: 6 Transam Plaza Drive, Oakbrook Terrace, IL 60181
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chicago Oakbrook Terrace 3*
Number of rooms: 147
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Also Known As:
Courtyard By Marriott Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Courtyard Oakbrook Terrace
Oakbrook Terrace Courtyard
Oakbrook Terrace Marriott
Courtyard Chicago Oakbrook Terrace

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