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All 8 Oakbrook Terrace hotels

Comfort Suites Oakbrook Terrace

3.0 of 5 Hotel   |   17 W 445 Roosevelt Rd, Oakbrook Terrace, IL 60181
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71%
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Vinicius D Rio de Janeiro, RJ
  • Overview
  • Reviews (111)
  • Photos (40)
  • Amenities
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  • Room tips (34)
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111 people have reviewed this hotel

Traveler rating
    48
    32
    17
    9
    5
See reviews for
36
20
10
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Korean first
  • Any
English first
Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at comfort suites with a group of friends from Brazil for a first time visit to Chicago. We had a very good experience. The staff was willing to help with everything we needed at all times; all the rooms are perfectly clean, from the lobby to the bathroom. The breakfast was excellent. It was very easy going to... More

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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Over all, my stay was OK. We booked two rooms, one across from the other. Strange as to why one room was more expensive than the other. My one complaint, confusion regarding the breakfast hour. Literature in the room did not agree with the info given by desk attendants.

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Chicago, Illinois, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is old and out dated, the rooms are not very welcoming, with plastic amenities and bed TVs. initially they gave me a first floor room facing the main road. when i asked to move, they charged me extra per night to get a second floor facing the back room. if you just need a room for a night,... More

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Ocean City, New Jersey
Contributor
18 reviews 18 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel isn't bad for a short stay. I came in to town to celebrate a birthday so I needed something simple and this was everything I needed for a very short period of time. I'm picky about certain things, but if the room is clean and in good condition, I'm good. My suite was equipped with a living room... More

Was this review helpful? Yes 1
NJ
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

my suite was 2 beds with living room and balcony. As you enter room, there is a small living room followed by a tiny bedroom with 2 double beds. There is very little space in the bedroom to move around. The balcony is just symbolic. 3 people can hardly stand there (no more space to move then). Heater fan is... More

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear DannyBoy-NJ Thank you for taking time to share your experience with Comfort Suites, Oakbrook Terrace, IL. I agree with you that it IS odd that the actual balcony for the suites that have them are approximately 3 feet deep. I have no idea what purpose the original architecht had in mind. Unfortunately there are no cost effective options currently... More

Russellville, Arkansas
Top Contributor
56 reviews 56 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 23, 2014

We decided to stay in the suburbs for this Chicago vacation. I booked early and got an excellent rate at the Comfort Suites in Oakbrook Terrace. It is a pretty good ways from downtown - but I discovered that the Forest Park Transit Center isn't far away. We drove there and parked, and rode the CTA Blue-line train all the... More

Was this review helpful? Yes 1
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear TeeRick; We are so pleased you enjoyed your stay. Thank you so much for taking time out of your schedule to share to experience with Comfort Suites Oakbrook Terrace. We strive to provide superior customer service, thank you for letting us know we are hitting the mark. We look forward to hosting your future lodging needs. Sincerely, Geri Mulso... More

Atlanta
Contributor
13 reviews 13 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 17, 2014

We were very impressed and pleased with our stay at the Comfort Suites, Oakbrook Terrace, IL while in the area for a family wedding. The hotel staff members were extremely helpful and friendly. We felt as if we were visiting friends. In spite of a busload of people at the hotel to celebrate a relative's 80th birthday, the staff handled... More

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear We'reAlmostThere; I am so pleased you enjoyed your stay with Comfort Suites Oakbrook Terrace. Your kind words have been forward to the department heads and will be shared with the staff members. We do strive to not be your typical cookie cutter hotel and add more personal touches to make our guests truly feel as welcomed as they would... More

Kalona
1 review
4 of 5 stars Reviewed April 19, 2014

My sister and I needed a hotel on short notice for a funeral in the area. The staff was courteous and very helpful. The sales manager made sure we had everything we needed. I felt everyone went out of their way to take care of us during this sad time.

Was this review helpful? Yes
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Mary M Thank you so much for taking time to share your experience with our hotel. I am pleased we were able to be helpful to you and your sister during a most difficult time. We hope to see you in the future during a sunnier time for your family. Sincerely, Geri Mulso Assistant General Manager More

Columbus, Indiana
1 review
3 of 5 stars Reviewed March 21, 2014

Room was OK. Beds were ok. Broken knob and sink bowl. Staff was nice and attempted to be helpful. Pool was not freezing, but cloudy and burned my eyes. Breakfast was surprisingly good. The true downfall was the lack of decent transportation to CTA or public transportation. Not convenient to downtown attractions or other sites of interest. This property was... More

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Teri B; Thank you for taking time to share your experience with Comfort Suites, Oakbrook Terrace. I apologize for any confusion you may have experienced with regard to our proximity to Downtown Chicago. We've made it very clear in the Hotel description to state that we are 17 miles from downtown. It is regrettable that that information was missed... More

Los Angeles
Contributor
11 reviews 11 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 7, 2014

I stayed here on points because I was in town for a funeral and need a hotel close to the service. The staff was friendly and the room was quiet and clean. The person at the front desk was very helpful and the location is close to the oakbrook mall and a nice supermarket. No complaints.

Was this review helpful? Yes 1
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Vacation123123; We truly appreciate you taking time to share your experience at Comfort Suites Oakbrook Terrace, We are pleased we could provide you with what you needed, especially during your time of grief. Our sincere condolences on your loss. We do hope you come see us again in the future. Sincerely, Geri Mulso Assistant General Manager Comfort Suites Oakbrook... More

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Additional Information about Comfort Suites Oakbrook Terrace

Address: 17 W 445 Roosevelt Rd, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
103

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