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All 8 Oakbrook Terrace hotels

Comfort Suites Oakbrook Terrace

2.5 of 5 Hotel   |   17 W 445 Roosevelt Rd, Oakbrook Terrace, IL 60181
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Comfort Suites Oakbrook Terrace

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71%
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 4 weeks ago
Teri B Columbus, Indiana
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109 people have reviewed this hotel

Traveler rating
    48
    29
    20
    7
    5
See reviews for
32
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Columbus, Indiana
1 review
3 of 5 stars Reviewed 4 weeks ago

Room was OK. Beds were ok. Broken knob and sink bowl. Staff was nice and attempted to be helpful. Pool was not freezing, but cloudy and burned my eyes. Breakfast was surprisingly good. The true downfall was the lack of decent transportation to CTA or public transportation. Not convenient to downtown attractions or other sites of interest. This property was... More

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Teri B; Thank you for taking time to share your experience with Comfort Suites, Oakbrook Terrace. I apologize for any confusion you may have experienced with regard to our proximity to Downtown Chicago. We've made it very clear in the Hotel description to state that we are 17 miles from downtown. It is regrettable that that information was missed... More

Los Angeles
Contributor
11 reviews 11 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 7, 2014

I stayed here on points because I was in town for a funeral and need a hotel close to the service. The staff was friendly and the room was quiet and clean. The person at the front desk was very helpful and the location is close to the oakbrook mall and a nice supermarket. No complaints.

Was this review helpful? Yes 1
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Vacation123123; We truly appreciate you taking time to share your experience at Comfort Suites Oakbrook Terrace, We are pleased we could provide you with what you needed, especially during your time of grief. Our sincere condolences on your loss. We do hope you come see us again in the future. Sincerely, Geri Mulso Assistant General Manager Comfort Suites Oakbrook... More

Middleton, Wisconsin
1 review
5 of 5 stars Reviewed November 22, 2013

I stayed there with my group of students. Everyone was friendly and helpful. Rooms were clean. Continental breakfast was appetizing. Will definitely stay there again. Front desk staff was polite and friendly. Great customer service.

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear BobHutchinson; Thank you for your kind words. We are pleased you and your students enjoyed their stay. It was a pleasure hosting your group. We look forward to seeing you in the future. Sincerely, Geri Mulso Assistant General Manager More

Texarkana, Arkansas, United States
1 review
5 of 5 stars Reviewed November 21, 2013

We stayed 3 nites and found our room clean and comfortable, and we enjoyed the breakfast ea morning as well. Ea day when we returned to our room, the cleaning staff had done an excellent job, I never saw evidence of cutting corners on our room. And the bed was VERY comfortable!!! We would say there again!!

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Darcy F: Thank you so much for taking time to share your experience with Comfort Suites Oakbrook Terrace and your kind words. Our housekeeping staff takes great pride in providing our guests with a crisp and clean property. I have forwarded your review to my Head Housekeeper so she may share it with the rest of the housekeeping staff.... More

Forest Park, ill
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013

This was my first stay at the Comfort Suites and I must say it won't be my last ! Great value,clean and I even had a balcony . I attended a Women's Christian Conference for the weekend. I didn't realize until the eve of the following Monday that my Diamond Cross necklace was missing. I called the front desk and... More

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Stacygirl; I am so pleased we were able to locate the item that was left behind. Our housekeeping staff consists of some of the most honest people I have ever met. Within the first 2 months of my employment here I had a housekeeper bring me a little tiny change purse that a guest left in a suite after... More

Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

The hotel is excellent. great location, nice and clean. The support staff are very humble and caring. We got a 1 bedroom suite and it was pretty spacious. rooms were clean and well managed. the mornng breakfast was hot and fresh with quite a few varieties. The only problem I felt was less space in front of wash basin (also... More

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Subrata D: Thank you so much for all of your kind words. The original construction does leave us with some creative challenges. We are working on some creative soloutions for the situation you encountered with regard to limited counter space. I am pleased you enjoyed your stay and will forward your review to the rest of my staff. Sincerely,... More

Central Illinois
1 review
4 of 5 stars Reviewed November 11, 2013

Stayed recently on a business trip to Oak Brook area, 2 nights. Great guest welcome on arrival. When I got to my room, the desk chair was very low so computer usage would be uncomfortable. After calling the front desk, I was pleasantly surprised about 5 minutes later when a staff member knocked on the door and swapped out the... More

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Tim L: I am so very pleased that you enjoyed your stay. Thank you for your kind words and for taking time to share your experience at our property. All of our staff memebers work very hard to provide our guests with the best possible stay. I'm pleased we were able to get you an office chair that better... More

1 review
5 of 5 stars Reviewed October 31, 2013

I have been staying here for about a month now, and I love everything about my room, then the breakfast in the morning is up to my Standards they have a pool area here a sitting lounge room. I love my stay so far. The staff is very helpful and go out of their way to accommodate me

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ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Sarah H; You are a pleasure to have on our property. Thank you for taking some time to share your experience with other potential travelers. As always please let me know if there is anything we can do to make your extended stay more enjoyable. See you at breakfast! Geri Mulso Assistant General Manager More

1 review
5 of 5 stars Reviewed October 28, 2013 via mobile

I'm working here in Chicago from out of town. Overall, has been a great value for me and my employees. Breakfast has been a welcome amenity to our trip saves allot of time when dealing with multiple needs of employees. On site ( washer and dryer ) only one set. All in all I like it here

Was this review helpful? Yes
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear singleguy46545; Thank you for your kind words. Our kitchen staff takes a lot of pride in providing a hearty and tasty breakfast. I have forwarded your review to the head of that department. I am pleased we were able to meet and exceed your expectation of you and your staff. We look forward to hosting you in the future.... More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013

I was greeted with a sincere "Welcome to Comfort Suites" The girl behind the desk is either a very good actress or very nice. During my stay I discovered it was the latter. Check in was smooth with the exception of the man behind the desk that kept interrupting her to show her something on his phone. I didn't find... More

Was this review helpful? Yes 1
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Kate J; We are so pleased you enjoyed your stay. Thank you so much for taking time out of your schedule to share to experience with Comfort Suites Oakbrook Terrace. We strive to provide superior customer service, thank you for letting us know we are hitting the mark. We look forward to hosting your future lodging needs. Sincerely, Geri... More

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Additional Information about Comfort Suites Oakbrook Terrace

Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Comfort Suites Oakbrook Terrace Hotel
Oakbrook Terrace Comfort Suites
Address: 17 W 445 Roosevelt Rd, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#7 Business Hotel in Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Oakbrook Terrace 2.5*
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