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Staybridge Suites Chicago Oakbrook Terrace

3.0 of 5 200 Royce Blvd., Oakbrook Terrace, IL 60181
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Certificate of Excellence 2014
Staybridge Suites Chicago Oakbrook Terrace
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Staybridge Suites Chicago Oakbrook Terrace
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64 reviews from our community

Traveler rating
    29
    20
    11
    2
    2
See reviews for
21
5
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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san francisco
Top Contributor
77 reviews 77 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After checking out of one of IHG's Candlewood Suites, checking in to Staybridge is true luxury. Always nice staying at a hotel that has been recently renovated to be a hallmark of a brand. Staybridge always has their trade mark 2 story great room for lounging, breakfast room, and evening supper. For evening supper, one nite they had eating chicken... More 

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Chicago, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

We were celebrating our 24th wedding anniversary. The staff was very polite and pleasant. Complimentary breakfast was hot, well prepared, and fresh. Overall clean, fresh, and relaxing atmosphere. Thank you Monae, front desk manager, for making our anniversary special.

Was this review helpful? Yes
Nathan H, General Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Meme1971, Thank you for the kind words about the staff here at the Staybridge Suites Chicago-Oakbrook Terrace. Monet, our Guest Services Manager, has been a tremendous addition to our staff and she will be thrilled to hear how she had an impact in making your anniversary special. We look forward to hosting you again on your 25th anniversary, if not... More 

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 22, 2015

Stayed for a day. Liked the kitchen, etc. Good front desk staff. Free breakfast and happy hour is a plus. Liked the area, near places to eat, only 30 mins to o'hare, only 15 mins to fashion outlets of Chicago, etc Bit dated rooms, but ok.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear luv2trava, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy to hear that you found our location, staff service, breakfast and kitchen commendable. However, I regret that you found our rooms to be a bit dated. Your feedback is instrumental for us to upgrade what we can offer... More 

Portage, Michigan
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 22, 2014

I've stayed with this chain a number of times and this location does not disappoint. It's neatly tucked away just off a main through fare and that gives you a very pleasant setting that is easy to get to. The facility is clean & quiet, rooms are always well cared for and true to the Staybridge plan for functionality as... More 

Was this review helpful? Yes 1
GeneralMgr60181, General Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Thank you for the kind comments and accurate account of the area and hotel. It is so close to everything needed but quiet surroundings for a restful stay. Please visit us again soon. More 

Springfield, IL
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 20, 2014

It's nearly impossible to eat healthy while traveling. With the kitchenette in the Staybridge Suites, I can go to the nearby Pete's Fresh Market and buy healthy foods to eat in the hotel. The rooms are always very clean and the hotel is very quiet. The breakfast in the mornings is extensive. They have social evenings on some of the... More 

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GeneralMgr60181, General Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Thank you for the great review, we agree there are a lot of dining options and great markets to shop at for when you want to stay in and cook. We hope you stay with us again very soon. More 

Atlanta, Georgia
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 13, 2014 via mobile

I checked in unexpectedly on 11/10. It is very difficult to find. The hotel is beautiful. Beyond the young woman at check-in and the shuttle driver, the service was average. I stayed at Staybridges near Newtown Square, PA for 1 month and in Rochester, NY for 2 weeks! If I had to stay here more than 2 nights, I would... More 

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GeneralMgr60181, General Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Thank you for your review, we agree - we are a bit hidden from the busy areas, and while that is great for a more home-like feel - it can make it hard to find the first time. We apologize for this, and hope you come back again. Your feedback is very important to us and we want each guest... More 

asheboro, nc
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2014

they didnt have the room i reserved when we arrived. we booked and needed a room with 3 separate beds. front clerk offered us only $10 a night discount for the inconvenience of someone having to sleep on a sleeper sofa. i threatened to call corporate and they eventually gave us 2 rooms for the original price.....which was very fair.... More 

Was this review helpful? Yes
GeneralMgr60181, General Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Thank you for staying with us recently, and I apologize that the room type you requested was not available. We value your feedback and use it in our staff meetings to improve our responses to our guests. We hope you return and give us another chance to make your next stay wonderful. Thank you. More 

Kuwait
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

BJ greeted me cordially, interested in our dogs and our very short stay. Very impressed with bed and shower quality, roominess of suite and kitchen appointments. Would definitely stay again. Although this Staybridge does not have pool the outstanding area for safe pet walking more than made up for it.

Was this review helpful? Yes
GeneralMgr60181, General Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Thank you for staying with us and the kind words of our staff member, BJ. We love that your dogs had a great stay with us as well, please come back soon! More 

CMI, IL
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 8, 2014

This was our first time at Staybridge Suites Chicago Oakbrook Terrace and it was perfect. Alex, the guest service representative, went out of her way to get us the best suite available. Everything in this hotel is clean and everyone is professional. We enjoyed the free drinks and a light meal at The Social and the wonderful hot breakfast. We... More 

Was this review helpful? Yes 6
GeneralMgr60181, General Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Thank you for being our guests, and for the kind words about our staff members, Alex and Cristina. Please come back soon, we loved having you here. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 2, 2014

How long does it take for money to go back on a credit card. 2 weeks seem long. Dirty hotel. I was back in the room and the cleaning lady hasnt cleaned my room, so i had to wait for her to come and then clean, smh

Was this review helpful? Yes 1
GeneralMgr60181, General Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear Guest, Our apologies for the delay in returning the $10 deposit. Debit cards can sometimes take longer to credit, but we are more then happy to assist in expediting this by speaking with your bank. Please call the hotel and we can assist with this. Sincerely, The Management Team of the Staybridge Suites More 

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Additional Information about Staybridge Suites Chicago Oakbrook Terrace

Address: 200 Royce Blvd., Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Chicago Oakbrook Terrace 3*
Number of rooms: 112
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Also Known As:
Staybridge Suites Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Staybridge Suites Oakbrook Terrace
Oakbrook Terrace Staybridge Suites

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