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Hilton Garden Inn Oakbrook Terrace

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1000 Drury Lane, Oakbrook Terrace, IL 60181
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Best prices for: 1 room 1 guest
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Hilton Garden Inn Oakbrook Terrace
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Hilton Garden Inn Oakbrook Terrace
Hilton Garden Inn Oakbrook Terrace
Hilton Garden Inn Oakbrook Terrace
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414 reviews from our community

Traveler rating
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    40
    24
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plainfield,IL
Top Contributor
68 reviews 68 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here while attending a wessing next door at Drury Lane. We were very happy to be able to walk next door for the wedding. Upon checking in, we brought our things to our room which was very clean. The hotel, though very full, was quiet. We had a nice breakfast the next morning. Overall, for us, it was... More 

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Calabasas, California
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Normally HGI are very good, I do about 40 a year. This one need a little remodeling, the staff are friendly and helpful. I do like the location. The breakfast was below average for a HGI, again needs a little remodeling.

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Minneapolis, Minnesota
Top Contributor
81 reviews 81 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

my wife and I have stayed here for a number of years during the FLW event in Oak Park. On Saturday morning we left at around 7am to spend a wonderful day viewing the incredible imagination of FLW. After touring Coonley House, my wife told me she had been feeling ill and wanted to return back to Minneapolis. After driving... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

i stayed here for a weekend to spend some time with my fiancee for her birthday. it is very close to a lot of things including the shopping center and drury lane. I was very happy with the room and it had a wonderful breakfast. Only real complaint i have is the wifi didn't work in the rooms. Seemed to... More 

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Madison, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago NEW

I've stayed here twice now, once Friday-Saturday, the other time Saturday-Sunday. Both times my visit was superb. The rooms are clean, modern, and comfortable. The staff was polite, professional, and attentive. The breakfast is excellent. And if you're catching a show at the Drury Lane Theater, there is no closer hotel. The Hilton Garden Inn and the Drury Lane Theater... More 

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1 review
1 of 5 stars Reviewed 1 week ago

I stayed at this Hilton Garden Inn for, thankfully, only one night. When I checked in to my room, there was food left visible from the previous guest. I had a dinner meeting that evening, and called the front desk to have the food removed within the 3 hour window the room would be unoccupied. When I again called the... More 

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Dear Lisa B, First, let me apologize to you for our breakdown in quality control, cleanliness and most of all for our lack of providing basic hospitality by attempting to immediately correct this situation. We very much appreciate your business and loyalty to Hilton brands. I also appreciate that you are reaching out and giving us this valuable feedback. I... More 

1 review
3 of 5 stars Reviewed 1 week ago

Nice experience with the exception of a raised area across the king sized bed. Will return. Make you feel welcome and will try bar area next time. Appeared busy and did not feel like waiting. They should have bar menu available for perusal.

Review collected in partnership with Hilton Garden Inn

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Kingman
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had reviewed this on trip advisor was apprehensive but couldn't believe how awesome this hotel was. The staff went over the top to accommodate us when we needed to check in early. Our son was in ICU and we were exhausted from being at hospital we needed to sleep well and get back to hospital. This place was just perfect.... More 

Review collected in partnership with Hilton Garden Inn

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thank you so much for your review! Your generous feedback is quite refreshing and very reassuring. We are glad to hear that you enjoyed your stay with us. We look forward to having the opportunity to welcome you back. Best Regards, Nicoleta Williams More 

United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The front desk staff was not very helpful. They charged $12.95 per person for a buffet breakfast which was terrible. I'm a Hilton Honor member and did not receive the treatment I have received at many other Hilton properties.

Review collected in partnership with Hilton Garden Inn

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Dear John H, We’re sorry you aren’t satisfied with paying for breakfast and for the service you received form our front desk staff. Our breakfast is much more than what you get at other hotels: cooked to order with fresh eggs, bacon, sausage, waffles, as well as a variety of cereals, pastries, and fruits. Thank you for your feedback! Best... More 

La Crosse, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Our overall stay was good. The room was niceand the staff polite. However, I did not like showering in ankle deep water. Obviously the drain was backed up. Housekeeping staff should be alerting maintenance!

Review collected in partnership with Hilton Garden Inn

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