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All 8 Oakbrook Terrace hotels

Hilton Garden Inn Oakbrook Terrace

3.0 of 5 Hotel   |   1000 Drury Lane, Oakbrook Terrace, IL 60181
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84%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
JWitt01 Peoria, Illinois
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362 reviews from our community

Traveler rating
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    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Peoria, Illinois
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

My partner and I travel to the Chicago metro area frequently and just recently discovered this gem. Located right behind Oak Brook Mall, this hotel is reasonably priced with free parking. Whether you plan to shop, dine or take in a Broadway production at Drury Lane, this place is perfect. Just the right size, not too large, not too small.... More

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Yorktown, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

If you are looking to get away from the big city for accommodations this is this place. There is nice a outdoor mall within walking distance and the city remains close enough for business if necessary. If I had more time, I would have attempt to see a show at the theater near the hotel.

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New York
Contributor
20 reviews 20 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here with my husband recently for 6 nights while moving to the area and we had a great experience. Hotel staff was always friendly, especially the night staff. Food in the restaurant during dinner was great! Comfortable in clean room and we both slept great each night. Would definitely recommend!

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Evansville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Outstanading service from all employees. Convenient location and free shuttle service to all area restaurants/mall, etc. Breakfast buffet was excellent including an omlette to order chef. Service was outstanding. A great "smoking" area for cigar lovers! (Which is rare these days!)

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san diego, United States
1 review
4 of 5 stars Reviewed 1 week ago

good service night employees need more training thefalloing day of the trip was good a nice person tredme like a persong not like a persong that it was not going to pay the room for 5 nihnts 200 must have is to much this is not a got survey some time whit a few characters you can tell the quality... More

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Minneapolis, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This was a nice hotel located in a nice part of town. I have stayed at numerous Hilton hotels, but never a Hilton Garden. The bed was suppose to be a king size but was small for a king. The room was nice, hotel was very quiet. I paid for the breakfast package, the breakfast was really good! ALL of... More

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thank you for taking the time to post a review regarding your recent stay at Hilton Garden Inn. Our staff tries to bring personal attention into every guest interaction, and we are very pleased that you received that attention from our staff. Thank you again and we hope to see you next time you are in Chicago. Sincerely, Nicoleta Williams More

United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Bed is broken. My 115 lb wife went halfway to the floor on the sagging bed. It felt like sleeping in a hammock. Result: sore shoulder and migraine headache post hotel stay. This was reported more than 2 times to hotel staff. Issue was not fixed. Noisy HVAC system regularly kicks on/off disrupting sleep. we were very tired when we... More

Review collected in partnership with Hilton Garden Inn

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thank you for taking the time to post a review about our Hotel. Im so sorry you had a less then pleasant experience with us. Sorry you found that the beds were uncomfortable. We have the Garden Sleep System beds in every room, where you can adjust the firmness of the bed through the Dial system. Im sorry that this... More

San Diego, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Although at least one of their front desk attendants was very pleasant, that's the only good thing I can say about this Hotel. It's overpriced, overtaxed, no perks to justify the high cost (no free breakfast) the grounds were under repair, and there was nothing exceptional or special about it. I've had better experiences with more perks for the half... More

Review collected in partnership with Hilton Garden Inn

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thank you for your comments with regard to your recent stay at Hilton Garden Inn. I truly appreciate your review as it provides feedback that we need to re-evaluate guest needs and make the necessary adjustments to our offerings. I’m happy to hear that our front desk agent did a great job of delivering great service. We hope you’ll give... More

Cary
1 review
4 of 5 stars Reviewed 3 weeks ago

Road traffic noise was a little loud in the room as was the refrigerator and air conditioning. The hotel breakfast was among the best I've had in this class of hotel. Good location for Oak Park shopping, nearly walking distance.

Review collected in partnership with Hilton Garden Inn

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thanks for taking the time to post a review about our hotel. I am very happy to her that you enjoyed our breakfast. I’ll be sure to pass this along to Food and Beverage team during the next team meeting. I am so sorry about the noise disturbance. Thanks again and please think of us on your next visit! Sincerely,... More

Lewisville, Texas
Top Contributor
590 reviews 590 reviews
46 hotel reviews
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

My wife and I had a good two-night stay here. It has a modern lobby with a breakfast area/bar and convenience store for snacks, etc. The staff were very professional and friendly and the rooms were decent. My only gripe was that the bed sheets were not at all soft or comfortable - not up to the standard of similar... More

Was this review helpful? Yes
NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thank you for your review of your recent stay at Hilton Garden Inn Oakbrook. I’m happy to hear that our staff did a great job of delivering quality service to you and your wife and that you had an overall good experience at our hotel. We look forward to welcoming you back! Nicoleta Williams Assistant General Manager More

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Additional Information about Hilton Garden Inn Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Oakbrook Terrace 3*
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace

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