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Hilton Garden Inn Oakbrook Terrace

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1000 Drury Lane, Oakbrook Terrace, IL 60181
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Hilton Garden Inn Oakbrook Terrace
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424 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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La porte, in
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Had a reservation. Checked in at around 9 pm and was told because I'm a Hilton Honors member I get an upgraded, much better room at the hotel across from the Hilton Garden. (This is after we unloaded all our bags in the lobby.) I asked what made this room better and the response I got was "you will love... More 

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

I’m sorry we were unable to accommodate you during your recent visit to our hotel. We strive to accommodate 100% of our guests but overbooking situations can happen. Please accept our sincere apologies for the unfortunate circumstances. I hope the next time you are in the area you will give us a chance to provide accommodations for you. Best Regards,... More 

Atlanta, United States
1 review
3 of 5 stars Reviewed 1 week ago

regular type of experience at a three star hotel. no hot water for a few days. were given a free breakfast one morning for that. we were not given the room we paid for either and that was taken care of the next day. mostly nice staff. very clean and modern decoration in the lobby

Review collected in partnership with Hilton Garden Inn

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Columbus, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Good experience with most of stuff.. Very helpful staff at front desk, helped us get a couple of high chairs for our kids. The only cons I would like to mention are with the Heating/ Air Conditioning unit & the lack of parking space. The A/C unit will turn off on itself and then wont turn on. The parking place... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great service and great breakfast. Staff at check in wasn't so friendly but after that the other staff was. The bed was so comfortable and the room was clean. The only reason I'm giving 3 rating is because the staff at check in wasn't so friendly. But everyone else was. Didn't get to use the pool so I can't rate... More 

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Jackson, Tennessee
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We spent two nights here in an excellent location in the western Chicago Suburbs. Next to Drury Lane Theater, a two minute walk across the way where we enjoyed a great play and dinner. The Serta perfect sleeper mattresses were new and so very comfortable. We had a great night's rest; it was so quiet. The staff greeted us and... More 

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Wausau, Wisconsin
Level Contributor
120 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very clean and set up perfect for a wedding we attended in Elmhurst. It was only $99 and was located near Oakbrook Mall and various restaurants. Internet was free but breakfast was $12.95 which is pricy. The staff was very friendly. This is a good wedding hotel!

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Las Vegas, NV
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The people and service are very nice. There is always coffee on hand and delicious cookies about 5:00 PM. Breakfast and dinner are served at the hotel although breakfast is somewhat disappointing as it is much like what is served free at some hotels. Their location is not easy to get to but it is next to the Oakbrook Shopping... More 

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Solon, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

The attention of the Assistant Manager and the entire staff have gone beyond excellent service and exceeding expectations. Because of their attentiveness, going forward, the Hilton will be my only hotel and quite frankly, the only one I would recommend based on my experience. I am really look forward to my next stay at The Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

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Minneapolis, Minnesota
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 29, 2015

We stayed here during the memorial day weekend and really liked the experience. I had checked in online and so my key was ready when I reached and we were settled in pretty quickly. The room itself is spacious enough and well appointed with standard amenities. The bed was very much comfortable unlike some of the other reviewers' experiences mentioned... More 

Was this review helpful? Yes 2
Sylvania, United States
1 review
5 of 5 stars Reviewed May 29, 2015

Outstanding hotel with very respectful and fun folks behind the counter. Short walking distance to outdoor mall and local food. I have traveled many places and this is one of my go to hotels while in the Chicago area.

Review collected in partnership with Hilton Garden Inn

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Prices are for 1 room, 2 adults
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