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All 8 Oakbrook Terrace hotels

Hilton Garden Inn Oakbrook Terrace

3.0 of 5 Hotel   |   1000 Drury Lane, Oakbrook Terrace, IL 60181
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85%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
213Pa29 Cary
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355 people have reviewed this hotel

Traveler rating
    185
    116
    32
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
San Diego, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Although at least one of their front desk attendants was very pleasant, that's the only good thing I can say about this Hotel. It's overpriced, overtaxed, no perks to justify the high cost (no free breakfast) the grounds were under repair, and there was nothing exceptional or special about it. I've had better experiences with more perks for the half... More

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Cary
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Road traffic noise was a little loud in the room as was the refrigerator and air conditioning. The hotel breakfast was among the best I've had in this class of hotel. Good location for Oak Park shopping, nearly walking distance.

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Lewisville, Texas
Top Contributor
586 reviews 586 reviews
46 hotel reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I had a good two-night stay here. It has a modern lobby with a breakfast area/bar and convenience store for snacks, etc. The staff were very professional and friendly and the rooms were decent. My only gripe was that the bed sheets were not at all soft or comfortable - not up to the standard of similar... More

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Frankfort, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was very clean and well maintained! I forgot my toothpaste and was going to buy a small tube from the hotel shop and when I took it up to the lady she said that she could front me a few complimentary packs to get me through my stay. Saved me a couple of bucks, but the nice gesture went... More

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thank you for taking the time to write a review about our hotel. I am glad you had a wonderful experience at experience at Hilton Garden Inn. We hope to see you again next time you are in Chicago. Best Regards, Nicoleta Williams More

Bay City, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Find a restaurant nearby because the Hilton needs every dollar they can get. Especially when up charging at the bar. Maybe they could make reoccurring customers with complementary waters instead of $3…. i'll drink out of the faucet.

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Detroit, Michigan
1 review
2 of 5 stars Reviewed 4 weeks ago

The following are the primary reasons my stay was unsatisfactory: -Upon entering the hotel lobby, I could not even tell if I was in the right place. It looks like the entrance to a restaurant, not a hotel lobby. It was embarrassing, and I'm shocked that the Hilton name is on it. -The revolving door to enter the lobby was... More

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thank you for taking the time to complete our survey. On behalf of entire team of the Hilton Garden Inn , I would like to further extend to you my sincerest apology as I understand from your comments that there were many challenges with your recent stay with us. The circumstances which you encountered were by no means typical of... More

manassas, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I was satisfied with my stay at Hilton Garden Inn. the room was clean, close to the elevator, family was close by. easy access from main highway. staff friendly, breakfast was excellent. also the service. I was there attending a family reunion. this survey should be 200 characters. it need to be less. many people do not have the time... More

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NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff very friendly and our breakfast to your liking. We look forward to welcoming you back to our hotel in the future. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Our weekend stay at the Hilton Garden Inn was one of the most pleasant ones we have ever experienced. From the prompt shuttle service to the front line staff to housekeeping, everything was handled with top notch service and friendly staff. The beds were perfect also!

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Crestview Hills, United States
1 review
4 of 5 stars Reviewed July 16, 2014

Good things: very nice staff, beautiful lobby, good breakfast=$12.95. Nice room and room location=trees at back of hotel. Mattress needed replacing, $3 for a bottle of water in the room=outrageous. Advice=test the bed before accepting the room, bring your own drinks/snacks because there is a refrigerator in the room.

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Shanghai, China
1 review
3 of 5 stars Reviewed July 14, 2014

I was in Oakbrook with some family on a shopping trip and the location of this hotel is very close to Oakbrook Center where we were shopping. Upon arriving to the hotel I was pleasantly surprised to see air purifiers in the room. The room was clean and beds comfortable. I was disappointed by the hotel charging extra for the... More

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Additional Information about Hilton Garden Inn Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Oakbrook Terrace 3*
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 
Number of rooms
128

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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