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Hilton Garden Inn Oakbrook Terrace

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1000 Drury Lane, Oakbrook Terrace, IL 60181
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Hilton Garden Inn Oakbrook Terrace
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421 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Great service and great breakfast. Staff at check in wasn't so friendly but after that the other staff was. The bed was so comfortable and the room was clean. The only reason I'm giving 3 rating is because the staff at check in wasn't so friendly. But everyone else was. Didn't get to use the pool so I can't rate... More 

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Jackson, Tennessee
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We spent two nights here in an excellent location in the western Chicago Suburbs. Next to Drury Lane Theater, a two minute walk across the way where we enjoyed a great play and dinner. The Serta perfect sleeper mattresses were new and so very comfortable. We had a great night's rest; it was so quiet. The staff greeted us and... More 

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Wausau, Wisconsin
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very clean and set up perfect for a wedding we attended in Elmhurst. It was only $99 and was located near Oakbrook Mall and various restaurants. Internet was free but breakfast was $12.95 which is pricy. The staff was very friendly. This is a good wedding hotel!

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Las Vegas, NV
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The people and service are very nice. There is always coffee on hand and delicious cookies about 5:00 PM. Breakfast and dinner are served at the hotel although breakfast is somewhat disappointing as it is much like what is served free at some hotels. Their location is not easy to get to but it is next to the Oakbrook Shopping... More 

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Solon, Ohio
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The attention of the Assistant Manager and the entire staff have gone beyond excellent service and exceeding expectations. Because of their attentiveness, going forward, the Hilton will be my only hotel and quite frankly, the only one I would recommend based on my experience. I am really look forward to my next stay at The Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

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Minneapolis, Minnesota
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 29, 2015

We stayed here during the memorial day weekend and really liked the experience. I had checked in online and so my key was ready when I reached and we were settled in pretty quickly. The room itself is spacious enough and well appointed with standard amenities. The bed was very much comfortable unlike some of the other reviewers' experiences mentioned... More 

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Sylvania, United States
1 review
5 of 5 stars Reviewed May 29, 2015

Outstanding hotel with very respectful and fun folks behind the counter. Short walking distance to outdoor mall and local food. I have traveled many places and this is one of my go to hotels while in the Chicago area.

Review collected in partnership with Hilton Garden Inn

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Novi, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 28, 2015

If I hadn't stayed at other Hilton Garden Inn properties in the past, I would never stay with them again as the property at Oakbrook Terrace, Illinois is the absolute worst! Rude and unfriendly people working the front desk, unorganized and unprepared staffing for breakfast each morning. The hotel is seemed old and outdated compared to other properties in the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Stefan G, General Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Dear Richard P, I am very sorry to hear that my team was not hospitable and did not show care or empathy when you presented them with your concerns. I would very much like the opportunity to hear about your concerns and see what I can to live up to our Promise of a great stay. Could you please reach... More 

Plainfield,IL
Level Contributor
74 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed here while attending a wessing next door at Drury Lane. We were very happy to be able to walk next door for the wedding. Upon checking in, we brought our things to our room which was very clean. The hotel, though very full, was quiet. We had a nice breakfast the next morning. Overall, for us, it was... More 

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Calabasas, California
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 26, 2015

Normally HGI are very good, I do about 40 a year. This one need a little remodeling, the staff are friendly and helpful. I do like the location. The breakfast was below average for a HGI, again needs a little remodeling.

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