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All 2 Oak Lawn hotels

Hilton Chicago/Oak Lawn

3.5 of 5 Hotel   |   9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
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Ranked #1 of 2 hotels in Oak Lawn
A recent review
5 of 5 stars Reviewed September 17, 2013
LindaMZ3721CD Maricopa, Arizona
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285 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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There are newer reviews for Hilton Chicago/Oak Lawn
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Maricopa, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2013

Very nice hotel. I have stayed there before this visit and will definitely stay again. Location is excellent. On occasion you might hear the nearby train passing by, but you hear it and don't hear it. Didn't bother me at all. All types of eateries nearby. Love this location.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Thank you for taking the time to share your feedback with us regarding your most recent stay. I appreciate your loyalty and am pleased that this visit was not your first, nor will it be your last. We look forward to welcoming you back again. Enjoy today! Emily P Dailey Portfolio Reputation Manager More

1 review
5 of 5 stars Reviewed September 13, 2013

From the time we walked in and the time we departed the staff went out of their way to personalized our experience. We have been there on business for the last couple of months and could not have asked for better hospitality. From meeting rooms to catering they have provided us with everything needed for flawless service.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Laura, On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to... More

Oak Lawn, United States
1 review
3 of 5 stars Reviewed August 19, 2013

The hotel was ok, but nothing special. There were a few pieces of chips (Doritos) on the floor of our room. Otherwise the room and bathroom seemed clean. Bedding and pillows were top notch. Fairly loud atmosphere with road noise, etc. but it all blended in as background noise. For nearly $200 a night it seemed overpriced by about $50.... More

Review collected in partnership with Hilton Hotels & Resorts

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Scott, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet... More

Oak Lawn, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2013

For the most part the hotel offers decent amentities. The bathrooms are very small even in the executive rooms. Free wi-fi is a definite plus. However, the staff was not responsive to issues that arose. We were frozen in our conference room even though we asked for the heat to be turned up on 3 seperate occasions. I was apparently... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Brandy, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet... More

Travelers are raving about these Oak Lawn hotels

San Jose, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 18, 2013

The Hilton is ok. We stayed there due to its location. The bathroom was dark in the shower area. The bed linens were old. The fitness center was not well ventilated. Overall the hotel could use some updating.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Janet, I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept my apologies that you did not find the hotel to be to the level that you should expect. Please... More

St. Louis
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

Stayed here to cut the cost of staying at a hotel located in the center of the city. (This location is about 20 minutes out.) The staff was excellent at both the desk and coffeehouse in helping plan our activities. Shuttle service to the train was good (It would have been nice to have it run on the half-hour rather... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Barbara, Thank you for taking the time to share your positive feedback regarding your recent stay with us. e strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We hope that you have an opportunity to visit us again soon and if there is... More

Atlanta, GA
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2013

I've been here twice in the past two weeks and am well pleased. The hotel is older, but the recent renovation is very nice, clean & modern. The room is nice and I haven't had a noisy air conditioner. The location is in a 'working class' neighborhood and next to the rail line, so the views are not 'picture post... More

Was this review helpful? Yes 2
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

DCJ21, Thank you for taking the time to share about your stay with us at Hilton Chicago/Oak Lawn. We are thrilled to hear that you enjoyed our service and convenient amenities; we are especially thankful that you are a returning guest and had an enjoyable experience on your return trip. We are truly humbled by your recommendation, and hope to... More

Slidell, Louisiana
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 3, 2013

Stayed here to be closer to Midway Airport from having business in the outlying areas. Glad I stayed here. The Hotel staff were very helpful and polite! The location was easy to return to the airport, but far enough away as not to hear the planes!! My room was updated, fresh and clean. Some wear areas around the door frames... More

Was this review helpful? Yes 2
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Bill, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service,... More

Arlington Heights, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 31, 2013

I called to schedule a reservation and get a price for a one night stay ... the girl tells me $220 something with taxes. I said okay and do you offer a military discount as I was planning this little weekend trip for myself and military boyfriend and she tells me no. I said Hilton doesn't offer a military discount?... More

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Amy, Thank you for taking the time to share your experience. Please accept my sincere apologies that someone claiming to represent our hotel treated you in such a way. We have investigated this situation at length to ensure that out hotel and reservations staff is communicating clearly. Please know that we absolutely support our men and women in the military... More

Niagara Falls, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2013

Fantastic hotel, great rooms, great food. This would be a 5 star rating, except for the surprise additional $40/night fee upon check-in. If this is company policy, it should be part of the reservation confirmation, not a surprise at the front desk. I know of two other guests staying at the same time who could not accommodate this surprise increase,... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Kelly, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the misunderstanding with your arrival process. Please know that the amount you are mentioning is... More

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Additional Information about Hilton Chicago/Oak Lawn

Address: 9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
Phone Number:
Location: United States > Illinois > Oak Lawn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Oak Lawn 3.5*
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Also Known As:
Hilton Oak Lawn Hotel Oak Lawn
Hilton Hotel Oak Lawn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our Midway Airport hotel is perfect for business and leisure travelers. Our Hilton Chicago/Oak Lawn offers complimentary airport shuttle with house phone at baggage claim. All guests can take advantage of our complimentary WiFi, and access to our indoor swimming pool and fitness center. Just 4 miles South of Midway Airport and Orange Line train to downtown Chicago. 3 blocks to Chicago Metra Commuter Rail Train. Easy walking distance to area shopping, dining and entertainment. ... more   less 
Number of rooms
184

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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