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All 2 Oak Lawn hotels

Hilton Chicago/Oak Lawn

3.5 of 5 Hotel   |   9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
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Ranked #1 of 2 Hotels in Oak Lawn
A recent review
5 of 5 stars reviewed 4 days ago
Sharlene K
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293 reviews from our community

Traveler rating
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    98
    55
    26
    21
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76
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is the second time we've been to this hotel. One of the features we liked about this hotel is the van that picks you up from the airport, orange line and, when available, will drive you to within a 5 mile radius. If you are a Hilton Gold Member, you have access to the executive lounge. Ellen is often... More

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Kansas City, Kansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a nice hotel with a great executive floor/amenities. Manager reception from 6-10 with beer, wine and snacks. Location is busy but close to lots of good restaurants (Portillos) and shopping. The rooms were ok. Only hiccup I had was first room they gave me smelled like smoke (although non-smoking room). However, they were able to get me switched... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I did not stay here, but I did attend a conference here. They have several rooms, large and small that are furnished nicely and are comfortable to be in for large periods of time. My first impression when arriving was the actual architecture of the hotel. I mean, it's a cylindrical style building, which is very unique. There is a... More

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1 review
2 of 5 stars Reviewed 3 weeks ago

It seems like the manager is about color, She is black and gave a room to a black due without reservations. I had a full price reservation and she overpass me when I was waiting for my room. She told me the room were not ready and when his dude came, got a room right away. I waited and got... More

Review collected in partnership with Hilton Hotels & Resorts

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OakLawn1, General Manager at Hilton Chicago/Oak Lawn, responded to this review

Dear Javier L., We are sorry that you had a disappointing experience upon arrival. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More

Travelers are raving about these Oak Lawn hotels

Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was really clean. No dust and no feathers all over the place from the down pillows. The bathroom was VERRRRRRRRRRy clean. No spots in the tub- toilet was clean. Staff wise: they were pretty professional. Only thing is... the front desk didn't answer the phone when I called from my room. Super strange...but that's not THAT big of... More

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Cohutta, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Was there to attend a wedding...bride reserved block of rooms and unfortunately that did not happen. The guests and wedding party were ALL OVER THE HOTEL. So we were running from one floor to the next trying to get together...Not what the bride and groom had planned. And no one seemed to care that we were all over the place.... More

Review collected in partnership with Hilton Hotels & Resorts

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Boynton
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at this Hilton for business. Overall it was a good hotel with nice amenities including the restaurant on-site. The staff seemed to be a bit young and not very experienced in customer service, but helpful. The rooms were a nice size and I really appreciated the updated decor; however, my room had an adjoining door and I could... More

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Richton Park, Illinois, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

The HILTON OAK LAWN really did it. We booked two rooms for our reunion on 8/29/14 thru 8/31/14 but when I got there to pay they gave one of my rooms away. I was on the the committee which sponsored our family reunion (Burton and Rucker Family Reunion) this year and majority of my family was staying in the hotel.... More

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Andrew, We appreciate your feedback. We are so glad that you had a chance to come in and meet with the General Manager so we were able to learn more about your situation. We are pleased that you will be joining us again to experience the hotel. As we discussed, we used your experience as an opportunity to improve the... More

Rural
Contributor
19 reviews 19 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in the Oak Lawn Hilton. The hotel is fine and the staff are good. Free parking is a bonus also so the trip was very enjoyable. There is some noise from the busy roadway and also from the commuter rail line but not a major problem in the room I had on 7th floor.

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

Staff and facility are excellent. All the amenities looked very good. When talking to others in the hotel, they were very happy with the accommodations. This facility is in an excellent locations for some shopping and economically priced restaurants.

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Chicago/Oak Lawn

Address: 9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
Phone Number:
Location: United States > Illinois > Oak Lawn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Oak Lawn 3.5*
Number of rooms: 184
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Also Known As:
Hilton Oak Lawn Hotel Oak Lawn
Hilton Hotel Oak Lawn

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