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Hilton Chicago/Oak Lawn

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9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
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1 room 1 adult
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Hilton Chicago\/Oak Lawn
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446 Reviews from our TripAdvisor Community

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Washington, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a very attractive hotel, with excellent customer service. It has great amenities, including a nice indoor pool, business center, nice restaurant and bar with good and not over-priced food and drinks. The free shuttle to Midway Airport is a very nice feature. There surrounding area is also good for what is in essence a suburban hotel. There are... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carole B
Port Charlotte, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The worst experience ever! We actually had 2 rooms over our stay. The first one had a huge stain on the carpet, a dead bug on the wall above the bed, a blue pill on the floor by the desk, and a coffee maker that spewed water everywhere. When we complained, they moved us to another room. On Saturday night,... More 

Helpful?
Thank DisgruntledTrveler
Brooke B, Guest Relations Manager at Hilton Chicago/Oak Lawn, responded to this review

We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Let me assure you that we take great pride in the service that we provide to each guest and anything short of fantastic is not acceptable. The security of our guests is our number one priority. I would... More 

Travelers are raving about these Oak Lawn hotels

Safety Harbor, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel's staff consistently makes me feel welcome and a a part of the family. I stay there frequently on business and the staff is exceptionally friendly and accommodating. Whitney's Restaurant consistently delivers great service and food.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer P
West Palm Beach, Florida
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

With clean rooms, friendly staff and exceptional service, our stay at this hotel can only be described as warm and relaxing on a cold winter's night. The hotel is close to the hospital and convenient to Midway Airport as well as the shops of downtown Oak Lawn. My one complaint was that the windows need cleaning on the outside.

Helpful?
Thank Joseph Y
Chicago, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Hold tight to your personal belongings. Night one, a guest had their spare tired stolen off of their Jeep. Night two, behind a door that needed to be open with a code, two members of our bridal party had their purses/clutches stolen. The front desk was ZERO help. Shrugging their shoulders, dismissing us, and eventually retreating to a back room... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary J
Brooke B, Manager at Hilton Chicago/Oak Lawn, responded to this review

Mary J- Thank you for taking the time to share your feedback. We strive to provide a flawless experience, and we sincerely apologize for your experiences. The safety and security of our guests is a top priority for us. While reports of theft are very rare, we take all claims very seriously. Based on your feedback we have implemented new... More 

Stone Mountain, United States
1 review
5 of 5 stars Reviewed January 2, 2016

This was our second time at Hilton Oak Lawn. Our first time was for our wedding. We were treated like royalty on that trip and this one was just as satisfying. Outstanding service and we recommend this hotel to anyone staying in the Chicago area.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Thomas B
Level Contributor
7 reviews
6 hotel reviews
3 of 5 stars Reviewed December 23, 2015 via mobile

Service - 100%; restaurant in hotel; perfect, nothing to be ashamed of; executive lounge on 12th floor - good; breakfast - and that's where problem starts - choice very simple, I would even call it almost no choice. Room is the biggest problem. - almost no ventilation system in bathroom, so after shower every thing in bathroom is wet and... More 

Helpful?
Thank Przemysław C
GRAND RAPIDS
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 20, 2015

Driving from Michigan I needed a place with easy access on/off Interstate 294, close to Blue Island and Midway Airport. I couldn't have planned it more perfectly, if I say so myself. The Hilton Oak Lawn is located halfway between both. I arrived early, around 12:30pm fully planning to check-in and wait until 3pm to occupy my room. To my... More 

Helpful?
Thank ARJA C
Cardiff by the Sea, United States
1 review
5 of 5 stars Reviewed December 16, 2015

Hotel was located near hospital where we were helping family members. Good value, nice room, great parking and good staff'. Hotel furnishings both public and in-room areas were modern, tasteful and clean.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John M
Moline, United States
1 review
5 of 5 stars Reviewed December 11, 2015

I would absolutely recommend the Hilton in Oak Lawn to anyone visiting the area. The staff was amazing, the food was wonderful, and the fitness facility actually had enough equipment to get a good work out. I give this hotel 5 stars!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steve E
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