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All 2 Oak Lawn hotels

Hilton Chicago/Oak Lawn

3.5 of 5 Hotel   |   9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
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65%
Ranked #1 of 2 hotels in Oak Lawn
A recent review
4 of 5 stars reviewed 3 days ago
L R Detroit, Michigan
  • Reviews (264)
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264 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Detroit, Michigan
Top Contributor
54 reviews 54 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently had an unexpected stopover in Chicago and got this hotel through hotwire. For the price that I paid, I thought this was a very good hotel. Consider the circumstances that brought me to Chicago for the night in the first place, the staff that checked me in that night was very pleasant and accommodating. Helped to ease my... More

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OakLawn1, General Manager at Hilton Chicago/Oak Lawn, responded to this review

Dear Melissa H., Thank you for your very kind note We are glad had a good stay with us considering the circumstances and would consider the Hilton Chicago/Oak Lawn again should you need to visit our area in the future. Thank you as well for mentioning how pleasant and accommodating our staff was. It was a delight to read and... More

Cleveland, Ohio, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Reserved room at Hilton for a family Funeral. Arrived 6-30-14 for one night stay. Late evening, electricity had gone out. No electricity, no A/C, and woke to no running water. As of 630am, no Manager had been on premises. Had to leave hotel, find another hotel down the road, HOLIDAY INN EXPRESS, was gracious enough, which we had to pay... More

Review collected in partnership with Hilton Hotels & Resorts

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Donna, Please accept my sincere apologies that your experience was not what it should have been. Please reach out to me directly so I can follow up on your experience and make this right for you. I hope to speak with you soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Hilton Chicago/ Oak Lawn edailey@greenwoodhospitality.com 313-253-4344 More

Travelers are raving about these Oak Lawn hotels

Dubuque, United States
1 review
2 of 5 stars Reviewed 1 week ago

The hot water pressure was so low that the shower would not stay on so I had to take a cold shower. The desk clerk did offer for maintenance to come take a look at it, but being that I had to be at a meeting within an hour, I did not have time for that. Coffee maker did not... More

Review collected in partnership with Hilton Hotels & Resorts

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Angela, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. I would like to truly apologize for the issues you had during your stay, it is simply unacceptable for so many items in your room to have... More

Philadephia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had a great experience at the hotel. Friendly and FAST check-in, clean room. However the air conditioning units were extremely noisey. I had one in my room and one in the bathroom. Both kept me up most of the night. Otherwise my short stay at the hotel was great. I especially love the fact that Hilton carries PTR bath products!!

Review collected in partnership with Hilton Hotels & Resorts

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Melissa, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Please accept my apologies that the ventilation in your room caused you disturbances. We will use your feedback to... More

Rochester, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall Experience great. Resteraunt a little over priced for the service you get. Roof leaked on me during dinner and paid $15 for breakfast and the food was not fresh. The staff was friendly, but did not offer anything when I reported issues.

Review collected in partnership with Hilton Hotels & Resorts

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Kimberly, Thank you for taking the time to share your valuable comments with us. We truly value your input and very much rely on you to help us improve. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Please accept my sincere apologies that your... More

York, Pennsylvania
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here during a business trip. It was recommended by a co-worker who stayed at the same location. Front desk staff was excellent. Room was fantastic: large, clean, comfy. Food in restaurant was good but the service was lacking. The employees seemed more interested in talking on their cell phones and watching TV.

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Wld chic, Thank you for your review. I see that perhaps you posted your comments twice, or you traveled with a co-worker and shared the same content. I appreciate you feedback and am glad that you enjoyed your visit. We will use your comments about the service in the restaurant to make improvements. We hope to have a chance to... More

York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here during a business trip. It was recommended by a co-worker who stayed at the same location. Front desk staff was excellent. Room was fantastic: large, clean, comfy. Food in restaurant was good but the service was lacking. The employees seemed more interested in talking on their cell phones and watching TV.

Review collected in partnership with Hilton Hotels & Resorts

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Chelsea, I am so pleased that you took your coworker's recommendation and stayed with us. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. Thank you for your kind words about the reception team. All of the staff takes great pride in knowing that their hard... More

Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a nice hotel within the city limits and close to midway airport this is a wonderful hotel with great room-service... The pool is beautiful and the workout area is nice. The rooms are always clean and it is very quiet.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Catherine, Thank you for choosing us as your hotel during your last visit. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We are so delighted to hear you had a pleasant stay and that you... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

First off, hotel is extremely far from the airport. You'll pass atleast 15 hotels before you even find the Hilton. Second, the shuttle seems run whenever it wants instead at an acurate time. Also if your flight arrives late (after 1030) expect to pay a steep tax fee. The rooms are clean but water pressure in the shower is weak... More

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Rick, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Your willingness to... More

Waukegan, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Took family for short over-nite stay. Hotel good location and near many eateries. Stayed at hotel for concert in Tinley Park. 20 min. ride. Hotel front desk was superb! Housekeeping needs a little more effort. Kids enjoyed pool. For the price...hotel should have 4-5 star standards and performance. Would stay again....

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Ron, Thank you for choosing us as your hotel during your last visit. It was a pleasure to have you and your family at our hotel. I appreciate your feedback regarding the areas we can still improve upon and we will use your feedback to monitor the quality and service that we are providing. We hope to have a chance... More

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Additional Information about Hilton Chicago/Oak Lawn

Address: 9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
Phone Number:
Location: United States > Illinois > Oak Lawn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Oak Lawn 3.5*
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Also Known As:
Hilton Oak Lawn Hotel Oak Lawn
Hilton Hotel Oak Lawn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our Midway Airport hotel is perfect for business and leisure travelers. Our Hilton Chicago/Oak Lawn offers complimentary airport shuttle with house phone at baggage claim. All guests can take advantage of our complimentary WiFi, and access to our indoor swimming pool and fitness center. Just 4 miles South of Midway Airport and Orange Line train to downtown Chicago. 3 blocks to Chicago Metra Commuter Rail Train. Easy walking distance to area shopping, dining and entertainment. ... more   less 
Number of rooms
184

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