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All 2 Oak Lawn hotels

Hilton Chicago/Oak Lawn

3.5 of 5 Hotel   |   9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
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64%
Ranked #1 of 2 hotels in Oak Lawn
A recent review
4 of 5 stars reviewed today
JHR6829 Zionsville, Indiana
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271 people have reviewed this hotel

Traveler rating
    86
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    53
    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Zionsville, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

Since this hotel is in somewhat of a remote location away from the city but close to Midway, my expectations were fairly low. The room on the 11th floor was clean and updated. We ended up having to add an additional night and the front desk was very helpful in accommodating us. The executive lounge was spacious and provided a... More

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Chico, California, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

First night staff was polite. Second day not so nice. Starbucks girl in lobby is awesome. There were dirty dishes in the hall that were there for two days before being picked up. There was a refrigerator in my room so I went after work to get some items at the local store. When I returned later that day the... More

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Marietta, Georgia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel many times and it is generally a good value and a great location. This time, unfortunately, nothing seemed to go right from the beginning. Our rooms were not ready upon arrival, the front desk checked w/ housekeeping and told us they would be ready in 45 minutes so we headed out to get a... More

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Merry Banker, Thank you for staying with us, and for sharing your comments on TripAdvisor.com. We have the greatest concern and respect for every guest’s experience. We take your comments seriously and use them as an opportunity to improve. Although I am pleased that amenities such as the hotel shuttle were very helpful I regret that we missed many other... More

Travelers are raving about these Oak Lawn hotels

Visalia, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I joined my wife for a business seminar hosted at the Hilton 5/31-6/1. Upon arriving, the staff was professional and friendly. The original room was nice and had a great view of the surrounding area. However, my wife and I woke up the next day and discovered we had bed bugs. Upon notifying the hotel staff, they were apologetic and... More

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Tim, Thank you so much for your kind words about our hotel service team. I am so pleased that they had a positive impact on your visit. We take hotel hygiene and cleanliness very seriously. As a result, Hilton has established very strict standards for cleanliness for all of their hotels, including pest control. In the unusual event we are... More

Grass Lake, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was extremely clean, and the staff was very pleasant. During our stay our remote broke, the repairman was at our room within 10 minutes.Check in and check out was quick. Even though the hotel was full, the rooms at night were quiet. Our second stay here and I'm sure we will be back

Review collected in partnership with Hilton Hotels & Resorts

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Kara, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Thank you for taking the time to share your positive comments with us and your fellow travelers. We can’t... More

Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a couple nights for business and it was an enjoyable stay. The rooms are nice, the bed was comfy and the shower was hot. The executive lounge was nice and had some good snacks. The only weird thing is that the hotel is almost circular in shape, so I probably walked around the thing 3 times before I... More

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Cody, Thank you for taking the time to share your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We do have signage just off of the elevator to help guide you down the shortest rout to your guest room, we will... More

Palos Heights, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful room, excellent bar and restaurant and exceptional staff. Always stay at a Hilton. Front desk staff was very helpful with directions to the wedding reception i was in town for. Also gave tips for last minute shopping the ladies in my family were needing. Another very pleasant stay at a Hilton.

Review collected in partnership with Hilton Hotels & Resorts

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Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Thomas, I am so pleased that you were able to stay us while you were in town for the wedding. On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will... More

Detroit, Michigan
Top Contributor
56 reviews 56 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently had an unexpected stopover in Chicago and got this hotel through hotwire. For the price that I paid, I thought this was a very good hotel. Consider the circumstances that brought me to Chicago for the night in the first place, the staff that checked me in that night was very pleasant and accommodating. Helped to ease my... More

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OakLawn1, General Manager at Hilton Chicago/Oak Lawn, responded to this review

Dear Melissa H., Thank you for your very kind note We are glad had a good stay with us considering the circumstances and would consider the Hilton Chicago/Oak Lawn again should you need to visit our area in the future. Thank you as well for mentioning how pleasant and accommodating our staff was. It was a delight to read and... More

Cleveland, Ohio, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Reserved room at Hilton for a family Funeral. Arrived 6-30-14 for one night stay. Late evening, electricity had gone out. No electricity, no A/C, and woke to no running water. As of 630am, no Manager had been on premises. Had to leave hotel, find another hotel down the road, HOLIDAY INN EXPRESS, was gracious enough, which we had to pay... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Donna, Please accept my sincere apologies that your experience was not what it should have been. Please reach out to me directly so I can follow up on your experience and make this right for you. I hope to speak with you soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Hilton Chicago/ Oak Lawn edailey@greenwoodhospitality.com 313-253-4344 More

Dubuque, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hot water pressure was so low that the shower would not stay on so I had to take a cold shower. The desk clerk did offer for maintenance to come take a look at it, but being that I had to be at a meeting within an hour, I did not have time for that. Coffee maker did not... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Chicago/Oak Lawn, responded to this review

Angela, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. I would like to truly apologize for the issues you had during your stay, it is simply unacceptable for so many items in your room to have... More

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Additional Information about Hilton Chicago/Oak Lawn

Address: 9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
Phone Number:
Location: United States > Illinois > Oak Lawn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Oak Lawn 3.5*
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Also Known As:
Hilton Oak Lawn Hotel Oak Lawn
Hilton Hotel Oak Lawn

67 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our Midway Airport hotel is perfect for business and leisure travelers. Our Hilton Chicago/Oak Lawn offers complimentary airport shuttle with house phone at baggage claim. All guests can take advantage of our complimentary WiFi, and access to our indoor swimming pool and fitness center. Just 4 miles South of Midway Airport and Orange Line train to downtown Chicago. 3 blocks to Chicago Metra Commuter Rail Train. Easy walking distance to area shopping, dining and entertainment. ... more   less 
Number of rooms
184

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