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BEST WESTERN PLUS Chicago Southland

2.5 of 5 4375 Frontage Road, Oak Forest, IL 60452 (Formerly Ramada Limited Oakforest)
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Certificate of Excellence 2014
BEST WESTERN PLUS Chicago Southland
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BEST WESTERN PLUS Chicago Southland
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106 reviews from our community

Traveler rating
    58
    31
    10
    4
    3
See reviews for
48
15
9
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (15)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (19)
All months
1 review
4 of 5 stars Reviewed 1 week ago

I rented a jacuzzi suite for my anniversay and it was great in size but the Jacuzzi was nothing more than an oversized tub, it barely accomodated the two of us. The hotel was really nice and clean and the staff was truely nice. It was located in a great area, it was close to shopping and other fooderies, and... More

Review collected in partnership with Best Western

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Ontario, CA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great employees and hospitality make this a great hotel. It doesn't hurt that it is located freeway close also. The clerk at registration went out of her way to provide us with an upgrade at check in. The rooms are large and provide all the needed amenities. I will definitely stay here again. The people make the hotel wonderful. Thank... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

What an awesome review! I am so happy to hear you enjoyed your stay with us! If available we always try to offer our guests an upgrade to a larger room. We look forward to serving you again soon! More

St. Louis, MO, United States
1 review
5 of 5 stars Reviewed September 17, 2014

This hotel is excellent! My stay was very nice, the staff was so friendly and accommodating especially to my in-town family that came to visit me. I will definitely be returning to this hotel again. And it is very close to any and everything you need. Driving in was a bit unnerving because I thought I was in the wrong... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

WOW! What an excellent review! We are happy to provide our guests with the best available service at all times. We are also happy to hear our signage helped you find our hotel. We are looking forward to serving you again very soon. More

1 review
3 of 5 stars Reviewed September 16, 2014

Our handicap room was terrible. The furniture was so bad the bed was like sleeping on a air mattress with no air. The hide a bid couch the cushions were so old they didn't fit on the couch and the hide a bed had springs pocking out. The outside flood lights shined in the windows all night. The shades did... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

First let me thank you for taking the time to leave us a review and for being our guest! I would like to apologize for the issues you encountered in your room. We will be double checking the mattress and furniture to make sure the room is comfortable for our guests. We hope you give us another chance to serve... More

Charlotte, North Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2014

Yes, this location is very industrial/commercial, however the hotel is not reflective of the loading docks nearby. It's fresh, it's clean, the staff is super-friendly, the grounds are well-kept. The only problem encountered was the slow internet. I ended up using my phone as a hot spot because of the slow speeds. When I called down to the front desk,... More

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

Thank you for your review. We appreciate you allowing us to serve you and are happy to hear you enjoyed your stay. I appreciate your feedback regarding the internet connection and we currently are have our maintenance engineers and IT staff testing the entire property and making equipment improvements to ensure all guests have a great signal. Please allow us... More

Salt Lake City, Utah
Top Contributor
69 reviews 69 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 6, 2014

Solid hotel for the a area. Easy to get in and out. Clean. Very roomy and reasonably priced. The only drawback or complaint that I have about my room or the property involves my drapes and the air conditioner. The drapes allowed a lot of light in at night so the room was blind. They also get blown up every... More

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

Thank you for the privilege of serving you during your recent visit. I am happy to hear you enjoyed our convenient location and friendly staff. I would like to apologize that the drapes did not block out all the outside light. I will be having my maintenance staff look into this right away. We look forward to serving you again... More

Chesterfield, United States
1 review
4 of 5 stars Reviewed August 26, 2014

I initially stayed her in July when my son had to be at school for Freshman Orientation. I really enjoyed my stay; the room was clean and the breakfast was good. Their continental breakfast is wonderful...juice, coffee, eggs, waffles and an assortment of pastries. The pool is rather small but the upside is that there's a Jacuzzi and both are... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

Thank you for your review. We are happy to provide our guests with the best available service at all times. We are happy to hear you got the chance to enjoy some of our amenities. We are looking forward to serving you when you come to visit your son in college. More

Yelm, Washington, United States
1 review
4 of 5 stars Reviewed August 25, 2014

Staff was great! (Ashley & Denise Thank You) Price matched online rates for us. Very friendly and helpful. Comfortable beds, clean. Excellent free breakfast with complimentary water and coffee available 24 hours. Our window had a problem but staff addressed. Would highly recommend.

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

Thank you for being our guest! I will share your wonderful comments with Ashley and Denise! I am happy to hear we were able to price match the online only rate for you and that you enjoyed your entire stay with us. We hope to see you again soon! More

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed August 25, 2014

We went to Chicago on a last minute family trip. We were very pleased with our trip and plan to stay again soon. The breakfast was good. The staff was very willing to help. The cleanliness was the part that stood out most to us. Location is good for quick access to interstate and food chains.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

Thank you for the wonderful review! We love hearing for our guests! We are so glad you had a comfortable and enjoyable stay. We look forward to having you stay with us again soon! More

Deux-Montagnes, Québec
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 16, 2014

This hotel is good for visiting Chicago. The train is at 5 minutes of driving and takes 40 to 55 minutes to get to LaSalle station, downtown Chicago. The room was perfect and the pool too. The hot breakfast was very good. People at the front desk were very helpfull.

Was this review helpful? Yes
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review

Thank you for being our guest and taking the time to leave us a review! We are happy to hear you enjoyed your stay with us and the convenience of getting to Downtown Chicago. We look forward to having you stay with us again! More

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Additional Information about BEST WESTERN PLUS Chicago Southland

Address: 4375 Frontage Road, Oak Forest, IL 60452 (Formerly Ramada Limited Oakforest)
Phone Number:
Location: United States > Illinois > Oak Forest
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Chicago Southland 2.5*
Number of rooms: 150
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Also Known As:
Best Western Plus Chicago Southland Hotel Oak Forest
Oak Forest Ramada
Ramada Oak Forest

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