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Hilton Chicago/Oak Brook Hills Resort & Conference Center

Certificate of Excellence
GreenLeadersSilver level
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3500 Midwest Road, Oak Brook, IL 60523 (Formerly Oak Brook Hills Resort)
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Hilton Chicago/Oak Brook Hills Resort & Conference Center
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172 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
  • All months
    (172)
  • Mar-May only
    (41)
  • Jun-Aug only
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    (58)
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    (25)
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La Vista, Nebraska
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great staff, they took great care of my family and I. No request was too small. Breakfast buffet was excellent and the back bar was a great place for dinner. We really enjoyed the 3mile walking loop right across the street. They are pet friendly which is a big plus for us.

Was this review helpful? Yes
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Adults, kids, dogs...everyone's welcome as we are indeed a pet-embracing resort in a very bucolic setting that offers something for everybody! We hope you and your family will be back soon. There are a few months of summer still ahead of us - so don't miss out! More 

Level Contributor
187 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed one nite over Mother's Day and loved the hotel, close proximity to drury lane, and the excellent room service for breakfast that came w my deal. Came back in June w 2 grandkids and got a wonderful view of the golf course on the 11th floor. Pool area are great. Very busy hotel...2 weddings an 2 family reunions so... More 

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Thank you for returning to the Hilton Chicago/Oak Brook Hills Resort & Conference Center. We so appreciate your patronage! It is indeed very busy now that summer is here...our golf course (which currently ranks as the #1 attraction in Oak Brook by Tripadvisor reviewers, by the way!) is in great shape, the pools are brimming with activity, the Grille patio... More 

Madison, WI
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

While looking for a get-away in the Chicago area, we found the Hilton Resort & Conference Center in Oak Brook. What an amazing get-away so close to home!! We especially enjoyed the golf course and the pool (indoor & outdoor & huge hot tub.) 15 minutes from the Frank Lloyd Wright Home & Studio in Oak Park and multiple good... More 

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Your headline “An Oasis in the Metro Chicago Area!” describes it perfectly...so close to the big city yet a world away. A great getaway to re-invigorate the senses! Thank you, also, for mentioning the HHonors program - a rewards program like no other allowing guests to earn points, miles and rewards while enjoying exclusive benefits. It really is the best... More 

Seattle
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a very comfortable stay here, meeting with family and friends. We had a two queen, two room suite with a view of the golf course. (actually the foyer was like an extra room.) The beds were comfortable, 2 big TVs (living room TV was quite large.) I didn't play the golf course because of the coolish, drippy weather,... More 

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

It's wonderful to read how we succeeded in making you, your family, and friends feel so comfortable during your stay with us. Providing our guests with service and quality that will make their time with us memorable is our number one goal, and our efforts are made worthwhile when we hear such positive feedback from those who matter the most... More 

atlanta
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Wrapping up our four night stay tonight and checking out in the morning. Found our great rate on Hotwire that gave us a 4th floor room overlooking the 18th green. Hotel staff at every contact was on point the entire stay. Room was clean with a great bed, comfy pillows, soft towels, and a 42 inch flat panel that had... More 

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Thank you for remarking upon the beautiful accommodations, views, grounds, food & beverages, and excellent care you received from our team members while a guest at the Hilton Chicago/Oak Brook Hills Resort & Conference Center. We truly appreciate the accolades! As you noted, it has been an exceptionally busy month for us, and the weather these days provides an extra... More 

Galena, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Family has stayed at the Hilton in Oakbrook, IL., numerous times in the past; 3 to 4 times a year. Since the hotel has become a Hilton property, the last two stays have been less than satisfactory. We have been placed next to loud parties, weddings. We were moved once, on request, right next to another problem. Ask for a-joining... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Thank you so much for your comments. While feedback from our guests is always welcome and of significant value, we are sorry to read that we failed to meet your expectations in several areas. We certainly understand how frustrating it must have been to be placed near larger parties when you had been looking for quiet accommodations. When it is... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was trying to book a hotel for my family and me. I booked the room and then called to make sure the reservation was right, but I was sent to a line that wasn't even the hotels and the lady on there could not understand what I was saying because she didn't speak English well. I then called back... More 

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

We would like to apologize for the challenges you experienced with Hilton's reservation service. Your experience is contrary to the high level of service we strive to maintain, and of which you have every right to expect at the Hilton Chicago/Oak Brook Hills Resort & Conference Center. We regret if this incident may have marred what would have otherwise been... More 

St. Louis
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 1 night. As a diamond, I was not upgraded, but I was given a room on the 9th floor overlooking the golf course. Rooms on the end are oriented oddly, and the TV isn't facing the bed. The windows would allow sun to basically blow on you in the Am, but the dark curtains do a very good job... More 

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

The views are beautiful, the rooms are light filled and spacious, and our culinary fare is delightful - but our dedicated staff truly makes the difference! We wish to thank you for recognizing that and hope to be seeing you again soon. More 

Warsaw, Indiana
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is not a Fancy Floridian resort. Keep that in mind. What this hotel and conference center offers is more business oriented with somewhat leisure activities for accompanying family members etc. rooms are nice, it has a golf course and a couple of pools including 2 lanes for lap swimming. Bars, pool table, darts etc.

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

In Florida we are not, though our recent weather would make you think otherwise! We are indeed both a Resort as well as a Conference Center, offering a wonderful balance of work & play. It's a great place to attend meetings, enjoy excellent cuisine (whether you're attending events or visiting one of our restaurants), play a round of golf, peruse... More 

Oklahoma City, Oklahoma
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Executing a Chicago to Colorado move and found this place looking for a good place to rest between packing and moving, without paying a fortune for parking. The Hilton Oak Brook Hills popped up with good rate, a resort credit, and free parking: perfect. I arrived in the midst of a torrential downpour, and my GPS failed, and I had... More 

Was this review helpful? Yes
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Thank you for your wonderful review! We are very excited to read that you found the perfect place to rest between packing and moving. The Hilton Chicago/Oak Brook Hills Resort & Conference Center truly does provide a unique opportunity to relax in a beautiful setting so close to the busy city center of Chicago. Thank you, also, for recognizing the... More 

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