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Hilton Chicago/Oak Brook Hills Resort & Conference Center

3.5 of 5 3500 Midwest Road, Oak Brook, IL 60523 (Formerly Oak Brook Hills Resort)
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#1 of 7 Hotels in Oak Brook
37 Reviews 4.5 of 5 stars
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Hilton Chicago/Oak Brook Hills Resort & Conference Center
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Hilton Chicago/Oak Brook Hills Resort & Conference Center
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37 reviews from our community

Traveler rating
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    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Cedar Falls, Iowa
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We had a business conference scheduled for this hotel for months. At check in, we were notified that they had overbooked and moved us to a hotel 11 miles away. There was no notice of this change to us before arrival. Several of my colleagues were at another hotel, so traveling back and forth to our conference together was not... More

Was this review helpful? Yes
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Providing excellent guest service is our number one goal at the Hilton Chicago/Oak Brook Hills Resort & Conference Center, and we very much regret that we did not have an opportunity to accommodate you as planned and demonstrate our true level of hospitality . It is unfortunate that so much in our daily lives seems to revolve around computers, as... More

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed 1 night in September at this hotel. It was a quick last minute getaway. We enjoyed Chicago but preferred to stay on the outside of the city to avoid parking fees and high priced hotel fees in the city! Pros We booked the king suite with balcony, LOVELY views! Quiet and Relaxing! The bed...OMG was... More

Was this review helpful? Yes
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Thank you for your excellent observations as it is through our valued guests, such as yourself, that we gain insight into areas of our business that require attention, areas that may otherwise go unnoticed. To that end, you will be thrilled to know that our new affiliation with Hilton will soon provide some wonderful new amenities - including snuggly microfiber... More

COLUMBUS OHIO
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Surprisingly Good! I will likely be back. Parking was uniformly awful, but the rest of the Hotel was good. Lobby was well laid out, with desk to the right, elevators and bar in center and ballrooms/function area to the left. Room was marvelous, clean and airy, view was wonderful. Well laid out and the bed was comfy. WiFi free and... More

Was this review helpful? Yes
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Functionality and serviceability are definitely key attributes of the Hilton Chicago/Oak Brook Hills Resort & Conference Center. The property's layout was specifically designed to cater to large-scale meetings and social events while preserving the atmosphere of a first class resort with a championship golf course, indoor and outdoor pools, and several options to enjoy excellent cuisine and libations. New local... More

Austin, Texas
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was very helpful and friendly. Rooms were roomy and comfortable. Great / pretty facilities. Priced very reasonably. Right off I-88 and not too terrible of a drive to the city. We stayed here vs. downtown and drove down and back each day to avoid Chicago prices. Takes about 45 minutes to get downtown. Just have $1.50 in coins each... More

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Thank you for your very insightful and helpful comments regarding your recent visit to the western suburbs of Chicago. We are very happy to know that you enjoyed your stay with us and would like to reciprocate with a few notes from our end... * Coins for I-88. Yes - very inconvenient, we agree! That said, there are some ways... More

Senior Contributor
27 reviews 27 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all let me say this is now a Hilton property converted from Marriott. The hotel stay was very reasonable and hope the rates continue to stay at this level. The hotel is a little dated (work out facilities). The room I was upgraded to had plenty of room. The hotel is surrounded by an excellent golf course. Food... More

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Yes - we're officially a Hilton now! Still locally owned and operated, of course, but providing our guests an opportunity to take advantage of all the benefits offered by this top notch brand. Here's to collecting many HHonors points on many happy returns! More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 weeks ago

My family had a great experience at the Oak Brook Hills Resort for our Family Reunion held August 7-10. This hotel has high quality amenities(many more than most hotels) The view from the rooms were spectacular. The hotel was spotless. The staff was friendly and knowledgeable. One lady, who waited on us Friday night, returned some money that had been... More

Was this review helpful? Yes
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Thank you for providing us with an opportunity to accommodate your family reunion at the Oak Brook Hills Resort...which, as of yesterday, is actually known as the Hilton Chicago/Oak Brook Hills Resort & Conference Center! The resort continues to be owned and managed by our local and exceptionally service-oriented team, of course, and we are very much looking forward to... More

Brownsburg, Indiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Was fortunate to have stayed here on an overnight business trip. The staff here was very friendly and helpful in providing myself and a co-worker directions to off premise restaurants, which we had no problem finding. The view from my room was beautiful, and while I do not golf, it was not hard to see that this was a very... More

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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

What a way to bring a busy business visit to a quiet and peaceful conclusion...arriving at your resort destination and enjoying the comforts of our well appointed accommodations (and very cozy bedding!) and stunning views of one of the most beautiful golf courses in the Midwest. And it just gets better: in support of those million dollar views, we've just... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

While we don't live tremendously far from the hotel, we thought it would be a nice quick getaway for our family. This hotel did not disappoint. The pools both indoor and out were well maintained. Our room was well furnished and clean. Staff that we had contact with were always pleasant and filled any requests we had. Our favorite part... More

Was this review helpful? Yes 1
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

We salute you for taking your family on a quick July getaway. Well played! Hopefully, you will have an opportunity to come back again soon. We are working on implementing many more family-friendly amenities available throughout all seasons... But for now, let's enjoy summer! More

New York City, New York, USA
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 5, 2014

When I checked in it was Marriot, I checked out from Hilton :) . Excellent property, and high quality amenities. Enjoyed the Outdoors and the indoor swimming pool. We didn't play golf but looked like top notch golf course. Need more tennis courts though.

Was this review helpful? Yes 1
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Step by step, we are working our way through the transition, all the while improving upon our amenities and service standards - and we truly appreciate your kind words. It is midsummer now. The resort is abuzz with activities. Golf season is in full swing, and the only thing better than the views of Willow Crest is a round of... More

Denver, Colorado
1 review
4 of 5 stars Reviewed August 3, 2014

Last week I stayed at this property for the first time. Gorgeous mature grounds, huge hotel, feels more like a country club setting. One particular front desk staff also gave me a ride to the local train station (easy to get dt). His name is Jeff, I don't remember his last name. He was fantastic, explained how the property was... More

Was this review helpful? Yes
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review

Thank you for your wonderful note in response to your most recent visit to the Oak Brook Hills Resort. How thoughtful of you to take the time to relay your experience in writing, acknowledging the professionalism of our staff – and specifically applauding Jeff's dedication. We sincerely appreciate the gesture! More

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Additional Information about Hilton Chicago/Oak Brook Hills Resort & Conference Center

Address: 3500 Midwest Road, Oak Brook, IL 60523 (Formerly Oak Brook Hills Resort)
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Oak Brook Hills Resort & Conference Center 3.5*
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Also Known As:
Marriott Oak Brook Hills Hotel Oak Brook
Oak Brook Marriott

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