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All 7 Oak Brook hotels

Chicago Marriott Oak Brook

3.5 of 5 Hotel   |   1401 W. 22nd St., Oak Brook, IL 60523
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Ranked #6 of 7 Hotels in Oak Brook
A recent review
5 of 5 stars Reviewed August 9, 2014
Anatereza Rio de Janeiro, RJ
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145 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Chicago Marriott Oak Brook
See the most recent reviews
Rio de Janeiro, RJ
Top Contributor
65 reviews 65 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 9, 2014

I had stayed in the Marriott Oak Brook before and was curious to check if it was still the good hotel I enjoyed so much. This time I stayed only over night and am writing to express my gratitude for a wonderful dinner at the hotel restaurant. I reccomend the scalops and sweet green pea risotto. Not to forget...absolutely delicious!... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thanks for staying with us again at the Oak Brook Marriott. I’m happy to hear that you enjoyed your stay and that you enjoyed the wonderful menu offerings in our hotel restaurant! I’ll be sure to share your comments with the culinary and service team. We look forward to seeing you again soon. Sincerely, Kathryn Dwyer More

Rancho San Diego, California, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 4, 2014

The hotel is directly across from the oak brook mall!if you like to shop an excellent locale. The rooms are nice,however the bathrooms are tiny. They don't have an in room frig only a cooler that doesnt cool.they have a restaurant,bar in the hotel but nicer food places located in the mall,cheesecake factory,houilihans etc

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thanks for staying here at the Oak Brook Marriott. We’re glad you experienced our caring service and great hotel amenities. I hope you enjoyed the shopping mall and found great things to take home. We strive to provide great service in all areas of the hotel. We look forward to welcoming you back. Sincerely, Kathy Dwyer Director of Operations More

Penang, Malaysia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 31, 2014

I had high expectations for this hotel seeing as it is part of the Marriott chain. Having stayed here for over a week, I can safely say, these expectations have been dashed. The first night I was there started off rather sour, having travelled a good 24 hours to get there, I checked in and promptly went to bed at... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. I will address your concerns with my team and use your feedback to make improvements to our overall staff service.... More

Washington DC, District of Columbia, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 16, 2014

Let me just mention upfront that I used a free category 1-4 room certificate for this hotel. Therefore, I would have to say that you get what you pay for. I have Marriott Elite Gold, so I guess I expect the good old Marriott hospitality. The hotel is in a good neighborhood west of Chicago. Many fancy homes and rich... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. I will address your concerns with my team and use your feedback to make improvements to the overall experience. If... More

Irvine, California
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 15, 2014

Was there last week for a business meeting in Oakbrook...when i checked in at the elite counter ( being a gold member )..both the staff ( 2 guys ) seemed to not bother or show up..literally i had to ask to get me checked in. Also their way of talking seemed rude for no reason. This is very much unlike... More

Was this review helpful? Yes 1
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

I am sorry to hear about the problems you encountered at our hotel. I appreciate you letting me know so that we can improve our service. Your comments on your arrival experience will be shared with the team members with an effort to provide the high level of Marriott service excellence we are known for. Thank you for your kind... More

North Palm Beach, Florida
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

I stay at this hotel often as the staff is very warm and receptive. The lobby is very well done as are the rooms. My only issue is the menu for room service is limited as there are not many healthy choice options .

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your kind words. We appreciate the opportunity to welcome you back and appreciate your business. I will share your comments with our team on our level of service. If there is anything we can do to enhance our services, we appreciate the feedback. We have just rolled out a new menu selection for our guests, with healthy... More

Mount Vernon, Ohio
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 24, 2014

The lobby is pretty incredible with lots of room to hang out and relax. The bar area is equally incredible as well as the breakfast area. The breakfast was excellent, and by the way, with wonderful service. The rooms seemed to be outdated and bathroom very small, but all were doable. Not the best Marriott I've ever stayed, but with... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay along with the great dining options we have to offer. I will share your comments with our hotel staff. All of us at Marriott are passionate about hospitality and we hope to see you again soon. Sincerely, Kathy Dwyer Director of Operations More

Senior Contributor
28 reviews 28 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 18, 2014

Everything about my stay at the OakBrook Marriott location met Marriott's service levels. I lodged at the hotel for 2day for business travel what really stood out about my stay was Marty, the hotel's GM. He greeted me with a massive smile, extended arm shake, and escort to wherever I needed to go both mornings as I exited the elevator.... More

Was this review helpful? Yes 1
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let Marty know his hospitality helped you have a great stay with us. All of us at Marriott are passionate about hospitality and Marty sets the way. We hope to see you again soon. Sincerely, Kathy Dwyer Director of Operations More

Houston, Texas
Top Contributor
64 reviews 64 reviews
46 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

The breakfast for platinum members are made to order on weekdays. It's seams like marriott all ways have a freshb fruit garden in the back of the hotel. The fruit is all ways fresh. The rooms are a little out dated. And the bathroom my have a little hair in the bath tubs. But the breakfast and the nice staff... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking the time to write your heartfelt review. It is a pleasure to hear you enjoy our breakfast buffet and the fresh fruit. Your comments on the guest rooms and the excellent service staff is appreciated feedback. I hope to see you return to us soon for another great Marriott experience at the Oak Brook Marriott. Sincerely,... More

Des Moines, Iowa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 3, 2014

We arrived late at night after a hot sweaty day. The room was fantastic. Loved that there were different options for pillows. AC was nice and quiet. Great option of breakfast buffet. Beautiful view from our room

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for choosing the Oak Brook Marriott on your recent stay in the Oak Brook area. It was a pleasure to read you were able to enjoy our comfortable guestrooms, amenities and the bounitfiul breakfast buffet. We look forward to welcoming you back on your next visit to Oak Brook! More

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Additional Information about Chicago Marriott Oak Brook

Address: 1401 W. 22nd St., Oak Brook, IL 60523
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Oak Brook 3.5*
Number of rooms: 350
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Also Known As:
Chicago Marriott Oak Brook Hotel Oak Brook
Marriott Oak Brook
Oak Brook Marriott

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