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Chicago Marriott Oak Brook

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1401 W. 22nd St., Oak Brook, IL 60523
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Chicago Marriott Oak Brook
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186 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel several times this past year and it is consistently good. The rooms are spacious, pool and fitness areas are very nice, and if you are lucky enough to be a gold or platinum member, you can't beat their concierge lounge. The only negative I can think of is the bathroom is a little small,... More 

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Concord Township, OH
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed one week in Chicago at the Marriott in Oak Brook. The hotel was lovely, rooms were clean and mattress was comfortable. The pool area was nice and the hotel staff very friendly Stacy and Sandy at the front desk were also quite helpful. The only disappointment was one of the three elevators was out of service all... More 

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Phoenix, AZ
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this location before. It's easy to get to and seems central for the visiting I do when in the city. I chose the Breakfast included rate and wasn't disappointed by the buffet each morning. The wait staff in the buffet was gracious in helping me with some navigation and very friendly. Nice quiet room and will most... More 

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Orlando, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying here. My company had a couple seminars here. I could not be more pleased with the customer service I received the whole time. My Event Planner Daneel was extraordinary and each and every person that helped us out, from setting up the rooms to F&B were excellent. The location was also perfect. Right in... More 

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Johnson City, Tennessee
Level Contributor
10 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at this Marriott on our way to vacation and on the way home again. We got a wonderful government employee discount. The rooms were clean as well as the entire hotel. We only dealt with the front desk person (she was the same both times) and the restaurant staff, they were great! The gym was really warm and... More 

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Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here because this is where a company meeting was booked .... So I didn't have choice in where I stayed this trip. That said, I would stay here again ... With one caveat: having a room that isn't highway-facing. The constant hum of highway noise truly impacted my impression of the hote, and my sleep. But here's what... More 

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Winter Park, Florida
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Did a review on his hotel once before but this is for another stay. This hotel is a great location for where I needed to be. It is not downtown so don't expect to be near the loop. It is directly across from oak brook center which is a high end open air shopping mall. Lots of great places to... More 

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Bucks County, Pennsylvania
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 22, 2015

We were here for a family wedding in nearby Oak Park. This is NOT a convenient location for those looking for proximity to The Loop/downtown Chicago. Very easy access to several large upscale malls, restaurants. The hotel seemed to be humming with activity but we were always able to find a parking spot. Staff at check in/out, in the restaurant... More 

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your sincere feedback and comments. We appreciate the opportunity to welcome you and appreciate your business. We are always listening to our guests and appreciate comments from our guests to learn of areas where we can enhance our hotel and services. Thanks again for choosing the Oak Brook Marriott, we look forward to seeing you again on... More 

Boston, MA
Level Contributor
146 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed June 15, 2015

This hotel is just off the Interstate, although convenient in someways, its proximity to the highways means you hear road noise 24/7 in the room. The hotel is across from a large upscale shopping mall but not near much else. We found the location inconvenient since we were often fighting Chicago traffic to go anywhere. Our Friday afternoon trip downtown... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your comments. We are very fortunate to have so many great reviews here on TripAdvisor and I greatly appreciate you adding your experience. We will share your feedback on our amenities and service with our leadership as we continually look to improve our overall guest experience. We are always listening to our guests. Sincerely, Kathy Dwyer Director... More 

Amsterdam, The Netherlands
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 2, 2015

This was my first stay in this hotel because I'm usually in the Marriott in Burr Ridge but it was a great stay. Check-in quick and efficient. The room is ok with plenty of space. I'm not a big fan of the partial bathroom area in the actual room but it wasn't that bad. The shower area with toilet is... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience at our hotel. Your comments offer us the opportunity to review our service and product to keep it comfortable and accomodating. We hope that next time you’re in the area you will... More 

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