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Chicago Marriott Oak Brook

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1401 W. 22nd St., Oak Brook, IL 60523
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1 room 1 guest
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Chicago Marriott Oak Brook
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194 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
177 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is in a nice location with a lot of business and restauarants nearby. Clean, comfortable and modern rooms. Service was attentive in the entire hotel. Concierge lounge offered the full buffet breakfast, wow.

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Just wanted to thank you for your recent stay here at the Oak Brook Marriott! So glad you were able to experience our authentic Marriott hospitality and great food options. We look forward to seeing you soon. Sincerely, Kathy Dwyer Director of Operations More 

Chicago, Illinois
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I hosted my family reunion at the Chicago Marriott Oak Brook. Everything was exceptional! Beyond pleased w/everything from the rooms to the banquet food, the bar area, the pool, and the entire staff. Mr. Michael Wilson and his staff were amazing and always accommodating, especially with the elder members of the family (i.e. 93 year old aunt.) Shuttles to the... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your kind words. We appreciate the opportunity to welcome your family, being able to host your weekend and provide a memoriable experience. We will share your great comments with our staff. We do appreciate your business. We are always listening to our Guests. Thanks again for choosing the Chicago Oak Brook Marriott. Sincerely, Kathy Dwyer Director of... More 

La Crosse
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The employees were helpful, but the only attractive part of this hotel is the lobby/bar area. The rest of it is dated and worn. And by worn I mean truly thread-bare furniture (chairs and sofas) in the rooms. Bed was comfortable and room was quiet, but it's hard to look past the furniture that should have been replaced at least... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience at our hotel. Your review will help us make the necessary improvements in our hotel accommodations and guest room furniture. We are planning a hotel renovation in the near future to insure... More 

Houston, Texas
Level Contributor
118 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been coming to this Marriott for years. I don't have not one bad thing to say about this Marriott. They don't charge for anything. Free parking, Free Internet for Platinum members, and the concierge lounge has upgraded there food since last time I was there. Great Hotel very good price!

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Just wanted to thank you for your recent stay here at the Oak Brook Marriott! So glad you were able to experience our authentic Marriott hospitality. We look forward to seeing you soon. Kathyrn Dwyer Director of Operations More 

Philadelphia, Pennsylvania
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay on business travel. Staff is excellent. Always very helpful and friendly. Rooms are OK. Always clean and comfortable. Gym is OK. I've never been in the pool but, it looks lovely. My only suggestion - for the price of the room - wifi should be offered for free.

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let our staff know of your comments on our great service. We appreciate your feedback andsuggestions. All of us at Marriott are passionate about hospitality and we hope to see you again soon. Sincerely Kathy Dwyer Director of Operations More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice clean hotel.. Staff were great. Easy check in and check out. Location easy to get to. Parking $15 reasonable! Price was $130 + tax on price line name your own price.about five minutes from Midway.

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for staying with us at the Oak Brook Marriott. I’m happy to hear that you enjoyed your stay and that the staff and hotel amenities made your stay productive and comfortable! I’ll be sure to share your comments with the team. We hope to see you again, soon. Sincerely, Kathy Dwyer Director of Operations More 

Zionsville, Indiana
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent one night here on a business trip, and the hotel, from what I saw, was just average. Location is good, the lobby area is nicely designed and I enjoyed the breakfast. Staff were very welcoming and helpful. I didn't have time to see the pool/fitness facilities. However,given the amount spent for the hotel; I would have been disappointed... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. Your comments and feedback will be shared with the team to ever improve on our service, amenities and product. We look forward to serving your travel needs at the Oak Brook Marriott should you return to the... More 

Raleigh, North Carolina
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 24, 2015

I have stayed at this hotel several times this past year and it is consistently good. The rooms are spacious, pool and fitness areas are very nice, and if you are lucky enough to be a gold or platinum member, you can't beat their concierge lounge. The only negative I can think of is the bathroom is a little small,... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your kind words. We appreciate the opportunity to welcome you back and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our guests and appreciate your loyalty. Sincerely, Kathy Dwyer Director of Operations More 

Concord Township, OH
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 21, 2015

We recently stayed one week in Chicago at the Marriott in Oak Brook. The hotel was lovely, rooms were clean and mattress was comfortable. The pool area was nice and the hotel staff very friendly Stacy and Sandy at the front desk were also quite helpful. The only disappointment was one of the three elevators was out of service all... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Your comments about your stay at Oak Brook Marriott made me smile. We know it’s the little things that make your stay more comfortable. A clean room, comfortable bed, good food, pool and great service from our staff. Hope to see you again soon. Sincerely, Kathy Dwyer Director of Operations More 

Phoenix, AZ
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 9, 2015

I've stayed at this location before. It's easy to get to and seems central for the visiting I do when in the city. I chose the Breakfast included rate and wasn't disappointed by the buffet each morning. The wait staff in the buffet was gracious in helping me with some navigation and very friendly. Nice quiet room and will most... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your recent stay with us at the Oak Brook Marriott. It was great to read that we were able to provide you with a quiet, comfortable room, great breakfast experience and just the right locale for your travel needs. We look forward to hostin you on future stays. Sincerely Kathy Dwyer Director of Operations More 

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