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All 7 Oak Brook hotels

Chicago Marriott Oak Brook

3.5 of 5 Hotel   |   1401 W. 22nd St., Oak Brook, IL 60523
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Ranked #6 of 7 Hotels in Oak Brook
A recent review
4 of 5 stars reviewed yesterday
Boonie05 Griffith, Indiana
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143 reviews from our community

Traveler rating
    29
    53
    40
    13
    8
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27
18
8
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Griffith, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location is across the street from Oakbrook shopping mall which makes it very convenient to shopping and dining. The hotel is popular with weddings and parties so parking can be a challenge especially on a Saturday night. There is a Starbucks onsite downstairs but they would not accept my registered SB gold card which was very odd and I... More

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Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

My one night stay on September 13, 2014 was my second visit this month. Over Labor Day weekend, four of us stayed at this location for a couple nights without incident. The weather was beautiful, allowing us to enjoy the outside seating, the rooms were comfortable and the staff was friendly. Thus, I felt comfortable booking there again. Unfortunately, my... More

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Oswego, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

I stayed here 1 night. It was extremely overpriced. Then I had mold in my shower. The hotel did take off 50% for my room and gave me free breakfast. Breakfast there is 25+... The wifi there only worked in the lobby it didnt work in your room. you had to pay extra for that. Overall this was not a... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

I am sorry to hear about the problems you encountered at our hotel. I appreciate you letting me know so that we can improve our service. I will be happy to speak with you further about the experience so that we make sure all issues are resolved. I have addressed your concerns with our housekeeping and engineering leadership. Please call... More

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff at the hotel is wonderful. You want for nothing. During a break at a conference I attended, I needed to take care of a time sensitive business that needed to be notarized and faxed back a.s.a.p. there was a glitch in the business center. In a bit of a panic I went across the hall to the executive... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and that Roberta was able to assist you in getting your business needs handled in a expedient and efficient manner. She was happy to assist and she helped you have a great stay with us. All of us at Marriott are passionate about hospitality and we... More

Arlington, Virginia
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 11 nights on a business trip for an assignment a mile away from the hotel. While Oak Brook isn't exactly a "destination", being right across from an excellent shopping mall with a plethora of restaurants from which to choose is great. The Marriott does a highly competent job of things. The front desk staff were courteous, welcoming... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for staying with us at the Oak Brook Marriott . I’m happy to hear that you enjoyed your stay and that our team of hosts were helpful and friendly in all areas. I’ll be sure to share your comments with them. All of us at Marriott are passionate about hospitality and we hope we can provide that great... More

Grand Prairie, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed for one night on 8/14-815 and truly enjoyed my stay. I am a HHonors member and typically stay at a Hilton Property. However, I was drawn to stay at the Oak Brook Marriott due to its proximity restaurants easy access to my business destination. The staff was outstandingly courteous and friendly at every point of contact throughout my... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let our team of know that they helped you to have a great stay with us. All of us at Marriott are passionate about hospitality and we hope to see you again soon. Sincerely, Kathy Dwyer Director of Operations More

Queretaro, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I usually don't stay at Marriotts, but there was an all week meeting in this hotel so it made sense to stay here to avoid any commute. The hotel is very well located just in front of the Oakbrook Mall and walking distance to all its restaurants. Food in the hotel was OK. Though it was not spectacular it certainly... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience at our hotel. Your review will help us make the necessary improvements in our guestrooms and a more comfortable stay. We hope that next time you’re in the area you will consider... More

Racine, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2014

Each year my husband's family has their annual Family reunion at the Chicago Marriott Oak Brook in the month of August. So this weekend, August 8 to 10, it is going on. Tonight's catered buffet was horrible!!! The large bowl of tossed salad had 6 grapes size tomatoes and 1/2 chopped cucumber, the rest was lettuce. When I asked the... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. I will address your concerns with my team and use your feedback to make improvements to our food quality and... More

Rio de Janeiro, RJ
Top Contributor
62 reviews 62 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 9, 2014

I had stayed in the Marriott Oak Brook before and was curious to check if it was still the good hotel I enjoyed so much. This time I stayed only over night and am writing to express my gratitude for a wonderful dinner at the hotel restaurant. I reccomend the scalops and sweet green pea risotto. Not to forget...absolutely delicious!... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thanks for staying with us again at the Oak Brook Marriott. I’m happy to hear that you enjoyed your stay and that you enjoyed the wonderful menu offerings in our hotel restaurant! I’ll be sure to share your comments with the culinary and service team. We look forward to seeing you again soon. Sincerely, Kathryn Dwyer More

Rancho San Diego, California, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 4, 2014

The hotel is directly across from the oak brook mall!if you like to shop an excellent locale. The rooms are nice,however the bathrooms are tiny. They don't have an in room frig only a cooler that doesnt cool.they have a restaurant,bar in the hotel but nicer food places located in the mall,cheesecake factory,houilihans etc

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thanks for staying here at the Oak Brook Marriott. We’re glad you experienced our caring service and great hotel amenities. I hope you enjoyed the shopping mall and found great things to take home. We strive to provide great service in all areas of the hotel. We look forward to welcoming you back. Sincerely, Kathy Dwyer Director of Operations More

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Additional Information about Chicago Marriott Oak Brook

Address: 1401 W. 22nd St., Oak Brook, IL 60523
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Oak Brook 3.5*
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Also Known As:
Chicago Marriott Oak Brook Hotel Oak Brook
Marriott Oak Brook
Oak Brook Marriott

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