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All 7 Oak Brook hotels

Chicago Marriott Oak Brook

3.5 of 5 Hotel   |   1401 W. 22nd St., Oak Brook, IL 60523
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Ranked #5 of 7 hotels in Oak Brook
A recent review
5 of 5 stars reviewed 1 week ago
Pedro C Grand Prairie, Texas
  • Reviews (139)
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139 people have reviewed this hotel

Traveler rating
    28
    50
    39
    13
    9
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27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Grand Prairie, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed for one night on 8/14-815 and truly enjoyed my stay. I am a HHonors member and typically stay at a Hilton Property. However, I was drawn to stay at the Oak Brook Marriott due to its proximity restaurants easy access to my business destination. The staff was outstandingly courteous and friendly at every point of contact throughout my... More

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Queretaro, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I usually don't stay at Marriotts, but there was an all week meeting in this hotel so it made sense to stay here to avoid any commute. The hotel is very well located just in front of the Oakbrook Mall and walking distance to all its restaurants. Food in the hotel was OK. Though it was not spectacular it certainly... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience at our hotel. Your review will help us make the necessary improvements in our guestrooms and a more comfortable stay. We hope that next time you’re in the area you will consider... More

Racine, Wisconsin
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Each year my husband's family has their annual Family reunion at the Chicago Marriott Oak Brook in the month of August. So this weekend, August 8 to 10, it is going on. Tonight's catered buffet was horrible!!! The large bowl of tossed salad had 6 grapes size tomatoes and 1/2 chopped cucumber, the rest was lettuce. When I asked the... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. I will address your concerns with my team and use your feedback to make improvements to our food quality and... More

Rio de Janeiro, RJ
Top Contributor
61 reviews 61 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had stayed in the Marriott Oak Brook before and was curious to check if it was still the good hotel I enjoyed so much. This time I stayed only over night and am writing to express my gratitude for a wonderful dinner at the hotel restaurant. I reccomend the scalops and sweet green pea risotto. Not to forget...absolutely delicious!... More

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thanks for staying with us again at the Oak Brook Marriott. I’m happy to hear that you enjoyed your stay and that you enjoyed the wonderful menu offerings in our hotel restaurant! I’ll be sure to share your comments with the culinary and service team. We look forward to seeing you again soon. Sincerely, Kathryn Dwyer More

Rancho San Diego, California, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is directly across from the oak brook mall!if you like to shop an excellent locale. The rooms are nice,however the bathrooms are tiny. They don't have an in room frig only a cooler that doesnt cool.they have a restaurant,bar in the hotel but nicer food places located in the mall,cheesecake factory,houilihans etc

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thanks for staying here at the Oak Brook Marriott. We’re glad you experienced our caring service and great hotel amenities. I hope you enjoyed the shopping mall and found great things to take home. We strive to provide great service in all areas of the hotel. We look forward to welcoming you back. Sincerely, Kathy Dwyer Director of Operations More

Penang, Malaysia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had high expectations for this hotel seeing as it is part of the Marriott chain. Having stayed here for over a week, I can safely say, these expectations have been dashed. The first night I was there started off rather sour, having travelled a good 24 hours to get there, I checked in and promptly went to bed at... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. I will address your concerns with my team and use your feedback to make improvements to our overall staff service.... More

Washington DC, District of Columbia, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 16, 2014

Let me just mention upfront that I used a free category 1-4 room certificate for this hotel. Therefore, I would have to say that you get what you pay for. I have Marriott Elite Gold, so I guess I expect the good old Marriott hospitality. The hotel is in a good neighborhood west of Chicago. Many fancy homes and rich... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. I will address your concerns with my team and use your feedback to make improvements to the overall experience. If... More

Irvine, California
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 15, 2014

Was there last week for a business meeting in Oakbrook...when i checked in at the elite counter ( being a gold member )..both the staff ( 2 guys ) seemed to not bother or show up..literally i had to ask to get me checked in. Also their way of talking seemed rude for no reason. This is very much unlike... More

Was this review helpful? Yes 1
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

I am sorry to hear about the problems you encountered at our hotel. I appreciate you letting me know so that we can improve our service. Your comments on your arrival experience will be shared with the team members with an effort to provide the high level of Marriott service excellence we are known for. Thank you for your kind... More

North Palm Beach, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

I stay at this hotel often as the staff is very warm and receptive. The lobby is very well done as are the rooms. My only issue is the menu for room service is limited as there are not many healthy choice options .

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your kind words. We appreciate the opportunity to welcome you back and appreciate your business. I will share your comments with our team on our level of service. If there is anything we can do to enhance our services, we appreciate the feedback. We have just rolled out a new menu selection for our guests, with healthy... More

Mount Vernon, Ohio
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 24, 2014

The lobby is pretty incredible with lots of room to hang out and relax. The bar area is equally incredible as well as the breakfast area. The breakfast was excellent, and by the way, with wonderful service. The rooms seemed to be outdated and bathroom very small, but all were doable. Not the best Marriott I've ever stayed, but with... More

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay along with the great dining options we have to offer. I will share your comments with our hotel staff. All of us at Marriott are passionate about hospitality and we hope to see you again soon. Sincerely, Kathy Dwyer Director of Operations More

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Additional Information about Chicago Marriott Oak Brook

Address: 1401 W. 22nd St., Oak Brook, IL 60523
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Oak Brook 3.5*
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Also Known As:
Chicago Marriott Oak Brook Hotel Oak Brook
Marriott Oak Brook
Oak Brook Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover exceptional service and luxurious accommodations at the newly renovated Chicago Marriott Oak Brook Hotel, situated near Lombard, Naperville and Downers Grove. From Oakbrook Center Shopping to the Brookfield Zoo, this hotel in Oak Brook is ideal for a Chicago suburb getaway. Revitalize body and mind in deluxe Oak Brook, Illinois hotel accommodations featuring state-of-the-art ADAPT Technology, 32-inch LCD TV's, plush bedding and amenities. Relax in our on site restaurant, lounge and coffee shop, or work up a sweat in our fitness center. Guests will also enjoy the sparkling pool and can stay connected with our business center and complimentary Wi-Fi in public areas. ... more   less 
Number of rooms
350

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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