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Chicago Marriott Oak Brook

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1401 W. 22nd St., Oak Brook, IL 60523
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Chicago Marriott Oak Brook
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Chicago Marriott Oak Brook
Chicago Marriott Oak Brook
Chicago Marriott Oak Brook
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170 reviews from our community

Traveler rating
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    63
    50
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Paul, MN
Top Contributor
116 reviews 116 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Here for a 2-day business meeting; would probably never stay here on a personal trip. Quite clearly a "business" traveler location - with $ a bit steep. Pros: VERY clean rooms and in all public spaces (can't comment on pool or fitness center, however.) Convenient location in Oakbrook, directly across from a large mall with many restaurant options. Excellent, friendly... More 

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your sincere feedback and comments. We appreciate the opportunity to welcome your group and appreciate your business. We appreciate comments from our guests to learn of areas where we can enhance our services. We are always listening to our Guests. Thanks again for choosing the Oak Brook Marriott! Sincerely, Kathy Dwyer Director of Operations More 

Texas
Top Contributor
67 reviews 67 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went two days for a conference. Here's my take: -truly superior staff -good, clean rooms -great beds, feather pillows on request -adequate food -good facility with gym & pool -great rates I'd stay again.

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for staying with us at the Oak Brook Marriott. I’m happy to hear that you enjoyed your stay and that the staff and hotel amenities made your stay productive and comfortable! I’ll be sure to share your comments with the team. We hope to see you again, soon. Sincerely, Kathy Dwyer Director of Operations More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First time at Marriott Oakbrook and it was great. The staff was very inviting and friendly. Check in was quick and easy. The front desk clerk was very helpful in giving us directions to our room and other important areas. The room was very clean and comfortable. Nice size tv and a safe for valuables. There is a tempory cold... More 

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let out hotel staff know that they helped you have a great stay with us. All of us at Marriott are passionate about hospitality and we hope to see you again soon. Sincerely, Kathy Dwyer Director of Operations More 

Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself was what I've come to be used to with Marriott hotels. However the bar was very expensive! We stopped for a drink before heading out to dinner and I'm glad we only had one! We ordered a glass of beringers white viz and Jim beam in the rocks and the tab was $21.31!!

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience at our hotel. Your comments offer us the opportunity to review our dining and drink menus. We hope that next time you’re in the area you will consider staying with us again.... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nice hotel... But really the gift is never a gift it's always 500 points. Maybe a bottle of wine geez. Second, no upgrade. I know it's supposed to be base on availability but I can't be that unlucky. Third was told they follow up on the upgrade. That didn't happen. Fourth even though I checked into my mobile app non... More 

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kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you so much for taking the time to share your concerns. I apologize that we were not able to deliver the upgrades or service requests you requested and deserve as a Platinum member. I take your feedback very seriously and have shared your feedback and recommendations with our leadership team for future consideration. Thank you for your feedback and... More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my third or fourth stay at this Marriott, and all of my stays have been very good. Rooms are quiet and well maintained and if you're accustomed to the Marriott style of decor, you'll be right at home. The mall is right across the street, so super convenient for dining as well as shopping at the lovely Oakbrook... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and amenities to your liking. Your feedback and recommendations are welcomed and will be reviewed by our leadership for further consideration. We look forward to serving your travel needs at the Oak Brook Marriott should your travels return you to... More 

Brookfield, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spend the weekend recently. Very pleased with the cleanliness of the rooms! Also, asked for a quiet room (we were with a large group) and, although we were on our group's floor, we heard nothing! Had breakfast in the restaurant and must commend the hostess, Elena (I think) for her professionalism and happy, upbeat personality. Eggs Benedict were perfectly prepared!... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, the staff and the amenities to your liking. Your kind comment on the staff’s service and food quality will be shared with the team. We look forward to seeing you again on future visits to the area. Sincerely, Kathy Dwyer Director... More 

Indianapolis, Indiana
Top Contributor
188 reviews 188 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed March 21, 2015

This was an average Marriott. The room was comfortable and clean. The lobby area is nice for lounging or casual working. Service was excellent. They had a shuttle that would take us on short trips and pick us up. The hotel is in a great location, right across the street from a nice mall and lots of restaurants. I did... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel amenities, staff service and local area activities to your liking. We look forward to serving your travel needs at the Oak Brook Marriott should you return to the Oak Brook area. Sincerely, Kathy Dwyer Director of Operations More 

Chicago
Top Contributor
71 reviews 71 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 1, 2015

Did a 'Staycation' night here and it was fine. The room was average. The toilet/shower area was VERY small. The beds were comfortable. The pool looks much bigger in pictures than it is in reality. The service from the staff was great and they were always very polite and nice. We ended up with a room right by elevators and... More 

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel staff and amenities to your liking. Your feedback on the hotel, staff, guestroom and pool are appreciated and will be shared with the leadership. We look forward to serving your travel needs should you visit the Oak Brook area in the... More 

Top Contributor
79 reviews 79 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 1, 2015

This is a nice place for a business breakfast or brunch meeting. The menu is simple, yet very good. The service was also good. It seems to be in a location that is easy to meet from various locations as it is not far off the toll road. I've eaten here several times and always enjoyed it.

Was this review helpful? Yes
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for visiting our 1401 West restaurant at the Oak Brook Marriott. We’re glad you experienced our friendly service, good food and convenient location. We look forward to welcoming you back for your next meeting! Sincerely, Kathy Dwyer Director of Operations More 

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