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Doubletree Hotel Chicago Oak Brook

3.5 of 5
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1909 Spring Road, Oak Brook, IL 60523
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Doubletree Hotel Chicago Oak Brook
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Ranked #4 of 7 Hotels in Oak Brook
A recent review
5 of 5 stars reviewed 2 days ago
Terri J Thomasville, North Carolina
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553 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Thomasville, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I booked this hotel because of it's proximity to the various places we needed to be over the weekend. Check in was very easy and the staff were very friendly. The room was clean and comfortable. The price was also very reasonable.

Was this review helpful? Yes
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed our stay. Didn't understand the reason upon check-in, to expect my husband to come to the desk (he is disabled) when I had the printed reservation with confirmation in hand? Had to return to car to bring him in to the desk to check-in. After he showed his ID; I was also expected to show my ID???? Facilities are... More 

Review collected in partnership with DoubleTree by Hilton

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Oak Brook IL, United States
5 of 5 stars Reviewed 3 days ago NEW

Excellent value for the price, great room, easy parking, good restaurant and bar attached. Food at the restaurant was spectacular, bar service was terrific and the room we received for the price was outstanding. Excellent easy location as well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Keewee
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

considered booking an event at this hotel. checked out the rooms -- just OK. What hit me though was how filthy the windows are. was on the 6th floor -- and looked like someone had tried to clean, but half dirty. Filthy area off the parking lot -- again dirty windows, candy wrappers, etc easily visible.

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Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good looking hotel. I traveled for business and the front desk and restaurant staff were very nice and welcoming. Room and bathroom are good and clean. The state of the room was very good, but the style is just usual dark brown with soft colors. The things I would like is to add a safe in the room and a... More 

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Olympia, Washington
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Average hotel at best. The so called King room was quite small, too small in fact for any sitting furniture other than the desk chair, which had no room to move. The noise from the adjoining room was annoying and lasted until late at night. We were here as guests at a wedding, the reception being held here and the... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

The Chicago/Oak Brook DoubleTree Hotel provided wonderful accommodations, a variety filled tasty bountiful breakfast, enjoyable swim and whirlpool time, nice free parking . . . an all-around beautiful hotel making this a relaxing and great stay for my family.

Review collected in partnership with DoubleTree by Hilton

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Caledon, Canada
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago

well, a very unhappy reception desk lady almost spoiled my experience...but a well placed word to the manager and everything was fixed. Good location with a high end mall across the street (a five minute walk). Loved that the bellman would drive us to dinner - and picked us up afterward. Room was very nice once I figured out how... More 

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SeaTac, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I checked in late around 9:00. Receptionist was really friendly and gave me all the necessary info. Room was clean and nice. All hd channels on TV. The hotel has nice bar and pool. Bar opened till late and enough parking for free. Really quiet and nice neighborhood.

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Anaheim
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The check in procedure was difficult. We were part of a wedding group, and the person at the Reception Desk did not know how to handle our request to cover payment. When presented with a unknown procedure, we would recommend bringing in someone to take over or assist in the check in. We were finally provided a room next to... More 

Was this review helpful? Yes 1
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

klevin1268, Sorry for the confusion at check in. I did a little research and it was a new associate who was "in training" at the time. Sorry our trainer was on a very long call, so kinda left our new team member out on a limb. Our bad and we really apologize. Hope the wedding was fun. Chris Johnson More 

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