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All 8 Oak Brook hotels

Doubletree Hotel Chicago Oak Brook

3.5 of 5 Hotel   |   1909 Spring Road, Oak Brook, IL 60523
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Ranked #3 of 8 hotels in Oak Brook
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Jennifer F Wapakoneta, United States
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338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Wapakoneta, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I have attended business meeting and stayed at this hotel 3 times now. I have always been impressed with the service, the room, the friendliness of the staff, and the quality of the food and banquet rooms.

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 2 days ago NEW

From the moment I arrived, the staff from the front desk to the housekeeping staff, eateries, everything was great. When I got very hot, a maintenance person came immediately and explained the seasonal change of the a/c system. Also, offered a resolution. Great stay.

Review collected in partnership with DoubleTree by Hilton

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Des Moines, Iowa
1 review
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights on business. For such close proximity to Chicago, this place lacked some things I consider to be pretty standard. Rooms are clean, but lack fridge, microwave, or mini bar. If you just want a snack after 9 p.m., good luck to you. Room service RIDICULOUSLY overpriced ($25 for a beer and 12" pizza). The food... More

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Abakinzie, I greatly appreciate your taking the time to give us such thorough feedback. We are addressing with the team the specific areas we need obvious improvement. I am working with our Chef, as typically we are very highly rated for our food in both the restaurants and especially banquets, to really look at our production for your group. We... More

Atlanta, GA, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Waling distance from Oak Brook mall with many good restaurants and stores. Excellent full breakfast. Excellent service from staff. Rooms are a good size for a traditional hotel, but not as large as newer hotels generally have.

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Ryan C, Thank you for taking the time to share your experience. We greatly appreciate your feedback, and work hard every day to do the best we can to provide a clean, service focused experience. Chris Johnson More

south bend, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel's staff was curtious to guests. They were helpful and did follow through on requests. We stayed there for a familt trip during a convention. We arrived earlier than expected, and they gave us another room to allow us to check in early; several hours- AWESOME.

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Dennis T, We hope you and your entire family enjoyed their visit. We really do appreciate your business, and we look forward to having you back as our guest. Chris Johnson More

Houston, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was quite kind and the rooms were comfortable and clean. The noon buffets were also well stock and was tasty. Would definitely stay there again. Business center was more than adequate with several work stations. And then there are cookies; delicious, addictive, plenteous...ahhhh!!!

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Elliott G, Thank you for the kind words about our cleanliness efforts, and our team. We are glad you stayed with us, and we appreciate your taking the time to give us feedback on our performance. Have a fantastic spring! Chris Johnson More

Searcy, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a company hotel of choice. The staff is efficient and friendly. The facility is clean and well maintained. Restaurant has good food but I find it limited in selections. The breakfast is top notch and your wait staff is excellent. Very friendly! I was not able to choose a single king or queen and was given two double... More

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Ernest L, Your feedback really means something, coming from an HR professional! With such large teams perfection is our goal, but sometimes even the best laid plans and training fall short in execution. It really feels good when we do it right. Thank you for taking the time to give us your insight. Chris Johnson More

Bolivar, United States
1 review
4 of 5 stars Reviewed 1 week ago

A good hotel with great customer service. Rooms where well kept and organized. The toilet was 3 inches from the tub though and the shower was a trickle. I understand water conservation but I don't want to take a 30 min shower to get clean. Other than that you shouldn't be disappointed.

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Matthew P, Thank you for choosing us, and for taking time to give your feed back. We really appreciate the kind words, and did change the shower head in the room in which you stayed. Thanks again, and come back and see us any time you are in the area. Chris Johnson More

Minnesota, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed 4 nights for a convention. Very friendly staff in all departments. Clean rooms!! Workout area was kept clean with good equipment to use. Excellent shopping and restaurants right across the street. Easy on and off the major highways. We would stay here again for sure!!

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Chad N, What a great conference for us to host! We do have a great work out facility, with indoor pool and hot tub, which is far more than typical for most hotels. Thank you for the kind words, and for sharing your experience. Chris Johnson More

Evansville, IN, United States
1 review
4 of 5 stars Reviewed 1 week ago

I recently spent 4 days at the Double Tree in Oak Grove attending a hobby convention. The staff was amazingly attentive and helpful. A word to the staff or a quick phone call to the front desk was all that was ever needed. In the 4 days I spent there, I never needed to leave the hotel for anything. Clean... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Peter T, It is fantastic to hear how well the team performed over your four day stay! The Hotwheels convention was really cool, and it was a pleasure hosting. Thank you for taking the time to share your experience! Chris Johnson More

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Additional Information about Doubletree Hotel Chicago Oak Brook

Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree
Address: 1909 Spring Road, Oak Brook, IL 60523
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Official Description (provided by the hotel):
The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois’ largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookies at check-in. ... more   less 
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