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Doubletree Hotel Chicago Oak Brook

3.5 of 5
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1909 Spring Road, Oak Brook, IL 60523
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Doubletree Hotel Chicago Oak Brook
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Ranked #4 of 7 Hotels in Oak Brook
A recent review
5 of 5 stars reviewed 3 days ago
Julie C Draper, United States
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539 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Draper, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was very nice. The beds were comfortable and the rooms were clean. The food at the restaurant and bar was very good. The staff was friendly and helpful. Would recommend this hotel. We also used meeting facilities and were very impressed with the meeting rooms.

Review collected in partnership with DoubleTree by Hilton

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Lowell, Indiana
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the doubletree hilton in oakbrook is by far a very large and spacious hotel! we attended a wedding there and since we live a distance away, decided to spend the night. the convienience of going "home" after partying was great! we slept in and ate breakfast before our trek home the next day. a very relaxing experience.

Review collected in partnership with DoubleTree by Hilton

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Boise, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was a great place to stay. Close to shopping, lots of restaurants. Facility is very clean and well kept, staff very professional and efficient. Room was clean, everything as it should be. No problems, would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

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Munster, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was fresh and clean, the lobby was welcoming, the cookies were outstanding and my rest was rejuvenating. Across the street from amazing mall and down the street from stores like Walmart, TJ Max, Burlington. Very centrally located. I was glad my company chose this location.

Review collected in partnership with DoubleTree by Hilton

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Atchison, Kansas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall, the accommodations, amenities and staff professionalism at the DoubleTree met or exceeded expectations. I would give my experience as a guest an "A." I would definitely stay there in the future, whether for business or pleasure. Hopefully such opportunities will arise.

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Steve P, We would look forward to having you back as our guest! Thank you for choosing us and for taking the time to grade our facilities and team. Chris J More 

Chicago
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just stayed one night at Double Tree Oak Brook the former Hyatt has great bones but the Hilton remodel is disrespectful to the original clean architecture. the rooms are ok but lack any sense of texture and the restaurant is void of any character. In other words the designers responsible for the remodel were not good and it does effect... More 

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

parcvue, Thank you for your feedback on the hotel and your kind words about our bar staff. I think our upcoming improvements with really make a wow impact on the guest rooms, public space and our restaurant. It will be a complete and total transformation. Chris Johnson More 

Champaign-Urbana, Illinois
Contributor
14 reviews 14 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a weekend away for our anniversary. The hotel is very clean. The staff is knowledgeable and friendly and the service was excellent. We were not familiar with the area and received great suggestions from the concierge on where to eat, shop, etc. when we checked in we were given warm, fresh baked chocolate... More 

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Daugh8, Happy Anniversary! Thank you for taking the time to give some fantastic feedback about our hotel and team! I am excited to announce that as part of our renovation plans, we are installing a new restaurant concept called Made Market. It will feature Starbucks coffee and delicious fresh made items to stay or go. We hope to be able... More 

Madison, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Not worth the extra money. Charged more than my online quote. Pool closed too early for me to use. Was not informed about breakfast services. Bathroom floor was dirty. Food was expensive and soggy when it got to my room.

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Mary R, If you wouldn't mind, please give me a call on my cell. Your issues are not typical of our performance and I really would like to find out more. Chris Johnson 630 715-9211 More 

Oak Brook IL, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Hotel needs an upgrade. Not worth the money. Furnuture was cheap and run down, bathroom tile and caulk was old and dingy. Bland and cheap overall considering the $200++ per night. Other than the internet you pay $$ for everything. Not a good value and there are better places to stay

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Christopher K, We are sorry we did not meet your expectations. We do work hard every day to ensure a clean bright experience for our guests and it is really is a shame when that effort does not shine through. Thank you for your business. Chris Johnson More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Price was reasonable but lack of heat / cooling in room led to lack of sleep. Other than this, the hotel was fine. It was clean and had a restaurant which was nice. The breakfast offerings were okay. Overall, the hotel was okay for a stay. If the heating / cooling system in the room were corrected, the rating would... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

antoinettal, We are working on correcting the HVAC issues. This is a really tough time of year with the temperature swings, but we did get in your room and correct the issue. Thank you for taking the time to share your experience and we are looking forward to having you back as our guest. Chris Johnson More 

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