We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Oak Brook hotels

Doubletree Hotel Chicago Oak Brook

3.5 of 5 Hotel   |   1909 Spring Road, Oak Brook, IL 60523
Click for phone number
Hotel deals
Hotel website
Hotel amenities
Special Offer
Bed & Breakfast
Doubletree Hotel Chicago Oak Brook
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Doubletree Hotel Chicago Oak Brook to your Saves list
71%
Ranked #3 of 7 Hotels in Oak Brook
A recent review
3 of 5 stars reviewed 3 days ago
Jenni M Wheaton, Illinois, United States
Write a Review

453 reviews from our community

Traveler rating
    155
    164
    92
    31
    11
See reviews for
86
63
35
223
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (453)
  • Mar-May only
    (116)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (65)
All months
Wheaton, Illinois, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The staff was great, and the bathroom was comfortably large, but there is room for a lot of improvement in other areas. We had two adjoining rooms. One of the two rooms was small, cut short by a balcony, which we had no use for. The sliding door window was very dirty, too, making for ugly window viewing. The rooms... More

Was this review helpful? Yes
Detroit, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is located in an AWESOME spot, however it is in need of an upgrade and/or renovation. The bed was lumpy, the pillows (only 4) were not comfortable, the faucet dripped and the desk was a bit worn. The staff is nice and the cookies of course are AWESOME! Maybe in a year or so we might return to... More

Was this review helpful? Yes
Detrit, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

This is a hotel that ends up being just a place to stay that is close to everything. The people were nice but the hotel is in need of an upgrade and/or renovation. The faucets dripped, the bed was lumpy, the pillows of which there were only 4 (we use to get 6 pillows) were very small and not comfortable.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pewaukee, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Top notch customer service at this full service hotel conveniently located across the street from Oak Brook Mall. It was so convenient to have the shuttle service available. The drivers were very courteous and helpful. We never had to wait -- they were always available when needed. The bartenders in the bar were all very friendly and accommodating. The room... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Other than the ridiculous incidental charge regardless of if you have any, this hotel was very good. Service was good, clean, etc. All the business side of it was fine. Staff was friendly and efficient. Food was excellent. Room was great for our meeting.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Saint Paul, United States
1 review
4 of 5 stars Reviewed 1 week ago

1. The shuttle was unavailable both times we could've used it. 2. The room next to mine was partying at 1:00 am. 3. There was no bedspread on top of the duvet. Only another sheet. 4. I had to call back 3 times before someone could help me with directions. I was less than a mile away.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Janet P, I am terribly sorry that there were issues with our hotel. I have shared your feedback with the team, so we may be more proactive in our response to your needs. It is our passion to get it right every time, and when we don't, we really do want to hear about it. Thank you for you feedback,... More

Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

From the outside, you'd never guess how pretty this hotel is, when we walked in we were really impressed with this hotel. The lobby is very pretty, there is a bar/grill/cafe, barber, and little store where you can pick up odds and ends, including souvenirs and even play lotto! Staff here was professional, friendly, very efficient and eager to please.... More

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

julianmom, We are actively working as I type, on sprucing up the exterior of the building! We are in the process of repainting the entire building, and refinishing the aluminum windows, which are sun bleached, I agree. I am sorry for the loud neighbors, please next time give us a call, we are always happy to reach out to our... More

Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

All and all we had a good experience. Nice facility no doubt. Good service all around. The pool was not kid friendly so that was disappointing. The pillows were mushy which made for a rough night on the neck. A refrigerator would have been nice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Jeff P, Thank you for taking the time to share your experience. My cell phone is 630 715-9211, I would like to get your insight on making the pool more kid friendly. Perhaps the addition of Noodles to float, or maybe some small child flotation items available? We do value your insight in helping us improve our service. Thanks again.... More

Woodstock, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The room, the staff, the food were all the best. I have nothing bad to say about my stay at this hotel. The lady at the front desk took me to my room with my bags and did not expect a tip. I was very impressed. I had room service for dinner and the food was good tasting and prompt.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Laura K, We truly appreciate your spending your 50th reunion with us. Thank you for taking the time to share your experience. We truly value your feedback. Chris Johnson More

Chicago, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

Rooms were tired. The restaurant was sticky and quality of food was poor. Staff were inattentive. My overall experience was sub par and I would not recommend this hotel to other associates. Be aware when you book this hotel

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

778williaml, I would like to apologize for your atypical experience. We pride ourselves on our service and cleanliness, and we take it very seriously when we don't exceed expectations. Please feel to give me a call on my cell phone, as I would like the opportunity to make it right. Chris Johnson 630 715-9211 More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Doubletree Hotel Chicago Oak Brook? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Road, Oak Brook, IL 60523
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 423
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Priceline, Expedia, Travelocity, Hilton Hotels, Cheap Tickets, BookIt.com, Reservation Counter, TripOnline SA, Odigeo and Tingo so you can book your Doubletree Hotel Chicago Oak Brook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Bathroom (9)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (8)
Viewed
Dining (6)
Viewed
Room/suite (6)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (4)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay