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Doubletree Hotel Chicago Oak Brook

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1909 Spring Road, Oak Brook, IL 60523
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1 room 1 guest
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Doubletree Hotel Chicago Oak Brook
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586 Reviews from our TripAdvisor Community

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Traveler rating
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    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (148)
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Melbourne, Australia
Level Contributor
231 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Both of us are Hilton Diamond members, our rooms were on the 5th Floor rather than the 6th Hhonors Floor. It was good as my profile request is for room near the elevators- less need to drag our bags down long corridors. Check in was friendly and efficient, especially good as we has just flew into Chicago from Europe and... More 

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Rockford, United States
1 review
4 of 5 stars Reviewed 1 week ago

We choose this hotel because of it's location to Oakbrook Mall, Drury Lane Theatre and restaurant locations. Hotel is very clean and spacious...the rooms are nicely kept and the hotel staff was extremely helpful. If you have a car the check-in process was ackward really couldn't figure out where to park to enter the lobby. Fire Lane / do not... More 

Review collected in partnership with DoubleTree by Hilton

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was well-equipped to cater to business needs. They provide a complimentary own-made cookie upon check-in. For avid shopaholics, the hotel is located a mere 2 minute walk away from the Oak Brook Shopping Center. The only thing this center didn't have was a grocery store, which meant your dining experience are limited to the ones at the mall.... More 

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Carmel, Indiana
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here only one night on a quick business trip. The hotel was very accommodating allowing us to check in early before our first meeting. The room was comfortable. The bed and pillows are great. The place is clean but kind of spartan. I didn't get a chance to do anything in the hotel other than sleep. It was very... More 

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Philadelphia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was suitable for the purpose that I was there for. My biggest issue was how cold the lobby and conference rooms were. Appearance was clean and friendly environment. I would stay again with my family and friends for business or pleasure.

Review collected in partnership with DoubleTree by Hilton

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Wenatchee, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

** This hotel is located out in the middle of nowhere... unless you like being "stuck" in a snooty, snobby, overpriced suburb. If that's your thing, then you'll be in heaven. ** I had to rent a refrigerator... enough said. ** Renting a movie cost me $19.99. Really?! I didn't even get a bag of popcorn! **The one thing I... More 

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Christine H, Thank you for being our guest. I guess Oak Brook is not for everyone... We do feature all HD channels on our in house televisions, as well as the great programming of HBO for free, one of the many benefits of our hotel. Chris J More 

Ogden, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Upon arrival, got checked in quickly and got the warm cookie. Room was nice and bed was comfortable. Room service did a great job to take care of my room. Breakfast was great and had lots to choose from. Many people stayed there. Parking was a bit difficult as the stalls were a bit narrow, especially in the terrace parking.... More 

Review collected in partnership with DoubleTree by Hilton

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Noble, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Our room and bathroom were not clean. Beds were small. There were no fridge or microwave in our room. Breakfast was wonderful. Our baseball team chose this hote for location. It was over priced for what it was. I would not choose this hotel by choice again.

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Julie W, I have shared your comments on the cleanliness of your guest room with our Executive housekeeper and his team. This is not a typical complaint and we appreciate the feedback when we fall short. Chris Johnson More 

OLNEY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

In town for a baseball tournament and was very satisfied with our stay at the Double Tree in Oak Brook, IL. Great location as the hotel is within walking distance of many restaurants and a large mall. The staff was very friendly. The complimentary breakfast was a very nice selection every morning.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

CHRIS D, We hope the baseball tournament went well for you! Thank you for being our guest and for taking the time to share your experience. Chris J More 

florida
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having come to this area to see friends, they had suggested that we try this hotel. Overall it wasn't a bad place to stay. The hotel was very busy with a huge group there for a family reunion as well as people from all over the USA there for a convention. This made it a bit more noisier than we... More 

Was this review helpful? Yes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

waycooljoe, Thank you for staying with us and for giving us great feedback. We not only like to hear what we do well, but also are there things we could be doing better. We really appreciate your taking the time and hope to see you back as our guest. Chris Johnson More 

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