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All 7 Oak Brook hotels

Doubletree Hotel Chicago Oak Brook

3.5 of 5 Hotel   |   1909 Spring Road, Oak Brook, IL 60523
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Ranked #3 of 7 Hotels in Oak Brook
A recent review
4 of 5 stars reviewed yesterday
Pamela S Chicago, United States
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437 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Chicago, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I was at a seminar at this hotel and was not able to get to my room until 11:30 p.m. Once there, I went into the bathroom and noticed that it was only half cleaned. The garbage can was still full of garbage from someone else. The shampoo bottle was used and lying flat on the counter, along with other... More

Review collected in partnership with DoubleTree by Hilton

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Bloomington, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We got a special rate for our conference, which was very affordable. The rooms are a little small and cosmetically dated but very comfortable, clean, & furnished with a nice TV. The rest of the hotel was beautiful & easy to navigate. The staff went above and beyond to make sure we had everything we needed and more. They really... More

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Decatur, Illinois, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel had very nice accommodations and a helpful staff. It was fairly easy to get to with a GPS and had adequate parking. I would recommend it as a very good place to stay, especially for business. The seminar I attended had a group rate that would be very difficult to find in the Chicago area.

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Warren
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a wonderful hotel. Both the guest rooms and the conference facilities were fantastic. I stayed here in 2008 as well, and had the same great experience then as I did this year. Of course you will always want things to cost less...the restaraunt and lounge were pretty pricey, but I can also say that all of the food... More

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Mt. Zion, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Room was clean and comfortable. Sports bar had good food at a reasonable price. Ice machine located close by. I am a Hilton Honors member so I received 2 bottles of water each day. The pool was a nice size for a hotel pool. I used the workout area several times and enjoyed it. They had an eliptical like the... More

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Mt Ephraim, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The pillows in the room are half the size of a bed pillow. It is the size of pillow you would put on your couch Need to offer complimentary coffee in the lobby!! $2.95 for a 12oz cup! Glad there was a McDonalds down the street

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1 review
2 of 5 stars Reviewed 6 days ago NEW

The lack of service at this location was some of the worst experience I have endured hosting events. Our future events will not return to this location. Even with disputes about our event, not one member of the hotel staff or events department will return phone calls to discuss.

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

J1099TQmichaelj, I am sorry for our lack of response. Please call me on my cell phone at 630 715-9211, at your earliest convenience. Chris Johnson More

Oak Brook IL, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

For starters, my son found a fully molded apple that was apparently left under the bed! Completely gross!!! Mold was growing on the carpet as a result. They switched our room....to a room with no towels, and had a horrible slope in the bathroom. Yes you read it right a slope.... as in a downward bend in the floor as... More

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Clifton B, I am terribly sorry for our missing the apple under the bed. We did pull apart the room, and shampoo the carpet, and thoroughly deep cleaned the room. Please let me know of how I can be of further assistance. Chris Johnson 630 715-9211 More

United States
1 review
2 of 5 stars Reviewed 1 week ago

Ended up having to change rooms TWICE because the first bathroom was filthy with dirty hand prints and hairs on everything. Second room seemed a little better until I pulled back the sheet and found black chunky smears all over. For my troubles I was offered a complimentary ticket to their breakfast buffet... which was very stale and would have... More

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Stacy B, I am terribly sorry for the lack of cleanliness of the room. That is very atypical of our hotel, and I am truly sorry our room was not up to our high standards. Chris Johnson More

Greeley, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was extremely courteous, friendly and helpful. Room was nice, but had to pay $10 to have a refrigerator in the room. Bed was comfortable. Free parking at hotel was a big help in our budget. Hotel was clean, and only about 20 minutes from downtown Chicago. Hotel was quiet at night, breakfast buffet was tasty, so we would definitely... More

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Tawnya V, We would look forward to having you back as our guest! Chris Johnson More

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Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Road, Oak Brook, IL 60523
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
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Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree

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