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All 6 Oak Brook hotels

Doubletree Hotel Chicago Oak Brook

3.5 of 5 Hotel   |   1909 Spring Road, Oak Brook, IL 60523
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Ranked #3 of 6 Hotels in Oak Brook
A recent review
5 of 5 stars reviewed yesterday
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510 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We were greeted with a friendly smile, offered warm cookies, and directed to the elevators upon our arrival. The room was very nice, comfortable bed with so many comforting pillows. (smile) We enjoyed being able to eat at the Cheesecake Factory, Ditkas, and enjoyed shopping at The Container Store. We thought that was a real perk in staying at this... More 

Review collected in partnership with DoubleTree by Hilton

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Kankakee, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is my second stay @ this specific Doubletree within two weeks. I came back due to the first experience and the value. The staff is very helpful, friendly and professional. The facility is clean and the rooms are very comfortable. The parking garage is very nice; especially during the winter

Review collected in partnership with DoubleTree by Hilton

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed at this location for my wedding in 2012. They were in the process of upgrading then. I was sadly disappointed to return to celebrate my anniversary and see that the only upgrades were made to the ballrooms and entry lobby. The food is less than average and the rooms are sorely in need of an overhaul. The... More 

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Houston
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The property is a bit dated and the lobby sort old looking, but the hotel is not bad. Rooms are clean and quiet and hotel staff is very attentive. I was treated very well. If you can get on the hilton honors floor and into the executive lounge you should check it out. The hostess is awesome and the food... More 

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Bobdec, Thank you for the kind words about the hotel and the team. I am excited to share we will be doing a complete make over of the facility and the plans look amazing! We appreciate your staying with us and look forward to having you back as our guest on a return trip to the Western Burbs... Hospitably, Chris... More 

New York, NY
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed her for work. I like the Doubletree chain for their comfortable beds, expansive selection of TV channels, and usually pretty good food. This Doubletree had below average food (room service, did not try restaurant) with a way overdressed Caesar salad with commercial-tasting ranch dressing (definitely NOT a homemade dressing with anchovies). The French onion soup and chicken soup seemed... More 

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

physician, Thank you for taking the time to share your experience. I have shared your comments regarding the soup and salad dressing with our Executive Chef. We typically get very good feed back about our culinary offerings, but we must have missed this time. Thank you for choosing us. Hospitably, Chris Johnson More 

Franklin, Tennessee
Top Contributor
1,303 reviews 1,303 reviews
130 hotel reviews
461 helpful votes 461 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I like staying at DoubleTrees but this one was like a few i have stayed at.. Dated and old. The heating system and the tub was tiny. Also, I had to stand in my shower that was backed up and the shower leaked. The front desk service was great and breakfast ok.

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Anthony C, We did get in your room and address the issues. Our preventative maintenance program can always use great feedback from our guests, so we can deploy our resources immediately to any issues that come up. We thank you for taking the time to help make us better and for the kind words about our Breakfast. Hospitably, Chris Johnson More 

Naperville, United States
1 review
5 of 5 stars Reviewed January 28, 2015

Came for business but would stay for pleasure!!! The loaction is amazing right next shopping great restaurants 20-30 minutes from either airport. Excellent accomadations, newly remodeled and they did not spare any expense!!! Highly recommend to anyone looking to come to Chicago but stay just outside the City and have lots to do right at the hotel or near it.

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

David N, Thank you for being our guest! We look forward to your return for business or pleasure! Hospitably, Chris Johnson More 

Indianapolis, United States
1 review
4 of 5 stars Reviewed January 28, 2015

My wife and I came here for a little weekend getaway to see a musical at the Drury Lane Theater. Everyone at the front desk was friendly and helpful. They offered us a cookie when we arrived and then made reservations for us at Gibson's Bar and Steakhouse before sending us up to our room. After eating at Gibson's we... More 

Review collected in partnership with DoubleTree by Hilton

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GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Michael C, Sounds like a perfect get away! We are truly blessed to have world class theater in our own back yard, as well as great dining and shopping. We look forward to having you back as our guest! Hospitably, Chris Johnson More 

San Diego
Top Contributor
74 reviews 74 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 27, 2015

This is a typical business class hotel/conference center well situated for all of the big businesses headquartered in this suburban Chicago community, right next to a large mall. Staff are terrific, very friendly and helpful. It's just that the rooms are tired and really in need of revitalization. Obviously this property was built before the advent of bathroom ventilation fans... More 

Was this review helpful? Yes 1
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

SDTripster, First let me say thank you for the kind words about the team and our service. We do work hard every day to ensure we exceed our guests expectations. We are in the process of a significant upgrade to our hotel facility. We have already completed our meeting rooms renovation and are excited to share we will be rolling... More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed January 27, 2015

To start, I'm going to say that this review is divided into two parts. The first is standard hotel review. For that section, I would typically rate this hotel as a 2 or 3 star location. The second is for event planning, which is really where the staff fell down. For the hotel in general, it's similar to other properties... More 

Was this review helpful? Yes 1
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Kristopher M, I am glad we were able to trade texts, although we did not get an opportunity to speak. I am sorry we did not meet your expectations and I did share in detail your comments with our team, as a simple extra towel request is executed sometimes up to ten times a day by the folks working that... More 

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Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Road, Oak Brook, IL 60523
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 423
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Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree
Hotel Style:
#2 Business Hotel in Oak Brook
#4 Family Hotel in Oak Brook

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