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Residence Inn Chicago Oak Brook

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790 Jorie Boulevard, Oak Brook, IL 60523
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Residence Inn Chicago Oak Brook
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Residence Inn Chicago Oak Brook
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125 Reviews from our TripAdvisor Community

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Traveler rating
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    45
    26
    1
    5
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38
14
8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ansbach, Germany
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent three nights at this hotel in July.It was located in a nice area, although the lack of a shuttle service made transportation a bit of challenge. The staff was really great. The room was spacious, clean, and perfect for a short trip.

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Lansdale, Pennsylvania
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My 3rd or 4th stay here, and I continue to be satisfied. Clean, comfortable and good location to travel from. Room is clean and bed is comfortable. Rooms are somewhat small and access can be a bit tricky for a 1st timer, but this property is still a good value.

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Staten Island, NY
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights while in town for the junior gold bowling championship. It's location is great. Nice area with lots of restaurants and shopping around. The free breakfast was good, not great. It has all your typical Marriott breakfast options, coffee was good and fresh. We got a two bedroom suite (418) and it was clean and well... More 

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Yuma, Arizona
2 reviews
1 of 5 stars Reviewed 1 week ago

They overbooked our room and sent us down the road about 15 minutes...To a hotel that wasn't as nice. We booked Residence inn because it had a hot tub and breakfast. The place they sent us to was a downgrade . and didn't even apologize... Bad customer service.

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Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to express your concerns on Trip Advisor! We are so sorry that we had to relocate you to another hotel. Please accept our sincerest apologies for changing your plans. We hope that you choose our hotel the next time you are in the Oak Brook area! Thank you! Amanda Swets Operations Manager Residence... More 

Pittsburgh
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room looked just like the picture (somewhat rare these days). Convenient to highway, and easy access to downtown Chicago. Great amenities including complete kitchen, living area and bedroom all in the studio arrangement. Very hospitable and helpful staff. Just a great experience. Highly recommend it.

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Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Residence inn from April 6th till May 13th during my business visit. I had a very pleasant stay coming back for the second time at this hotel. (I stayed here in Nov 2012). To my surprise, the old staff did remember me. The property is well maintained and the rooms are kept neat and clean. The... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

The service was terrible at the front desk. Told numerous times that we couldn't check in at the right time. The situation finally got resolved when Mike Hanley got involved. He was both professional and kind and they should really promote him or give him a raise.

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Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You so much for taking the time to write a review about our hotel. We appreciate your feedback and will pass your information along to the appropriate department. Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook More 

La Grange Park, IL
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here after my wedding and it was a great stay. The staff was very accommodating since the beginning. They transferred our group from the reception hall to the hotel at the end of the night Breakfast was good the next morning, especially after the wedding. For out of town guests, the hotel is next to the Oakbrook Mall with... More 

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Franklin, Indiana
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my second time staying at this hotel. The first time I stayed from November, 2013 through February, 2014. I arrived this time in mid-June, 2015. About the hotel, there is plenty of parking. The rooms here are updated and large and have ample storage. I have not heard noise from any other rooms above, below, or beside me,... More 

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Tampa, Florida
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great suburban Chicago locale!! One downside is access by public transport is essentially non-existent. You will need a car to get around but parking is free. Rooms were clean and well maintained. Staff was very friendly and helpful. Breakfast was varied and well stocked. Dogs allowed if you are in to that. No recycling could be found :(

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