We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Chicago Oak Brook

Hotel website
Hotel deals
Hotel packages
790 Jorie Boulevard, Oak Brook, IL 60523
Special Offer
Double Rewards Points!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Residence Inn Chicago Oak Brook
View Map
Add Photo Write a Review

129 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    50
    46
    27
    1
    5
See reviews for
41
14
9
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (26)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (29)
All months
Champaign, United States
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this property before and were never impressed but this past weekend was great. I was particularly impressed with the quality and friendliness of the staff. The individual who checked us in, Darlene, remained "in-touch" throughout the weekend and was very helpful with exceptional interpersonal skills. Same with the breakfast folks--very responsive. Someone has worked with the... More 

Was this review helpful? Yes
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

If you're not looking for an actual FULL kitchen with an ACTUAL stove then this is the perfect place for you. I came in town to visit a friend who loves my cooking and we'd planned a weekend of different malls. Check in was perfect! The front desk staff were awesome! Made you feel right at home. The room itself... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to write a review on our hotel! We are so sorry that we couldn't provide you everything you needed to have a perfect stay. We will pass these comments along to see if there is anything we could do to alleviate future issues. Thank You! Amanda Swets Operations Manager Residence Inn Oak Brook More 

Seattle, WA
Level Contributor
104 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a week in July and I was initially concerned about the proximity to the highway. But the room (on the 5th floor) was quiet, with little or no road noise. The staff is friendly, helpful, and went out of their way to help with our grandkids. Every thing was very clean and well kept. The bed... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to write a review about our hotel! We appreciate your great comments and will pass them along to our staff. We hope to see you again the next time you are in the Oak Brook area! Thank You! Amanda Swets Operations Manager Residence Inn Oak Brook More 

Grand Rapids, Michigan
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 29, 2015

We stayed here for a 4-day weekend. The room was clean, quiet and we were close to the Metra station (short drive). The mall was there (didn't visit this time) and we ate at Portillo's and the Weber Grill. There is a Trader Joe's in Downer's Grove so we were able to get food to keep in our room. One... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so much for taking the time to write a review about our hotel! We will pass along your great comments to the staff and hope to see you again the next time you are in the Oak Brook area! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook More 

Ansbach, Germany
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 21, 2015

I spent three nights at this hotel in July.It was located in a nice area, although the lack of a shuttle service made transportation a bit of challenge. The staff was really great. The room was spacious, clean, and perfect for a short trip.

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello! Thank you so much for taking the time to write a review on Trip Advisor. We are so glad that you enjoyed your stay with us! We hope to see you again the next time you return to the Oak Brook area! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook More 

Lansdale, Pennsylvania
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 19, 2015

My 3rd or 4th stay here, and I continue to be satisfied. Clean, comfortable and good location to travel from. Room is clean and bed is comfortable. Rooms are somewhat small and access can be a bit tricky for a 1st timer, but this property is still a good value.

Was this review helpful? Yes 1
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for such a great review on Trip Advisor! We are glad that you enjoy our hotel and continue to return! We hope to see you again soon! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook More 

Staten Island, NY
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed for 5 nights while in town for the junior gold bowling championship. It's location is great. Nice area with lots of restaurants and shopping around. The free breakfast was good, not great. It has all your typical Marriott breakfast options, coffee was good and fresh. We got a two bedroom suite (418) and it was clean and well... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so for taking the time to write a review on Trip Advisor. We are so glad that our staff was so attentive and helpful! We hope to see you again the next time you are in the Oak Brook area! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook More 

Yuma, Arizona
2 reviews
1 of 5 stars Reviewed July 19, 2015

They overbooked our room and sent us down the road about 15 minutes...To a hotel that wasn't as nice. We booked Residence inn because it had a hot tub and breakfast. The place they sent us to was a downgrade . and didn't even apologize... Bad customer service.

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to express your concerns on Trip Advisor! We are so sorry that we had to relocate you to another hotel. Please accept our sincerest apologies for changing your plans. We hope that you choose our hotel the next time you are in the Oak Brook area! Thank you! Amanda Swets Operations Manager Residence... More 

Pittsburgh
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 12, 2015

Room looked just like the picture (somewhat rare these days). Convenient to highway, and easy access to downtown Chicago. Great amenities including complete kitchen, living area and bedroom all in the studio arrangement. Very hospitable and helpful staff. Just a great experience. Highly recommend it.

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You so much for taking the time to write a review about our hotel! We are so glad you enjoyed your stay here! We hope to see you the next time you are in the Oak Brook area. Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook More 

Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

I stayed at the Residence inn from April 6th till May 13th during my business visit. I had a very pleasant stay coming back for the second time at this hotel. (I stayed here in Nov 2012). To my surprise, the old staff did remember me. The property is well maintained and the rooms are kept neat and clean. The... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so much for taking the time to write a review about our hotel! We are so glad you were comfortable during your stay and that you enjoyed all of the great amenities that our hotel has to offer! Thanks! Amanda Swets Operations Manager Residence Inn Oak Brook More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
1:12
Videos (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Oak Brook
0.5 mi away
Doubletree Hotel Chicago Oak Brook
0.4 mi away
Le Meridien Chicago - Oakbrook Center
0.7 mi away
The Hyatt Lodge at McDonald's Campus
Show Prices
Show Prices
Show Prices
0.8 mi away
The Drake Hotel - Oak Brook
0.5 mi away
Chicago Marriott Oak Brook
1.1 mi away
Hilton Chicago Oak Brook Suites
Hilton Chicago Oak Brook Suites
#1 of 8 in Oakbrook Terrace
4.5 of 5 stars 631 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay