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Residence Inn Chicago Oak Brook

3.0 of 5 790 Jorie Boulevard, Oak Brook, IL 60523
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Certificate of Excellence 2014
Residence Inn Chicago Oak Brook
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Residence Inn Chicago Oak Brook
Residence Inn Chicago Oak Brook
Residence Inn Chicago Oak Brook
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96 reviews from our community

Traveler rating
    35
    36
    23
    1
    1
See reviews for
29
8
6
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boise, Idaho
Top Contributor
121 reviews 121 reviews
56 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The space, the rooms, the service were all fine. The breakfast space is generous, but time to ditch the styrofoam and disposable stuff. Also, to go greener, it would be fine with me to have multi use/large dispensers of shampoo and bath gels in the bathroom. I prefer to use the stairs because I always need more exercise when traveling.... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a review on Trip Advisor. We appreciate your feedback and always use your suggestions to better our hotel. We hope that you give us another chance and stay with us again the next time your travels bring you to the Chicagoland area! Thank you! Amanda Swets Operations Manager Residence Inn Oak... More 

Elkhart, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Amy and her staff were excellent through out our entire extended stay. Super friendly and most helpful. Amy went the extra effort to get our room medically cleaned and ready within a few hours of being notified of us being released from Loyola Med Center. She also honored our request for a room away from the highway and on a... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to fill out an online review! We are so glad that you chose our hotel during your time of need. We hope to see you again the next time you are in the Oak Brook area! Thank You, Amanda Swets Operations Manager More 

Kettering, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 22, 2014 via mobile

The staff was friendly and extremely accommodating especially since my husband's flight home from a deployment changed several times. Had a great time. Great location. They really made you feel welcomed.

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a Trip Advisor Review. We appreciate your positive feedback and are so glad we were able to be flexible for you! We hope that we see you again the next time your travels bring you to the Chicagoland area! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook More 

Michigan, USA
Top Contributor
79 reviews 79 reviews
8 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 15, 2014

All the staff I interacted with were super friendly and helpful! The rooms (had 2 during my stay) were clean and comfortable. Full kitchen in each room. Detriments to that are 1) refrigerator noise (do you sleep in your kitchen? thought not - maybe just turn it off during your stay). 2) No basic condiments (salt? pepper? cooking oil (even... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to complete a review on Trip Advisor. We appreciate the feedback that you have given us! We hope to see you again the next time your travels bring you to the Chicagoland area! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook More 

memphis, tn
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2014

The hotel is located in an upscale area with excellent shopping and dining. The staff is attentive, friendly and helpful. The property is clean, quiet and comfortable. We enjoyed the stay and will stay again.

Was this review helpful? Yes 1
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to complete a Trip Advisor review. We appreciate your feed back and are glad that you enjoyed your stay! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook More 

Bloomington, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 30, 2014

I stayed at this property over the weekend...only for one night as I was attending a wedding and this was the recommended property. The location is very close to all the area has to offier... shopping, restaurants, businesses, and other area attractions. The friendly front desk staff easily accommodated my early check-in request. Upon arriving to my room, it was... More 

Was this review helpful? Yes 1
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a review on Trip Advisor. Please accept our sincere apologies for the inconvenience you may have experienced. We aim to provide an exceptional experience for every guest. Our goal is to address your issues while you are here so that we can ensure you have an exceptional experience. Please feel free... More 

houston
Top Contributor
107 reviews 107 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 28, 2014

Stayed here for two nights in September. The property is tucked into a business park, across the freeway from the local mall. plenty to do after work an close to O'Hare etc. Good evening and morning food available and the room was clean and tidy. I would stay here again

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to write a review on TripAdvisor and Thank You for giving us positive comments! We see that you rated us 3/5 and were wondering what we could have done to make your stay more enjoyable. We truly enjoy hearing your feedback! Thank you! Amanda Swets Operations Manager amanda.swets@whitelodging.com More 

Jacksonville, Florida
Top Contributor
50 reviews 50 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 25, 2014

I like Residence Inns, they are spacious, the staff is friendly, and they are clean. The few things I have a problem with and this may just be me but on the nights they have the free manager's dinner the food lacks a little panache. On the Italian/pasta nights or whenever they add garlic bread to a meal they go... More 

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You so much for taking the time to complete a TripAdvisor online review! We are so glad that you enjoyed your guest room! Thank You for mentioning that the smell of our garlic bread is overpowering. We will have to try another product from our food vendor. We hope that you stay with us again the next time... More 

Apollo Beach, Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 12, 2014

I had to go to Oak Brook for business and this was the perfect hotel for what I needed to do. The rooms are quite large. Mine was on the first floor by the exit door so I did hear a lot of the people coming and going. The room was nicely furnished and great for the working traveler. My... More 

Was this review helpful? Yes 1
LaCrosse, WI
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I recently stayed for business. Staff was friendly and efficient on check-in. They offered shopping service to stock my frig. They helped with driving directions since I was unfamiliar with the area. They had the breakfast ready earlier than the posted time on the weekend since our large group had to leave at 7am for meetings. Kitchenette was great for... More 

Was this review helpful? Yes 1
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Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Boulevard, Oak Brook, IL 60523
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn

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