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Residence Inn Chicago Oak Brook

3.0 of 5 790 Jorie Boulevard, Oak Brook, IL 60523
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Certificate of Excellence 2014
Residence Inn Chicago Oak Brook
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Residence Inn Chicago Oak Brook
Residence Inn Chicago Oak Brook
Residence Inn Chicago Oak Brook
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94 reviews from our community

Traveler rating
    34
    36
    22
    1
    1
See reviews for
29
7
6
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kettering, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 22, 2014 via mobile

The staff was friendly and extremely accommodating especially since my husband's flight home from a deployment changed several times. Had a great time. Great location. They really made you feel welcomed.

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a Trip Advisor Review. We appreciate your positive feedback and are so glad we were able to be flexible for you! We hope that we see you again the next time your travels bring you to the Chicagoland area! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook More

Michigan, USA
Top Contributor
79 reviews 79 reviews
8 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 15, 2014

All the staff I interacted with were super friendly and helpful! The rooms (had 2 during my stay) were clean and comfortable. Full kitchen in each room. Detriments to that are 1) refrigerator noise (do you sleep in your kitchen? thought not - maybe just turn it off during your stay). 2) No basic condiments (salt? pepper? cooking oil (even... More

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to complete a review on Trip Advisor. We appreciate the feedback that you have given us! We hope to see you again the next time your travels bring you to the Chicagoland area! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook More

memphis, tn
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2014

The hotel is located in an upscale area with excellent shopping and dining. The staff is attentive, friendly and helpful. The property is clean, quiet and comfortable. We enjoyed the stay and will stay again.

Was this review helpful? Yes 1
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to complete a Trip Advisor review. We appreciate your feed back and are glad that you enjoyed your stay! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook More

Bloomington, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 30, 2014

I stayed at this property over the weekend...only for one night as I was attending a wedding and this was the recommended property. The location is very close to all the area has to offier... shopping, restaurants, businesses, and other area attractions. The friendly front desk staff easily accommodated my early check-in request. Upon arriving to my room, it was... More

Was this review helpful? Yes 1
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a review on Trip Advisor. Please accept our sincere apologies for the inconvenience you may have experienced. We aim to provide an exceptional experience for every guest. Our goal is to address your issues while you are here so that we can ensure you have an exceptional experience. Please feel free... More

houston
Top Contributor
107 reviews 107 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 28, 2014

Stayed here for two nights in September. The property is tucked into a business park, across the freeway from the local mall. plenty to do after work an close to O'Hare etc. Good evening and morning food available and the room was clean and tidy. I would stay here again

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to write a review on TripAdvisor and Thank You for giving us positive comments! We see that you rated us 3/5 and were wondering what we could have done to make your stay more enjoyable. We truly enjoy hearing your feedback! Thank you! Amanda Swets Operations Manager amanda.swets@whitelodging.com More

Jacksonville, Florida
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 25, 2014

I like Residence Inns, they are spacious, the staff is friendly, and they are clean. The few things I have a problem with and this may just be me but on the nights they have the free manager's dinner the food lacks a little panache. On the Italian/pasta nights or whenever they add garlic bread to a meal they go... More

Was this review helpful? Yes
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You so much for taking the time to complete a TripAdvisor online review! We are so glad that you enjoyed your guest room! Thank You for mentioning that the smell of our garlic bread is overpowering. We will have to try another product from our food vendor. We hope that you stay with us again the next time... More

Apollo Beach, Florida
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 12, 2014

I had to go to Oak Brook for business and this was the perfect hotel for what I needed to do. The rooms are quite large. Mine was on the first floor by the exit door so I did hear a lot of the people coming and going. The room was nicely furnished and great for the working traveler. My... More

Was this review helpful? Yes 1
LaCrosse, WI
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I recently stayed for business. Staff was friendly and efficient on check-in. They offered shopping service to stock my frig. They helped with driving directions since I was unfamiliar with the area. They had the breakfast ready earlier than the posted time on the weekend since our large group had to leave at 7am for meetings. Kitchenette was great for... More

Was this review helpful? Yes 1
Sylvania, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2014

I was in town for a family get together and didn't spend too much time here except primarily to sleep. We had a 2 bedroom suite which was spacious and it made me feel at home. Nice living area and little kitchen. The suite was very clean and beds were very comfortable. I would definitely stay here again.

Was this review helpful? Yes
Residence_Inn_OB, Manager at Residence Inn Chicago Oak Brook, responded to this review

Thank you for choosing the Residence Inn Chicago Oak Brook! We are glad that you enjoyed our wonderful two bedroom suite and look forward to hosting you again next time you are in the Chicagoland area! More

Zedelgem, Belgium
Top Contributor
106 reviews 106 reviews
49 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 14, 2014

Room are big, better the studio than the close bedroom. BED is QUENN size very uncomfortable for two person as soon as you are not 18 years old. Breakfast is terrible (coming from Europe) and seeing all those plastic bowl, plate, fork, spoon…. everything taste bad. Cleaning of the room are very approximate…. just a bit every day. hey should... More

Was this review helpful? Yes
Residence_Inn_OB, Front Office Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a review on TripAdvisor! Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We are pleased to hear that you... More

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Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Boulevard, Oak Brook, IL 60523
Location: United States > Illinois > DuPage County > Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn

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