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All 12 O'Fallon hotels

Quality Inn O'Fallon

2.0 of 5 Motel   |   1409 West US 50, O'Fallon, IL 62269
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Quality Inn O'Fallon
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Ranked #5 of 12 Hotels in O'Fallon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Travis M
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82 reviews from our community

Traveler rating
    34
    30
    8
    4
    6
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27
16
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I checked in late in the evening and was greeted by Tiki she quickly checked me in. A great personality makes me want to come back. I asked her where to eat she recommended Schiappa's next door. Excellent food and friendly staff as well. If you're coming through O'Fallon I recommended staying the Quality Inn for clean and comfortable stay.

Was this review helpful? Yes
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

There are hundreds of hotels in this area and I have ayed at quite a few of them but none can equal the Quality Inn. First let me explain the service and when I say they are amazing it's facts because they're kind, quick to help anything and are extremely polite. Next are the rooms which are spacious with amazing... More

Was this review helpful? Yes
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to... More

Marshall, Missouri
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago

Dirty floor, greasy smeared dirty tables, smeared vomit on bathroom floor. Had no other handicapped rooms available, did not clean my room, did not refund my money, still have not heard from manager. Horrible. The clerk was not helpful, terrible customer service. Stay somewhere else.

Was this review helpful? Yes
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

We sincerely apologize that your experience was anything less than satisfying. Your comments have been shared with our staff and the issues addressed. We hope that you will give us another opportunity to serve you again. More

Cape Coral, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 24, 2014

Always stay at this hotel when traveling through the area. Friendly and professional staff, comfortable rooms and good breakfast. Fairly new hotel that is always a welcome sight after a day of traveling.

Was this review helpful? Yes
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope to see you again soon More

1 review
1 of 5 stars Reviewed September 12, 2014 via mobile

Bed Bugs!!! They came out around 10:00pm. We looked at the bedding, along the edges of the mattress and between the mattress and box springs, but found no tell tale signs of them. However, they just kept coming!!! It was absolutely terrifying!!! The staff was very concerned, but after that, we bagged up our belongings and vacated the hotel. They... More

Was this review helpful? Yes
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

I apologize that your stay was anything less than satisfying. I can assure you that your experience and comments have been shared with our team to help improve our service. Our procedure in the case of bed bug complaints is very thorough once confirmed. The room is taken out of service and is not placed back in our inventory until... More

Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

One night stay, 9/1/14, Labor Day Night. 3 adults, non-smoking room, 2 queen beds, 1st floor. Room was very clean, looked like it was freshly painted, (no smell of paint). Flat screen TV, good A/C. Bathroom updated and clean. New, rounded shower curtain bar. Hair dryer Quiet, no interstate noise. Breakfast was on time at 0600, breads, rolls, English muffins,... More

Was this review helpful? Yes 1
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Carbondale, Illinois
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 22, 2014

The room itself was pretty good. The mattress was comfortable and the pillows were nice and fluffy. The room was clean and blocked hallway noise really well. My only complaints would be that the elevator and hallways smelled horrible. Luckily the room smelled fine. I would stay here again.

Was this review helpful? Yes 1
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. We hope to see you again soon. More

Drummonds, Tennessee
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 21, 2014

I am giving this hotel 4 stars the front desk all 3 shifts were beyond sweet, kind, and exceptional. The price was high, I went through bookinghotel.com and normally I would NEVER pay $99 a night for Quality Inn, however this must have been a busy weekend for St. Louis because everything else was booked. 3 rooms $99.00 a pop,... More

Was this review helpful? Yes
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positve review of our hotel. We hope to see you again soon. More

Harrodsburg, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

Really nice overall: staff quite pleasant and helpful. Restaurants, Wal-Mart, etc. within 1 block of hotel. Room quite pleasant. We arrived worn out; just wanted a quiet, comfortable place to rest. Motel definitely exceeded our expectations. Would stay here again - very pleased.

Was this review helpful? Yes 1
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the wonderful review of our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to... More

Ofallon, IL
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 27, 2014

The property is well taken care of....Clean and updated. The staff, especially Sally, goes out of their way to make your stay comfortable. The close proximity to restaurants, shopping, and entertainment is a big plus. Our stay was for business but it would be equally enjoyable for a family stay. The pool is wonderful. We will definitely stay here again.

Was this review helpful? Yes
GMIL027, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure... More

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Additional Information about Quality Inn O'Fallon

Address: 1409 West US 50, O'Fallon, IL 62269
Phone Number:
Location: United States > Illinois > O'Fallon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn O'Fallon 2*
Number of rooms: 74
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Also Known As:
O'fallon Quality Inn
Quality Inn O'Fallon IL

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