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All 11 O'Fallon hotels

Candlewood Suites O'Fallon

2.0 of 5 Hotel   |   1332 Park Plaza Drive, O'Fallon, IL 62269
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69%
Ranked #7 of 11 hotels in O'Fallon
A recent review
3 of 5 stars Reviewed May 3, 2012
Johanna S Stanfordville
  • Reviews (33)
  • Photos (29)
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33 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
There are newer reviews for Candlewood Suites O'Fallon
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Stanfordville
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 3, 2012

This hotel has a full fridge in the rooms and a two burner stove with a full supply of pans and dishes. Basic amenities such as paper towels and dish liquid were supplied.There is an ample eating counter. We were there for a weekend baseball tournament and could have cooked in if we wanted. Our son and his family had... More

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IHGCare, Guest Relations Manager at Candlewood Suites O'Fallon, responded to this review

Dear Johanna S, Thank you for your feedback. We are pleased you liked our hotel location as well as your room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry for any inconvenience the odors in your room and lobby caused you. I appreciate your feedback as this is our... More

Southern Illinois
Top Contributor
82 reviews 82 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 16, 2011 via mobile

Stayed here a couple times this past year, business and personal. Been impressed everytime. This is the only candlewood I have stayed in that has front desk service 24 hours a day. The cookies at the front desk are amazing at check in. The staff is great! They give free items for the candlewood cuboard to pc members. Free popcorn,... More

Was this review helpful? Yes 1
Oak Brook, Illinois
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 28, 2011

When checking in very late on a Friday night, I discovered they'd given me a room on the first floor. Normally when staying in a hotel, I request a room on the top floor so that no one is stomping around above me, so I asked if any top floor rooms were available. The night clerk's response was, "You don't... More

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Columbus, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 18, 2011

Checked in really late on a Wednesday morning for a three day stay. I'm a male and I flipped up the toilet seat when we arrived and there was nastiness underneath the toilet seat. To be blunt, a previous guests diarrhea splatters underneath the toilet seat and on the rim. Ewwww! Fortunately, we always carry bubble spray with us and... More

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Adowlihng, Director of Sales at Candlewood Suites O'Fallon, responded to this review

I would like to apologize for your disappointing stay with us last month. The cleanliness issue both you and your friends encountered is not something you expect when staying at a Candlewood Suites and is not typical of our hotel. We are addressing this issue to ensure that other guests and hopefully you will not experience this again. We would... More

Lubbock, Texas
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 21, 2010

We are so happy to have discovered the Candlewood Suites chain on our roadtrip. On our trip we stayed at three different locations of this chain and each time had a very good experience. This was our favorite location we stayed at. Had there not been a hitch with internet connectivity we would have given it five stars across the... More

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Bella Vista, Arkansas
2 reviews
5 of 5 stars Reviewed October 9, 2010

This place is outstanding! Yes the room was small but not too small. It has a full kitchen, complete with full size refridgerator, 2 burner stove, microwave & coffee maker. It had silverware and dishware with a dishwasher. It reminded me of our condo. When we first made the reservation, we didn't realize that they did not have a complimentary... More

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Saint Louis, Missouri
Top Contributor
62 reviews 62 reviews
37 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed April 17, 2010

Stayed here on a Friday night, Cards game that night, proms, you name it - the place was full. Checked in a little early, and called ahead, and they were kind enough to let me do that (don't know if being Priority member changed things or not). Short drive to Fairview Heights Metrolink station. When I checked in the tub... More

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Litchfield Park, Arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 10, 2009

We were on the third floor and complained to no avail of rude guests above us stomping at all hours. Called the room myself and got the typical no problem. Just beware that the floors are thin and you are better served by staying on the 4th floor (the top floor). You will hear the trouncing if you are on... More

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St. Louis, Missouri
2 reviews
3 of 5 stars Reviewed July 10, 2008

My stay was pleasant, however it was expensive. When I entered my room, I don't think it was ready for guests. There were towels, hopefully clean, thrown on my bed. There were two noticeably dirty towels on the floor, no shower curtain, and my remote did not work. I was slightly dissappointed to find that there was no maid service,... More

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Stuttgart, Germany
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2008

I felt this hotel was very centrally located to the town of Belleville, Shiloh, etc. The shopping malls are right down the road 5 mins. The hotel itself was very clean. You get cleaning service for your room once a week or more if you request it. The staff was VERY Friendly. I stayed in the room with a kitchenette.... More

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Additional Information about Candlewood Suites O'Fallon

Address: 1332 Park Plaza Drive, O'Fallon, IL 62269
Phone Number:
Location: United States > Illinois > O'Fallon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites O'Fallon 2*
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Also Known As:
Candlewood O'fallon
O'fallon Candlewood Suites
Candlewood Suites O'Fallon IL

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the Candlewood Suites O'Fallon Illinois Hotel, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD / VCR Combo. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Pets Are Welcome with a fee of $75 for 1-6 nights or $150 for 7 + nights. Room cleaning is provided once every 7 days.Maximum number of guests allowed per room including children is 2 in a room with one bed and 4 in a room with two beds. The front desk is open from 7am - 11pm. ... more   less 
Number of rooms
79

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