My stay was pleasant, however it was expensive. When I entered my room, I don't think it was ready for guests. There were towels, hopefully clean, thrown on my bed. There were two noticeably dirty towels on the floor, no shower curtain, and my remote did not work. I was slightly dissappointed to find that there was no maid service,... more

I felt this hotel was very centrally located to the town of Belleville, Shiloh, etc. The shopping malls are right down the road 5 mins. The hotel itself was very clean. You get cleaning service for your room once a week or more if you request it. The staff was VERY Friendly. I stayed in the room with a kitchenette.... more

I have to say, this place was definitely home away from home! The rooms are large and the hotel is brand new. My kids and I accompanied my husband on a business trip to Shiloh. We got a special Government Rate. We couldn't have made a better choice! When my husband comes back, he will stay here again. Absolutely EVERYONE... more

The hotel is Ok, most of the staff are pleasant, but the management is poor. If you have a complaint, for example room not being cleaned, you will be treated as though you are the problem. I think any complaints are thrown in the trash and ignored. If you don't need a kitchen, there are much better places in the... more

It's always nice to stay in a brand new hotel. This one has a DVD lending library, which was nice. They had no breakfast, continental or otherwise. They are suites with kitchenettes so maybe that is why. The weirdest thing is that there is no ice machine. There IS a small icemaker in the fridge in the room. It was... more