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All 11 O'Fallon hotels

Country Inns & Suites O'Fallon

2.5 of 5 Hotel   |   116 Regency Park, O'Fallon, IL 62269
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Ranked #9 of 11 hotels in O'Fallon
A recent review
4 of 5 stars Reviewed March 8, 2014
DoctorJehle Jellico, Tennessee
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56 people have reviewed this hotel

Traveler rating
    14
    19
    7
    7
    9
See reviews for
26
11
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Jellico, Tennessee
Top Contributor
54 reviews 54 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 8, 2014

I had stayed at the Country Inn & Suites in O'Fallon more than a year ago, and I almost did not come back again because my stay there was not the best. However, I decided to give it a second chance, and I'm glad I did. On this second stay, I learned that there had been a change of management... More

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Tegucigalpa, Honduras
Top Contributor
198 reviews 198 reviews
95 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed December 27, 2013

My company has a contract with Country Inns & Suites, so I stay at this chain a lot. I know what to expect. I even stay at CI&S when I travel for vacation with my family. I found that the common areas, room and breakfast were good. Beds comfy, microwave, and fridge in room. Housekeeping was good during my stay... More

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CarlsonRezidor, Carlson at Country Inns & Suites O'Fallon, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services, ad We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during... More

Travelers are raving about these O'Fallon hotels

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 27, 2013

Do not stay here, there is mold growing on the a/c units, could be health issue. Very disgusting rooms are very outdated (looks like 80's style rooms). The lobby looks very fancy, but rooms are a complete shock once you go into them.

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inns & Suites O'Fallon, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns and Suites standards. To discuss your stay further, please contact Corporate Customer Care. More

Palmer, Texas
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 19, 2013

First off, I have stayed in Country Inn & Suites before. I realize that it is a chain, but this one surprised me. Here is why. Having stayed in this independently operated chain hotel in other locations, I expected a similar hotel this stay. For the most part everything was above average. Here is the watch out-the bath tub. While... More

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Contributor
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 1, 2013

We stayed here while traveling. Booked on price line. Super good rate $46 for one night all fees and taxes included. Room was clean and staff was really friendly and helpful. Breakfast was really good. Breakfast attendant was a super nice lady and kept things clean and stocked. Thank you! I did read the reviews about cars being broke into... More

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Locust Grove, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2013

This country Inn and Suites in O'Fallon was great as is all of the ones in which we have stayed. Everything is excellent as it was at this location. We generallly stay in Country Inn and Suites in Myrtle Beach, which we really like.

Review collected in partnership with Best Western

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Saint Cloud, Minnesota
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 3, 2013

Overall the hotel was just your basic Country Inn and Suites. It was clean and the breakfast was ok. The customer service we recieved was top notch and they were able to answer all of our St Louis questions and give directions. We would definately stay again.

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Boston, Massachusetts, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 4, 2013

Upon arrival, when I checked into my room i noticed towels on the back of the door, Okay an oversight on housekeeping just didn't look but they left fresh towels and the room was cleaned. Just to keep them honest a tag from my luggage fell of my bag so i left it on the floor to see if they... More

Was this review helpful? Yes 1
Carlson Hotels C, Carlson at Country Inns & Suites O'Fallon, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns & Suites standards. To discuss your stay further, please contact Corporate Customer Care. More

New Jersey
Top Contributor
132 reviews 132 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 1, 2013

There was some issues with our online booking using our Carlson Points, booked a standard King Room using points, when we checked in we were told it was a smoking room - there was no mention of this when book that rooms were either smoking or non smoking, so we had to be down graded to 2 queens to get... More

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Park Forest, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 16, 2013

I have always felt comfortable staying at any Country Inns & Suites because of the affordability and comfort level. Last week, I heard that this chain was doing a brand overhaul while listening to The Steve Harvey Morning Show. It was good to hear since I had a few days vacation coming up in St. Louis. We arrived an hour... More

Was this review helpful? Yes 1
Carlson Hotels C, Carlson at Country Inns & Suites O'Fallon, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care. More

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Additional Information about Country Inns & Suites O'Fallon

Also Known As:
Howard Johnson O'fallon
O'fallon Howard Johnson
Country Inns & Suites O'Fallon IL
Address: 116 Regency Park, O'Fallon, IL 62269
Phone Number:
Location: United States > Illinois > O'Fallon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 11 hotels in O'Fallon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inns & Suites O'Fallon 2.5*
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