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All 11 O'Fallon hotels

Suburban Extended Stay

2.0 of 5
148 Regency Park, O'Fallon, IL 62269
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Ranked #11 of 11 hotels in O'Fallon
Most recent review
5 of 5 stars Reviewed April 8, 2013
OrionsDad Southern Illinois
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13 reviews from our community

    Trip type
Traveler rating
    2
    4
    1
    2
    4
Date Rating
Southern Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2013

The room was very clean and a great value. It was large, had a fully equipped kitchen area, and great TV channel options. The indoor pool and fitness center were nice amenities. I stayed for the week and obtained a weekly rate. Very good long term option.

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Bratt, Florida
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 14, 2013

I lived in the Suburban, O'Fallon for two months while working in the area. Overall I was very pleased. The staff were all very nice and helpful. The front desk is only open 7 a.m. to 11 p.m., helping keep the costs low. The property has a pool & workout room (setting it above the similar property next door), coin... More

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West Salem, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 12, 2013

We chose to stay here because it had a pool and hot tub, and the price was great for a hotel in Ofallon. The front desk was nice, but when we got to our room we realized we were right by the elevator. we decided to just deal with it because we were tired. our room looked okay, till I... More

Was this review helpful? Yes 1
Lawrence, Kansas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2013

I stay at this hotel at least once a month travelling for business and have always found it to be clean and well-maintained. The front desk staff has always been extremely helpful, friendly, and very accommodating to any special requests I have had (i.e. extra pillows). The location is excellent and very centrally located right off the highway for easy... More

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Indianapolis
1 review
4 of 5 stars Reviewed December 25, 2012

My husband and I wanted an inexpensive room for one night. Knowing the adage "you get what you pay for," we didn't expect much. Were we surprised! The room was spacious and very clean. Both desk clerks (check in and check out) were friendly and made sure we had everything we needed for the night. We enjoyed our stay and... More

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Overland Park, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 5, 2012

This is not 2 1/2 star hotel. I wouldn't pay 2 1/2 star rating if I knew what I'm gonna get. Pillows were bad..(suggest, best to bring your own), some stained on the pillow covers, other than that everything is clean. In safe and decent location, by that movie theatre accross the 64 hwy,not to far from the Mall. There's... More

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Carterville, Illinois
Top Contributor
79 reviews 79 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 17, 2012

We stayed to enjoy the pool the indoor pool incredibly hot summer. The room was spacious, clean, and everything was in working order. The staff was very friendly. We would stay again. We had a great time!

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Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 18, 2012

I stayed at this hotel as a last minute booking due to travel delays. I arrived at about 11:30 p.m. to discover that the doors were locked and no desk personnel were on site. Instead, you had to call over to another hotel down the block, also managed by the same company. The manager came, had me sign for the... More

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Cypress, Texas
1 review
1 of 5 stars Reviewed June 30, 2012

We booked a king, no-smoking room through Tingo. At arrival, we were given a queen room and the front desk attendant told us that they had no king rooms to book. She wasn't sure why we were able to book a king. The room itself had the most horrendous smell that I have ever experienced at a hotel. The best... More

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Gurnee, Illinois
1 review
1 of 5 stars Reviewed May 5, 2012

Booked through hotwire.com and very disappointed that the best I got was spray for a stinky smoky room. Front desk not the best......have they ever heard of customer delight? Hotwire was no real value either.

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Monica M, General Manager at Suburban Extended Stay, responded to this review
May 11, 2012

I sincerely apologize that you were not satisfied with your room type. We do everything we can to make sure every stay is as comfortable as possible. I appreciate you letting me know that you did not feel that you received good customer service and I have addressed that issue. Again, it is our goal to make every guests stay... More

 
 
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Additional Information about Suburban Extended Stay

Also Known As:
Suburban Extended Stay IL
Address: 148 Regency Park, O'Fallon, IL 62269
Region: United States > Illinois > O'Fallon
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 11 hotels in O'Fallon
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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