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Super 8 O'Fallon

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1100 Eastgate Dr, O'Fallon, IL 62269 (Formerly Settle Inn & Suites O'Fallon)
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Super 8 O'Fallon
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Super 8 O'Fallon
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103 reviews from our community

Traveler rating
    35
    37
    18
    7
    6
See reviews for
53
17
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (31)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (16)
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Manhattan, KS
1 review
1 of 5 stars Reviewed 4 weeks ago

Booked on-line so check-in was easy but not professional. Room was decorated nicely but bed was uncomfortable and only 3 pillows for a king bed and 2 people. Breakfast was meager. The agent was doing double duty for checkout and breakfast and we had to wait and she seemed irritated that we wanted a receipt. Will not stay here again.

Was this review helpful? Yes
Super8OFallonIL, Manager at Super 8 O'Fallon, responded to this review

Thank you for reviewing our facility. I would like to apologize for your less than satisfactory stay. We will use your input to make future improvement to our facility operations. Thank you again. I hope that your will give us another chance the next time you are in our area. More 

Ellenwood, Georgia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel at the last minute for a family funeral nearby. The hotel is clean, the front desk staff was nice. We slept comfortably for 2 nights. The fridge & microwave in the room worked. The hair dryer didn't, but I really didn't need it anyway. The cleaning staff came very early in the morning, while we were... More 

Was this review helpful? Yes
Super8OFallonIL, Manager at Super 8 O'Fallon, responded to this review

Thank you for staying at our facility. We appreciate all the comments that you have provided us. We are planning to update our lobby and will take your comments about the front door into consideration. We hope to see you again soon. More 

Granite City, Illinois
1 review
4 of 5 stars Reviewed March 9, 2015

Appreciated the refrigerator & microwave in the room, this makes travel more convenient. Room was clean and tastefully decorated. All fixtures were in good condition.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8OFallonIL, Manager at Super 8 O'Fallon, responded to this review

Thank you for reviewing the Super 8 O'Fallon. We appreciate everything you had to say about our facility. We hope to see you again soon. More 

Aurora, Illinois
2 reviews
1 of 5 stars Reviewed March 1, 2015

Was told to use back door after check in....closer to room....as I walked though back door....there was sheets of drywall and counter tops up against the wall.....after checking into room.....went back out to car....back door would not open with panic bar.....(fire hazard)....I went to release the latch with my finger and almost cut off my finger.....after I reported to front... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8OFallonIL, General Manager at Super 8 O'Fallon, responded to this review

Thank you for reviewing our facility. I would like to apologize for your inconvenience regarding the security door and the items left under the stairs. I have addressed the issues with the contractor and we have immediately resolved the issue. Maintenance has been issued a service ticket to address the security bar issue again. We hope that you will give... More 

Tennessee
Top Contributor
114 reviews 114 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 18, 2015

A big thank you to the front desk attendant and cleaning staff who let us use the breafast room for a small birthday party for our grandson. The gentleman who was cleaning the carpet area. very willingly stopped so that we could use the room. I hope it didn't delay his work day, but it was very appreciated by our... More 

Was this review helpful? Yes
Super8OFallonIL, Manager at Super 8 O'Fallon, responded to this review

Thank you for providing comments about your stay. We appreciate all the nice things you had to say about our facility and service. We strive to provide the best hospitality experience to all of our guests. We hope to see you again soon. More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed February 17, 2015

The room was wonderful. Dark shades over windows, warm and cozy. Super comfortable bed. Bathroom was clean. This was a perfect stay with only one exception. The phone rang twice at 4:30 a.m. Wake up call I think. Had trouble getting back to sleep. Overall I would definitely stay again. Staff was wonderful.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8OFallonIL, Manager at Super 8 O'Fallon, responded to this review

Thank you for taking the time to provide us with feedback about your stay. I appreciate all your compliments about our facility. I would like to apologize for the incorrect wake up calls. I have discussed the issue with our staff and we have implemented new procedures to make sure that it does not happen in the future. We hope... More 

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