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Hilton Garden Inn St. Louis Shiloh/O’Fallon

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360 Regency Park, O'Fallon, IL 62269
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Hilton Garden Inn St. Louis Shiloh/O’Fallon
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Hilton Garden Inn St. Louis Shiloh/O’Fallon
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279 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • All months
    (279)
  • Mar-May only
    (64)
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Matteson, United States
5 of 5 stars Reviewed 2 days ago NEW

As a family we found the hotel accommodating and were satisfied with the amenities. The rooms are clean and provide other accessories that make it comfortable to relax in the room. However the hotel needs to take in account when they are booked to have more staff for breakfast peek hours. They were not ready for the number of people... More 

Review collected in partnership with Hilton Garden Inn

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Golconda, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a perfect hotel for the business traveler. Everything you may need, this hotel provides. It is also situated in an up and coming area of Illinois called Shiloh which is next to O'Fallon and Belleville. The area is modern and clean with plenty of shopping and restaurants.

Review collected in partnership with Hilton Garden Inn

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Schoolcraft, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel has a great location for activities in St. Louis, easy to access highway, close to shopping, great food in hotel. Check the refrigerator upon arrival as ours never got cold enough and we lost milk, eggs and yogurt even after reporting. Pool and hot tub are nice. Lobby is relaxing, rooms are very comfortable and clean.

Review collected in partnership with Hilton Garden Inn

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Naples, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed the hotel. Very friendly staff; modern facility; good location in relation to St. Louis. Rooms were well appointed. Only stayed one night but a longer stay would have been nice. Breakfast just ok.

Review collected in partnership with Hilton Garden Inn

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Mattawan, Michigan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've stayed here four times so we obviously like it. It's clean, comfortable, well-stocked, great location, but this time the check in was a hassle. I did e-check in so they knew which room and what time we were coming. We were early. They said it would be an hour and that was okay but now they know we're there... More 

Was this review helpful? Yes
Gail J, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has friendly staff. A great location close to Scott Air Force Base. I also attended a Cardinals baseball game in St Louis using local bus from the mall to city and back. Go, go, go, Cardinals.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gail J, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Many thanks for the great review, and we so appreciate you choosing our hotel. I'm so pleased your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I'm especially pleased my team was friendly and welcoming, as we want all of our guests to feel right at home. Thanks again, and we hope... More 

Sarasota, FL, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was very polite and friendly just all around excellent, facility is very clean and up-to-date. (The pictures are legit) Family friendly. Reasonable price. Very clean!!! Close proximity to stores, restaurants, parks, and I64.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gail J, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Many thanks for taking time to give us a review, and we so appreciate you choosing our hotel. I'm so pleased your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I'm especially pleased my team was friendly and welcoming, as we want all of our guests to feel right at home. Thanks... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great property! We stay here often and really like it. My family is in love with the breakfast and the entire hotel staff is amazing! They really make you feel welcome and do everything they can do make you fell comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gail J, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

On behalf of my team, thank you for the wonderful review, and we so appreciate you choosing our hotel. I'm delighted to see your stay with us was a good one, and that our accommodations and amenities met your needs. And I'm so pleased you were able to take advantage of the local area, and our convenient location to Scott... More 

Cincinnati, Ohio
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm from this area and got a room here for the night. I'm a Hilton gold member and frequently stay in Hiltons. The hotel is well maintained and convenient to interstate and some local shopping and dinning. Other than that check-in was slow, even though I was only one in line. Clerk was cleaning and moving and didn't notice me... More 

Was this review helpful? Yes
Gail J, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you very much for reviewing your stay, and we appreciate you choosing our hotel. I'm sorry to see that your experience was not a memorable one, and apologize for the issues you encountered. I've forwarded your comments to my team to ensure we're not overlooking any opportunities to improve our overall service, and appreciate you bringing your concerns to... More 

Lawrenceville, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was our first stay at this hotel. Friendly, helpful staff that assisted us in accessing the Metro to take our family to a game at Busch Stadium. Great breakfast and family friendly atmosphere! Our teenage daughter enjoyed fitness room and the whole family enjoyed the use of the pool and hot tub.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gail J, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Many thanks for the great review, and we so appreciate you choosing our hotel. I'm so pleased your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I'm especially pleased my team was friendly and welcoming, as we want all of our guests to feel right at home. Thanks again, and we hope... More 

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