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Hilton Garden Inn St. Louis Shiloh/O’Fallon

Certificate of Excellence
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360 Regency Park, O'Fallon, IL 62269
Best prices for: 1 room 1 guest
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Hilton Garden Inn St. Louis Shiloh/O’Fallon
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Hilton Garden Inn St. Louis Shiloh/O’Fallon
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246 reviews from our community

Traveler rating
    145
    65
    22
    6
    8
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67
49
17
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Louis Shiloh/O'Fallon, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The whole front desk staff was very unfriendly and rude. When asking for help I felt like I was bothering them. Not even a friendly smile when you walked in. The only good thing about this hotel was the breakfast and bar staff. They went above and beyond what I could have asked for!! THEY ROCKED!! The room was clean.

Review collected in partnership with Hilton Garden Inn

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DFWIR, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are... More 

Falls Church, VA
Top Contributor
214 reviews 214 reviews
33 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago

What makes the Hilton stand out are the friendly and warm people they had interacting with me. They were all smiles and helpful. From the front desk clerk who initially met me, and had me efficiently had me on my way to the room to the women who helped with the breakfast buffet, no one could be nicer. The hotel... More 

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Akron, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very receptive and accomodating to our needs and requests. I've always had good experiences with the Hilton brand of hotels. Servicing a large motorcycle club for an entire weekend can be challenging to put it mildly but the Hilton Garden inn pulled it off as if it were an everyday event.

Review collected in partnership with Hilton Garden Inn

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Stirling, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff friendly and rooms big and clean. It's in the middle of nowhere but good to drive to McKendree University. A restaurant opposite is ok. No dinner in the hotel. No drinking water provided in rooms. Was noisy overnight with a party opposite that went 2 hours before the staff stopped it finally by knocking on their door after we... More 

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Highland, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Unfortunately, this experience was less than stellar and I am questioning whether or not I would stay at this hotel in the future. When I think of the Hilton, I think big, beautiful, and top of the line amenities. This was like staying in a Super 8 but paying too much.

Review collected in partnership with Hilton Garden Inn

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DFWIR, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay at a lot of hotels, but this one is definitely worth the money. There is a walking track around a lake behind the hotel for relaxation. Easy on/off freeway access (Go to Exit 16, not Exit 14). Quick into St. Louis. Beautiful lobby and decent food. The pool/hot tub is quiet and relaxing after a long day of... More 

Review collected in partnership with Hilton Garden Inn

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Palatine, Illinois
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had to be at a vball tournament in St. Louis and this is where we had to stay. What a nice hotel! We were about 20 min(very short drive) on the expressway to the Edwards Convention Center. Very convenient and clean! For those of you needing laundry, it was next to the pool.( I was told the pool wasn't... More 

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Springfield, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed for a wedding. Nice room and bar. Microwave and mini-fridge included for convenience. Wifi included for business and personal use. Close to great restaurants and shopping. Would recommend for great value and a great breakfast experience. Very roomy.

Review collected in partnership with Hilton Garden Inn

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Chicago, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I would rate the quality of the hotel as excellent. It is conveniently located in a suburban location with places to eat, a Target store close by as well as quick access to I-64 to St. Louis. The hotel staff was welcoming, the room was clean and overall we had everything we needed for a comfortable stay. If you have... More 

Review collected in partnership with Hilton Garden Inn

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Maryville, IL, United States
1 review
5 of 5 stars Reviewed March 23, 2015

This was our first stay at The Hilton Garden Inn Shiloh/O'Fallon IL and my wife Robin and I were very impressed with the friendly and wonderful hotel staff (as well as your amazing and professional staff at The Regency Conference Center) what a beautiful lobby and overall facility both venues are! Our room was spacious and comfortable and very conveniently... More 

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