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Hilton Garden Inn St. Louis Shiloh/O’Fallon

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360 Regency Park, O'Fallon, IL 62269
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Hilton Garden Inn St. Louis Shiloh/O’Fallon
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Hilton Garden Inn St. Louis Shiloh/O’Fallon
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254 reviews from our community

Traveler rating
    149
    68
    22
    7
    8
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67
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good hotel with good amenities. Nothing fancy, but clean, with a restaurant, breakfast, excessive room etc. No pool or more upscale amenities, but great for a business stay. Includes free wifi. Only down side is that it can be difficult to get into. Plenty of good places to eat nearby also.

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Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel during a conference that was held at this hotel's conference center. The ladies at the front desk were wonderful. Very nice and respectful. I was there on the company dime so I wasn't expecting anything nice. When I got to the room it was A LOT more than what I expected. It was a suite... More 

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Downers Grove, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very good hotel. Reception is easy. Personel friendly and knowledgeable. Excellent banquet and conference hall with easy access. I would reuse the place again. Advertised complimentatyr breakfast was not available.

Review collected in partnership with Hilton Garden Inn

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Ashburn, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is situated in a quiet area with lots of free parking. You get free water but no free breakfast or manager's reception. Food from the in-lobby store is quite pricey. The staff is great - they are pleasant and efficient. Overall - this hotel lived up to the Hilton standard.

Review collected in partnership with Hilton Garden Inn

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Chesterfield, Missouri, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This Hotel has a gracious and helpful staff always willing to assist you in any way from check-in to check-out. The bar and restaurant offer excellent services. The facilities are superior with large, comfortable and clean rooms. The experience is first class in all ways.

Review collected in partnership with Hilton Garden Inn

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Germantown, Tennessee
Top Contributor
218 reviews 218 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inn is my "go to" hotel when on the road. Rooms are comfortable, a good breakfast and decent bar. This location does not disappoint. The staff is friendly, a nice home away from home. The hotel is convenient to St. Louis and right off I-64

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Columbia, United States
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I had to wait for the front desk to quite chatting before they would check me in, the toilet was broken, and they want you to pay for a decent Internet service, you can get free but it is slow. The breakfast Buffet which cost 10 dollars was horrid, gray sausage, over cooked bacon and instant scrambled eggs. I probably... More 

Review collected in partnership with Hilton Garden Inn

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chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel a lot and this was one of the better stays I have had. The hotel staff were all very helpful and pleasant to deal with. The rooms were very clean and comfortable. Breakfast buffet was excellent and our lunch and dinners at our conference were very tasty as well. Would HIGHLY recommend anyone visiting the area to stay... More 

Review collected in partnership with Hilton Garden Inn

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St. Louis Shiloh/O'Fallon, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The whole front desk staff was very unfriendly and rude. When asking for help I felt like I was bothering them. Not even a friendly smile when you walked in. The only good thing about this hotel was the breakfast and bar staff. They went above and beyond what I could have asked for!! THEY ROCKED!! The room was clean.

Review collected in partnership with Hilton Garden Inn

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DFWIR, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are... More 

Falls Church, VA
Top Contributor
218 reviews 218 reviews
35 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed April 17, 2015

What makes the Hilton stand out are the friendly and warm people they had interacting with me. They were all smiles and helpful. From the front desk clerk who initially met me, and had me efficiently had me on my way to the room to the women who helped with the breakfast buffet, no one could be nicer. The hotel... More 

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Amenities