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Super 8 Chicago Northlake O'Hare South

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2080 N. Mannheim Rd, Northlake, IL 60164
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299 Reviews from our TripAdvisor Community

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Jefferson City, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Too many problems: Wi-fi lost connection numerous times Heater would run non-stop unless it was turned off. Thermostat seemed to be broken. Had to turn off when got hot which meant waking up in the middle of the night to turn it back on. TV was not setup properly Black bars on all 4 sides. Hot water took 3 mins... More 

Review collected in partnership with Super 8

Helpful?
Thank Mike F
harvard100, Guest Relations Manager at Super 8 Chicago Northlake O'Hare South, responded to this review

Dear Mike, Thank you for sharing your experience with us . Your feedback is very important for us. We share your comments with the entire stuff and work toward improving our service every day and make each guest enjoyable stay.We hope you give us another chance and stay with us on your next trip to Chicago. Thank you for your... More 

Melrose Park, Illinois
1 review
3 of 5 stars Reviewed 3 weeks ago

We had a smoking room. No ashtray available. I asked the maid and front desk. They said I'd get one. I never did. Also, the room was not made up during the day while we were out.

Review collected in partnership with Super 8

Helpful?
Thank Michelle S
harvard100, Guest Relations Manager at Super 8 Chicago Northlake O'Hare South, responded to this review

Dear Michelle, Thank you for sharing your thoughts about your stay at the Super 8 in Northlake .Please be rest assured your comments have been addressed and properly handled. Thank you for your feedback and we hope you give us chance to prove your experience is not norm at our hotel. Best regards, More 

Washington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 17, 2015

This Hotel is very comfortable, staff very professional and easy access to 3 forms of public transportation since I have no car....will return to this comfort again...

Review collected in partnership with Super 8

Helpful?
Thank Rameaun S
harvard100, Guest Relations Manager at Super 8 Chicago Northlake O'Hare South, responded to this review

Dear Rameaun, Our team works hard to deliver exceptional service to our guests. We are thrilled to hear that your stay at the Super 8 in Northlake was excellent. Thank you for business and hope to see you soon. Regards,. More 

Cleveland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 7, 2015

I paid $55 per night for a very comfortable room. A great price for Chicago. The king size bed was very comfortable and the pillows were also very comfortable. I didn't get all of the TV stations that were mentioned, CNN for example wasn't available. I wasn't in the room much, so it wasn't a big deal. The room also... More 

Review collected in partnership with Super 8

Helpful?
Thank Jeffrey R
harvard100, Guest Relations Manager at Super 8 Chicago Northlake O'Hare South, responded to this review

Dear Jeffrey, We want to thank you for taking time out to post review on Tripadvisor. We are very happy that you chose our hotel and appreciate you comments. CNN is back on and we apologize for the inconvenience. Thank you for staying with us and hope to see you soon. Best Regards, More 

West Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 24, 2015

The staff was grumpy, the hotel was dirty and run down. The continental breakfast was very substandard. We would never recommend this hotel to anyone.

Review collected in partnership with Super 8

Helpful?
1 Thank Corinne K
Decatur, Illinois
2 reviews
4 of 5 stars Reviewed November 20, 2015

It was an overnight trip into the city. This was a great location from downtown and all the attractions to turn to at the end of the day. The continental breakfast included a nice selection of foods, not just prepackaged danishes. Quiet and got a good night's rest.

Review collected in partnership with Super 8

Helpful?
Thank adriannah2015
Chicago, Illinois
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 17, 2015

This airport property is obviously in need of some rehab Also conveniently located to many food and shopping options the common areas and lobby have much to be desired

Review collected in partnership with Super 8

Helpful?
Thank John K
vicbur509, Front Office Manager at Super 8 Chicago Northlake O'Hare South, responded to this review

John, Thank you for staying with us, in the future you will see a improved front common area as well,' we appreciate your comments and we are working on improving everyday. More 

Mason City, NE
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 15, 2015

I stayed 2 nights, and coffee I had used was not replaced. Also, the breakfast provided included no coffee at all at 6am, and selections were poor. I found the front desk people friendly, effeient, and helpful. The building seemed clean and the neighborhood decent enough. The walls and ceiling were thin, so noise from neighboring rooms seemed loud. The... More 

Helpful?
Thank John L
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