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Hilton Northbrook

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2855 North Milwaukee Avenue, Northbrook, IL 60062
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2X HHonors Points
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Hilton Northbrook
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Hilton Northbrook
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332 reviews from our community

Traveler rating
    137
    111
    57
    19
    8
See reviews for
66
53
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153
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Northbrook
See the most recent reviews
Morgantown, West Virginia
2 reviews
5 of 5 stars Reviewed March 1, 2015

As was the purpose of this visit as with others during the many years I have stayed at this hotel, the Hilton Northbrook is a wonderful venue for those guests who are in the area for business. The hotel personnel from the front desk to the bell captain to the waitpersons at the outstanding restaurant (Algauer's) are truly service oriented... More 

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future More 

2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 22, 2015

I had a business networking happy hour I was putting on. Bit of overkill on my part...we had reserved a section of the restaurant and had a private bar with wait staff and servers going around. Staff was great. Drinks were great. Food was great. My planning was not great and I did not have the turnout I would have... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future Have a nice day More 

Atlanta, Georgia
Top Contributor
77 reviews 77 reviews
67 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 20, 2015

So here's the deal - there are certainly some areas where this property could be upgraded at low $ points - ie: lamps with plugs for your phone at the bedside - but overall, if you're looking for a standard Hilton experience, you're going to be pleased here. I arrived in the late morning, and was effortlessly assigned to a... More 

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future Have a great weekend.. More 

Dallas, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 9, 2015

Stay here everytime I have a business trip in the area. THe service has gone down hill. Staff doesn't even acknowledge Gold members or provide wat er. Rooms are not stocked up with coffee/tea etc. And even after asking everytime to email the reciepts, no one does it.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Gold HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope... More 

1 review
5 of 5 stars Reviewed February 7, 2015

Staff was amazing from the moment we checked in!! They were so welcoming and helped us being everything in! Our room was Incredible! We stayed in 926. Perfect View so clean and we enjoyed out hot tub beyond words!! Our Breakfast Buffet was great and our server Isreal went above and beyond !!!

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. It was a pleasure to meet you and to see that you are supporting the Chicago Bears.. Go Bears 2015!! More 

New York City, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2015

We really enjoyed our mini getaway there. The staff was very accommodating and helpful. They moved us to a slightly larger room at no extra cost. The hotel was clean and nice. The pool and the hot tub are really nice. The pool staff adjusted the temperature of the hot tub for us with no problem at all. The beds... More 

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Have a great weekend.. More 

Columbus, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 2, 2015

The rooms were fine, but for the quality of the hotel I was expecting more. I had a room on a non-smoking floor that definitely smelled like smoke. The rooms were dated, the thermostat didn't work, and the bathroom was so small it was impossible to close the door from inside the bathroom unless you stood on top of the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the... More 

GB, Wisconsin
Top Contributor
51 reviews 51 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 1, 2015

My son & I stayed here last weekend while visiting some friends. Staff were friendly & helpful, our room was clean & well-appointed. I was pleased to find a mini refrigerator & microwave in it! My son enjoyed the pool & hot tub. We felt very safe & comfortable here and will definitely stay here again.

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Have a great week.. More 

Dubuque, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed January 21, 2015

This hotel is my preference due to location to the I294 and mu customers. I typically get the same room which is nice. The room is always ready and clean. The staff is very accommodating. The in room service is very good, the restaurant has very good food. I like the renovations, the hotel looks modern and fresh. I recommend... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Have a Great day.. More 

Lexington
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 13, 2015

We got stuck on a transfer at O'Hare, and found a room at this hotel. The staff was helpful, the airport shuttle saved us taxi fare, and the room was nice. A great respite in the middle of an otherwise frustrating experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Have a great day More 

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