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All 5 Northbrook hotels

Hilton Northbrook

3.5 of 5 Hotel   |   2855 North Milwaukee Avenue, Northbrook, IL 60062
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Ranked #2 of 5 Hotels in Northbrook
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Olga B Moscow, Russia
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275 reviews from our community

Traveler rating
    106
    96
    50
    17
    6
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58
47
17
118
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Moscow, Russia
Contributor
18 reviews 18 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hi everybody, I stay in this hotel during my business trip: actually very poor breakfast, cleaning of cloth is not on a good level and stuff actually not ready to help at all, management of hotel do not react on claims and requests.

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columbus, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

As a "road warrior" I appreciate a hotel that provides professional services for the traveling professional. These people are always professional, helpful and courteous. The quality of food is excellent in the bar and restaurant as well as in the executive lounge. Overall food and beverage is well above most hotels.

Review collected in partnership with Hilton Hotels & Resorts

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Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 1 week ago

Tried to order a cab at the stand, first staff acted shocked at my destination, then finally ordered a cab. When it arrived, staff called me by another name and when I got out there another person took my car... Bell staff didn't intervene even when I stood outside a few minutes. When I said I was getting an Uber,... More

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Chicago
Top Contributor
87 reviews 87 reviews
64 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 1 week ago

The only way I can describe this hotel, is that it is definitely not up to my standards of a Hilton property. Front desk agents were not friendly and were in no rush to get us checked in. I believe this is most likely a business hotel as we were here on a weekend and it was totally dead. The... More

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bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More

Milwaukee, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had an excellent one night stay at Hilton-Northbrook. Room upgrade was provided complimentary at the reception. Nice and helpful staff with excellent rooms. Free self Parking. 30 Minutes from Downtown Chicago in a quiet area. Breakfast variety and service could be better though, given it's Hilton. Still I would highly recommend to stay here if you don't mind staying... More

Review collected in partnership with Hilton Hotels & Resorts

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St Paul, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was looking for a hotel last minute, I found this hotel and the price was great. I was also a gold member which made everything better. I really liked the benefits of the gold member. The Staff was very welcoming, helpful and kind. My room was very nice and it was perfect for us. I will definitely recommend this... More

Review collected in partnership with Hilton Hotels & Resorts

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future I hope you had a great labor day weekend More

Tamaqua, Pennsylvania
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All there, neat and clean , all the extras, good coffee for the machine. and a great breakfast buffet in the AM. Spacious room. I will stay there again if in the area. Close to the airport with shuttle service.

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Go Bears!! More

Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nice hotel with nice rooms and good atmosphere then they ruin it by charging ten buck for Internet service. Even Honors member don't get a break. What ever happened to giving your customers value for their money . I expected more from Hilton, they have a reputation for being top-of-the-line but the Roadway I stayed in the night before gave... More

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

I appreciate your review of your recent stay at our hotel. I understand that you were unhappy with some of the charges. I apologize if the charges were not clear when you booked the room. Guest feedback is incredibly important to us and we hope to have another opportunity to serve you, if your travels bring you back to Chicago.... More

Grand Rapids, Michigan, United States
Top Contributor
111 reviews 111 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I drove from Michigan to see the Beach Boys and Temptations in concert at Ravinia Festival in Highland Park. We didn't want to drive back to Michigan so found this wonderful Hilton hotel which was about 15 minutes from Ravinia. We arrived before the concert, checked in to a beautiful corner room. We freshened up and headed... More

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Enjoy the remainder of your summer 2014 More

Indianapolis, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Don't upgrade. Very disappointed in the room. It's not condusuve for a better and more expensive room. It looks like an old hotel, and not updated except for the bathroom which is small. Large people would have a problem. The glass doors are too hard to move,

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We hope... More

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Additional Information about Hilton Northbrook

Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Northbrook 3.5*
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Number of rooms
245

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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