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All 5 Northbrook hotels

Hilton Northbrook

3.5 of 5 Hotel   |   2855 North Milwaukee Avenue, Northbrook, IL 60062
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77%
Ranked #1 of 5 hotels in Northbrook
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Ericca L Chicago, Illinois
  • Reviews (237)
  • Photos (52)
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  • Room tips (30)
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237 people have reviewed this hotel

Traveler rating
    95
    87
    40
    12
    3
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45
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106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed here in order to attend a concert at Ravinia. The distance was perfect and the room was very nice with a really comfortable bed. The restaurant menu could be a little better BUT overall it was a good stay.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Hilton to my rescue. My daughter and I were passing through Chicagoland area. Northbrook Hilton to the rescue. Beautiful room. Staff was wonderful. Gorgeous hotel and the cost spot on! Thank you for a place to rest our heads at the last minute too!

Review collected in partnership with Hilton Hotels & Resorts

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Have a Great summer 2014.. More

Valparaiso, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at the Hilton overnight after seeing a show at Ravinia. We both thought the hotel was outstanding in every element contributing to a pleasant stay. Robert Smith was extremely helpful when we checked-in (map to Ravinia, upgrading our room, calling our room to see if would like to take the shuttle to Ravinia). Robert was... More

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. I appreciate you taking the time to write such a good review and thank you for all the positive comments.. Have a... More

Atlanta, Georgia, Usa
2 reviews
5 of 5 stars Reviewed 1 week ago

The bed was comfortable, the room was clean and I thought the food was excellent (the breakfast and lunch buffets had LOTS of options and all of the food was great). I found the hotel staff to be very friendly.

Review collected in partnership with Hilton Hotels & Resorts

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bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future More

Scottsdale, Arizona
1 review
2 of 5 stars Reviewed 2 weeks ago

A once fine hotel has gone to seed. Our rooms were poorly maintained (carpet worn, mold in the bath/shower area) and the cleaning staff apparently doesn't know how to use a vacuum cleaner or pick-up dirty towels (they put face clothes that were soiled and on the floor back on the bathroom skink for use. Unbelievable!) We were disappointed to... More

Review collected in partnership with Hilton Hotels & Resorts

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Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for your feedback of your recent stay with us at our hotel. I understand that you were not satisfied with the cleanliness of your guest room and am deeply disappointed by that. I sincerely apologize for this and assure you that this area is of great importance to us as we ensure the comfort and satisfaction for our... More

Fresno, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room had a muggy smell like the rug was just cleaned & wasnt aired out. The linens werent changed out each night. Just wasnt comfortable. Found a spider in my room, not good. My iron didnt work & called to get a new one before i left for meeting. I never got my iron on time. the service desk was... More

Review collected in partnership with Hilton Hotels & Resorts

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bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

I sincerely apologize for the unfortunate experience you had during your stay. I appreciate your speed in bringing this issue to me and allowing me to follow up with our pest control company, ensuring that you and future guests are taken care of. If I can assist you further, certainly let me know. More

Zurich, Switzerland
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this property for two nights. The hotel property is old and so are the rooms. One of our rooms smelled. The bathroom is very small. The beds are not very comfortable. The towels need to be replaced. It is hard to believe this is the number one hotel in the Northbrook area.

Was this review helpful? Yes
bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We were only there for one night but we loved the hotel. The bed was comfortable, the view from the window was stunning. We upgraded our room so we could get a whirlpool tub and it wasn't that much more expensive and definitely worth it. We got our own AC unit in the room and black out curtains on the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Have a Great summer 2014.. More

Cincinnati, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff were wonderful very friendly and helpful , my room was clean and I felt safe. The have a shuttle but I did not utilize the shuttle. The location is close to the train (which the shuttle will drive you to and pick you up) if you would like to go downtown. I was able to use the concierge... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Have a great day and upcoming 4th of July weekend... More

Pawcatuck, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

My room was just outside the elevators so I heard everyone coming and going into late evening/early morning hours. Each night I was awaken by the rude, incosiderate guests...loud neighbors, use of cell phones at 1 am in the morning outside my door, another guest banging on my door and attempting to gain entry at midnight into my room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you... More

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Additional Information about Hilton Northbrook

Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Northbrook 3.5*
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
245

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