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All 5 Northbrook hotels

Hilton Northbrook

3.5 of 5 Hotel   |   2855 North Milwaukee Avenue, Northbrook, IL 60062
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Ranked #1 of 5 Hotels in Northbrook
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
kelly48571 Schaghticoke, New York
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281 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Schaghticoke, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed three nights at the hotel for a convention. It was well-run. The room was clean and tasteful, nice pool and hot tub, better than average breakfast buffet. Good parking. Not the place to stay if you want to visit downtown...but that wasn't our purpose.

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Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The rooms are nice, The beds appeared to be full not queens. The pool and exercise room are very small. The shuttle service Was excellent. The restaurant is ok. The internet kept dropping me off. One of our group was locked out of their room for over five hours because the electronic lock didn't work.

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Martell, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at the Northbrook Hilton many times over the years and the experience has always been good. The staff is friendly, shuttle service is reliable and fast, breakfast is over the top and I get good sleep.

Review collected in partnership with Hilton Hotels & Resorts

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Dubuque, Iowa
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here most of august and the service was great. The rooms are very clean and the restaurant gas very good steak. I wish there were snack machines because the gift shop closes at night. Otherwise the executive lounge us inviting and the staff is accommodating. Planning to stay there all of October and looking forward to it.

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bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future Go Bears!! More

Beaufort South Carolin
Top Contributor
104 reviews 104 reviews
38 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for three nights in September as part of a large (400 person) group. Overall, ,we were very pleased with this Hilton and would return. The staff was very accommodating to our group. No problems at all. The front desk staff was efficient and friendly ... they had answers to our questions. We had a couple of small... More

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bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future Go Green Bay.. More

Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I don't get a weekend away from home much so it was very nice that this Hilton was up to par with the Hilton experience I remember from the past. Shuttle bus driver even went out of his way to make sure we were happy. Overall a great experience even if it was just local.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future Go Green Bay!! More

Moscow, Russia
Contributor
18 reviews 18 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hi everybody, I stay in this hotel during my business trip: actually very poor breakfast, cleaning of cloth is not on a good level and stuff actually not ready to help at all, management of hotel do not react on claims and requests.

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bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More

columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

As a "road warrior" I appreciate a hotel that provides professional services for the traveling professional. These people are always professional, helpful and courteous. The quality of food is excellent in the bar and restaurant as well as in the executive lounge. Overall food and beverage is well above most hotels.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future Go Green Bay!! More

Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Tried to order a cab at the stand, first staff acted shocked at my destination, then finally ordered a cab. When it arrived, staff called me by another name and when I got out there another person took my car... Bell staff didn't intervene even when I stood outside a few minutes. When I said I was getting an Uber,... More

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bobmsmith, Manager at Hilton Northbrook, responded to this review

Thank you for taking the time to review your experience at our property. We’re very sorry you experienced an undesirable stay and level of customer service with us. We addressed the problems you mentioned with our bell stand. We appreciate you alerting us to these issues, and hope you will give us a second chance to make it right in... More

Chicago
Top Contributor
93 reviews 93 reviews
68 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The only way I can describe this hotel, is that it is definitely not up to my standards of a Hilton property. Front desk agents were not friendly and were in no rush to get us checked in. I believe this is most likely a business hotel as we were here on a weekend and it was totally dead. The... More

Was this review helpful? Yes
bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More

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Additional Information about Hilton Northbrook

Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Northbrook 3.5*
Number of rooms: 245
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook

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