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All 5 Northbrook hotels

Hilton Northbrook

3.5 of 5 Hotel   |   2855 North Milwaukee Avenue, Northbrook, IL 60062
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77%
Ranked #1 of 5 hotels in Northbrook
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
JDRolle R Highlands, New Jersey
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203 people have reviewed this hotel

Traveler rating
    78
    77
    35
    10
    3
See reviews for
36
33
13
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Highlands, New Jersey
Top Contributor
119 reviews 119 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Great value for the business traveler. A one week stay at most facilities is usually a long week-- not so at the Hilton at Northbrook. The amenities included a micro-wave, refrigerator, and everything to help make the decision to eat and work in the room comfortable. The restaurant included a wonderful breakfast and lunch buffet. The staff was very accommodating,... More

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2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is focused on the business perspective and should not be used as a pleasure stay. It is fully functional and serves the business traveler better than most. The beds are awesome, which is one of my number one priorities.

Review collected in partnership with Hilton Hotels & Resorts

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Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the great review. We appreciate your comments and I will be sure to share them with our staff. We hope to see you soon and have a wonderful day. More

Orlando, Florida
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel last month (Feb 2014) on a business trip. I did not rent a car, since I was only going to be staying for a few days. I took a cab from the airport. (Incidentally, the city cabs charge a 50% premium, so take one of the suburban cabs, which can be called from a kiosk... More

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the... More

Minneapolis, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I like (and have stayed several times) this property because of the location, quietness, and restaurant. The hotel is very clean throughout and I even got upgraded to a larger corner room. I had access to the concierge lounge and even vouchers for the restaurant breakfast. The restaurant staff at breakfast is very nice and efficient. The only gripe I... More

Review collected in partnership with Hilton Hotels & Resorts

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. I'm excited to inform that we are starting several renovation projects in July 2014 that will further enhance our guest experience. More

Arlington Heights, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The hotel was very nice - from the moment we walked into lobby, passed the fireplace, down the hall and to the room. The staff was very friendly and helpful. We got a suite with a oversized jacuzzi tub for a great value.

Review collected in partnership with Hilton Hotels & Resorts

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review our hotel and services. Our staff take great pride in servicing our customers and we value your Loyalty.. Have a great day and thanks again for the "Excellent" review.. More

Dubuque, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Hilton is a great place to stay. The food was great in January 2014, lately it seems to be tasteless. Rooms are great. Don't get the smoking room, it smells really bad. Be careful in the winter, there isn't adequate snow removal.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review our hotel and services. Our staff take great pride in servicing our customers and we value your Loyalty.. It was a pleasure meeting you and your family. Have a great day and thanks again for the good review. Happy... More

Nashville, Tennessee
Top Contributor
58 reviews 58 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 8, 2014

I have stayed at this hotel over 30 nights starting in December 2013. I would rate the hotel a 3.5 (Better than Average). It is an aging property with rooms that are clean but are in need of continued refurbishment. The restaurant is "OK" - the food is decent - but the menu is limited and in need of expansion.... More

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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review our hotel and services. I will share your comments with our ownership, we are scheduled for major renovations July 2014. Our staff take great pride in servicing our customers and we value your Loyalty.. Have a great day and... More

Northbrook, United States
1 review
5 of 5 stars Reviewed March 3, 2014

This hotel was so incredibly accommodating to us. We were in Illinois to see our son's Navy bootcamp graduation. The desk manager made us feel very welcome and proud of our son's service to our nation. Refreshing these days! The suite we received felt like we hit the jackpot. Beautifully appointed two room suite. Comfortable and well maintained.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review our hotel and services. Our staff take great pride in servicing our customers and we value your Loyalty.. It was a pleasure meeting you and your family. Have a great day and thanks again for the "Excellent" review. More

Algoma, United States
1 review
5 of 5 stars Reviewed February 28, 2014

The staff was friendly and professional. The rooms were and well furnished. The evening meal and the lunch in the executive lounge was delicious. Temperature in the hotel was just right. Very satisfied with my stay at this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review our hotel and services. Our staff take great pride in servicing our customers and we value your Loyalty.. Have a great day and thanks again for the "Excellent" review.. More

Rome, United States
1 review
1 of 5 stars Reviewed February 26, 2014

This hotel put up pictures of a great hotel and none of it came true. My room was nothing like I paid for and the employees acted like I was crazy. I was told if I want a better room to book a hotel down the road.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

We thank you for choosing our hotel for your recent trip. Reading your comments, it appears that we fell short of your expectations and for that, we sincerely apologize. We are accustomed to receiving very positive feedback from our guests and are disheartened that you did not experience the level of excellence you deserve. Please be assured that your concerns... More

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Additional Information about Hilton Northbrook

Also Known As:
Hilton Northbrook Hotel Northbrook
Hilton Northbrook Hotel
Northbrook Hilton Hotel
Hilton Hotel Northbrook
Northbrook Hilton
Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Northbrook
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Northbrook 3.5*
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