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All 5 Northbrook hotels

Hilton Northbrook

3.5 of 5 Hotel   |   2855 North Milwaukee Avenue, Northbrook, IL 60062
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76%
Ranked #1 of 5 hotels in Northbrook
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Daniel K Naples, United States
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  • Reviews (252)
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252 people have reviewed this hotel

Traveler rating
    98
    93
    45
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Naples, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

This property is nicely located off of a major highway and not from from O'Hare airport. Although this is a suburban hotel, it is easy to get to any location in Chicago. The staff is very accommodating and the rooms are very clean.

Review collected in partnership with Hilton Hotels & Resorts

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memphis, tn
1 review
5 of 5 stars Reviewed 2 days ago NEW

We Really Enjoyed Staying At This Hotel. It Is In A Good Location. It Is Not Far Off The Interstate And In A good Area. We Enjoyed A Couple Of The Neighborhood Bars. Front Desk Staff Was Very Helpful With Directions And Other Things We Needed To Know.

Review collected in partnership with Hilton Hotels & Resorts

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Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Every Hilton we've ever stayed in has been a great and satisfying experience. This place is hardly Hilton quality. Every little thing that makes a hotel comfortable for a guest seems to be overlooked by this hotel staff. The blinds wouldn't close fully, the tub leaked so a bath for our toddler was impossible, the coffee was terrible and bitter,... More

Was this review helpful? Yes
bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you... More

Chicago, Illinois
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in the hilton for one night End of June. Beautiful hotel, great customer service. The only complaint i had that was outside of the managements control was my noisy neighbors who were making noise at 7am on saturday.

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Sacramento, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

My 7 night stay at the Hilton in Northbrook was absolutely wonderful. i was there on vacation and to visit friends in the area and explore the northshore where I lived for 30 years. I was in the back section, room 304, and parked in the covered parking back there and it was a very short walk to the back... More

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Orlando, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was extremely nice and accommodating. The hotel was clean. They also have a state of the art Business Center to use for computer services. The only downfall was a daily fee of the internet but the Business Center was a great substitute.

Review collected in partnership with Hilton Hotels & Resorts

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bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Enjoy the remainder of your summer 2014 More

Wisconsin
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Just needed a place to spend the night on a trip to Chicago. Staff was very professional and efficient. The room was spacious and clean but it just seemed a bit dated. Short stop just fine but probably wouldn't stay there longer.

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bobmsmith, Front Office Manager at Hilton Northbrook, responded to this review

I am so sorry you found the room smell unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest to ensure you... More

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was clean, the room spotless but it smelled overwhelmingly like sanitizer and was actually unpleasant to be in as a result. Otherwise, the hotel was fine. We didn't spend much time beyond showering and sleeping so I have no opinion on the amenities.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

I am so sorry you found the cleaning product smell unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest to ensure... More

San Jose, California
Contributor
18 reviews 18 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel for over 20 years on business trips. It is a good clean, comfortable hotel but the location is a little out of the way. Need a taxi to get there from O'Hare, but the hotel does has free shuttle service to nearby companies, including the Allstate HQ a half mile away. This is primarily... More

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. We appreciate you taking the time to write such a good review and thank you for all the positive comments. More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were clean, spacious, and well maintained. The refrigerator was handy. I found it odd that the bath towels were in the room next to the tub rather than in same room, but by day #2, you won't forget...I found the breakfast buffet to be pricey & beyond the daily allowance offered by my employer. Front desk personnel was very... More

Was this review helpful? Yes
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Have a Great weekend.. More

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Additional Information about Hilton Northbrook

Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Northbrook 3.5*
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
245

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