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Renaissance Chicago North Shore Hotel

3.5 of 5 933 Skokie Boulevard, Northbrook, IL 60062
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Certificate of Excellence 2014
Renaissance Chicago North Shore Hotel
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Renaissance Chicago North Shore Hotel
Renaissance Chicago North Shore Hotel
Renaissance Chicago North Shore Hotel
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305 reviews from our community

Traveler rating
    104
    122
    42
    23
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I rarely write reviews, as I believe there are a plethora of people willing to share and provide evidence of their experience for a sufficient conclusion to be determined as to whether to patronize an establishment......besides, I'm an extremely busy mom of two with little time to spare. So, this review will get to the point since others have highlighted... More 

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Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The outside of the building doesn't look like much. But when you walk into the lobby area it's calming and rather gorgeous. With lots of private sitting areas, a quaint bar, and fun art objects. The restaurant in the hotel ( not Riths Chris) but the hotels breakfast lunch place employees the friendliest, most competent, professional staff who aim to... More 

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear IIse1959, Thank you so much for your very positive comments regarding our facilities and our staff service! I am so pleased that you enjoyed your stay and I have taken the liberty of copying your review and posting it in our staff break area. Please let me know when you are returning for your birthday, we'd love to help... More 

New York City, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have spent time at this hotel many times over the last decade. It's close to family and a convenient place stay. Our stay over this holiday break was made even more pleasant by the friendly staff. The hotel is in the process of an upgrade but all of the services were available. Nice rooms, decent bar and friendly staff... More 

Was this review helpful? Yes
Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear esclown, Thank you! I greatly appreciate your multiple stays with us and especially that you recognize our great staff service! I am fortunate indeed to have such a strong team around me and I'll be sure to share your comments with them! Thanks again, Rik Blyth General Manager More 

Top Contributor
175 reviews 175 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

No towel racks in bathrooms, which is bizarre considering they place extra towels in each bathroom. No luggage racks available. First Renaissance I have stayed at that required you to ask the hotel staff to assist in baggage movement. I suggest they provide luggage racks for guests with larger amounts of luggage (families, etc) or Christmas gifts. Absolutely no Chicago... More 

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear C130Driver, Thank you for taking the time to share your thoughts regarding your recent stay with us. I must admit, when I first read your report, I thought you had mixed us up with another hotel... as we have several luggage carts available for our guests. However, we keep them in the bellman's closet until they are requested. We've... More 

Perkiomenville, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 18, 2014

I spent a few nights at this hotel, the entry way is impressive and comfortable. The receptionist and wait staff at the restaurant are all very friendly and go out of their way to say hello. I stayed on a high floor and had access to the executive lounge. Overall I enjoyed my stay and would stay here again. It... More 

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Dave W, Thank you for the very positive comments! I was very pleased to see that you felt our staff was friendly and helpful, and also that you enjoyed our somewhat whimsical decor. I regret that you took an expensive non-suburban taxi. Due to recently reported events, some guests may be leery of Uber, so as an alternative, American... More 

Chicago
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 2, 2014

FABULOUS Hotel......the lobby has been redone. The ambience is wonderful. The bar area is particularly unique....love it Room was big an comfortable. If you want a sexy get away weekend with someone special...This is it.

Was this review helpful? Yes
Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear BondJ007, Thank you for the great review! I am very happy to know that you enjoyed your stay with us and hope you plan to return soon! Best Regards, Rik Blyth General Manager More 

Louisville, KY
Top Contributor
72 reviews 72 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 26, 2014

I will qualify this review with my being a Platinum Marriott Rewards person. Went to stay here with my family. I needed 2 rooms because there were 6 of us (2 adults, 4 kids) so I booked the reservation online and requested adjacent rooms. The day of our arrival I called in the morning to confirm we wanted 2 rooms... More 

Was this review helpful? Yes 1
Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear robinky, Please accept my sincere apologies for the miscommunication regarding your recent stay with us. I understand that one of my managers has reached out to you and made arrangements to resolve this issue to your satisfaction. Errors do occur, however, we take responsibility and try to make it right whenever possible. I do hope you return again soon.... More 

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 15, 2014

I came to this hotel for a wedding. I was impressed by the wonderful front desk service and the delightful common areas. The common areas really take the cake at this hotel. The lobby bar is a classy place to relax drink a glass of wine and hang out. The bed was exceptionally comfortable. The room was exceptionally clean, and... More 

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Bren K, Thank you! I am very happy to read that you loved our facilities, service and friendly staff! I truly appreciate that you took the time to share your opinion, and I look forward to welcoming you back again soon. Please do not hesitate to contact me directly if I can be of any service. Regards, Rik Blyth... More 

Orange Cove, California, United States
1 review
1 of 5 stars Reviewed November 12, 2014

Beautiful lobby area, but poor front desk service. This was my second trip to Illinois but my first time staying at this Marriott. I travel often and stay at a Marriott whenever possible, however, I will never stay at this hotel again.

Was this review helpful? Yes
Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear SusanSparkle, The similarities between this review and a report made to Marriott Customer Care lead me to believe they were done by the same guest. But I must admit, I am puzzled by your comments... After investigating, it appears that you were booked on our Concierge Club Floor and your business companions were reserved for Executive King Suites. That... More 

Joplin, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

stayed here for 1 night. Nothing special. No free internet in the rooms. the room I stayed had a problem with the AC and it turned out to be bad batteries on the thermostat. I wanted to try the restaurant in the hotel. They had good review but it was too late. Free parking and they had a nice spa... More 

Was this review helpful? Yes
Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear oemar2014, Thank you for taking the time to share your thoughts about your recent stay with us. I'm happy to hear that you enjoyed our facilities, but I regret you were unable to join us in the restaurant, as we've recently rolled out a new seasonal menu! To clarify, we do indeed have free internet for any guest belonging... More 

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Additional Information about Renaissance Chicago North Shore Hotel

Address: 933 Skokie Boulevard, Northbrook, IL 60062
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Chicago North Shore Hotel 3.5*
Number of rooms: 383
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Also Known As:
Renaissance Northbrook
Northbrook Renaissance

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