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Renaissance Chicago North Shore Hotel

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933 Skokie Boulevard, Northbrook, IL 60062
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Renaissance Chicago North Shore Hotel
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Renaissance Chicago North Shore Hotel
Renaissance Chicago North Shore Hotel
Renaissance Chicago North Shore Hotel
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314 reviews from our community

Traveler rating
    107
    126
    44
    23
    14
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74
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119
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I stayed here Friday and Saturday night on our first visit to Chicago. I was blown away by the hotels modern interior design and beautiful architecture. I was also very impressed by the courtesy of the hotel staff, especially Eric, the man in charge of breakfast. Eric is the reason I will be coming back to this... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

The staff is very welcoming here. I found the bed super comfortable and coffee is provided in the room. The best surprise was the cozy spa - quality brown bath robe. My husband and I enjoyed a delicious dinner in the steak house:great ambiance and top level service. A very positive overall experience:I would definitely recommend this hotel.

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Katie R, Thank you for taking the time to share your experience with us! I'm glad you found our beds to your liking, I bought one myself last year! I've taken the liberty of sharing your kinds comments about Ruth's Chris Steak House with the team that does such a great job there, I know they'll appreciate your remarks.... More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a nice hotel. Better than I was expecting actually since it is pretty much in the middle of nowhere. Very clean rooms, nice bar and lounge area with some very odd decorations. Parking lot is always VERY full, but the people are friendly. Came for work last week and was definitely comfortable. The beds are superb!

Was this review helpful? Yes 1
Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear jojobeanm14, Thank you for the very positive review! I was happy to read that you enjoyed your visit to the "middle of nowhere"! However, you'll have to plan to explore a bit more if you return to Northbrook, as the world-class Chicago Botanic Gardens is a half mile away and Ravinia Music Park, where Lady GaGa and Tony Bennett... More 

Chicago, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I wanted to go to Ruth's Chris for Valentine's Day, and we knew it would be more fun to stay the night in the hotel even though we live 20 minutes away. It was a great one-night getaway from reality. Our room was decent size and the bed was amazingly comfortable. The room was very clean, but... More 

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Lucy W, Thank you for your review, I was happy to read that your romantic getaway was a success! I'll pass on your kind comments to my staff and hope to welcome you back soon... we are also a great choice for beating the traffic for the upcoming Ravinia events this summer! All my best, Rik Blyth General Manager More 

Houston, TX
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2015

Stayed here in November for business and it was for the most part a pleasant stay. Housekeeping was not very consistent, however after a few repeated complaints, bathrooms and rooms were cleaned better. Great room service dining options that were actually restaurant quality, hotel lobby decor was fashionable.

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Arby4001, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear travelisfun007, Thank you for your observations. Although it's been awhile since you stayed with us, I will look back and try to determine why there were issues with your housekeeping service. That is not the norm for us. I do hope that you give us another shot next time you are in this area, and I would be happy... More 

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

Attentive staff. Definitely high end furnishings. Older hotel but well maintained. Not quite 5 star because did not have all the facilities at that level. Pool area has hot tub. Very well maintained. Location a bit out of the mainstream but convenient to expressway downtown. Has Enterprise car rental on premises. Upper floor south facing room has view of Chicago... More 

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Daniel C, Thank you for your comments, I can tell that you used all of the facilities and services that we have available! You are correct in stating that we are not quite at a 5 star level, however, we strive to be the best hotel in the North Shore area and I do hope you return in the... More 

Lockport, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed February 16, 2015

We booked a night here for a combination anniversary/Valentine's Day celebration. We weren't disappointed. Every request that I made during booking from early check in to extra towels to corner room on a high floor was granted. The hotel was quiet even though we were on the highway facing side of the property. Ruth's Chris is on site. Although there... More 

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear hankie2254, Thank you for such a positive review! It is great to hear that we made your anniversary getaway special; and I hope you return for many more! I'll be sure to share your nice comments with my team. All my best, Rik Blyth General Manager More 

Chicago
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed February 15, 2015

If I could, I would give this hotel 2.5. I booked this hotel on Hotwire.com and it was rated as a 4 star. This is CLEARLY an inflated rating for the hotel as it is not 4 stars. Management needs to reach out to Hotwire.com to change this rating to something more accurate. Pros: 1. Friendly Staff- Always Greeted by... More 

Was this review helpful? Yes 3
Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Chicagoman88, Thank you for taking the time to share your thoughts on your recent stay with us. Although I am very pleased you recognized us for having friendly staff, I do feel it necessary to correct your statement about deferred maintenance. One of the elevator call buttons for the three North Tower elevators is marked as "Out of Order"... More 

Top Contributor
63 reviews 63 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 1, 2015

The staff at the hotel were all excellent, willing to jump in and help in any way needed, from the front desk attendant who knew who I was from my mobile check-in, to the bellman who helped us to our room on arrival and sent up a rollaway bed for us and when we left for home, was outside with... More 

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Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Heidi G, I appreciate that you took the time to write such a thorough, and thoughtful, review... thank you! Your comments about the helpfulness and service offered by our staff will be shared with all of them, and I truly believe this is what differentiates us from other hotels in the area. I will also look into the parts... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

I rarely write reviews, as I believe there are a plethora of people willing to share and provide evidence of their experience for a sufficient conclusion to be determined as to whether to patronize an establishment......besides, I'm an extremely busy mom of two with little time to spare. So, this review will get to the point since others have highlighted... More 

Was this review helpful? Yes
Rik B, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear HugsforTTT, Thank you! I could not agree more with your title "People make the difference!!!" or with the examples you gave in your review. I am extremely proud of the staff we have here, and of their efforts on a daily basis to make the Renaissance North Shore a welcoming place for our guests. I have shared copies of... More 

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