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All 5 Northbrook hotels

Crowne Plaza Hotel Chicago - Northbrook

3.5 of 5 Hotel   |   2875 North Milwaukee Avenue, Northbrook, IL 60062
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Ranked #3 of 5 Hotels in Northbrook
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
TigrMama Irvine, CA
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160 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Irvine, CA
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Came with hubby who was here on business. It's conveniently located to the Allstate campus, so if your business is there it's an awesome location. Not so great if you are here as a tourist since there is not much to see or do in the vicinity. There are literally no shops or restaurants in the immediate area. I think... More

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited to see you enjoyed your stay at the Crowne Plaza Northbrook - we look forward to seeing you again in the future! Safe Travels! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was Very Clean & It was Very Quite & Every Crews were smiling. As many as I made my visits here, I see this is really good Hotel. Everything was so clean. The room was so quite. Everyone was smiling while they were serving. I really appreciate their service.

Was this review helpful? Yes 1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you soo much for your comments! We are excited to hear you had a great stay and enjoyed the hotel! We look forward to seeing you again in the future! Thank you for staying at Crowne Plaza Chicago Northbrook & Safe Travels! More

Portland
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was booked into this hotel by Allstate Insurance and it did not disappoint. Room was large & clean. Linens were plush & plentiful. Restaurant was diverse & the staff attentive. The bar staff was a bit stiff, but so was the martini. :-) I have no complaints & would stay here again.

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed the hotel and your stay! We share a great relationship with Allstate and look forward to having you visit with us again! Safe Travels! More

San Antonio
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has been one of the few I have been regularly visiting for my business trips... And they have been consistent, have a good customer service, good accommodation of your requests. Located at a convenient place, and the shuttle to go around makes it even better..

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments! We are excited to hear you enjoy the property and the services and enjoyed your stay. Thank you for choosing the Crowne Plaza Northbrook and we look forward to seeing you again soon on your travels - Thank you again for sharing your feedback! More

Alcobaca, Portugal
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not really an superior experience, all the operation is pretty boring, gray and not under the excellency of the Crown Plaza brand that I usually expect and get much more. Not a place to go back. The restaurant menu and the food quality is also under my expectations beside the service in the restaurant and in the reception that is... More

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - I am excited to hear the service was great by the hotel staff! I also appreciate your comments on the property overall - Thank you again. More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good, reasonably priced hotel with very nice rooms. The outside is a bit drab but the inside is nicely finished and very comfortable. A good bar with atmosphere was the icing on the cake. Not sure how the breakfast coupon thing worked as we didnt get that option. Would be good if there was some free coffee... More

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your feedback! I am excited to hear you enjoyed the hotel and the restaurant/bar - Thank you for your comments on the coffee - we will look into some options for a better coffee service in the lobby. Safe travels & thank you for taking the time to share your feedback! More

Kokomo, Indiana
Senior Reviewer
10 reviews 10 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm really starting to like Crowne Plaza hotels they seem to have really comfortable beds. I also really enjoyed this location since it was right across the street from a local park. Great place to get your morning run in.

Was this review helpful? Yes 1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for the great comments on your stay! We are excited you enjoyed our new bedding package and the property - We look forward to seeing you again in the future! Safe travels! More

Washington, D.C.
Top Contributor
92 reviews 92 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

The price was right -- and parking free -- but the missing pieces make the high ratings a puzzle. There is no lighting in the entrance to the room, which means you cannot see anything in the closet. You also cannot see your reflection in the mirrored closet doors. Overall, the entire room was dark. The hotel shuttle service is... More

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your feedback - I apologize for the difficulties you encountered with the guestroom lighting and the shuttle. I will review your feedback with our leadership team and look at options on the entrance lighting. We will also review our shuttle program - we pride ourselves on being the only hotel in the area with over 11 shuttle... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

I was greeted and checked in quickly with a couple of different options as a bonus. I chose the points over the free drink. Sadly, I wasn't offered breakfast coupons as was indicated on the app during reservation. I didn't miss it, nor was I planning on eating there in the morning. But I did read other reviews about the... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback! We are glad you enjoyed your stay and the hotel, and we appreciate your comments on the Ethernet cord and Breakfast Coupon - we will look into that with our leadership team. Thanks again for your comments & we look forward to seeing you again soon! More

Belfast, United Kingdom
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is a good hotel, the staff are friendly, helpful and courteous and the hotel has a fair few amenities: Check in - speedy and hassle free - just what you need after a long flight. Shuttle bus service - very useful and made my life very easy. Rooms - are a good size and the bed was very comfortable,... More

Was this review helpful? Yes 1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback - we are excited about all the great comments you had to share. We take pride in making sure all our guests have a fun and memorable stay. Thank you again and we look forward to seeing you at the Crowne Plaza Northbrook again in the future! More

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Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook

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