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Crowne Plaza Hotel Chicago - Northbrook

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2875 North Milwaukee Avenue, Northbrook, IL 60062
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1 room 1 guest
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Crowne Plaza Hotel Chicago - Northbrook
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196 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed at the Crowne Plaza in Northbrook for a soccer tournament. Two of our teams stayed at this hotel (about 30+ families). We checked in on a Thursday and checked out on a Sunday. All the staff we encountered were helpful and friendly. Our room was comfortable and clean. I'm really particular about my bed and... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and look forward to seeing you again in the future! More 

North Aurora, Illinois
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Crowne Plaza Hotel in Northbrook Illinois on July 31 – August 1, 2015. RESORT CHECK IN: When I made the reservation I requested an early check in. I called the day before our arrival to confirm the early check in of 10:00am. I was told no problem. Upon arrival I was told the room was not... More 

Was this review helpful? Yes 1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback! We are excited you enjoyed your stay with us and look forward to seeing you again in the future! More 

wilmington
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am currently here for a week for a business trip. So here are some tips to aid you in deciding to stay here or somewhere. ROOM: Choices between King and 2 Doubles/or Queens, not 100% sure. I got the King which has sleep # bed, so you can change each side of King bed's sleep # setting from firm... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank for taking the time to share your experience. We are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe Travels! More 

Green Bay, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband, daughter, and I were at Great America and we did not want to stay in a Gurnee hotel with loud teenagers running the halls. We chose this hotel because it had a free breakfast with the AAA discount. We asked for a quiet room away from the elevators and that is exactly what we received. The check-in at... More 

Was this review helpful? Yes 1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - We are excited to see you enjoyed your stay with us and look forward to seeing you again in the future! Thanks for the nice comments - Enjoy your summer! More 

Dubai, United Arab Emirates
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I can say that this hotel is above the average . We've stayed one night last week and every thing was great . They have a nice pool were kids can enjoy . They have one restaurant only and a bar . Rooms are spacious and quiet . The best part is the location were you can find everything next... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback - we are excited you enjoyed your stay with us and look forward to seeing you again soon! More 

Rochester, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2015

This hotel was just what we needed while we were in Northbrook for some job training that was being held at the hotel. This was our first time staying at a Crowne Plaza and it won't be our last! The staff was welcoming and happy to help, the lobby is quite nice with the hotel restaurant/bar adjacent to it which... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments - we are excited you enjoyed your stay and look forward to seeing you again in the future! More 

Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2015

IN town for a hugs youth bowling tournament the week of July 10-17… Everything about our stay was great! The hotel was beautiful, clean and inviting MAJOR compliments go to your FINE Dining Staff in the restaurant.. Especially evening server Guillermo, and daytime servers Lionel and Jose!! The breakfast buffet was scrumptious and we were never with an empty coffee... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and look forward to seeing you again in the future! Thanks for all the great comments on he staff and property! Enjoy the rest of your summer! More 

Louisville, Kentucky
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 15, 2015

Great hotel for price. Updated rooms and awesome outdoor pool with bar and music. Restaurant and indoor bar as well. Sleep number beds and free fridge in rooms. Great front desk service and friendly staff accommodated requests for extra stuff.

Was this review helpful? Yes 1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your experience at Crowne Plaza Northbrook - we are excited you enjoyed your stay with us! More 

1 review
5 of 5 stars Reviewed July 14, 2015

Came down for a girls weekend-had a blast! Great location, in the suburbs-within 20-30 mins of Six Flags and nearby other fun shops and things to do. Stayed in the Queen Suite, it was very spacious. Great amenities and enjoyable breakfast buffet. Staff is friendly and helpful. LOVE LOVE the outdoor pool-located in the center of hotel, so there is... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay and appreciate the comments on the pool/patio and tiki bar! We just replaced the pool furniture around the pool area and are excited to see you enjoyed your time with us! Enjoy your summer! More 

Cincinnati, Ohio
Level Contributor
65 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 9, 2015

The hotel is attractive. The room was spacious and clean. I would have given it 5 stars, but there were two problems. First, the air conditioning did not work. We called the front desk, maintenance man came up, looked at it, and did nothing. It continued not to work throughout our stay. Second, the water dripped in the tub. That... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and will check those items you mentioned in the guestroom. We apologize for the difficulties - we look forward to seeing you again in the future. Safe Travels More 

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