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All 5 Northbrook hotels

Crowne Plaza Hotel Chicago - Northbrook

3.5 of 5 Hotel   |   2875 North Milwaukee Avenue, Northbrook, IL 60062
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77%
Ranked #3 of 5 hotels in Northbrook
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Trekrider68 Kokomo, Indiana
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154 people have reviewed this hotel

Traveler rating
    71
    47
    24
    5
    7
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25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Kokomo, Indiana
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm really starting to like Crowne Plaza hotels they seem to have really comfortable beds. I also really enjoyed this location since it was right across the street from a local park. Great place to get your morning run in.

Was this review helpful? Yes
Washington, D.C.
Top Contributor
82 reviews 82 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The price was right -- and parking free -- but the missing pieces make the high ratings a puzzle. There is no lighting in the entrance to the room, which means you cannot see anything in the closet. You also cannot see your reflection in the mirrored closet doors. Overall, the entire room was dark. The hotel shuttle service is... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your feedback - I apologize for the difficulties you encountered with the guestroom lighting and the shuttle. I will review your feedback with our leadership team and look at options on the entrance lighting. We will also review our shuttle program - we pride ourselves on being the only hotel in the area with over 11 shuttle... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I was greeted and checked in quickly with a couple of different options as a bonus. I chose the points over the free drink. Sadly, I wasn't offered breakfast coupons as was indicated on the app during reservation. I didn't miss it, nor was I planning on eating there in the morning. But I did read other reviews about the... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback! We are glad you enjoyed your stay and the hotel, and we appreciate your comments on the Ethernet cord and Breakfast Coupon - we will look into that with our leadership team. Thanks again for your comments & we look forward to seeing you again soon! More

Belfast, United Kingdom
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel, the staff are friendly, helpful and courteous and the hotel has a fair few amenities: Check in - speedy and hassle free - just what you need after a long flight. Shuttle bus service - very useful and made my life very easy. Rooms - are a good size and the bed was very comfortable,... More

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback - we are excited about all the great comments you had to share. We take pride in making sure all our guests have a fun and memorable stay. Thank you again and we look forward to seeing you at the Crowne Plaza Northbrook again in the future! More

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a few days recently for a conference. Staff was great, breakfast was excellent. Tony in the restaurant was great - hard working, professional and friendly and took good care of me. The daytime restaurant hostess (cant remember her name) was also very pleasant and professional. Front desk staff and Carlos the concierge were friendly and helpful... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments on the hotel - we are excited you enjoyed your stay and the property. Thank you as well for the feedback on the shuttle - we apologize for the difficulties you encountered and will look into that further. Thanks again for your comments! More

Cary, Illinois, Usa
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I tried to go to the gift shop on a Sunday afternoon. The posted hours say open til 12:30 PM, but when I walked in at 12:05 I was I formed that they were closed. I had to plead with the woman to let me but a swimsuit for my son. Five minutes later we realized he needed goggles too,... More

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your feedback - I appreciate you taking the time to share your experience. While the gift shop is a great amenity for our guests, it is a stand alone business that works in conjunction with the hotel. With that said, we still expect the same level of customer service from our partners as you would expect from... More

Waterford, Michigan, United States
Top Contributor
88 reviews 88 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first time at this property and I will definitely return when I am on the north side for business. The staff was super friendly and the rooms were great. I was upgraded to a room with a balcony which was nice. I had a great dinner there and the breakfast buffet was one of the best buffet's... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for the great comments on the hotel - we work hard to ensure all of our guests have a great experience. We are pleased you enjoyed your stay & look forward to seeing you again! More

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Crowne Plaza Northbrook on Milwaukee after our wedding at The Grove Redfield Estate (about 10 minutes south). We worked with Margo. She was organized and confirmed all the details well in advance of our big day. The staff was friendly and the room was clean. The shuttle service was on time. Each guest also received a... More

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Congratulations on your wedding! Thank you for making Crowne Plaza Northbrook a part of your special day! We appreciate the great comments, and that you took the time to share them! We are excited everything went great and you had a wonderful day! More

Omaha, Nebraska
1 review
3 of 5 stars Reviewed 5 weeks ago

I stayed here for a work conference for a few days and the overall all stay was pretty good. We received breakfast & lunch, and both were pretty good. The coffee was not. The sleep number beds were not very comfortable. However the shuttle bus driver, Dave was excellent! He gave us great directions and recommendations for downtown. The shuttle... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your feedback! I appreciate the great comments on the staff, and I apologize for the areas you experienced some difficulties in - I will work with the leadership team to ensure we make corrections in those areas of opportunity. Thanks for staying with us, and also for your comments! Safe travels! More

Danville Ca
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed at this Hotel with a deal from Hotwire. Nice clean room that was very large. Nice couch in room. Hotel is close to Allstate. Had a nice lounge with a nice pool. Free internet and free parking was included.

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for staying with us! We appreciate the great comments on the room and your stay! We look forward to having you stay with us again! Safe Travels! More

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Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 
Number of rooms
311

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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