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Crowne Plaza Hotel Chicago - Northbrook

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2875 North Milwaukee Avenue, Northbrook, IL 60062
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Crowne Plaza Hotel Chicago - Northbrook
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Crowne Plaza Hotel Chicago - Northbrook
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192 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I can say that this hotel is above the average . We've stayed one night last week and every thing was great . They have a nice pool were kids can enjoy . They have one restaurant only and a bar . Rooms are spacious and quiet . The best part is the location were you can find everything next... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback - we are excited you enjoyed your stay with us and look forward to seeing you again soon! More 

Rochester, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was just what we needed while we were in Northbrook for some job training that was being held at the hotel. This was our first time staying at a Crowne Plaza and it won't be our last! The staff was welcoming and happy to help, the lobby is quite nice with the hotel restaurant/bar adjacent to it which... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments - we are excited you enjoyed your stay and look forward to seeing you again in the future! More 

Washington DC, District of Columbia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

IN town for a hugs youth bowling tournament the week of July 10-17… Everything about our stay was great! The hotel was beautiful, clean and inviting MAJOR compliments go to your FINE Dining Staff in the restaurant.. Especially evening server Guillermo, and daytime servers Lionel and Jose!! The breakfast buffet was scrumptious and we were never with an empty coffee... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and look forward to seeing you again in the future! Thanks for all the great comments on he staff and property! Enjoy the rest of your summer! More 

Louisville, Kentucky
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel for price. Updated rooms and awesome outdoor pool with bar and music. Restaurant and indoor bar as well. Sleep number beds and free fridge in rooms. Great front desk service and friendly staff accommodated requests for extra stuff.

Was this review helpful? Yes 1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your experience at Crowne Plaza Northbrook - we are excited you enjoyed your stay with us! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Came down for a girls weekend-had a blast! Great location, in the suburbs-within 20-30 mins of Six Flags and nearby other fun shops and things to do. Stayed in the Queen Suite, it was very spacious. Great amenities and enjoyable breakfast buffet. Staff is friendly and helpful. LOVE LOVE the outdoor pool-located in the center of hotel, so there is... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay and appreciate the comments on the pool/patio and tiki bar! We just replaced the pool furniture around the pool area and are excited to see you enjoyed your time with us! Enjoy your summer! More 

Cincinnati, Ohio
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is attractive. The room was spacious and clean. I would have given it 5 stars, but there were two problems. First, the air conditioning did not work. We called the front desk, maintenance man came up, looked at it, and did nothing. It continued not to work throughout our stay. Second, the water dripped in the tub. That... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and will check those items you mentioned in the guestroom. We apologize for the difficulties - we look forward to seeing you again in the future. Safe Travels More 

Kentucky
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent two nights here for a conference and was completely satisfied with the cleanliness and professionalism, friendliness of the staff. Though not exactly current as far as decor goes, the Crowne Plaza provided an above average location for a three day conference. The lounge was lively both nights and the on-site restaurant provided a nice selection of freshly prepared items.... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe Travels! More 

Hamlin, Texas
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed this hotel. Rooms were very well appointed and the bathrooms were awesome. The price was much lower than surrounding properties. You can choose to have breakfast included in your rate. They have a restaurant in the hotel. Food was great. They are renovating the breakfast area right now. The business center was roomy and convenient. They also... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay and look forward to seeing you again soon! Thank you for your feedback! More 

Bengaluru (Bangalore), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for almost 20 days on business. It is not a luxury hotel, but at the same times meets all requirements for a standard business hotel. Pros: 1. Rooms and bathroom are clean and comfortable 2. The restaurant has a limited menu, but the food quality and portions are good. 3. Breakfast is not bad. 4. The free shuttle... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe Travels! More 

Carmel
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an older property with a decent location near the Interstate. The staff here is very friendly, and plentiful. I'd have given it a 4-star rating if it weren't for the age of the rooms and the obnoxious and loud techno music in the bar.

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - we are excited to say we are currently in the process of upgrading all of our public spaces at the hotel and look forward to having you stay with us again to see the great changes that have been made. Thank you for taking the time to share your feedback & Safe Travels More 

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Prices are for 1 room, 2 adults
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