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All 5 Northbrook hotels

Crowne Plaza Hotel Chicago - Northbrook

3.5 of 5 Hotel   |   2875 North Milwaukee Avenue, Northbrook, IL 60062
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79%
Ranked #3 of 5 hotels in Northbrook
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Puddlesxo Homer
  • Reviews (144)
  • Photos (15)
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  • Room tips (25)
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144 people have reviewed this hotel

Traveler rating
    68
    44
    21
    5
    6
See reviews for
25
21
14
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Homer
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Twitchy employee is twitchy. Very fun experience 10/10 would stay all the time good job. Yay food and beds and excellent service. Employees are very funny and nice. I honestly think that's about it but I can't submit unless I have enough characters. -Puddles

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Puddles! We are very excited you had a great stay with us and enjoyed the hotel and the staff! Thank you for sharing your comments & we look forward to having you visit with us again in the future! Safe travels and enjoy your summer! More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 10 days for business--The staff was friendly and always helpful. The restaurant and bar food were good. Karaoke night was fun! The pool area was nice. This hotel is very well maintained. The only drawback, not much within walking distance. Overall, a great stay!

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback! We are very excited you enjoyed your stay and we look forward to having you stay with us again! More

Fishers, Indiana, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went there for one night on my way back . The rooms are very clean and they have sleep number beds and that makes you relax better . Over all very good . A bit on expensive side if you add all the Chicago taxes on top of hotel price

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for the great comments about your stay and the hotel - we are excited you enjoyed your visit and look forward to seeing you again soon! More

Chippewa Falls, Wisconsin
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was just at this hotel in June.... The rooms were very clean, with added aroma therapy packets for use after my busy day. The pool area is very neat with a tiki bar... plenty of room for guests... The breakfast was vast and I especially loved the the wide range of fresh fruit.. The staff was great also!!!

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your great comments! We are excited you enjoyed your stay and look forward to having you stay with us again! Enjoy your summer! More

Chicago, Illinois
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I initially booked a 1 bedroom suite. Upon arrival the room smelled like stale cigarettes. I asked for another room and was put in double which was awkward as I was with my 2 teenagers. The room was on the ground level off of the lobby and elevators. I had to hear all the loud drums walking about all night.... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your comments. I really apologize for the difficulty you experienced at check-in with your room type and rate. We work hard to go above and beyond, and make sure all of our guests have a memorable and enjoyable experience. I will share your feedback with the team to ensure we do not... More

Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on business, the staff is excellent and very attentive to the guests. I think they may have sold me on getting a sleep number bed cause I miss it. The only issue I had was the mosquitoes were horrible. Other than that one thing it was a nice stay.

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments! We are excited to see you enjoyed your stay and the comforts of our bed! We appreciate you taking the time to share your feedback & hope to see you again soon! More

Dallas, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

What a surprise to find a Throw Back Thursday Karaoke & DJ at the great sports bar located in this Crowne! Made the business trip bearable . . . I swear there were locals in there enjoying the evening. Great cocktails - bar food as expected.

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are very excited we could make your meetings and travel enjoyable! Thank you for the great comments on the bar & restaurant & we look forward to seeing you again soon! More

Mabank, Texas, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

From the greeting at the front desk to check out, all the staff were efficient, polite and friendly. The room was clean, the amenities more than adequate. Good location as well. I will come to this hotel again.

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thanks for your great comments! We are excited you enjoyed your stay and will be visiting us again soon! Safe travels! More

San Francisco, California
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 26, 2014

Stayed here for business meetings. When we walked down the hall, the strong smell of cleaning products did it's best to mask the smell of damp and smoke...but not quite. This hotel has definitely seen better days and needs an update. Three of our party couldn't get rooms because a pipe had burst. The staff didn't seem very concerned and... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback - I am truly sorry for the difficulties you encountered on your last stay .. I appreciate your feedback on the staff regarding the situation with the pipe break - while we cannot always anticipate a problem of that magnitude, we definitely can work to ensure all of our guests... More

Top Contributor
68 reviews 68 reviews
48 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 19, 2014

From the outside, the hotel appears dated and could use some freshening up. Quick and efficient checkin. The common ares looked to have been updated within the last 3-4 years. The pool/lounge area is very nice and clean with lots of comfortable seating. It has an acceptable laundry. WIFI worked very good. My bed was very comfortable. The room did... More

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your feedback! We are excited you enjoy the hotel and would recommend us! I also appreciate your feedback on the amenities of the hotel - Thanks again for sharing your comments & Safe Travels! More

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Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Reservation Options:
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 
Number of rooms
311

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