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Crowne Plaza Hotel Chicago - Northbrook

3.5 of 5 2875 North Milwaukee Avenue, Northbrook, IL 60062
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Certificate of Excellence 2014
Crowne Plaza Hotel Chicago - Northbrook
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Crowne Plaza Hotel Chicago - Northbrook
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165 reviews from our community

Traveler rating
    73
    54
    26
    5
    7
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25
22
15
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The facility is older but well maintained. Rooms are well furnished with sleep number beds. However, this is a suburban location with no access to downtown. And the hotel shuttle is only good for 5 miles. And they are strict, and even if a driver says he will take you. There's a certain female front desk manger, Dont remember her... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback - I appreciate your comments and apologize for the difficulties you experienced with the Front Desk. Thank you for sharing your experience and I will address your feedback and concern with the leadership team. Thank you for taking the time to share your comments - enjoy your holidays. More 

kaufman, texas
Top Contributor
53 reviews 53 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 13, 2014

They will do anything to make your stay comfortable. It is evident the management cares about guests and making sure they have what they need. Onsite restaurant has great food. Near lots of restaurants, relatively convenient to the airports (away from traffic).

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for the great comments on your stay at Crowne Plaza Chicago Northbrook! We are excited you enjoyed the hotel and appreciate you sharing your feedback! More 

Appleton, Wisconsin
1 review
5 of 5 stars Reviewed November 4, 2014

I stayed at the Crowne Plaza in Northbrook while I was in town for a conference. Because of a number of strange circumstances, I needed to ask things of the hotel staff that was a little outside their normal routine. Things like giving a ride to the "less used" train station, etc. The staff was courteous, helpful, and most of... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited to hear you enjoyed your stay and enjoyed the property and staff - Thank you for choosing Crowne Plaza Chicago Northbrook! Safe Travels and we look forward to seeing you again in the future! More 

Maineville, Ohio
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 15, 2014

Held small business meeting here. overnight rooms were clean and comfortable. meeting room was roomy and furnished to specifications. staff was helpful throughout and very friendly. only issue is that the front entrance can smell like cigarettes and be smoky from the smoker's out front. I was very sensitive to this.

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay and your meeting! Thank you also for your feedback on the entrance - we are working on options for that right now! Thank you again for hosting your meeting at the Crowne Plaza Northbrook and we look forward to seeing you again soon! More 

Irvine, CA
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 29, 2014

Came with hubby who was here on business. It's conveniently located to the Allstate campus, so if your business is there it's an awesome location. Not so great if you are here as a tourist since there is not much to see or do in the vicinity. There are literally no shops or restaurants in the immediate area. I think... More 

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Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited to see you enjoyed your stay at the Crowne Plaza Northbrook - we look forward to seeing you again in the future! Safe Travels! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

It was Very Clean & It was Very Quite & Every Crews were smiling. As many as I made my visits here, I see this is really good Hotel. Everything was so clean. The room was so quite. Everyone was smiling while they were serving. I really appreciate their service.

Was this review helpful? Yes 1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you soo much for your comments! We are excited to hear you had a great stay and enjoyed the hotel! We look forward to seeing you again in the future! Thank you for staying at Crowne Plaza Chicago Northbrook & Safe Travels! More 

Portland
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2014

I was booked into this hotel by Allstate Insurance and it did not disappoint. Room was large & clean. Linens were plush & plentiful. Restaurant was diverse & the staff attentive. The bar staff was a bit stiff, but so was the martini. :-) I have no complaints & would stay here again.

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed the hotel and your stay! We share a great relationship with Allstate and look forward to having you visit with us again! Safe Travels! More 

San Antonio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 13, 2014

This hotel has been one of the few I have been regularly visiting for my business trips... And they have been consistent, have a good customer service, good accommodation of your requests. Located at a convenient place, and the shuttle to go around makes it even better..

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments! We are excited to hear you enjoy the property and the services and enjoyed your stay. Thank you for choosing the Crowne Plaza Northbrook and we look forward to seeing you again soon on your travels - Thank you again for sharing your feedback! More 

Alcobaca, Portugal
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 9, 2014

Not really an superior experience, all the operation is pretty boring, gray and not under the excellency of the Crown Plaza brand that I usually expect and get much more. Not a place to go back. The restaurant menu and the food quality is also under my expectations beside the service in the restaurant and in the reception that is... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - I am excited to hear the service was great by the hotel staff! I also appreciate your comments on the property overall - Thank you again. More 

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 9, 2014

This is a good, reasonably priced hotel with very nice rooms. The outside is a bit drab but the inside is nicely finished and very comfortable. A good bar with atmosphere was the icing on the cake. Not sure how the breakfast coupon thing worked as we didnt get that option. Would be good if there was some free coffee... More 

Was this review helpful? Yes
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your feedback! I am excited to hear you enjoyed the hotel and the restaurant/bar - Thank you for your comments on the coffee - we will look into some options for a better coffee service in the lobby. Safe travels & thank you for taking the time to share your feedback! More 

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Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook

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