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All 5 Northbrook hotels

Sheraton Chicago Northbrook Hotel

3.5 of 5 Hotel   |   1110 Willow Road, Northbrook, IL 60062
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Sheraton Chicago Northbrook Hotel
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Ranked #4 of 5 Hotels in Northbrook
A recent review
5 of 5 stars reviewed 4 weeks ago
Rickie S
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119 reviews from our community

Traveler rating
    45
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    18
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    3
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32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The Sheraton Northbrook is one of my favorite places to stay. The hotel itself is very nice and well kept but the really great thing about this hotel is the staff that works there. Everyone in the building is awesome.. They are all warm, friendly and make you feel welcome every time you arrive. I would recommend it to anyone... More

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for your kind review. The team here at the Sheraton Northbrook is one of a kind! I'm so glad you were able to experience the amazing service they provide and will be sure to share your comments with them. Have a great day, hope to see you in the near future! More

Algonquin, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2014

My husband and I were here for 1 night. Staff was very friendly. Rooms were modern and comfortable. We stayed on the 5th floor and had no issues with noise. We would definitely stay here again. We didn't get a chance to experience the restaurant, but it looked nice.

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us! Our team is one of the best on the North Shore and we are so pleased they delivered great service to you! Hope to see you soon! More

London, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2014 via mobile

Nice rooms, service etc. What you should get at a Sheraton. Transfer service is very helpful. Proximity to Wholefoods Market also a bonus, as healthy food can be hard to find on business trips. I'll bring some clubs next time as this is Golf Central.

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for staying with us, so glad to hear you were able to take advantage of our great location! Looking forward to your next visit. Happy Travels! More

Detroit, Michigan
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2014

This place was exceptional. The room on the 4th floor seemed almost brand new. Normally you see some sort of wear and tear, maybe hidden in a bathroom corner, but not here. The room was very spacious even with 2 double beds. Having the TV on the wall left that space free and really opened up the room. The desk... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us! I will be sure to share your comments with the team as they truly try to ensure our guests have a great experience. We hope to see you again in the near future. More

Burlington, Kentucky
1 review
4 of 5 stars Reviewed July 29, 2014

I was displaced for the night due to the airlines had cancelled my flight. The room was very modern and had most of other competitor hotels have adopted in the flat screen tv and updated floor plans. My only complaint for the room I was staying in was that it felt like there was no padding on the top of... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

I'm sorry to hear you were unable to rest well. Of course it is always our goal to make sure our guests have a restful night. If you could please reach out to out GM so we can identify the room that would be great. Have a wonderful day! More

Silver Spring
Contributor
19 reviews 19 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

My wife stays here a lot for business, this was my first trip. Hotel is very nice & seemed new. The staff is friendly & helpful & checkout isn't until 12 which is nice. Would definitely stay there again.

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for your kind review. The team is dedicated to ensuring our guests have a clean and friendly environment when they are staying with us. Looking forward to your next visit to the North Shore! More

Middleton, Wisconsin
2 reviews
5 of 5 stars Reviewed July 22, 2014

We stayed for $65 on a Saturday night...can't beat that!! We parked at the hotel and took the Metra into Chicago for a concert. Very clean and comfortable room with a free shuttle to the Metra station (approx. 40 min to downtown Chicago).

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us and utilized our great location to the train. We hope you will consider staying again in the near future, next time try some great restaurants close by and no worries, we will drive :) More

Seattle, Washington
Top Contributor
50 reviews 50 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 17, 2014

This a typical Sheraton all the way, but new, clean and modern makes for a great hotel. Easy to get to, surrounded by shopping, restaurants and beautiful homes. Our room was pretty normal, but comfortable and very clean. The water in the shower was very hot, watch out! Otherwise a great deal for the big city.

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thank you for taking the time to share your experience at the hotel. It truly is a great alternative to the city. Hope to see you again soon! More

New York
Contributor
20 reviews 20 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

I'm a Marriott guy...but, this hotel made me wish I had more points in SPG. Very clean, comfortable and modern amenities. It didn't feel like any Sheraton I had ever stayed in the past. I had always considered them sub-standard to Marriott, but this hotel changed my mind. Nice breakfast menu, accommodating staff and good location. Across the street are... More

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for taking the time to share your experience with us. We are so happy you enjoyed our hotel! It truly is a diamond on the North Shore and outshines most other products in the area. It would be our pleasure to have you back and make you SPG loyal. Have a wonderful weekend! More

Poole, United Kingdom
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed May 15, 2014

Had my gorillapod (camera tripod) stolen while I was here and my colleague's room was found with the door ajar. He was luckier. Good staff but the trip was problematic from the start with them trying to move us to another hotel because of overbooking even before we could check-in. This is not professional.

Was this review helpful? Yes 1
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We take the security of our guests and their belongings very seriously. I would like to suggest you contact our General Manager so we can be sure to address your stay with us. Thanks so much for taking the time to provide feedback. More

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Additional Information about Sheraton Chicago Northbrook Hotel

Address: 1110 Willow Road, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Chicago Northbrook Hotel 3.5*
Number of rooms: 161
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