We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Northbrook hotels

Sheraton Chicago Northbrook Hotel

3.5 of 5 Hotel   |   1110 Willow Road, Northbrook, IL 60062
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Sheraton Chicago Northbrook Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Sheraton Chicago Northbrook Hotel to your Saves list
Ranked #4 of 5 Hotels in Northbrook
A recent review
4 of 5 stars Reviewed November 16, 2014
PhotoTvlr0228 Stamford, Connecticut
Write a Review

124 reviews from our community

Traveler rating
    46
    46
    20
    9
    3
See reviews for
33
22
13
48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (30)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (14)
All months
Stamford, Connecticut
Top Contributor
102 reviews 102 reviews
38 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed November 16, 2014

The hotel is fine. The front desk staff was nice and friendly. I generally prefer a room with a king bed vs a room with 2 doubles -- is just feels like a bigger room that way. I did not see any options to get a king room. I think they only offer 2 doubles. The room was comfortable and... More 

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for taking the time to review our hotel. I do appologize for any misunderstanding with upgrades. Typically our Platinum members received them automatically, Gold Members are based on availability. I hope you visit us again in the future and have the oppotunity to experience the Club Level. Safe Travels! More 

Jasper, GA
Top Contributor
59 reviews 59 reviews
42 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 12, 2014

My first impression of my room was that the room had a very airy feeling. The hotel feels fairly new, everything in the room was in good shape. The room had a very long desk, a chair, desk chair, an armoire and a long bench. The TV was hanging on the wall. The room did not feel crowded at all.... More 

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so pleased you enjoyed your stay with us! We hope you visit again in the near future. Safe travels! More 

New York City, New York
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 9, 2014

This hotel is very nice but I along with several other guests were having issues with our reservations. The rooms are well kept, no refrigerators, have to pay $25 extra. The staff was nice. They need longer shower curtains. There was a wedding party staying there and they were partying until almost 1 in the morning in the hallway. Where... More 

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We appreciate the time you took to share your experience with us and will be sure to share your comments with the Management Team. Please know that we want all of our guests to have a great experience with us, it is regrettable that you left here feeling we did not meet your expectation. We hope that you will consider... More 

Calabasas, California
Top Contributor
82 reviews 82 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 2, 2014

The hotel met all my needs. Rooms are clean and comfortable. There is a decent fitness facility and there is free hot coffee in the lobby every morning as well as the usual in room coffee maker. They are stingy with the bathroom supplies, no replenishment of soap,or shampoo so I had to go hunting down a housekeeper in the... More 

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for taking the time to provide your feedback. We will be sure to share this with our team, it truly helps us to continue to improver our sevice levels and product. Looking forward to having you with us in the future! More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 2, 2014

The Sheraton Northbrook is one of my favorite places to stay. The hotel itself is very nice and well kept but the really great thing about this hotel is the staff that works there. Everyone in the building is awesome.. They are all warm, friendly and make you feel welcome every time you arrive. I would recommend it to anyone... More 

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for your kind review. The team here at the Sheraton Northbrook is one of a kind! I'm so glad you were able to experience the amazing service they provide and will be sure to share your comments with them. Have a great day, hope to see you in the near future! More 

Algonquin, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2014

My husband and I were here for 1 night. Staff was very friendly. Rooms were modern and comfortable. We stayed on the 5th floor and had no issues with noise. We would definitely stay here again. We didn't get a chance to experience the restaurant, but it looked nice.

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us! Our team is one of the best on the North Shore and we are so pleased they delivered great service to you! Hope to see you soon! More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 19, 2014 via mobile

Nice rooms, service etc. What you should get at a Sheraton. Transfer service is very helpful. Proximity to Wholefoods Market also a bonus, as healthy food can be hard to find on business trips. I'll bring some clubs next time as this is Golf Central.

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for staying with us, so glad to hear you were able to take advantage of our great location! Looking forward to your next visit. Happy Travels! More 

Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2014

This place was exceptional. The room on the 4th floor seemed almost brand new. Normally you see some sort of wear and tear, maybe hidden in a bathroom corner, but not here. The room was very spacious even with 2 double beds. Having the TV on the wall left that space free and really opened up the room. The desk... More 

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us! I will be sure to share your comments with the team as they truly try to ensure our guests have a great experience. We hope to see you again in the near future. More 

Burlington, Kentucky
1 review
4 of 5 stars Reviewed July 29, 2014

I was displaced for the night due to the airlines had cancelled my flight. The room was very modern and had most of other competitor hotels have adopted in the flat screen tv and updated floor plans. My only complaint for the room I was staying in was that it felt like there was no padding on the top of... More 

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

I'm sorry to hear you were unable to rest well. Of course it is always our goal to make sure our guests have a restful night. If you could please reach out to out GM so we can identify the room that would be great. Have a wonderful day! More 

Silver Spring
Contributor
20 reviews 20 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

My wife stays here a lot for business, this was my first trip. Hotel is very nice & seemed new. The staff is friendly & helpful & checkout isn't until 12 which is nice. Would definitely stay there again.

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for your kind review. The team is dedicated to ensuring our guests have a clean and friendly environment when they are staying with us. Looking forward to your next visit to the North Shore! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Chicago Northbrook Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Chicago Northbrook Hotel

Address: 1110 Willow Road, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Chicago Northbrook Hotel 3.5*
Number of rooms: 161
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Priceline, Expedia, Orbitz, Travelocity, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Sheraton Chicago Northbrook Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (8)
Viewed
View from room (1)
Viewed
Bathroom (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay