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All 5 Northbrook hotels

Sheraton Chicago Northbrook Hotel

3.5 of 5 Hotel   |   1110 Willow Road, Northbrook, IL 60062
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Ranked #4 of 5 hotels in Northbrook
A recent review
4 of 5 stars reviewed 4 days ago
Deanna N Algonquin, Illinois
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118 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Algonquin, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I were here for 1 night. Staff was very friendly. Rooms were modern and comfortable. We stayed on the 5th floor and had no issues with noise. We would definitely stay here again. We didn't get a chance to experience the restaurant, but it looked nice.

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London, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice rooms, service etc. What you should get at a Sheraton. Transfer service is very helpful. Proximity to Wholefoods Market also a bonus, as healthy food can be hard to find on business trips. I'll bring some clubs next time as this is Golf Central.

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Detroit, Michigan
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place was exceptional. The room on the 4th floor seemed almost brand new. Normally you see some sort of wear and tear, maybe hidden in a bathroom corner, but not here. The room was very spacious even with 2 double beds. Having the TV on the wall left that space free and really opened up the room. The desk... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us! I will be sure to share your comments with the team as they truly try to ensure our guests have a great experience. We hope to see you again in the near future. More

Burlington, Kentucky
1 review
4 of 5 stars Reviewed 4 weeks ago

I was displaced for the night due to the airlines had cancelled my flight. The room was very modern and had most of other competitor hotels have adopted in the flat screen tv and updated floor plans. My only complaint for the room I was staying in was that it felt like there was no padding on the top of... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

I'm sorry to hear you were unable to rest well. Of course it is always our goal to make sure our guests have a restful night. If you could please reach out to out GM so we can identify the room that would be great. Have a wonderful day! More

Silver Spring
Contributor
19 reviews 19 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife stays here a lot for business, this was my first trip. Hotel is very nice & seemed new. The staff is friendly & helpful & checkout isn't until 12 which is nice. Would definitely stay there again.

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for your kind review. The team is dedicated to ensuring our guests have a clean and friendly environment when they are staying with us. Looking forward to your next visit to the North Shore! More

Middleton, Wisconsin
2 reviews
5 of 5 stars Reviewed July 22, 2014

We stayed for $65 on a Saturday night...can't beat that!! We parked at the hotel and took the Metra into Chicago for a concert. Very clean and comfortable room with a free shuttle to the Metra station (approx. 40 min to downtown Chicago).

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us and utilized our great location to the train. We hope you will consider staying again in the near future, next time try some great restaurants close by and no worries, we will drive :) More

Seattle, Washington
Top Contributor
50 reviews 50 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 17, 2014

This a typical Sheraton all the way, but new, clean and modern makes for a great hotel. Easy to get to, surrounded by shopping, restaurants and beautiful homes. Our room was pretty normal, but comfortable and very clean. The water in the shower was very hot, watch out! Otherwise a great deal for the big city.

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thank you for taking the time to share your experience at the hotel. It truly is a great alternative to the city. Hope to see you again soon! More

New York
Contributor
20 reviews 20 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

I'm a Marriott guy...but, this hotel made me wish I had more points in SPG. Very clean, comfortable and modern amenities. It didn't feel like any Sheraton I had ever stayed in the past. I had always considered them sub-standard to Marriott, but this hotel changed my mind. Nice breakfast menu, accommodating staff and good location. Across the street are... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for taking the time to share your experience with us. We are so happy you enjoyed our hotel! It truly is a diamond on the North Shore and outshines most other products in the area. It would be our pleasure to have you back and make you SPG loyal. Have a wonderful weekend! More

Poole, United Kingdom
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed May 15, 2014

Had my gorillapod (camera tripod) stolen while I was here and my colleague's room was found with the door ajar. He was luckier. Good staff but the trip was problematic from the start with them trying to move us to another hotel because of overbooking even before we could check-in. This is not professional.

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We take the security of our guests and their belongings very seriously. I would like to suggest you contact our General Manager so we can be sure to address your stay with us. Thanks so much for taking the time to provide feedback. More

Warren, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2014

First, I was trying to call hotels in the Chicago area that accepted a dog and had a place that we could park a truck and trailer. After calling about 18 different uncooperative hotels, I reached Bradley at this location who was welcoming, knowledgeable, good attitude, and pleasant. He told me that they did not have a pet fee, plenty... More

Was this review helpful? Yes
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us, the team works very hard to ensure our guest have a pleasant stay. It is wonderful to hear that all their hard work is appreciated. More

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Additional Information about Sheraton Chicago Northbrook Hotel

Address: 1110 Willow Road, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Chicago Northbrook Hotel 3.5*
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Sheraton Chicago Northbrook Hotel, conveniently located in the North Shore of the Chicago area, offers a stylish and comfortable stay for all guests, whether visiting for business or pleasure. ... more   less 
Number of rooms
161

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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