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All 5 Northbrook hotels

Sheraton Chicago Northbrook Hotel

3.5 of 5 Hotel   |   1110 Willow Road, Northbrook, IL 60062
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74%
Ranked #4 of 5 hotels in Northbrook
A recent review
5 of 5 stars reviewed yesterday
w650dave Silver Spring
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  • Reviews (114)
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114 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Silver Spring
Contributor
19 reviews 19 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife stays here a lot for business, this was my first trip. Hotel is very nice & seemed new. The staff is friendly & helpful & checkout isn't until 12 which is nice. Would definitely stay there again.

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Middleton, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed for $65 on a Saturday night...can't beat that!! We parked at the hotel and took the Metra into Chicago for a concert. Very clean and comfortable room with a free shuttle to the Metra station (approx. 40 min to downtown Chicago).

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Seattle, Washington
Top Contributor
50 reviews 50 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This a typical Sheraton all the way, but new, clean and modern makes for a great hotel. Easy to get to, surrounded by shopping, restaurants and beautiful homes. Our room was pretty normal, but comfortable and very clean. The water in the shower was very hot, watch out! Otherwise a great deal for the big city.

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New York
Contributor
20 reviews 20 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

I'm a Marriott guy...but, this hotel made me wish I had more points in SPG. Very clean, comfortable and modern amenities. It didn't feel like any Sheraton I had ever stayed in the past. I had always considered them sub-standard to Marriott, but this hotel changed my mind. Nice breakfast menu, accommodating staff and good location. Across the street are... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much for taking the time to share your experience with us. We are so happy you enjoyed our hotel! It truly is a diamond on the North Shore and outshines most other products in the area. It would be our pleasure to have you back and make you SPG loyal. Have a wonderful weekend! More

Poole, United Kingdom
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed May 15, 2014

Had my gorillapod (camera tripod) stolen while I was here and my colleague's room was found with the door ajar. He was luckier. Good staff but the trip was problematic from the start with them trying to move us to another hotel because of overbooking even before we could check-in. This is not professional.

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We take the security of our guests and their belongings very seriously. I would like to suggest you contact our General Manager so we can be sure to address your stay with us. Thanks so much for taking the time to provide feedback. More

Warren, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2014

First, I was trying to call hotels in the Chicago area that accepted a dog and had a place that we could park a truck and trailer. After calling about 18 different uncooperative hotels, I reached Bradley at this location who was welcoming, knowledgeable, good attitude, and pleasant. He told me that they did not have a pet fee, plenty... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us, the team works very hard to ensure our guest have a pleasant stay. It is wonderful to hear that all their hard work is appreciated. More

Burlingame, California
Top Contributor
54 reviews 54 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 16, 2014

I stayed with my son while visiting the Chicago-area colleges. It was very convenient from O'Hare and to get to Northwestern. As compared to other Sheratons on this trip, the property feels very new and very clean. The room was very comfortable for two people. The lounge is a very nice option for complementary breakfast which adds to the value... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We are so glad you enjoyed your stay with us! We hope that all went well with your visit to NU, we are huge fans and hope to see you again in the near future! More

OHIO
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 13, 2014

stayed friday night. outside is fine near lots of shopping whole foods across the street. the inside is very dark and dreary. we had a room on the club floor and the lounge was ok not much food and a little dirty. went to the room and the stink from the bathroom was horrible. i had seen this on other... More

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Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

Thanks so much with sharing your feedback, we appreciate your time and truly take your feedback very seriously. I can assure you the team is working to correct the issue with the bathroom and hope you will give us another chance the next time you are in the area. Thanks so much! More

Providence
Top Contributor
85 reviews 85 reviews
58 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed April 8, 2014

Nothing really remarkable about this Sheraton, except maybe that it's quite new. It isn't huge, I don't think there are any real views (certain my room didn't have one), but the rooms are nice and on the large side, and everything worked. Free wifi is nice. The business center is just some computers in the lobby with a printer, but... More

Was this review helpful? Yes 1
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We truly appreciate your time in reviewing the hotel. We are glad that overall you were pleased with the hotel and that it served you well. If there is anything you should need in the future please don't hesitate to let the team know, we are all here to make your experience with us the best it can be. Happy... More

Weston, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 18, 2014

For starters, staff were friendly and helpful, the room was very comfortable, and the location was fantastic. But now to go in more depth. The Area: I stayed at this location mid March for a physical fitness test the following day at a near by facility, (NIPSTA). Lots of construction in the area made getting here kind of frustrating. There... More

Was this review helpful? Yes 1
Diana S, Director of Sales at Sheraton Chicago Northbrook Hotel, responded to this review

We truly appreciate you taking the time to share your experience at the hotel with us. I am happy to see that the majority of your stay was enjoyable. It is regrettable that the end didn't reflect the beginning. We will be utilizing your feedback to train and educate the team on how to best handle these types of situations.... More

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Additional Information about Sheraton Chicago Northbrook Hotel

Address: 1110 Willow Road, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Chicago Northbrook Hotel 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Sheraton Chicago Northbrook Hotel, conveniently located in the North Shore of the Chicago area, offers a stylish and comfortable stay for all guests, whether visiting for business or pleasure. ... more   less 
Number of rooms
161

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