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All 10 Normal hotels

Americas Best Value - University Inn

2.5 of 5 Hotel   |   6 Traders Circle, Normal, Bloomington-Normal, IL 61761
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72%
Ranked #7 of 10 hotels in Normal
A recent review
4 of 5 stars reviewed 4 days ago
tamtruitt Coldwater, Michigan
  • Overview
  • Reviews (37)
  • Photos (16)
  • Amenities
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  • Room tips (6)
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37 people have reviewed this hotel

Traveler rating
    10
    17
    5
    3
    2
See reviews for
13
5
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Coldwater, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

The rooms were clean and comfortable. Jimmy at the front desk was awesome, he gave us information on places to eat and coupons! I definitely would recommend staying here! Convient location off the highway. Close to restaurants and gas stations.

Was this review helpful? Yes 1
Dan R, Manager at Americas Best Value - University Inn, responded to this review

tamtruitt, Thank you very much for your review - all of the staff here are glad to hear that you enjoyed your stay. I am happy Jimmy was helpful in finding you a decent place to eat and that you were pleased with our convenient location! I hope you will be returning the next time you are in our area!... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed this past weekend. Justin at the front desk was very friendly and offered a bevy of restaurants to choose from. He was knowledgeable and so personable. The room was great and very clean. In the morning the breakfast was delicious and there was a multitude of offerings. The housekeeping staff was already busy working and very pleasant as... More

Was this review helpful? Yes
Dan R, Manager at Americas Best Value - University Inn, responded to this review

Jethro51, Thanks so much for the 5 star review! I'm so happy we were able to make your stay enjoyable, this is definitely great to hear. Justin is incredibly reliable which is why I make sure he works the desk each weekend when I am away. I will be sure to thank him for his part of your stay with... More

Orlando, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The biggest positive we noted was the staff. They are super polite and really go above and beyond to do their job. While there, I saw someone sweeping the ceiling. THE CEILING! And upon check in we promptly got a call checking to make sure that all was ok. I really appreciated that. I've read multiple reviews on here of... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Dan R, Manager at Americas Best Value - University Inn, responded to this review

Rooz4, Thank you for taking time to leave us your review. I really appreciate the details you provided about your stay as this always helps us to pinpoint areas in which we can improve. I really enjoyed hearing the positive feedback about our staff and even got a laugh out of the the moment when you saw housekeeping sweeping the... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Both young men were very professional and help That means a lot were you spend your money.Thank You Both.My wife and son was safe the pool was excellent for my 7year old son again we really enjoyed our stay.

Was this review helpful? Yes 1
Dan R, Manager at Americas Best Value - University Inn, responded to this review

Tony C, We are glad to hear you enjoyed your stay and mentioned that you would stay again. We love getting return customers! I'm happy you were able to enjoy the pool, and found the desk staff helpful and professional. Thank you. More

Grinnell
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel needs to be updated. My hotel room carpet was torn, and wrinkled. Multiple rooms had torn and peeling wall paper. The sheer curtain was torn. Water damage spots on ceiling. Bathroom tile was uneven and hard to close bathroom door. There is no elevator so had to carry luggage up flight of stairs which is difficult when traveling... More

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Dan R, Manager at Americas Best Value - University Inn, responded to this review

Thea F, I'm sorry you did not enjoy your room - you did stay in one of our older rooms that has not been renovated yet. We are aware of their worn condition. Currently we have renovated rooms that we sell every night. We are renovating rooms each month until the rest of our rooms are completed. Obviously when we... More

Springfield, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an absolutely wonderful time. Jimmy from the front desk went above and beyond to make our stay perfect! The staff was all courteous and the room was fresh and clean. Definitely recommended to others!!!!!

Was this review helpful? Yes 2
Dan R, Manager at Americas Best Value - University Inn, responded to this review

This is great- I am happy to see that you enjoyed your stay and would recommend us to others. Thank you so much! More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We came to Bloomington to see our kids that go to school here. This staff goes above and beoynd! They are great, pool is so nice and the rooms are nice and clean and the beds are very comfortable. The kids ended up wanting to stay with us so we asked if we could switch rooms to a larger one... More

Was this review helpful? Yes
Dan R, Manager at Americas Best Value - University Inn, responded to this review

brettshellie, Thanks so much for the great review- all of us here at the hotel appreciate the kind words! It was nice to hear that you had a chance to see your kids and I am glad they decided to come and join you at the hotel overnight! I look forward to having you stay with us again! Thank you. More

Romeoville, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

I cannot say enough about how great the customer service was at this hotel. Justin and the rest of the staff could not be friendlier or more helpful. Justin went out of his way to take care of all of our needs during a two day basketball tourney. They are very lucky to have him at their front desk. The... More

Was this review helpful? Yes
Dan R, Manager at Americas Best Value - University Inn, responded to this review

Laura H., I'm so glad to hear that your stay with us was enjoyable. I hope the basketball tourney was fun for everyone! Thank you for mentioning one of our employees - he will be pleased to hear the positive feedback. I hope you can stay with us again! Thank you! More

Cedar Point, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed here for the first time. It was close to our concert. The rooms were clean and very sufficient for the price. Very reasonable. They also had a great breakfast. Very nice, clean pool. Justin gave the best customer service ever. He went above and beyond making our stay great. He recommended a place to eat and it was... More

Was this review helpful? Yes
Dan R, Manager at Americas Best Value - University Inn, responded to this review

Janet G, Thank you for your feedback and your recommendation for other shoppers. We enjoyed having you stay with us and I am happy you enjoyed the breakfast selections and had the opportunity to use our pool. I did thank Justin for his attentiveness to your family and I hope you will stay with us again when you are in... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The only thing my dryer didn't work but they let me use one in another room. So thank you! Also Justin at the front desk was friendly and nice and made it be a good place to come again! Also wish would have had time for daughter to swim, but was to busy with softball tournament. Hopefully, next year daughter... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Dan R, Manager at Americas Best Value - University Inn, responded to this review

Deanna C, I'm so happy you enjoyed your stay with us. I will be sure to thank my front desk agent, Justin for his great service. Please come back next year and don't forget to make time to swim! =p Thank you for the review. More

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Additional Information about Americas Best Value - University Inn

Address: 6 Traders Circle, Normal, Bloomington-Normal, IL 61761
Location: United States > Illinois > Bloomington-Normal > Normal
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Americas Best Value - University Inn 2.5*
Reservation Options:
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Also Known As:
Americas Best Value - University Hotel Normal
Best Western Normal
Normal Best Western
Best Western University Hotel
Americas Best Value - University Inn Normal, IL - Bloomington-Normal

16 photos of this hotel

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Pool/beach area (2)
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Room/suite (3)
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Normal
Hotel Class
Official Description (provided by the hotel)
2 Story interior corridor property. AAA 2 diamond rated. Indoor heated pool, Business Center. Pet friendly (charge). FREE guest breakfast and Wi-Fi. Popular restaurants nearby. Gas and diesel nearby. Short drive to Illinois State University and Illinois Wesleyan University. 600 Sq.Ft. Meeting room available. I-55 exit 165. FREE parking for cars/trucks/buses. ... more   less 
Number of rooms
90

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