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Candlewood Suites Bloomington-Normal, an IHG Hotel

203 Susan Dr, Normal, Bloomington-Normal, IL 61761-6188
Traveler (2)
Room & Suite (13)
Business Center & Event Rooms (3)

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About

#7 of 12 hotels in Normal
Location
4.4
Cleanliness
4.6
Service
4.6
Value
4.5
Candlewood Suites is the first green hotel in the Bloomington - Normal area as recognized by the IHLA Our extended stay hotel provides a convenient location off I-55 near the Central Illinois Regional Airport (BMI). Our hotel is also centrally located near State Farm Insurance, COUNTRY Financial, Carle BroMenn Medical Center, Bridgestone/Firestone, Rivian Automotive, Illinois State University, Illinois Wesleyan University, OSF St. Joseph Medical Center and many government offices. With a meeting room that can accommodate up to 25 guests, a 24-hour business center and free high-speed Internet access, our hotel in Normal, IL is the perfect place to base your extended stay in the Bloomington-Normal area. While lodging at our extended stay hotel, guests can enjoy easy access to area attractions like the Children's Discovery Museum, Route 66 Visitors Center, Grossinger Motors Arena and Miller Park Zoo.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
BBQ facilities
Parking
Wifi
Baggage storage
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

203 Susan Dr, Normal, Bloomington-Normal, IL 61761-6188
Candlewood Suites Bloomington-Normal, an IHG Hotel
94Reviews4Q+A13Room tips
Traveler rating
  • 56
  • 23
  • 9
  • 5
  • 1
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thejohnsons556 wrote a review May 2023
Amberg, Germany527 contributions151 helpful votes
Hotel was “ehhh”, probably wouldn’t stay again. Showers were low flow shower heads and honestly, one of the worst hotel showers I’ve ever used. The gym only had one working cardio machine of the 3. I reported the other 2 broken on Sunday, when we left Wednesday both were still broken and no out of order sign. Hotel was quiet and staff wasn’t around much; coffee offered but not complimentary. There are far better places to stay in BN.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Jun 17, 2023
Hello, thejohnsons556 Our staff loves checking reviews and using them to improve in future stays. Thank you for taking the time to leave us your impressions. Thank you for having our Candlewood Suites Bloomington-Normal as your primary choice for accommodation. I fully understand how you feel about not receiving the quality of service you expected. We are very sorry for that. Our staff will definitely do better next time. I have also forwarded your comment to our general manager for further attention. Your satisfaction and enjoyment are paramount to us, and we always strive to deliver what is expected. I hope you visit again in the future and give us a chance to show you the adjustments we've made to improve. See you around! Alejandro G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MELISSA K wrote a review Aug 2020
New Orleans, Louisiana23 contributions7 helpful votes
Accommodating, kind staff. Room was spacious and clean, but echo other reviews about common areas needing housekeepers’ attention. Pet accommodation was affordable at $25. Bed was comfortable and even a microwave for bedtime snack- Easy Mac!
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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elisevh wrote a review Feb 2020
Chicago, Illinois45 contributions11 helpful votes
We rolled into the parking lot with a dying car, and couldn’t have found a more helpful front desk team. They found me a mechanic. They recommended restaurants that delivered what we were looking for. They offered so much help, it was heartwarming. And the room-spacious, clean, a great spot to decompress after a stressful journey. The checkout staff was as wonderful as the check-in team.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kyle D, General Manager at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Feb 10, 2020
Hey elisevh! Love that we were a bright spot but hate that you had a stressful day. Come back and see us again when you can enjoy your entire visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dylan B wrote a review Jun 2019
Villa Park, Illinois9 contributions3 helpful votes
The room was well equipped, and generally nice enough, but the remote control was sticky, very sticky. Like somebody had sneezed soda all over it. I took it downstairs and was given another remote, and offered a free drink for my trouble. The second remote didn't work, so I gave up on watching TV, as I was only going to stay one night. The free breakfast I had filtered my search for was prepackaged muffins, juice, and coffee. I slept fine, and wouldn't say it was horrible or anything, but I won't be back.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kyle D, General Manager at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Jun 17, 2019
I understand how a few things can add up to a disappointing stay and I'm sorry that we didn't deliver the experience you were expecting.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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martinquintero wrote a review Jan 2019
Mankato, Minnesota4 contributions
This place is amazing, totally enjoy staying here the rooms are spacious and very clean there's a kitchen. Feels like your staying in an apartment. Very professional and friendly staff always willing to answer questions and help.
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Date of stay: November 2018
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Nice quiet location.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kyle D, General Manager at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Jan 23, 2019
Thanks martinquintero! We're all about that "home-y" feeling. Glad you've enjoyed your stays with us :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stacey W wrote a review Dec 2018
West Bloomfield, United States13 contributions2 helpful votes
The rooms are nice however they only clean once a week inside the rooms. You’d think the common areas, the lobby, gym, hallways would be superior right? No. The laundry room has old laundry sitting for days, debris on the floor and the hallways aren’t swept or vacuumed regularly. The front lounge area drapes are hanging off of the pole, it looks neglected up there. That’s supposed to be your first impression area and that’s sketchy. The front office staff don’t look polished and they always seem short-staffed. I was here when a group of contractors were here and parking out back, they left so much mud and dirt everywhere, it was disgusting. I’d look for another hotel in the area as this one clearly is not about competing and cleanliness. I’m so glad my company paid for this because I would not have stayed here if I were paying.
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Date of stay: December 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kyle D, General Manager at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Dec 10, 2018
I am so sorry to hear that you were disappointed with your stay. I can assure you that we do take a lot of pride in our property and try our best to ensure that all of our guests feel at home. I have addressed many of your points with our staff and we will try harder to meet your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JLD60010 wrote a review Aug 2018
Barrington, Illinois38 contributions3 helpful votes
We have stayed here several times, since we have family in the area. Always a great stay, and they've renovated since our last stay, so it was even nicer. We had a wedding to attend in the afternoon, and the staff was so helpful in ensuring we could check-in to our room early! Room was very pleasant, very clean, and well-stocked. Another reason we like to stay with Candlewood is that it is nice and quiet, so when we bring our dog, she is fine to be alone in the room. Free laundry room was a bonus, too! Just a great stay, all around.
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Date of stay: August 2018
Rooms
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kyle D, General Manager at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Aug 31, 2018
You make us smile, JLD60010! We appreciate being your hotel of choice when in Bloomington-Normal. Hearing compliments like yours assure us that all of the long renovation days were worth it. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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thatsafunnyname wrote a review Aug 2018
Louisville, Kentucky16 contributions4 helpful votes
What a pleasant place to stay! Candlewood Suites in Normal, IL is clean, reasonably priced and very conveniently located. We stayed in a 1 bedroom suite. The bed was very comfortable. We enjoyed a great nights sleep. The bathroom was spacious compared to other places we have stayed. The kitchenette was furnished to meet our needs. The living room was furnished with a sofa, lounge chair, coffee table and nice TV. Also, there was a 2nd TV in the bedroom. The front desk attendant was efficient and friendly upon our arrival and departure.
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Date of stay: August 2018
Location
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: We enjoyed having a 1 Bedroom Suite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kyle D, General Manager at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Aug 29, 2018
Thanks for the review! So glad your suite was everything you wanted and you enjoyed your stay. We hope to see you again soon! P.S. we love your screen name!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Drew C wrote a review Apr 2018
Monroe, Michigan3 contributions1 helpful vote
Being a professional driver I tend to stay in a lot of hotels and this is in my top 3 hotels I’ve ever stayed in. I stayed for the weekend before we hit the road again and it was a great weekend. The rooms were large and included a full fridge stove top microwave and a dishwasher. It also had dishes in the cupboard and if you needed appliances they offered them. They also have a pantry where you can grab drinks snacks and even food. You can pay cash or charge to your room. Because of this they don’t offer a normal breakfast but you can grab breakfast food from the pantry. They also offer guest laundry at no charge they had 4 washers and 4 dryers. The bathroom was also very nice and some of the best linens I’ve used in a hotel. The bed was amazing best night of sleep I had in 13 weeks on the road. Staff was friendly and accommodating not much more to want from a hotel.
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Date of stay: March 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kyle D, General Manager at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Apr 8, 2018
Glad you enjoyed your weekend and were able to take advantage of a few of the amenities that make Candlewood Suites a great place to stay! Hope to see you again soon. Travel safe Drew!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natalie O wrote a review Apr 2018
Chicago, Illinois6 contributions1 helpful vote
Fantastic and very reasonably priced! I am very picky about hotels. I was extremely impressed with Candlewood Suites in Normal. The room is very stylish and modern. The bed was super comfortable and the pillows were perfectly soft, without being too full. The place had a kitchenette and a very nice bathroom with big tub/shower combo. I will only stay here when in the area!
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Date of stay: April 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kyle D, General Manager at Candlewood Suites Bloomington-Normal, an IHG Hotel
Responded Apr 3, 2018
We love hearing how happy our guests are! Thank you Natalie and we can't wait to see you again soon!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Normal area.
PRICE RANGE
$115 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites bloomington-normal hotel bloomington, candlewood bloomington, bloomington candlewood suites
LOCATION
United StatesIllinoisBloomington-NormalNormal
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CANDLEWOOD SUITES BLOOMINGTON-NORMAL, AN IHG HOTEL $113 ($̶1̶5̶9̶) - Prices & Reviews - IL

Frequently Asked Questions about Candlewood Suites Bloomington-Normal, an IHG Hotel
Which popular attractions are close to Candlewood Suites Bloomington-Normal, an IHG Hotel?
Nearby attractions include Ross Dress for Less (0.07 miles), Budget Blinds of Bloomington, IL (0.09 miles), and T.J.Maxx (0.3 miles).
What are some of the property amenities at Candlewood Suites Bloomington-Normal, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness center, and free parking.
Which room amenities are available at Candlewood Suites Bloomington-Normal, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Candlewood Suites Bloomington-Normal, an IHG Hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Bloomington-Normal, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Bloomington-Normal, an IHG Hotel?
Conveniently located restaurants include Chick-fil-A, Los Potrillos, and Portillo's Normal.
Are there opportunities to exercise at Candlewood Suites Bloomington-Normal, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Candlewood Suites Bloomington-Normal, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Bloomington-Normal, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Bloomington-Normal, an IHG Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Candlewood Suites Bloomington-Normal, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.