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All 10 Normal hotels

Bloomington - Normal Marriott Hotel & Conference Center

3.5 of 5 Hotel   |   201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
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83%
Ranked #3 of 10 hotels in Normal
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
LT140
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  • Reviews (203)
  • Photos (52)
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  • Room tips (42)
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203 people have reviewed this hotel

Traveler rating
    119
    48
    22
    12
    2
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61
19
11
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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English first
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Its a yearly tradition to go back to Bloomington-Normal for a girls weekend to catch up with my college friends. We tried multiple hotels but this one is the best! We keep coming back ever since it was built! The location is great and you can walk to the stores, restaurants, banks, bars and even the Children's museum. The only... More

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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW

For the past six month I was staying in the Bloomington – Normal Marriott Hotel and Conference center. This is on of the best hotel I ever stayed. The hotel has very clean and spacious rooms. The staff is incredibly friendly. Fily, Lashone,Marissa, Emily and Joe always greet you with a smile and will do whatever is necessary to make... More

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1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel and rooms overall are nice. Wifi is not free and expensive to add. Biggest downfall though was the pool. Nice view but absolutely disgusting! Just stayed here with a group of friends, and together we all have 6 kids. The pool was cloudy and the water smelled like sewage. The hot tub had an even stronger sewer odor.... More

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Sterling, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is ideally located if you are visiting ISU. The front desk staff were friendly and informative. The lobby is clean and quite impressive. The room was clean and comfortable. Our refrigerator did not work, but we had no intent to use it so it did not affect our stay. The view was of a lower room and of... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your note, I am glad you enjoyed the hotel other than the parking and wifi charges. The charges for a day do include either 2mb or 6mb options and can handle up to four devices. The parking is the only covered secured parking for a hotel in Bloomington Normal and is owned by the town and utilized... More

Illinios
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful sleeping in clean comfortablel rooms. All rooms seem to be top grade. Plenty of attention to detail. Great restaurant also on premis with wonderful breakfast choices. Front desk attentive and available at all hours

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. Special thanks for recognizing our green practices. We were the first hotel in the state of Illinois to receive the IGBA certification for our sustainability practices. We are still working on the in-room recycling, but we have some great behind the scenes practices like composting that we are very proud of. We have averaged... More

Northwestern PA
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a really nice, clean hotel but here are the issues that we experienced:. Arrival. When we arrived there was a young man standing at the Valet parking station immediately in front on the entrance. I exited the car and told him we were checking in. He said OK but NEVER MOVED TO HELP with the luggage. Stood right... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I apologize for our service failures. You are right this should be easy and our team failed during your visit. I will make sure this letter is used to re-train our team to ensure that each and every guest is taken care of at arrival and departure. I will also reach out to you individually to personally thank you for... More

Middleton, WI
Top Contributor
71 reviews 71 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Bloomington Normal Mariott seemed quite new and was in great shape. Our room was very nice with a comfortable king bed and attractive furniture. We were at the hotel for a wedding and staying in a block of reserved rooms. We were told that we had free wi-fi, but a wi-fi charge appeared on our bill. When I called... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Aaron, Thank you for the great review. From the looks of your profile you are on the road frequently. It means a lot to get nice reviews from road warriors like you. You are correct about not much surface parkingin Uptown Normal. The hotel parking is actually owned by the city and we lease spaces in it. Although there is... More

Mattoon, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 11, 2014

Booked adjoining rooms with my sister so that our kids could play together for the weekend. Was told when I checked in that the rooms were adjoining. However, after getting to the room I realized that not only were the rooms not adjoining, they were on opposite ends of the hotel! I called the front desk and was told that... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

My apologies for not getting your rooms together or at least side by side, our hotel handles thousands of request like this as you can imagine and at this time I'm not sure why they would not have been able to correct this for you. Pool safety is of the utmost importance to us and our pool decking and anti-slip... More

Joliet, Illinois
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

Nice, New, Clean and most importantly Friendly. Stayed for 3 nights with work convention. Cannot say enough nice things about the employees. Even after it seemed like they work all day and night all the staff was super impressive and eager to help.

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the kind comments about the staff. I am truly proud of their dedication to service here at the Normal Marriott. Sincerely, Jeff P General Manager More

Chicago
Top Contributor
86 reviews 86 reviews
61 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 10, 2014

Right on the edge of campus and across from train station, convenient to restaurants, shops, bars. Room was big and bright, plenty of lighting and outlets and had a fridge and microwave. Quiet despite being full. OK fitness center. Self Parking is across a skybridge. Had a decent dinner in the restaurant. Service excellent. Nice wine list. Reasonable price. I... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

It is great to read reviews like yours, especially now that we are a few weeks into our new culinary team. I'm glad you enjoyed the meals and the hotel and we look forward to having you here with us again soon. Sincerely, Jeff P General Manager More

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Additional Information about Bloomington - Normal Marriott Hotel & Conference Center

Address: 201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
Phone Number:
Location: United States > Illinois > Bloomington-Normal > Normal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bloomington - Normal Marriott Hotel & Conference Center 3.5*
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Also Known As:
Bloomington - Normal Marriott Hotel And Conference Center
Bloomington - Normal Marriott Hotel Normal
Bloomington - Normal Marriott Hotel & Conference Center IL - Bloomington-Normal

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Normal #4 Family Hotel in Normal
Hotel Class
Official Description (provided by the hotel)
The only AAA Four Diamond Hotel between Chicago and St. Louis. We have two concierge floors with a private lounge for your most important clients. Four Diamond service as only Marriott and John Q. Hammons can provide and a location directly between uptown Normal and Illinois State University. We are also within walking distance of the Amtrak station. The only hotel in town to provide covered parking and a skywalk from the town's adjoining garage. ... more   less 
Number of rooms
228

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