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Bloomington - Normal Marriott Hotel & Conference Center

3.5 of 5 201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
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Bloomington - Normal Marriott Hotel & Conference Center
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Bloomington - Normal Marriott Hotel & Conference Center
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236 reviews from our community

Traveler rating
    138
    57
    24
    14
    3
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67
23
11
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moweaqua, Illinois
Top Contributor
60 reviews 60 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars NEW

I frequently stay at the Marriott chain of hotels but had never stayed here. I liked the reception area as it could take care of 3 or more customers at once so there was little to no waiting for check in. I was able to upgrade my room to a king without additional fees. My parking was in a secure... More 

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Columbia
Top Contributor
56 reviews 56 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

this mariott is great, the bellman are awesome, the staff will help you with anything. need to stay on the back side of the hotel, due to construction in front of the hotel. Not the Hotels fault. they an awesome breakfast and starbucks in the hotel

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently attended a conference in Normal, IL and stayed at this hotel. I was in charge of advising a group of 10 college students (which was hectic in itself). Upon entering into the hotel I was quickly greeted by the front desk receptionist (Lashone Williams). The check-in process couldn't have gone smoother. There was a small mistake in our... More 

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you so much for taking the time to share your experience here. LaShone had a tall order on the weekend you were here as the group was a large one. I am glad to see she was able to give you the service you and your team deserved. Thank you for choosing us and I hope we get the... More 

Lakewood, Illinois, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On a very busy weekend when the state cheerleading finals were in town the hotel was packed! Parents from all over, many not frequent hotel stayers, converged on the front desk to check into their rooms. Problem, all the double bed rooms were taken by the cheerleading teams. These people did not realize they were not guaranteed a double bed... More 

Was this review helpful? Yes 2
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for such a great review! The entire town was definitely overrun with the IHSA State Cheerleading finals. We have already sat down as a team to critique the weekend and see how we can make it even better next year. I truly appreciate the great review. Thank you for seeing through the craziness and seeing what our hotel... More 

Bloomington-Normal, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been staying here for business for almost two years. I very much appreciate how well I am treated by the entire staff every single visit, especially by Lashone and Joe. Their kindness and professionalism is second to none. They go above and beyond to make me feel welcome and part of their family. Thank you for making my... More 

Was this review helpful? Yes 2
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your continued business. LaShone and Joe are definitely two of the best. No one enjoys customers as much as they do. Thank you for taking the time to recognize them on TA. Sincerely, Jeff P General Manager More 

Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the pleasure of staying at the Marriott Hotel in Normal. I was in town performing at the Limelight Peoria. When I checked in I was a little concerned by the fact the young gal was not being very accommodating about providing a late check-out for my final day. I was scheduled to do a very early morning appearance... More 

Was this review helpful? Yes 1
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I am glad Joe was able to jump in and give the service we are known for. I'm sure it was a great teaching moment for the new associate as well. Joe sets a high standard of service for all on the team to try and match. Sincerely, Jeff P General Manager More 

Illinois
Top Contributor
57 reviews 57 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

Spent two-days in meetings and have to say the food was the best meeting food I've ever had. They had great options like smoothies for breakfast, make your own snack mix for breaks, etc. Was very impressed. This hotel stands out in decor and atmosphere for sure!!

Was this review helpful? Yes 2
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. The hotel takes a lot of pride in our creative event services. From the food to the décor it is one of our top focus points in the hotel. Sincerely, Jeff P General Manager More 

Amarillo, Texas
Top Contributor
145 reviews 145 reviews
47 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 22, 2015

I stayed there several times including several months in 2010. The staff is very good and being a Gold member I had access to the concierge lounge. It is on the top floor and has a nice view of the city. The staff is very good and makes sure you are comfortable. One nice thing is that the hotel is... More 

Was this review helpful? Yes 1
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experiences from your past stays. You highlighted a few of the items that make us so unique in Bloomington Normal. No other hotel has a concierge lounge or covered parking and no one has a staff quite like ours. Finally our restaurant has a new menu featuring fare from many local... More 

Rock Falls, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2014

This place was very nice. We went for a wedding off the hotel property. Staff was awesome! Clean. Comfortable. Great location. Easy parking. Downtown Normal is beautiful with plenty of things to do. Great trip!

Was this review helpful? Yes 1
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I'm glad you enjoyed the wedding and all that Uptown Normal has to offer. Thank you for the great review. More 

Memphis, Tennessee
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

The hotel was very nice, the room was very nice. The employee that handled our reservation when we arrived left something to be desired. When I made the reservation on the phone, they kindly upgraded us to the concierge level, and also told us that there was a complimentary breakfast which was great. (The service at the restaurant was pretty... More 

Was this review helpful? Yes
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. I will find out more of who checked you out and did not offer a later departure time for you. When available we always do this so I am not sure what happened, but we will address this in training immediately. Sincerely, Jeff P General Manager More 

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Additional Information about Bloomington - Normal Marriott Hotel & Conference Center

Address: 201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
Location: United States > Illinois > Bloomington-Normal > Normal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bloomington - Normal Marriott Hotel & Conference Center 3.5*
Number of rooms: 228
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Also Known As:
Bloomington - Normal Marriott Hotel And Conference Center
Bloomington - Normal Marriott Hotel Normal
Bloomington - Normal Marriott Hotel & Conference Center IL - Bloomington-Normal
Hotel Style:
#2 Green Hotel in Normal
#2 Business Hotel in Normal
#4 Family Hotel in Normal

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