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All 10 Normal hotels

Bloomington - Normal Marriott Hotel & Conference Center

3.5 of 5 Hotel   |   201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
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83%
Ranked #3 of 10 hotels in Normal
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 weeks ago
JMBC Crystal Lake, Illinois
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206 people have reviewed this hotel

Traveler rating
    120
    50
    22
    12
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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English first
Crystal Lake, Illinois
Contributor
20 reviews 20 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel overnight for a weekend visit to friends who live in the area. We thought that the hotel lobby was very nice, modern and spacious and so was our room. The bathroom had a granite counter-top and good water pressure in the shower. There was a large closet next to a mini refrigerator... More

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Chicago, Illinois
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second or third time I've stayed here. The rooms are lovely and the staff is attentive. I don't like that wi-fi is extra and not inexpensive. But the buffet breakfast (not included) is decent. Beds are comfortable.

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I am glad you still come back to BloNo for the girls weekend and that we have become your hotel of choice. The city's covered parking does have a small charge, but the security of the only covered hotel garage in town is hopefully worth the small fee. We look forward to hosting you again in the future. Sincerely, Jeff... More

Aurora, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This was our third stay at this hotel and as usual it was very nice. Hotel is very pretty and very clean. Lots of room in lobby area to meet and hang out. The location was great for us too, able to walk for food and shopping. Rooms very nice and comfortable. I do wish they would have another chair... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great compliments. The garage is owned by the city and although the cost is small it is still a cost. It is however the only covered secured parking of any hotel in Bloomington Normal. We are looking at the breakfast model and trying to see how we can add even more to the breakfast buffet. Our... More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Its a yearly tradition to go back to Bloomington-Normal for a girls weekend to catch up with my college friends. We tried multiple hotels but this one is the best! We keep coming back ever since it was built! The location is great and you can walk to the stores, restaurants, banks, bars and even the Children's museum. The only... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the kind words and I'm glad your girls weekend was fun. Booking early can help you to get better rates if you know when you will be back again. You are also correct that we are the only secured covered parking facility in BN area. Sincerely, Jeff P General Manager More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

For the past six month I was staying in the Bloomington – Normal Marriott Hotel and Conference center. This is on of the best hotel I ever stayed. The hotel has very clean and spacious rooms. The staff is incredibly friendly. Fily, Lashone,Marissa, Emily and Joe always greet you with a smile and will do whatever is necessary to make... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for taking the time to specifically name all of the staff members that have made your stays memorable here. It is always nice to read comments from road warriors such as you that spend more time in hotels than at home. Sincerely, Jeff P General Manager More

1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel and rooms overall are nice. Wifi is not free and expensive to add. Biggest downfall though was the pool. Nice view but absolutely disgusting! Just stayed here with a group of friends, and together we all have 6 kids. The pool was cloudy and the water smelled like sewage. The hot tub had an even stronger sewer odor.... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I am sorry to hear the pool was not up to standard for you all. We rarely have a trip advisor review with concerns on our pool. The tile is a regular ceramic tile that is rated for public pool and has an extremely high anti slip threshold. In addition we treat with another anti slip agent well above industry... More

Sterling, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 14, 2014

This hotel is ideally located if you are visiting ISU. The front desk staff were friendly and informative. The lobby is clean and quite impressive. The room was clean and comfortable. Our refrigerator did not work, but we had no intent to use it so it did not affect our stay. The view was of a lower room and of... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your note, I am glad you enjoyed the hotel other than the parking and wifi charges. The charges for a day do include either 2mb or 6mb options and can handle up to four devices. The parking is the only covered secured parking for a hotel in Bloomington Normal and is owned by the town and utilized... More

Illinios
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

Wonderful sleeping in clean comfortablel rooms. All rooms seem to be top grade. Plenty of attention to detail. Great restaurant also on premis with wonderful breakfast choices. Front desk attentive and available at all hours

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. Special thanks for recognizing our green practices. We were the first hotel in the state of Illinois to receive the IGBA certification for our sustainability practices. We are still working on the in-room recycling, but we have some great behind the scenes practices like composting that we are very proud of. We have averaged... More

Northwestern PA
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 30, 2014

This is a really nice, clean hotel but here are the issues that we experienced:. Arrival. When we arrived there was a young man standing at the Valet parking station immediately in front on the entrance. I exited the car and told him we were checking in. He said OK but NEVER MOVED TO HELP with the luggage. Stood right... More

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I apologize for our service failures. You are right this should be easy and our team failed during your visit. I will make sure this letter is used to re-train our team to ensure that each and every guest is taken care of at arrival and departure. I will also reach out to you individually to personally thank you for... More

Middleton, WI
Top Contributor
71 reviews 71 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 19, 2014

The Bloomington Normal Mariott seemed quite new and was in great shape. Our room was very nice with a comfortable king bed and attractive furniture. We were at the hotel for a wedding and staying in a block of reserved rooms. We were told that we had free wi-fi, but a wi-fi charge appeared on our bill. When I called... More

Was this review helpful? Yes
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Aaron, Thank you for the great review. From the looks of your profile you are on the road frequently. It means a lot to get nice reviews from road warriors like you. You are correct about not much surface parkingin Uptown Normal. The hotel parking is actually owned by the city and we lease spaces in it. Although there is... More

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Additional Information about Bloomington - Normal Marriott Hotel & Conference Center

Address: 201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
Phone Number:
Location: United States > Illinois > Bloomington-Normal > Normal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bloomington - Normal Marriott Hotel & Conference Center 3.5*
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Also Known As:
Bloomington - Normal Marriott Hotel And Conference Center
Bloomington - Normal Marriott Hotel Normal
Bloomington - Normal Marriott Hotel & Conference Center IL - Bloomington-Normal

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Normal #4 Family Hotel in Normal
Hotel Class
Official Description (provided by the hotel)
The only AAA Four Diamond Hotel between Chicago and St. Louis. We have two concierge floors with a private lounge for your most important clients. Four Diamond service as only Marriott and John Q. Hammons can provide and a location directly between uptown Normal and Illinois State University. We are also within walking distance of the Amtrak station. The only hotel in town to provide covered parking and a skywalk from the town's adjoining garage. ... more   less 
Number of rooms
228

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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