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All 10 Normal hotels

Bloomington - Normal Marriott Hotel & Conference Center

3.5 of 5 Hotel   |   201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
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83%
Ranked #3 of 10 Hotels in Normal
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 5 days ago
Joyce J Palatine, Illinois
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209 reviews from our community

Traveler rating
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    22
    12
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Palatine, Illinois
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel three times for conferences and I am never disappointed. You can walk to restaurants, parking is convenient and includes a walkway which helped out this time due to rain. The food for the conference was good as well. I would stay here even if I was not attending a conference. The hotel is clean... More

Was this review helpful? Yes
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Joyce - thank you for hte great compliments. We look forward to hosting you again in the near future. Sincerely, Jeff P General Manager More

Orem, Utah
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were so impressed with the level of attention and fantastic service that we received from the moment that we checked in. We had very specific needs and some unusual requests and Lashone Williams and her team didn't hesitate to go above and beyond to make sure that our experience was perfect. We would stay here again in a heartbeat!

Was this review helpful? Yes 2
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Lashone loves to get unique request and then solve them. Thank you for recognizing her efforts. I will be sure to share with the team. Sincerely, Jeff P General Manager More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you to LASHONE WILLIAMS and her team. My business partner and I usually stay at a different property and when we came to the Marriott for a meeting we instantly knew we needed to stay at this Marriott due to Ms. Williams infectious smile and amazing customer service! This is where we will always stay in the future.

Was this review helpful? Yes 2
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

LaShone has been with us for a long time and now. I am priviledged to have associates like her that truly care about their customers. Thank you for taking the time to recognize here on TA. Sincerely, Jeff P General Manager More

Crystal Lake, Illinois
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 4, 2014

My husband and I stayed at this hotel overnight for a weekend visit to friends who live in the area. We thought that the hotel lobby was very nice, modern and spacious and so was our room. The bathroom had a granite counter-top and good water pressure in the shower. There was a large closet next to a mini refrigerator... More

Was this review helpful? Yes 1
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you so much for the great compliments. I am glad you both enjoyed your time here. I hope we get to see you again soon. Sincerely, Jeff P General Manager More

Chicago, Illinois
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 2, 2014

This is the second or third time I've stayed here. The rooms are lovely and the staff is attentive. I don't like that wi-fi is extra and not inexpensive. But the buffet breakfast (not included) is decent. Beds are comfortable.

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JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I am glad you still come back to BloNo for the girls weekend and that we have become your hotel of choice. The city's covered parking does have a small charge, but the security of the only covered hotel garage in town is hopefully worth the small fee. We look forward to hosting you again in the future. Sincerely, Jeff... More

Aurora, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2014

This was our third stay at this hotel and as usual it was very nice. Hotel is very pretty and very clean. Lots of room in lobby area to meet and hang out. The location was great for us too, able to walk for food and shopping. Rooms very nice and comfortable. I do wish they would have another chair... More

Was this review helpful? Yes
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great compliments. The garage is owned by the city and although the cost is small it is still a cost. It is however the only covered secured parking of any hotel in Bloomington Normal. We are looking at the breakfast model and trying to see how we can add even more to the breakfast buffet. Our... More

1 review
4 of 5 stars Reviewed July 23, 2014 via mobile

Its a yearly tradition to go back to Bloomington-Normal for a girls weekend to catch up with my college friends. We tried multiple hotels but this one is the best! We keep coming back ever since it was built! The location is great and you can walk to the stores, restaurants, banks, bars and even the Children's museum. The only... More

Was this review helpful? Yes
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the kind words and I'm glad your girls weekend was fun. Booking early can help you to get better rates if you know when you will be back again. You are also correct that we are the only secured covered parking facility in BN area. Sincerely, Jeff P General Manager More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

For the past six month I was staying in the Bloomington – Normal Marriott Hotel and Conference center. This is on of the best hotel I ever stayed. The hotel has very clean and spacious rooms. The staff is incredibly friendly. Fily, Lashone,Marissa, Emily and Joe always greet you with a smile and will do whatever is necessary to make... More

Was this review helpful? Yes 1
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for taking the time to specifically name all of the staff members that have made your stays memorable here. It is always nice to read comments from road warriors such as you that spend more time in hotels than at home. Sincerely, Jeff P General Manager More

1 review
3 of 5 stars Reviewed July 17, 2014

The hotel and rooms overall are nice. Wifi is not free and expensive to add. Biggest downfall though was the pool. Nice view but absolutely disgusting! Just stayed here with a group of friends, and together we all have 6 kids. The pool was cloudy and the water smelled like sewage. The hot tub had an even stronger sewer odor.... More

Was this review helpful? Yes
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I am sorry to hear the pool was not up to standard for you all. We rarely have a trip advisor review with concerns on our pool. The tile is a regular ceramic tile that is rated for public pool and has an extremely high anti slip threshold. In addition we treat with another anti slip agent well above industry... More

Sterling, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 14, 2014

This hotel is ideally located if you are visiting ISU. The front desk staff were friendly and informative. The lobby is clean and quite impressive. The room was clean and comfortable. Our refrigerator did not work, but we had no intent to use it so it did not affect our stay. The view was of a lower room and of... More

Was this review helpful? Yes
JeffPritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your note, I am glad you enjoyed the hotel other than the parking and wifi charges. The charges for a day do include either 2mb or 6mb options and can handle up to four devices. The parking is the only covered secured parking for a hotel in Bloomington Normal and is owned by the town and utilized... More

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Additional Information about Bloomington - Normal Marriott Hotel & Conference Center

Address: 201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
Phone Number:
Location: United States > Illinois > Bloomington-Normal > Normal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bloomington - Normal Marriott Hotel & Conference Center 3.5*
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Also Known As:
Bloomington - Normal Marriott Hotel Normal
Bloomington - Normal Marriott Hotel And Conference Center
Bloomington - Normal Marriott Hotel & Conference Center IL - Bloomington-Normal

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