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Bloomington - Normal Marriott Hotel & Conference Center

#3 of 11 Hotels in Normal
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201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
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Bloomington - Normal Marriott Hotel & Conference Center
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256 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Portuguese first
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English first
  • All months
    (256)
  • Mar-May only
    (75)
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    (61)
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    (65)
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    (55)
All months
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were needing to stop for one night & chose the Marriott in Normal Illinois. Nice area near the Illinois State University. Looked like some nice little shops & places to eat nearby. If we were staying longer we definitely would have checked them out!! Our room was nice, clean & well appointed. The view on the third floor was... More 

Was this review helpful? Yes 1
Maple Ridge, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Awesome staff - super friendly, very helpful - went out of their way to take care of things - from the shuttle pick up at the airport through my entire 8 days, always a smile and great service! Every staff member I encountered went out of their way to answer my question or fulfill my request. The only negative from... More 

Was this review helpful? Yes 1
Chicago
Level Contributor
139 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Back again this year for a conference. Unlike last time, was put in a room facing ISU dorms. 3rd floor. Oh my - the view is of the rooftop A/C units with all the dorms staring down at you. It's a completely different feel than last year with a room higher up, and looking out toward town - and what... More 

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the kind remarks regarding the cleanliness and the staff. The views from the low floors on the back side are not the best. If you are a Marriott reward member I can put a high floor town view request in your profile. Just let me know. Sincerely, Jeff P GM More 

Clarence, New York
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great spaces for conferences, staff is helpful and the dinners provided by the staff were truly excellent. The hotel rooms were spacious and clean, with comfy beds after a long day of clinics and networking. Location is also a big plus, close to lots of eating establishments!

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great compliments. Uptown Normal has developed into quite the restaurant scene. I appreciate you taking the time to recognize our associates in Trip Advisor. Sincerely, Jeff P General Manager More 

Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Located in the middle of developing downtown Bloomington, and adjacent to Illinois State University campus, this Marriott (although a Marriott franchise) is more then adequate, both to stay and to hold a conference. The rooms are modern, functional, pleasant, and well designed. They are also wired for technology, but charge for wi-fi in the rooms, grrrrrr and ugh. Also, they... More 

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the outstanding review. I feel your pain on the charging of the Wi-Fi, but if you are a rewards member (free) and book through Marriott.com it is all complimentary. The lobby is always free as well. Thank you for the great details and I hope we get to see you at your next conference here. Sincerely, Jeff... More 

Kansas City, MO
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed at this hotel for a visit to ISU. It's a very nice hotel. If you like to work out, the hotel has a very nice work out room with lots of equipment. Would recommend to others looking for a nice hotel close to ISU.

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thanks for the great review. Our fitness center is getting all new equipment next month. I'm glad to hear you think it is great now, because it is only going to get better. More 

Dekalb Cty
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 20, 2015

Our Lions convention was amazing thanks to the amazing staff here that goes above and beyond for guests. Everyone I encountered was so accommodating and helpful and friendly it was like a breath of fresh air compared to some of the conventions I have attended. The food was above average for hotel food. The only room for improvement was the... More 

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great feedback. I want to especially thank you for mentioning some of our sustainable practices. This hotel has won numerous awards and has earned multiple certifications from the IGBA and IHLA for our green practices. I am looking forward to the next Lions convention. Sincerely, Jeff P General Manager More 

Normal, Illinois
1 review
5 of 5 stars Reviewed May 12, 2015

After an awful experience at another hotel in Bloomington we wound up at the Normal Marriott Hotel & Conference Center with our kids. Not only was the hotel elegant and comfortable, but all of the staff were friendly and went out of their way to ensure that we were well taken care of. The customer service here is truly unbeatable... More 

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. I am glad we were able to accommodate you and the kids. More 

Naperville, Illinois
Level Contributor
260 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed May 6, 2015

Right across the street from Watterson Towers so within walking distance of the entire ISU campus. Downtown Normal is not close to other major employers in B-N though. Convenience to campus comes at a steep price. Rooms cost more (almost double) what I pay in LA and they even charge $8 a day for parking which is almost unheard of... More 

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the nice detailed letter. Remember our room cost fluctuate on demand. We can be as low as a $100 or as high as a Chicago suburb near $200. Marriott.com will always have the best rate available for you. Sincerely, Jeff P General Manager More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 4, 2015

I have stayed here a few times. Sometimes for one night, sometimes for a week. I enjoy this hotel and it's amenities. On a nice day, you can walk to Pharmacy, Parks, Restaurants and stores. Parking is in gated garage with a skywalk to the hotel. Valet parking is also available. The room is very nice. Pillows are not overstuffed... More 

Was this review helpful? Yes 1
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the wonderful review. I appreciate you taking the time to let others know about us. The pool has had a couple of struggles with a heater that was recently replaced. Hopefully now you will always see the 80-82 degree temp in there. Sincerely, Jeff P General Manager More 

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