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Bloomington - Normal Marriott Hotel & Conference Center

#3 of 11 Hotels in Normal
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201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
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Bloomington - Normal Marriott Hotel & Conference Center
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Bloomington - Normal Marriott Hotel & Conference Center
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251 reviews from our community

Traveler rating
    144
    66
    24
    14
    3
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74
25
12
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Kansas City, MO
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for a visit to ISU. It's a very nice hotel. If you like to work out, the hotel has a very nice work out room with lots of equipment. Would recommend to others looking for a nice hotel close to ISU.

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Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thanks for the great review. Our fitness center is getting all new equipment next month. I'm glad to hear you think it is great now, because it is only going to get better. More 

Dekalb Cty
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our Lions convention was amazing thanks to the amazing staff here that goes above and beyond for guests. Everyone I encountered was so accommodating and helpful and friendly it was like a breath of fresh air compared to some of the conventions I have attended. The food was above average for hotel food. The only room for improvement was the... More 

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Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great feedback. I want to especially thank you for mentioning some of our sustainable practices. This hotel has won numerous awards and has earned multiple certifications from the IGBA and IHLA for our green practices. I am looking forward to the next Lions convention. Sincerely, Jeff P General Manager More 

Normal, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

After an awful experience at another hotel in Bloomington we wound up at the Normal Marriott Hotel & Conference Center with our kids. Not only was the hotel elegant and comfortable, but all of the staff were friendly and went out of their way to ensure that we were well taken care of. The customer service here is truly unbeatable... More 

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Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. I am glad we were able to accommodate you and the kids. More 

Naperville, Illinois
Top Contributor
233 reviews 233 reviews
26 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Right across the street from Watterson Towers so within walking distance of the entire ISU campus. Downtown Normal is not close to other major employers in B-N though. Convenience to campus comes at a steep price. Rooms cost more (almost double) what I pay in LA and they even charge $8 a day for parking which is almost unheard of... More 

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Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the nice detailed letter. Remember our room cost fluctuate on demand. We can be as low as a $100 or as high as a Chicago suburb near $200. Marriott.com will always have the best rate available for you. Sincerely, Jeff P General Manager More 

Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times. Sometimes for one night, sometimes for a week. I enjoy this hotel and it's amenities. On a nice day, you can walk to Pharmacy, Parks, Restaurants and stores. Parking is in gated garage with a skywalk to the hotel. Valet parking is also available. The room is very nice. Pillows are not overstuffed... More 

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Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the wonderful review. I appreciate you taking the time to let others know about us. The pool has had a couple of struggles with a heater that was recently replaced. Hopefully now you will always see the 80-82 degree temp in there. Sincerely, Jeff P General Manager More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am happy with the accommodation of this hotel. Everything was worth what we had paid for. However, I would like to emphasize my impress on the service provided by its people, especially Michael, who had gone out of his way and help us with a warm attitude that we had not experienced else where. Thank you all for a... More 

Was this review helpful? Yes
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great compliments on Michael, if there is any one person here on property that truly loves to take care of guest it is him. We look forward to having you back in the future. Sincerely, Jeff P General Manager More 

Alpharetta, Georgia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights, the rooms are spacious, beds are comfy, and the hotel appears to be kept in good condition. Breakfast is also available, however the items didn't seem especially fresh and over half were cold and not very tasty. Lots of eating options nearby the hotel that is basically on the ISU campus.

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Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I appreciate your note to the TA community. Breakfast is continually being upgraded on the buffet and our a la Carte menu has many local offerings as well. I look forward to hosting you again in the future. Sincerely, Jeff P General Manager More 

Scottsdale, Arizona
Top Contributor
143 reviews 143 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is definitely my favorite place to stay in Bloomington/Normal. The place is within walking distance to good restaurants, the rooms are supremely comfortable and the service is very good. If I could I would stay here whenever I am in the area.

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Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the vote of confidence. It looks like you travel extensively, these reviews always mean the most to us here. Thank you for wonderful feedback. Sincerely, Jeff P General Manager More 

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 7, 2015

This Marriott is located directly next to Illinois State University, very easy. The check in was smooth and the room met every expectation I have for a Marriott. My rate included breakfast in the Executive Lounge which was decorated very nice, but breakfast was cold and the selection was poor. I would have expected more from Marriott. Parking is conveniently... More 

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Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Jon I'm glad to hear you will stay with us again and that you enjoyed your last visit. We are in the middle of revamping our concierge breakfast menu. Just this week we started our salmon Wednesdays. Fresh Lox and Bagels is always a great way to start the day. Sincerely, Jeff P General Manager More 

Glenview, Illinois, United States
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 6, 2015

We needed a special accommodation for a reservation that we made and the hotel granted our request. They did not have to do this. The terms of our stay were crystal clear; the error was on our part. Our request was granted promptly and without stress. This is the kind of service that will keep us loyal to the Bloomington-Normal... More 

Was this review helpful? Yes
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I am glad we were able to get you exactly what you were looking for in your stay. Thank you for staying with us again. Sincerely, Jeff P General Manager More 

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