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Bloomington - Normal Marriott Hotel & Conference Center

#3 of 11 Hotels in Normal
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201 Broadway Avenue, Normal, Bloomington-Normal, IL 61761
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Bloomington - Normal Marriott Hotel & Conference Center
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305 Reviews from our TripAdvisor Community

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Wheaton, IL
Level Contributor
163 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is the third year that I have stayed in Bloomington-Normal for the State of Illinois High School Cheerleading Finals. The Marriott has been the nicest hotel that I have stayed at thus far. The room and the facilty is modern, sleek and elegant. The pool and hot tub provided some fun relaxation. The parking garage which you can access... More 

Helpful?
1 Thank johnnyhotcakes
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I am glad you enjoyed your stay and I hope your team did well in the state finals. Thank you for posting the kind comments about the property. Sincerely, Jeff P General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

Very nice place but there were some negatives. You had to pay for parking and internet which I feel is wrong. The rooms were modern and spacious. The indoor pool looked nice and the room felt warm but I did not swim. The conference rooms were beautiful.

Helpful?
Thank Crystal G
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Crystal, thank you for the review. Currently there is free WIFI in the lobby and for all Marriott Reward members that book through Marriott.com. It is a free program that comes with many perks including free WIFI. The parking does charge $8 for a covered and secured town parking facility that connects directly to the hotel. Hopefully next time you... More 

Bloomington, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Truly amazing property in central IL. Thoughtful, competent staff makes it a home away from home. Stayed here numerous times over the years and will continue to in the future. Front desk gave me a gift for my birthday, and management sent a care package that evening. Highly recommend...don't waste time looking elsewhere.

Helpful?
Thank Jon H
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for such a great review. No one likes to travel on their birthday so I'm glad the team took the time to make it special for you. Sincerely, Jeff P General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Shakayla was the best server i have ever had. The 7 of us, 5 kids and 2 adults were hungry and chose the hotel restaurant. Kids say she was so sweet and treated us like we were special. She made sure we had everything we needed and checked on us like we were the only ones in the restaurant.

Helpful?
Thank Darla N
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Shakayla always does such a great job for us, but she really loves kids and making them feel special. Thank you for taking the time to recognize her - we will now do the same. Sincerely, Jeff P General Manager More 

Atlanta, Georgia
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here after several of my colleagues recommended the hotel. Very nice hotel and the staff is awesome. My room was right next to the ice machine - stay away from the "34" numbered rooms unless you are a heavy sleeper. I had an issue with the heat in my room which was addressed within minutes after I called -... More 

Helpful?
Thank Charles T
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Its nice to have a covered garage and skywalk in the winter months. I can't imagine trudging through the snow this time of year just to get to the hotel. Thank you for taking the time to let us know how your stay was. Sincerely, Jeff P General Manager More 

Champaign, Illinois
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Attended a wedding reception here and stayed the night. The reception food and service were good--not great, but we've had worse other places, and the wedding cake was awful but not sure if that was supplied by the hotel or the happy couple. Our real disappointment started when we went to check into our room. The front desk staff was... More 

Helpful?
Thank Gogirl44
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Our sincere apologies for not having an exceptional stay. We have investigated the vibrating bed - we will make sure our housekeeping inspectors look for any bent legs that may have been caused moving forward. The front desk team is trained to immediately take a bell cart up to help a guest move if they are requesting another room. Not... More 

Knoxville, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 5, 2016

We've always liked this hotel, particularly in comparison to the terribly managed one at the Residence Inn. If you're debating between the two, this is the clear choice. At the Conference Center, you'll enjoy much nicer accommodations as well as a friendlier atmosphere. During our most recent visit, the State Farm High School Basketball Tournament was ongoing, which created a... More 

Helpful?
Thank DavidMKnoxville
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

I am so glad you enjoyed your time here over the holidays. The State Farm Tournament was a great time. I couldn't agree more on the TV's, funny how just six years ago when we opened those TV's were state of the art. In a few weeks we will have the new Marriott package that will allow users to directly... More 

East Dundee, Illinois
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 21, 2015

Just wow! The rooms were beautiful, comfortable and clean - the hotel itself was decorated so beautifully for the holidays - the staff was friendly, helpful and gracious (at one point in the evening I found myself requiring some scissors and the front desk staff didn't bat an eye in helping me. VERY impressed with the banquet facilities and the... More 

Helpful?
Thank Lynn L
Waukesha, Wisconsin
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 10, 2015

If you are visiting college students and doing anything on Campus, this is the hotel to stay at. Full Service hotel with a great location, and parking included. Works great if you know someone living in the dorms. I typically upgrade to the concierge package. Nice cocktail hour and full breakfast. Drinks (Soda, Water, Milk, Juice) available most the day.... More 

Helpful?
Thank Eric L
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thanks for the great response. You can't get much closer to campus for weekend events and weekday corporate stays are great with Uptown Normal just out the front door. Sincerely, Jeff P General Manager More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015

A good property gets a name by its brand but it is the people working there makes it special! This hotel earns my 5 stars rating because of its people. Jeff has an excellent team here and Jeff himself takes care of the guest. An example to quote is, I forgot something in the room when I checked out on... More 

Helpful?
1 Thank db30009
Jeff P, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. I am very proud of the team here and it was our pleasure to drop off your Lost and Found item at the Courtyard. They do a great job over there as well and I was happy to see you staying in the Marriott family. Sincerely, Jeff P General Manager More 

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