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Fairfield Inn & Suites Chicago Naperville

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1820 Abriter Court, Naperville, IL 60563
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Fairfield Inn & Suites Chicago Naperville
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Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
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126 reviews from our community

Traveler rating
    57
    46
    17
    5
    1
See reviews for
41
18
3
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Rochester, New York
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a great hotel for business travelers. The hotel is very well located in Naperville, right off the Regan Expressway. There are a number of good restaurant choices within a 2 minute walk, from Subway to Morton's Steakhouse and some nice options between those two extremes. The staff was very nice and helpful, the rooms are new and clean... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. We are pleased to hear that you had a great experience with us and that the location suited all your needs. We look forward to your next vist to Naperville! Have a great day, Andrew More 

St. Louis
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was a wonderful hotel to stay at during my visit to Naperville. The staff was helpful and very nice. The rooms were clean and well taken care of. All in all this was a very restful stay. There are a bevy of places to eat within walking distance of the hotel which makes it very convenient. Love it.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review and very nice comments. We are pleased to hear that you had a wonderful experience with us and that the location worked out well for you. We look forward to your next visit. Have a great day! Andrew More 

1 review
5 of 5 stars Reviewed 1 week ago

Rooms are new and bed is very comfy. Front desk clerk was very attentive and manager Carrie helped us to solve our problem with the booking which was a result of our mistake but she was very helpful and solved it for us when all seemed to be hopeless.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Alla, Thank you for your review. We are very pleased to hear that you enjoyed your experience with us and that the room and staff were great. We look forward to seeing you again soon! Have a great day, Andrew More 

Fort Washington, Maryland
1 review
4 of 5 stars Reviewed 2 weeks ago

I had the pleasure of coming to Naperville for work and I stayed at Fairfield Inns for 6 weeks. The staff was great and answered any questions that I had. Dominique, Laruen and Mark were great and very pleasant. I will definitely stay there if I had to come back out there.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Mr. Hubbard, Thank you for your review and kind appraisal. We enjoyed having you stay with us and are happy to hear that you had a good experience. We look forward to seeing you again if business brings you back to Naperville. Have a great day! Andrew More 

Rehoboth Beach, Delaware
1 review
5 of 5 stars Reviewed 3 weeks ago

Mark, Dominique, and Carrie, assistant manager and front desk personnel, were always there to help. We merely had to ask, and our concerns were accommodated. Example: we arrived in town a day prior to our scheduled reservation. Mark not only booked us in, but saw to it that we would not have to change rooms due to separate reservations. I... More 

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Fred, Thank you for your review and such kind words. We are very happy to hear that you had a great experience with us and that you enjoyed talking with the staff. We lok forward to seeing you again the next itme you're in the Naperville area! Have a great day, Andrew More 

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed in this hotel many times and have always found the staff very friendly and accommodating. The rooms are a good size, and are kept very clean, as is the entire hotel. We will continue to use this hotel when we need to be out here for work. The wifi is also great.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Joe, Thank you for your review. We are very happy to hear that you had a great experience with us and that the staff was quite friendly. We look forward to your next trip to Naperville! Have a great day, Andrew More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We've been working with Lee Clayton for a few years now with meeting room requests for ongoing events and classes. Hes made the whole process really easy and we can always rely on their team to provide a great experience for our customers. I highly recommend their services!

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Katie, Thank you for your review. We're happy to hear that your group has had a wonderful experience with us and we look forward to your next visit! I will be sure to pass along your comments to Lee. Have a great day! Andrew More 

south dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2015

Our show choir group with 30 student rooms AND about 20 parent rooms has stayed here for 3 years straight. We are one budget and this place is affordable for us. More important is the staff and how helpful they are. Lee Clayton is my contact. Look him up if you have a group coming to the area. Plenty of... More 

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review and congratulations on your high ranking in the competition! We are happy to ohear that your group had such a wonderful experience with us and as always, we look forward to your next visit. Have a great day, Andrew More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

We've stayed at this hotel several times when visiting the Naperville area. The rooms are always clean and well maintained. The staff is terrific, very helpful and friendly. Very nice breakfast, with a large selection of breakfast fare.

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you very much for your review. We are happy to hear that you had a great stay with us and the staff had a great time with your group as well. We look forward to seeing you again next year. Have a great day! Andrew More 

1 review
5 of 5 stars Reviewed March 7, 2015

This hotel is fantastic in tems of service and staff is very courteous & helpful. They are wiling to walk that extra mile to make your stay and journey very comfortable. A good spread of breakfast and availability of various services right on a call made life easier for me. I stayed for a period of 15 days in 2... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Neelesh, Thank you for your review. We are happy that you found the hotel to be almost a second home. We enjoyed having you stay with us and look forward to having you as our guest again. Hope your flight home was just as good. From all of us here, have a great day! Andrew More 

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30 photos of this hotel

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