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Fairfield Inn & Suites Chicago Naperville

2.5 of 5 1820 Abriter Court, Naperville, IL 60563
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Certificate of Excellence 2014
Fairfield Inn & Suites Chicago Naperville
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Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
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116 reviews from our community

Traveler rating
    50
    43
    17
    5
    1
See reviews for
38
18
3
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The service from check-in to check-out was excellent. The front desk staff was friendly and polite. The server in the breakfast area was also very friendly and accommodating. She even walked me to the elevator when my hands were full to push the button for me! The rooms were nicely appointed with plenty of outlets and light. The beds were... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. I'm pleased to see that you had a great experience with us and that the staff was kind and helpful. We look forward to seeing you again soon. Have a great day, Andrew More 

Fairfield, Ohio
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was visiting a friend in the area for a girls weekend. Everyone was extremely nice the entire time I was there. The rooms were clean and the beds were very comfortable. The rooms were also very quite. Not a lot of outside noise or noise from other rooms. The morning breakfast was perfect. Loved the waffles!!

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. We're happy to hear that you enjoyed your experience with us and found all aspects of the hotel to accomodate your needs. We look forward to seeing you again soon! Have a great day, Andrew More 

Oakville oNTARIO
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed with a young female sports team. Everyone at the desk was very friendly and helpful. Having breakfast at the hotel was a bonus to let the girls eat early and digest before their morning games..

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. We are happy to hear that you had a great time and that the team was able to enjoy breakfast in the mornings. We look forward to your next trip with the team! Andrew More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This weekend was my sons birthday. So we got the room through hotwire.com and with the great deal we had arrived here. Dominique was very friendly checking us in. Even changed our room so we wouldn't make too much noise and offered a rollaway so I had somewhere to sleep with 4 boys. In the morning breakfast was served on... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Tamra, Thank you for your review. We are all very happy to hear that you had a great experience and hopefully you r boys enjoyed the movie also! I will be sure to let Dominique know that you found her friendly and accommodating. We look forward to your next visit! Andrew More 

Peoria, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lauren checked me in Monday evening, and she was most pleasant. Shortly after I reached my room, she called to make sure the room met with my stisfaction, which it did. I have never had the front desk follow up like that - nice touch. I informed Lauren that the sidewalk was a bit icy just outside the side door,... More 

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Al, Thank you for taking the time to review our hotel. We are so happy to hear that you had a wonderful experience and I will make sure that Lauren is commended for being a part of that. We hope you had an equally pleasant trip home and we look forward to your next visit! Have a great day,... More 

Naperville, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay here on business every few months and the staff at this Fairfield are outstanding! Dominique at the front desk is efficient, friendly and makes certain that everything is taken care of during my stay!

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Don, Thank you for your review. I will make sure this gets passed to Dominique as well. We are happy to hear that you have a great experience with us and we look forward to seeing you again soon. Have a great day! Andrew More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

I unexpectedly had to find a place to stay for three nights to get work done while my home was under construction, and what could have been a very stressful time was enjoyable, productive and relaxing, thanks in large part to the excellent service provided by the whole team at this hotel, especially Mark Liggins, the Guest Experience Supervisor, who... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your wonderful review. I'm happy to hear that you were able to get some peace and quiet while you were with us and that you were able to stay productive. I will certainly be sharing your thoughts with Mark to commend him. If you should find yourself in need of a hotel in Naperville again,... More 

Pine River
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was really nice. Clean rooms, comfortable beds and good service. The front desk clerk made me feel very welcome and made me feel that he (and the hotel) were thankful they I was staying with them. They have good selection of hot and cold items for breakfast and there are plenty of good restaurants near by. The pool... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Nate, I'm happy to hear that you had a pleasant experience with us and thank you for letting us know about it. We expect to be finsihed with our exterior remodel soon and we hope that you will enjoy the new look. We look forward to seeing you again soon. Have a great day, Andrew More 

Country Club Hills, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a quick getaway for my husband's birthday. I was a little nervous when we arrived because there was construction going on the outside of the building. I was pleasantly surprised at how clean and comfortable our room was. My husband and I were both blown away when the staff presented him with a birthday... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guests, Thank you for your review. I'm very pleased to hear that tyour husband had a great birthday and I will be sure to pass your words along to my fornt desk staff. I'm glad that the construction was not an issue for you and we hope to see you again soon. Have a great day! Andrew More 

Champaign, Illinois
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 19, 2015

Let me begin by saying that it is very difficult for a hotel to get a 5-star review from me because I am a HOTEL SNOB. I checked in on a Sunday night, and called the hotel before my arrival to request a different number of beds. Patty answered the phone, and was extremely helpful and accommodated me perfectly in... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Sam, Thank you for your wonderful review. I am so happy that you found all the areas of the hotel to exceed your expectations. I have placed your review on our staff board for all to see, but I can assure you I will be commending both Patty and Mark for their roles. We are always triving to create... More 

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Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Court, Naperville, IL 60563
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn
Hotel Style:
#1 Business Hotel in Naperville

30 photos of this hotel

Management photos: Courtesy of the property manager

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