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Fairfield Inn & Suites Chicago Naperville

2.5 of 5 1820 Abriter Court, Naperville, IL 60563
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Certificate of Excellence 2014
Fairfield Inn & Suites Chicago Naperville
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Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
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108 reviews from our community

Traveler rating
    45
    40
    17
    5
    1
See reviews for
36
18
2
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Country Club Hills, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for a quick getaway for my husband's birthday. I was a little nervous when we arrived because there was construction going on the outside of the building. I was pleasantly surprised at how clean and comfortable our room was. My husband and I were both blown away when the staff presented him with a birthday... More 

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Champaign, Illinois
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me begin by saying that it is very difficult for a hotel to get a 5-star review from me because I am a HOTEL SNOB. I checked in on a Sunday night, and called the hotel before my arrival to request a different number of beds. Patty answered the phone, and was extremely helpful and accommodated me perfectly in... More 

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Sam, Thank you for your wonderful review. I am so happy that you found all the areas of the hotel to exceed your expectations. I have placed your review on our staff board for all to see, but I can assure you I will be commending both Patty and Mark for their roles. We are always triving to create... More 

Green Bay, Wisconsin
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We are Marriott members so we pretty much know what to expect from their different brands. This Fairfield Inn was clean and reasonably priced (a host hotel for the Naperville marathon so may have been a special rate, not sure). We were sent warning in advance that the facility was undergoing renovations and that the hot tub was out of... More 

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guests, Thank you for your review. We appreciate your great comments about the staff and the hotel. I have looked into your concerns regarding the placement of the fridge and have made another space in the room as our "go to" area. Thank you for bringing this to our attention. Have a great day! Andrew More 

Dunfermline, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights while i was over for business. Staff very friendly and helpful with suggestions where to eat and what's near by. It is located within 200m of several restayrants with different type of food offering (steak house, italian, amarican style, pizza place, ...). A mall very close by but not been, not sure what shops. Breakfast... More 

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. I'm pleased to hear that the staff was very helpful in lettign you know about the area. I apologize that the air unit did not appear to be functioning properly in your room. I will be sure to have my engineering and housekeeping departments look for any units which may need to be... More 

Senior Contributor
38 reviews 38 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice! Modern, clean, bright, and very roomy. Complimentary upgrade due to availability. Staff is very nice and accommodating Slept well and had best pizza upon staff recommendation! We will stay here again.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Tom and Peggy, Thank you for sharing your review with us. I'm pleased to hear that you had a great time (and some great pizza). We look forward to having you as our guests again when next in the Naperville area. Have a great day, Andrew More 

Peoria, Illinois
Top Contributor
120 reviews 120 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An older Fairfield Inn property, the facility is undergoing a significant upgrade. Rooms were clean and comfortable. Reception staff in all circumstances were friendly and helpful. Free wifi with good speed. Only disappointment with breakfast was the oatmeal. Instant was the only option. Scrambled eggs and a cooked meat along with a waffle maker are available. Location is close to... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for tkaing the time to review our hotel. I'm happy to hear that you had a good experience with the staff and your room was clean and comfortable. We look forward to having you as our guest again the next time you are in the Naperville area. Have a great day! Andrew More 

Saint Louis, Missouri
Top Contributor
143 reviews 143 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed at this property during a guy trip to Chicago. Room was a suite and offered bed and fold out couch. A hot breakfast was served daily. Convenient to major roads and highways. Hotel staff was very nice and helpful.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for sharing your experience with us. I'm happy to see that you enjoyed the breakfast and the suite. We look forward to having you be our guest again the next time you are in the Naperville area. Have a great day! Andrew More 

Hong Kong
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

The hotel is getting a face lift, but did not impact my stay. The staff was friendly & professional. The rate for the area was reasonable. The hotel is very accessible once you figure out where it is hidden.

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Larry, Thank you for your review. We are glad that you found everything to your liking. I'm sorry you had a bit of trouble finding us to begin, but I'm happy to see that it did not impact your stay too much. Have a great day, Andrew More 

Montreal
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 14, 2014

Very nice staff at reception and every time you would be waiting for the elevator. Breakfast was very basic and no hot oatmeal. Convenient location near highway and the mall. Got a room on the back away from the construction work on the front.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guests, Thank you for sharing your experience with us. I'm happy to hear that you found the staff pleasant and that you were not disturbed by the construction. We look forward to having you stay with us again next time you're in Naperville. Have a great day, Andrew More 

Chicago, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 10, 2014

The staff was wonderful!! I hate I failed to get names. Issue #1-room had a mildew smell, Thankfully the room spray I had eliminated the odor. Issue #2-the radiator had mold in it there was scaffolding by the window so we really didn't have a great view. Plus the window was totally obscured with something white, which may be from... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for sharing your comments with us. I apologize for the inconveniences you encountered during your stay with us. We strive to provide an excellent experience for all our guests and it appears that we missed our goal for you. I will certainly be sharing your comments with the appropriate team leaders in order to resolve any... More 

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Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Court, Naperville, IL 60563
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn
Hotel Style:
#2 Business Hotel in Naperville

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