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Fairfield Inn & Suites Chicago Naperville

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1820 Abriter Court, Naperville, IL 60563
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Fairfield Inn & Suites Chicago Naperville
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Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
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128 reviews from our community

Traveler rating
    58
    46
    18
    5
    1
See reviews for
41
18
4
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Harper Woods, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

Customer service was the best! Dominique and Patty were great. Hotel in a great area with shopping and restaurants in walking distance. Clean common area and rooms. Free continental breakfast, delicious!

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your great review. We are very happy to hear that your experience with us was awesome! We appreciate your feedback and we look forward to your next visit to Naperville. Have a great day! Andrew More 

Chicago
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a fairly standard hotel with comfortable beds, adequate breakfast and pleasant staff. It is set back a bit from the road and surrounded by other hotels so it can be hard to spot. And it's undergoing some remodeling and the cab had a hard time figuring out where to drop me off, as the main entrance appears to... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review and feedback. We have reviewed your comments and are working to ensure that your experience is not an ongoing one. I apologize that your experience with us was not a great one. We hope to have a chance to improve that for you. Sincerely, Andrew More 

Rochester, New York
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel for business travelers. The hotel is very well located in Naperville, right off the Regan Expressway. There are a number of good restaurant choices within a 2 minute walk, from Subway to Morton's Steakhouse and some nice options between those two extremes. The staff was very nice and helpful, the rooms are new and clean... More 

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. We are pleased to hear that you had a great experience with us and that the location suited all your needs. We look forward to your next vist to Naperville! Have a great day, Andrew More 

St. Louis
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a wonderful hotel to stay at during my visit to Naperville. The staff was helpful and very nice. The rooms were clean and well taken care of. All in all this was a very restful stay. There are a bevy of places to eat within walking distance of the hotel which makes it very convenient. Love it.

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review and very nice comments. We are pleased to hear that you had a wonderful experience with us and that the location worked out well for you. We look forward to your next visit. Have a great day! Andrew More 

1 review
5 of 5 stars Reviewed April 14, 2015

Rooms are new and bed is very comfy. Front desk clerk was very attentive and manager Carrie helped us to solve our problem with the booking which was a result of our mistake but she was very helpful and solved it for us when all seemed to be hopeless.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Alla, Thank you for your review. We are very pleased to hear that you enjoyed your experience with us and that the room and staff were great. We look forward to seeing you again soon! Have a great day, Andrew More 

Fort Washington, Maryland
1 review
4 of 5 stars Reviewed April 8, 2015

I had the pleasure of coming to Naperville for work and I stayed at Fairfield Inns for 6 weeks. The staff was great and answered any questions that I had. Dominique, Laruen and Mark were great and very pleasant. I will definitely stay there if I had to come back out there.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Mr. Hubbard, Thank you for your review and kind appraisal. We enjoyed having you stay with us and are happy to hear that you had a good experience. We look forward to seeing you again if business brings you back to Naperville. Have a great day! Andrew More 

Rehoboth Beach, Delaware
1 review
5 of 5 stars Reviewed March 31, 2015

Mark, Dominique, and Carrie, assistant manager and front desk personnel, were always there to help. We merely had to ask, and our concerns were accommodated. Example: we arrived in town a day prior to our scheduled reservation. Mark not only booked us in, but saw to it that we would not have to change rooms due to separate reservations. I... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Fred, Thank you for your review and such kind words. We are very happy to hear that you had a great experience with us and that you enjoyed talking with the staff. We lok forward to seeing you again the next itme you're in the Naperville area! Have a great day, Andrew More 

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed March 29, 2015

We have stayed in this hotel many times and have always found the staff very friendly and accommodating. The rooms are a good size, and are kept very clean, as is the entire hotel. We will continue to use this hotel when we need to be out here for work. The wifi is also great.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Joe, Thank you for your review. We are very happy to hear that you had a great experience with us and that the staff was quite friendly. We look forward to your next trip to Naperville! Have a great day, Andrew More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

We've been working with Lee Clayton for a few years now with meeting room requests for ongoing events and classes. Hes made the whole process really easy and we can always rely on their team to provide a great experience for our customers. I highly recommend their services!

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Katie, Thank you for your review. We're happy to hear that your group has had a wonderful experience with us and we look forward to your next visit! I will be sure to pass along your comments to Lee. Have a great day! Andrew More 

south dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2015

Our show choir group with 30 student rooms AND about 20 parent rooms has stayed here for 3 years straight. We are one budget and this place is affordable for us. More important is the staff and how helpful they are. Lee Clayton is my contact. Look him up if you have a group coming to the area. Plenty of... More 

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review and congratulations on your high ranking in the competition! We are happy to ohear that your group had such a wonderful experience with us and as always, we look forward to your next visit. Have a great day, Andrew More 

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