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Fairfield Inn & Suites Chicago Naperville

2.5 of 5 1820 Abriter Court, Naperville, IL 60563
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Fairfield Inn & Suites Chicago Naperville
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Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
Fairfield Inn & Suites Chicago Naperville
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101 reviews from our community

Traveler rating
    42
    37
    16
    5
    1
See reviews for
35
15
2
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel is getting a face lift, but did not impact my stay. The staff was friendly & professional. The rate for the area was reasonable. The hotel is very accessible once you figure out where it is hidden.

Was this review helpful? Yes
Montreal
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very nice staff at reception and every time you would be waiting for the elevator. Breakfast was very basic and no hot oatmeal. Convenient location near highway and the mall. Got a room on the back away from the construction work on the front.

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guests, Thank you for sharing your experience with us. I'm happy to hear that you found the staff pleasant and that you were not disturbed by the construction. We look forward to having you stay with us again next time you're in Naperville. Have a great day, Andrew More 

Chicago, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was wonderful!! I hate I failed to get names. Issue #1-room had a mildew smell, Thankfully the room spray I had eliminated the odor. Issue #2-the radiator had mold in it there was scaffolding by the window so we really didn't have a great view. Plus the window was totally obscured with something white, which may be from... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for sharing your comments with us. I apologize for the inconveniences you encountered during your stay with us. We strive to provide an excellent experience for all our guests and it appears that we missed our goal for you. I will certainly be sharing your comments with the appropriate team leaders in order to resolve any... More 

Antioch, Illinois
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent the night here while visiting the area for "Illumination" at the Morton Arboretum in Lisle. The front desk evening staff gal was exceptionally friendly and helpful, giving us pointers on where to eat and verifying our map details to the event. The room was quiet, comfortable and clean. The exterior is being remodeled and we didn't hear any... More 

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guests, Thank you for sharing your experience. I'm happy to hear that you were able to takein the sights at the Morton Arboretum and that you enjoyed the new Granite City. I will be sure to share your comments with all my staff as well. Have a great day, Andrew More 

Spring Valley, Minnesota
2 reviews
4 of 5 stars Reviewed 1 week ago

The title says it all. The front desk staff was helpful and very friendly. Check in and out was a breeze. Room was clean and tidy. My only complaint was the breakfast of powdered eggs. Coffee was good though.

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Than you for your review. I'm very pleased to hear that your experience with the staff was a great one and that they were helpful to you. We look forward to seeing you again when next in the Naperville area. Have a great day, Andrew More 

Ann Arbor, Michigan, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights recently and had a great stay! The rooms are clean and stocked with Pantene bath products, there was a nice flat screen tv in our room, the breakfast had a variety of hot and fresh items, and the front desk staff members were friendly. They have a small indoor pool and gym. Several restaurants... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. I'm happy to see that you enjoyed your experience with us and that the location offered what you were looking for. We look forward to seeng you again when next in the Naperville area. Have a great day, Andrew More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel for the price! Rooms were very clean, staff was friendly and the free breakfast was good! There is exterior construction going on, but that did not effect our stay at all. We're from out of town and stayed for one night because it was near where my husbands company Christmas party was. Thanks! :)

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for telling us about your experience. I'm happy to hear that it was a great one. We look forward to seeing you again. Have a great day, Andrew More 

Stillwater, Minnesota
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stay at this facility for a couple of nights pretty much every month. It's convenient to my client's business and I like the proximity to various dining options (especially Maggiano's and White Chocolate Grille). The staff is wonderful, very helpful and friendly. The facility is unremarkable but clean, well maintained and a good value. My only complaint is that... More 

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Todd, Thank you for your review. We appreciate your kind words about the staff and I will be sure to share with my staff. I'm sorry to hear that you were not fond of the breakfast items. We will consider any options we have to improve. Have a great day! Andrew More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

We are Marriott Rewards members and chose to stay at Fairfield Inn & Suites in Naperville while celebrating my birthday. The website mentioned that the hotel was remodeling the outside of the hotel building and the noise level was not that bad. The only problem I had with the construction was they worked on Saturday and started at 8:00 am.... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. I hope you had a great birthday and I apologize that our construction work woke you. I will be sure to commend Patty for taking ownership of the situation and making it right for you. Have a great day and thank you again. Sincerely, Andrew More 

Dallas, Texas
Top Contributor
142 reviews 142 reviews
83 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed one night - front desk was very helpful - there is construction going on but it wasn't bad..with the construction going on, parking is a bit tight. Breakfast was okay, but crowded. The room was adequate for one night stay. Bed was mediocre but comfortable. Bathroom was clean enough. I probably wouldn't stay here again when in the area,... More 

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for sharing your experience with us. I apologize for the inconveniences with the parking lot. We have had several spaces opened back up to relieve the congestion and should no longer be an issue. I;m happy to hear that the desk staff were very friendly and helpful. We hope to be able to regain your trust... More 

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Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Court, Naperville, IL 60563
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn
Hotel Style:
#3 Business Hotel in Naperville

29 photos of this hotel

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