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All 16 Naperville hotels

Fairfield Inn & Suites Chicago Naperville

2.5 of 5 Hotel   |   1820 Abriter Court, Naperville, IL 60563
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81%
Ranked #5 of 16 hotels in Naperville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Robert Y Ojai, California
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80 people have reviewed this hotel

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Traveler rating
    37
    26
    11
    5
    1
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26
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25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Ojai, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent two nights there in late August on business. Clean rooms, helpful staff, adequate complimentary breakfast, reasonably fast wireless. Comfortable, new mattress, sheets, and pillows. Good value for the location and time of year. Well-run Fairfield.

Was this review helpful? Yes
Dixon, Illinois
Contributor
20 reviews 20 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy check in & express check out. Staff very friendly. Gave us coupon certificate for Chicago Premium Outlet Mall in Aurora when we mentioned going. 3 story building with inside halls. We had a comfortable clean room that had recently been updated. Bathroom lighting could have been better. Breakfast had a great variety of hot and cold items including scrambled... More

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your kind review. I'm happy to see that your experience witht the staff was a great one. We look forward to seeing you again soon. We also have a shopping package that might be another way for you to save money at the mall! Thank you again, Andrew More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Typical Fairfield rooms and accommodations. Stayed here with adult children and 3 grandchildren. Near Wheaton College. Had 2 rooms with 2 queens in each. Wish they could have been connecting but only connecting are king/double. Breakfast was well stocked and as expected. Wish hotels would use real silverware. Hard to cut waffle with plastic. Guess have to stay at nicer... More

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for taking the time to share your experience. I'm happy to see that you found the hotel and staff to be what you were looking for and we look forward to seeing you again. Have a great day! Andrew More

Saint Charles, Missouri
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed in this hotel before but it's been a couple of years, so it's age is showing. What's funny is they have updated the lobby, but obviously not the rooms. In fact, I remember the carpet was the same as the very first time I stayed in the hotel back in 2007. It smelled mildew and musty. The bed... More

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. I'm apologize that your experience with us was not as you or I would expect. Please do not hesitate to contact me if you have any other comments or concerns. Thank you again. Sincerley, Andrew More

1 review
5 of 5 stars Reviewed 3 weeks ago

I was here for business and had a great stay at this property. Everything was super clean and the front desk staff was very helpful. I wanted to say thank you to Laura in housekeeping for noticing that my drink was empty. I had a new one waiting for me when I got back in for the day!

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Jennifer, Thank you for your wonderful comments! I will make sure to commend Laura for taking good care of our guests. I'm happy to hear that you had a great experience with us and we look forward to seeing you again. Andrew More

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family reunion was held at the Fairfield Inn & Suites in June of 2014. Patty Medrano provided exceptional service that went above and beyond. She was polite, courteous and extremely helpful in helping us navigate the city of Chicago. When a family member was unable to make an outing due to a physical ailment, she made sure breakfast was... More

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Missy, Thank you for your wonderful review! I will be sure to commend Patty for making your experience with us a great one. Hopefully your trip home was just as nice and we look forward to having you be our guest again. Have a great day! Andrew More

Ottawa
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 22, 2014

Stayed on the weekend and everything was good. Have nothing bad to say. Was some construction good on but didn't hurt anything. Room was good nothing that stood out. Had great waster pressure for the shower. Pool small but nice. Food for breakfast was good but busy when we went down so it went fast. Got in really late but... More

Was this review helpful? Yes 1
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for sharing your comments with us. We appreciate any feedback that we can get. I'm glad to hear that you found the staff to be great and accommodating, I will share your comments with all of them. I will be working to improve the rest of the experience and we look forward to having you be... More

Washington DC, District of Columbia
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 14, 2014

This was your standard Fairfield Inn -- suburban location, nothing fancy, but clean and reliable. We were given the handicapped accessible room because they were booked solid for the weekend, so your mileage may vary, but we found a few design issues with the room that we weren't expecting. My wife found that there was no counter space in the... More

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FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for taking the time to review your experience with us. I'm sorry to hear that your experience with us was not great, and I will be using your feedback to improve this for all of my guests. Thank you again. Sincerely, Andrew More

Mokena, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 13, 2014

Our family hasn't gotten together for thirty years because the family is so spread out. After deciding we couldn't afford to stay in the city of Chicago, we looked west and found the Fairfield Inn & Suites of Naperville. The accommodations were wonderful, everything was fresh and new. There is a patio that seats about 20 or 25, just outside... More

Was this review helpful? Yes
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guests, I'm so happy to hear that your family reunion was a great success and everyone enjoyed their experience here with us. We look forward to having you all back again for the next reunion! Than you for your kind words. More

Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014

We had the occasion to send over 20 guests at one time to the hotel. Lee Clayton was amazing to work with.Very professional and helpful with all requests. All the guests commented on how clean the hotel was and friendly the staff was. Would definitely recommend this hotel to large groups or individuals. Great value for what you get. Will... More

Was this review helpful? Yes 2
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your wonderful comments and for taking the time to share them with us. We are pleased to hear that your experience was a great one and we look forward to having you be our guest again in the future. Have a great day! Andrew More

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Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Court, Naperville, IL 60563
Phone Number:
Location: United States > Illinois > Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn

30 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Naperville
Hotel Class
Number of rooms
105

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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