We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Naperville, IL

Certificate of Excellence
Hotel website
Hotel deals
1837 Centre Point Circle, Naperville, IL 60563
Special Offer
Book early and Save 15%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Country Inn & Suites By Carlson, Naperville, IL
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Naperville, IL
Add Photo Write a Review

307 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    167
    87
    21
    27
    5
See reviews for
124
40
11
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (307)
  • Mar-May only
    (67)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (77)
  • Dec-Feb only
    (59)
All months
There are newer reviews for Country Inn & Suites By Carlson, Naperville, IL
See the most recent reviews
Chicago, Illinois
1 review
5 of 5 stars Reviewed July 25, 2014

My company recently hosted a conference at this hotel for about 25 of my associates from across the country. We utilized one of the hotel meeting rooms and stayed on site for the entire week. The hotel staff was extra attentive and immediately responded to all of our requests. They made us feel very cared for and welcome. The beds... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Thanks so much, Amy R, for sharing such a wonderful review of your recent business meeting. Finding just the right accommodations to meet all of the needs of such an important event can be daunting, and we are delighted that our hotel proved to be just the right fit for your needs. We take a lot of pride in going... More 

Rockton, Illinois
2 reviews
4 of 5 stars Reviewed July 23, 2014

The Hotel lobby with fireplace and outdoor atrium area were very inviting. The Breakfast was excellent with lots of choices. Enjoyed a suite which was very comfortable and included free Wifi. Would definitely recommend.

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Dear Jill W, Thank you for your business, and for choosing to stay with us during your recent visit to Naperville. We are delighted you enjoyed spending time in our lobby and inviting courtyard, and found your suite to be comfortable and accommodating. We will look forward to the opportunity of welcoming you back soon, and truly appreciate your recommendations... More 

Urbandale, Iowa
2 reviews
5 of 5 stars Reviewed July 22, 2014

From the moment we checked in until we checked out, the service at The Country Inn and Suites was exceptional. The rooms were clean and nice, the breakfast was significantly better than most complimentary breakfasts and the staff was great. I would 100% recommend staying at this hotel in the future!

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Hello Coach Sean! We truly could not ask for a more complimentary review, and we are so appreciative of you for taking the time to share your comments about your visit. It was an absolute pleasure to have you as our guest, and we will look forward to seeing you when your plans bring you back to Naperville. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 15, 2014

Room, and hotel staff are excellent. Breakfast was great. This was the only hotel with a pool in the area, that was affordable. We arrived in Naperville 5 hours before check in. The staff worked to get us a room so we could rest, thankful to you all.

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Dear Ranetha R, We are so happy we were able to accommodate your early check-in so you could rest and re-charge following your travels. We appreciate your kind review, and will look forward to seeing you again if your travels bring you back to Naperville. More 

Woodbury, Minnesota
Level Contributor
3 reviews
5 of 5 stars Reviewed July 15, 2014

The Country Inn & Suites in Naperville did a great job of taking care of our softball team. They provided a Gadorade and bags of pretzels when we arrived and put good luck welcome signs on the girls doors. My favorite part was they offered our team a free uniform washing. They collected all of the uniforms and within an... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Dear Renee 1213, There is nothing like clean uniforms to make a team stand out from all the rest, and we are delighted we were able to accommodate your team with our special TeamStop services. It was absolutely our pleasure to host your group, and we appreciate your recognition of our staff and our service. Thank you for your business.... More 

2 reviews
5 of 5 stars Reviewed July 14, 2014 via mobile

We stayed at this hotel for a softball tournament. They staff went above and beyond. They were very welcoming. They were very helpful on things to do in area. King suites were perfect for us. I would recommend this hotel for a group or family travel.

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Thank you, Colbi, for your feedback and for taking the time to write about your recent visit to our hotel. It was a pleasure having you and your group as our guests, and we are so happy that our services and amenities were just the right fit for your needs. We will look forward to seeing you again, and to... More 

Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed July 13, 2014

Our relationship with Country Inn and Suites started in 2008 when our children were living out of state. One was in Nashville and one in Champaign IL. We loved the service of their hotel staffs. Since 2012 one of our children have settled in Naperville. Of all the Country Inns we have stayed in this is our favorite. We love... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Dear 853sharon, thank you so very much for your wonderful review. Your comments absolutely mirror the goal we strive for with each and every one of our guests -- to provide a comfortable and relaxing home-away-from-home with an atmosphere conducive to visiting with family and friends, attentive and caring guest service, and amenities that help keep our guests engaged when... More 

Port Orange, Florida
1 review
5 of 5 stars Reviewed July 7, 2014

We stayed here while visiting family in Naperville. Loved this property, very clean and well kept. Convenient location for our needs. The staff from front desk to housekeeping were friendly, courteous and helpful. The rooms were very clean and well maintained. The whole property was very well maintained.. We travel with a very small dog and were pleased they accept... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Thank you, Mr. & Mrs. Miller, for your very wonderful review. A promise to return is the very best compliment we can receive, and we will definitely look forward to seeing you again. Aside from understanding the importance of a clean and comfortable place to relax when you are traveling, we also understand the how special it is to be... More 

1 review
3 of 5 stars Reviewed July 7, 2014 via mobile

In the morning i got a cup of coffee and went on the patio and it was trashed. Beer cans bottles all over the place there was underwear laying on the table. I complained to staff which said housekeeping would take care of it. It was like that up till 9AM. And housekeeping only picked up the trash they did... More 

Was this review helpful? Yes
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, IL, responded to this review

Dear Bess S., Thank you for taking the time to share your feedback. We take your constructive comments very seriously so we can continually improve our services, and truly apologize that you were unable to enjoy your coffee or breakfast in our courtyard. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

Our company has used this hotel for monthly meetings for the last 4 months. Several of our out of town staff use the hotel for sleeping accomodations. In addition we have used the meeting space for our larger meetings. The hotel is clean, quiet, and the staff are really nice. The few times we have had problems the staff has... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay