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Country Inn & Suites Naperville

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1837 Centre Point Circle, Naperville, IL 60563
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Country Inn & Suites Naperville
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Country Inn & Suites Naperville
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273 reviews from our community

Traveler rating
    150
    80
    20
    18
    5
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109
37
10
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Country Inn & Suites Naperville
See the most recent reviews
IL
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 19, 2014

We have stayed here 2 times with our toddler & has worked out perfectly for us as a place to stay the night before going to the Shedd Aquarium. We go to the outlets in Aurora & the children's museum in Naperville so plenty to do in town and only 40 min. to Chicago. Yes the decor is outdated &... More 

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

A returning guest is our greatest compliment, and we are so happy you have found our hotel to be the perfect location that allows easy access to all of the great attractions in and around the Naperville area. We take your comments very seriously, and will be sure to share them with our team in our ongoing effort to ensure... More 

ORD
Top Contributor
89 reviews 89 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed April 15, 2014

Easily one of the best Country Inns I've stayed in. Pool table, outdoor enclosed courtyard, meeting rooms, a bar, big TVs, BIG breakfast(much greater selection than typical Country Inns), clean carpet throughout. Room was kept nice in appearance and clean. Property is located off the main drag in corp center area, so quite peaceful, especially on a weekend. Great stay,... More 

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

We are so delighted that you enjoyed your stay with us, and that you found our location to be a good fit for your needs. We pride ourselves in going above and beyond to make each and every one of our guests feel at home, and will be sure to share your kind comments with our team. We appreciate your... More 

Hanover, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2014

Although this hotel is off the main rd it really is a gem. The staff is VERY eager to help in any way possible. Hotel is clean and well kept. We were there with a group of people and they allowed us to eat in the breakfast area. They brought us plates, napkins, cups and ice. The breakfast was very... More 

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Hello Marcie3303! It is nice to read such terrific comments about your recent visit, and we appreciate you for sharing your experience. We are delighted you enjoyed your stay, and hope to have the opportunity of welcoming you and your family again very soon. Best wishes to you! More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 26, 2014

We recently booked this hotel as the group hotel for our daughter wedding guests. They were so accomodating and the rooms were very nice. The lounge area in the lobby was perfect for everyone to get together after the reception and we utilized it until 3:30 in the morning. The breakfast the next morning was a nice treat. Not "restaurant"... More 

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Hello Toocansam! Congratulations on your daughter's wedding, and thank you so much for inviting our hotel to be a part of such a special occasion! We loved having you and your friends and family as our guests, and appreciate your compliments to our team and our hospitality. We hope to see you again -- perhaps for a first anniversary celebration! More 

Lawrence
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

Everyone here was ready to do whatever needed to insure our stay was complete. I do want to single out Catie for taking time and finding a way to solve the questions raised by a family here for the first time. Special thanks also to Lisa for getting us to our train on short notice. All the staff was great... More 

Was this review helpful? Yes 1
Jackson, Wisconsin
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 22, 2014

No complaints at all. We stayed for 1 night, as a family. My son (9) loved the pool. I loved the plentiful breakfast and free Wi-Fi. My wife loved the comfy pillows and beds. I would definitely return. Plenty to do in the area, if you have a vehicle.

Was this review helpful? Yes 2
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you for sharing your comments regarding your recent visit. We are delighted you enjoyed the many amenities of our hotel, and found our location well suited for exploring all of that Naperville has to offer. We will look forward to seeing you again, and appreciate your business. More 

carson, California, USA
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 10, 2014

I really love Country Inn & Suites...I have been to the same one at least 5 times in North Carolina and another one in Niagara Falls and they were identical (Warm, inviting, and really nice). But this one is not... It felt like a different hotel. Don't get me wrong...It allowed me to endure three winter days of the worst... More 

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you for reaching out and writing your review, and for your very kind acknowledgement of our team. We truly value your comments, and are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By... More 

Naperville
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2014

Here for funeral. Received bereavement rate. Windows sealed shut so no fresh air. Room had odor as result. Bathroom floor dirty. No bars in tub to hang onto. Shower head very low (5''7") and hard to wash hair. Staff very efficient and friendly. Won't stay here again and would not recommend.

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you for reaching out and writing your review. We appreciate your kind acknowledgement of our staff, but are very sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards, and invite you... More 

Holland
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 19, 2014 via mobile

Beds were very comfortable! Loved the comforters. Breakfast had eggs, sausage, bacon...yummy. Nice lobby area. Already planning on my next trip in April. My friend said it was one of the nicest hotels (that wasn't labeled as luxury) she's stayed in. And she travels quite a bit with her daughters' soccer club. A definite recommendation!

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you, juliafost, for your business, and for taking the time to write about your recent visit to our hotel. We are delighted to read that you enjoyed our scrumptious hot breakfast buffet, and the comforts of our inviting fireside lobby. And what a nice compliment from your friend; thank you for sharing!! We will look forward to seeing you... More 

Minneapolis, Minnesota
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 15, 2014

This hotel is in a convenient location just off the freeway in a corporate office area, but somewhat isolated as far as nearby dining. There is nothing in walking distance so you really need a car. Since I got dropped off by a coworker late at night, the only dinner option at the hotel was a pizza prepared by the... More 

Was this review helpful? Yes 1
Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review

Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments so we can continually improve our services, and appreciate you sharing your thoughts with us. I am sorry you felt limited with your dining choices, but so glad you enjoyed the made-to-order Home Run Inn pizza from our Fireside Lounge.... More 

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